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Read what people are saying
about Precision Garage Door in:

Brentwood, TN

Precision Garage Door of Nashville
has received 96 reviews, averaging 4.90 Stars:
Review:

Excellent job by Mike.
James Hester
A Response from: Dan

Thank you for your review!

Mike Williams Service Provided:
Garage Door Repair
Technician:
Review:

Excellent service from Brandon. He explained all of the options from repair to replacement. Showed me the broken part and explained how it was causing the problem. Showed up on time, and even called 20 minutes prior to arrival time. Would recommend Precision.
Susan Gaddis
A Response from: Dan

Thank you for taking the time to post a review. Very pleased to hear Brandon was able to assist you with your garage door needs and that you are pleased.

Brandon Christensen Service Provided:
Garage Door Opener Repair
Technician:
Review:

Mike did a great job! He called 30 minutes out and showed up a few minutes early (which I like), confirmed the needed repairs, gave me 3 options, and got it fixed in less time than expected. I appreciated his professional approach and detailed explaination of what was required to fix the problem.
Bob Johnson
A Response from: Dan

Thank you for your review! We love it when our customers are happy and have a great experience! Please let us know if we can be of any further assistance.

Mike Williams Service Provided:
Broken Garage Door Spring Repair
Technician:
Review:

This place is a racket. They do good work, that's not the problem. But they quote you one thing on the phone so they can slyly get a tech out there and then they quote you something entirely different once he's there. Benjamin Franklin plumbing and Lee company do the exact same thing. It's just a shady way of doing business. I won't be calling these guys ever again.
Anonymous
A Response from: Dan

So very sorry for any misunderstandings. Unfortunately, we do not give firm quotes over the phone. Customer service representatives only have a range of pricing for parts. Due to the many aspects of garage door repairs, it is very difficult to give a price without assessing the situation first hand. If you decide to give us another chance, we will do our best to exceed your expectations. Once again, we are very sorry for any misunderstanding or miscommunication. We truly do our best to service our customer needs and to be fair.

Troy Weiss Service Provided:
Garage Door Repair
Technician:
Review:

Jared was excellent; courteous, friendly and efficient. The garage door looks great. Thank you for everything.
Keith Heidenreich
A Response from: Dan

Thank you for such a wonderful review! Jared is a valued employee and always gives his best. We are pleased to hear you had a wonderful experience.

Jared Ange Service Provided:
Install Garage Doors
Product:
Garage Doors
Asst. Manager:
Review:

My credit card transaction was declined in Nashville because you run your transactions through Pittsburgh. You need to work on that inconvenience to the customer.
Mark Kirchenbauer
David Mordy Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Thomas was straightforward relocation very professional, pleasure
Tom and carole Naslund
A Response from: Dan

Thank you so much for your review!

Thomas Hoffman Service Provided:
Garage Door Repair
Product:
Opener
Technician:
Review:

Thomas Hoffman was our service tech and he was here when he said he would be - explained thoroughly the problems he saw when he inspected the door, gave us clear options with explanations. His work was quick and the door works great and is quiet.
Bill Drescher
Thomas Hoffman Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

Fast and efficient service. Even came out on Sunday! Garage door is good as new now.
Marshall Maddox
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

They are not the cheapest but they know what they are doing and very professional. You get what you pay.
Philip Mattingly
Brandon Christensen Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

My service technician was the absolute best! He called me to say he could come earlier than the original appt. to help me get the garage door repaired. When he arrived, he saw the problem and immediately fixed it. He was very caring and helpful. Excellent service man!
Judy Isaac
A Response from: Dan

It's always exciting to us to hear how well our employees are treating our cherished customers and servicing their garage door needs!

Service Provided:
Garage Door Opener Repair
Review:

Very happy with my decision to use Precision to replace my garage door openers. After some initial issues with the install, Todd and Sean made it right and I could't be more satisfied.
Ben
A Response from: Dan

We are so pleased to hear that we were able to satisfy your garage door needs! We truly appreciate your business!

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

I really appreciate Thomas' professionalism and excellent service - he took the time to educate me about all of the aspects of my garage door and components and explained all of my options well. Thank you again!
Linda Krohn
A Response from: Dan

Thank you for your wonderful feedback! We pride ourselves on educating our customers, so that you have all the knowledge you need in order to make the best decision for yourself. Please let us know if you ever need us again. Happy to serve.

Thomas Hoffman Service Provided:
Garage Door Opener Repair
Technician:
Review:

Fast service and a wonderful and personable technician. I'd highly recommend.
Bill O'fallon
A Response from: Dan

Thank you for your kind words. We appreciate your business and are always happy to serve.

