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This review was a "Report Card Submission". We ask our customers to fill out a "report card", like the one pictured below, at the completion of every job. The star rating is an average of how the technician performed in knowledge, promptness, courtesy, ability to finish the job quickly and in one visit, clean up of the job site and overall quality of the finished work. To add transparency to our business we make these public on our website.
This review was a "Telephone Submission". Often after work is completed we conduct a telephone survey to ensure complete satisfaction with the work we did. With permission, Comments from these calls are transcribed and displayed on our website.
This review was an "E-mail Submission". Sometimes our customers send us emails to let us know more about how we performed. With their permission these are posted to the site.
This review was a "Postal Mail Submission". Our customers send us letters through traditional postal mail reviewing our performance. When they do, we transcribe it and place it on our website.
Onlinesubmission
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I highly recommend this company. After dealing with a couple of lackluster attempts on CraigsList, I turned to the Yellow Pages and found a professional looking add that was endorsed by the BBB. I called, got a same day appointment scheduled. The technician Jared called and kept me informed about his progress to give me a better idea of his schedule. When he arrived, he was very courteous and professional and diagnosed my problem seconds into the visit. He informed me about another impending problem to expect in the near future, but never pushed me to have it repaired. I accepted his recommendation and had the whole thing done in less than 1 hour. I told him that if anything ever needs to be done again, that Precision will be my choice, and that Jared will be the tech I request. Thank you for your excellent service.
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Chris Sloan