Shane Follis Service Provided:
Garage Door Repair
Product:
Remotes / Keypad
Door Installer:
Review:

Todd was polite and helped me understand the problem and possible solutions.
Kate McAleer
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

I give them 5 stars for sure. We have used Precision in the past and always found them to be prompt, courteous and reasonably priced. Today our garage door only needed a minor adjustment and the service man fixed it at no charge! They have our business locked up now for sure.
Cathy & jim Keiffer
A Response from: Dan

We truly appreciate your feedback an are very happy to hear you are so pleased with our service. We pride ourselves in good customer service. Thank you again!

Service Provided:
Garage Door Repair
Review:

This is my second experience with Premier. Both in 2012 and now, I have been very pleased with the timeliness, efficiency, and skill set of the service techs. With today's work request, Brandon and his assistant were on time, provided clear informations and instructions, installed a new opener, and straightened out some amateur electrical installation that the previous homeowner did on the opener that was installed in 2002. And they cleaned up thoroughly! Thank you Premier!
Jeanne Sherrill
A Response from: Dan

Thank you for being such a loyal and longstanding customer!! It is truly our pleasure doing business with you. Thank you for the amazing feedback!

Brandon Christensen Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
Technician:
Review:

Quick response & the service was excellent!!!!
Tommy Craighead
Service Provided:
Garage Door Repair
Review:

I needed an emergency repair on Sunday afternoon. Precision was the only one who could send someone out. The technician, Brandon, was very efficient and solved the problem quickly.
Dianne Browner
Brandon Christensen Service Provided:
Garage Door Repair
Technician:
Review:

Excellent Job!!!!
Stan Kantanie
Service Provided:
Garage Door Repair
Review:

We had a very old garage door. When it broke, Precision Door Service was very quick to come out and look it over. Lawrence was very easy to work with and explained everything very clearly. When the door came in, Aaron did a great job with installation. I was very pleased with their work and would be happy to work with them again.
David Ladd
Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

Shane was very Knowledgeable, efficient & a nice personality!!! Actually got to speak with a live person when called!!!
Leslie Caraway
Shane Follis Service Provided:
Garage Door Opener Repair
Door Installer:
Review:

I found out about Precision Door Service from the Val Pak coupon mailing. I called and got an appointment quickly. Shane Follis completed the repair right then and the bill was less than the estimate. Who wouldn't be happy with that? Now our garage door operates so much quieter and goes up all the way instead of hanging down 8 inches. Lifetime warranty on all the parts equates to a no brainer for anyone to schedule their garage door repairs with Precision Door Service. No one likes to spend money on repairs, but I am one happy customer!
Tammy Gennari
A Response from: Dan

Very thankful for the kind words & great review! Thank you for the business & Happy Holidays!!!!

Shane Follis Service Provided:
Garage Door Repair
Product:
Springs
Door Installer:
Review:

Precision had a technician out the next day to fix our garage door. Todd was very kind and professional. I will not use any other company for my garage door needs!
Kelly Cochrane
Service Provided:
Garage Door Opener Repair
Review:

This is the second time I've used Precision this year -- two different garages. Both times they were on time, fast service, friendly, clear about what I needed and fairly priced. I'd recommend them and use them again.
Kevin Phillips
Lawrence Palmer Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Sales Consultant:
Review:

Brandon was our tech today & he did a great job. Immediately diagnosed the problem with our non functioning door & made upgrades & repairs to both doors. After the upgrades, one door had track issues & it took a bit of creativity to figure out how to get it run smoothly. Very pleased with the work.
Tom - Brentwood, TN
Brandon Christensen Service Provided:
Garage Door Opener Repair
Product:
Springs
Technician:
Review:

Expensive but well worth it to get my garage doors repaired quickly and get them fixed right the first time. I highly recommend Precision Garage Door Service.
Chris Botsaris
Service Provided:
Garage Door Repair
Review:

Very professional, concerned and punctual. Happy that the service was done quickly. So far everything with the doors working well. WE went into our garage on a Sunday Morning and could not get out...the door would not open.....called Precision and they had someone there in a timely manner. Thanks
Deb & donald Holmes
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

The representative who came to my home to repair the garage door was highly professional, competent and courteous. I would recommend your company to any of my family and friends.
Hope Hines
A Response from: Dan

Thank you Mr. Hines!!! That's all we can ask for! We greatly appreciate the business & will continue to do our best!

Service Provided:
Garage Door Repair
Review:

Great responsive service. Came back to our home next day when the service issue was not fully resolved in order to repair
Missy Michaels
Lawrence Palmer Service Provided:
Garage Door Repair
Product:
Remotes / Keypad
Sales Consultant:
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