Click to see Bios, Ratings, Backgrounds & Drug tests
Onlinesubmission
[?]
great service . . . THX!
–
Shannon Scott
Garage Door Opener Repair
Product:
Garage Door Repair Springs
Technician:
$20 off Garage Door Openers
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Precision Garage Door Review Transparency System ©
Precision Garage Door Review Transparency System ©
Precision Garage Door has always been dedicated to bringing you REAL, fair and honest reviews. We receive reviews from our customers through many different mediums. To make our reviews more transparent, we have decided to reveal how exactly these reviews get here.
Types of Reviews
This review was a "Report Card Submission". We ask our customers to fill out a "report card", like the one pictured below, at the completion of every job. The star rating is an average of how the technician performed in knowledge, promptness, courtesy, ability to finish the job quickly and in one visit, clean up of the job site and overall quality of the finished work. To add transparency to our business we make these public on our website.
At the completion of every job we ask our customers to review our business on our website. Their comments are reviewed manually for inappropriate language and then posted to the website unedited.
This review was a "Telephone Submission". Often after work is completed we conduct a telephone survey to ensure complete satisfaction with the work we did. With permission, Comments from these calls are transcribed and displayed on our website.
This review was an "E-mail Submission". Sometimes our customers send us emails to let us know more about how we performed. With their permission these are posted to the site.
This review was a "Postal Mail Submission". Our customers send us letters through traditional postal mail reviewing our performance. When they do, we transcribe it and place it on our website.
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Read what people are saying
about Precision Garage Door near:
Rutherford County, TN
(615) 713-2564
Rutherford County has received 37 reviews, averaging
Garage Door Opener Repair
Murfreesboro, TN
Date: 05/10/2012
Garage Door Repair
Murfreesboro, TN
Date: 04/03/2012
Onlinesubmission
[?]
When our garage door malfunctioned on Saturday morning, I called a company that had previously worked on our doors. They supposedly had emergency service but after I had left three messages and received no response, I called your company. Not only did I get a response on the first call but the service was excellent. My compliments to Jeff and your company on a job well done. Thank you very much. Terry and Barbara Pierce
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Barbara Pierce
Broken Garage Door Spring Repair
Murfreesboro, TN
Date: 03/30/2012
Onlinesubmission
[?]
Your company is terrific. You came to repair my door very quickly and Cole was very professional and worked very efficiently. He explained everything very well and made my decison about the repair very easy. Thanks again and you will have my business in the future.
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michelle steck
Broken Garage Door Spring Repair
Product:
Garage Door Repair Cables
Technician:
Install Garage Doors
Smyrna, TN
Date: 03/29/2012
Onlinesubmission
[?]
Professional and courteous. He explained everything thoroughly.
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Stephanie Hibbett
Garage Door Repair
Murfreesboro, TN
Date: 03/28/2012
Onlinesubmission
[?]
If I was just rating the tech and the quality of work, I would rate it at 5 or better. James is fast, knowledgeable and is a very professional young man. He showed up on time (actually he called and asked if he could come early, which worked out great for me, as I had to return to work). He identified my problem immediately, laid out my options, with no high pressure or scare sales tactics, and took care of it. Now our garage door works great and is about a hundred times quieter. My only minor complaint is that $700 for the 'overhaul' package seems a little high for an hour of work and probably less than $50 worth of hardware. It may pay off in the long run though because of the lifetime transferable warranty.
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matt greene
Broken Garage Door Spring Repair
Murfreesboro, TN
Date: 03/23/2012
Onlinesubmission
[?]
Technician was very knowledgeable and polite. Performed the work very quickly. Actually arrived early (after confirming with me that I could meet him early). Totally satisfied.
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alan bridges
Broken Garage Door Spring Repair
Product:
Garage Door Repair Springs
Technician:
Broken Garage Door Spring Repair
Murfreesboro, TN
Date: 03/23/2012
Broken Garage Door Spring Repair
Product:
Garage Door Repair Springs
Technician:
Garage Door Repair
Smyrna, TN
Date: 03/02/2012
Onlinesubmission
[?]
Cole was very helpful and knew right what to look for to repair our door issue.
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Gary Dumas
Broken Garage Door Spring Repair
Smyrna, TN
Date: 02/24/2012
Onlinesubmission
[?]
I am very pleased with the service I received from Precision Garage Door Service. They were prompt in responding to my call. The technician, James McKinney was very courteous, and explained a lot to me about how the garage door openers worked. I appreciated his knowledge of the job he was doing.
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RUTHIE WALKER
Broken Garage Door Spring Repair
Murfreesboro, TN
Date: 01/25/2012
Onlinesubmission
[?]
Hi: Tech was on time for preset day to repair sprung spring & evaluate condition of 14 yr. old Clopay door. Door was functional before tech arrived. After signing the required contract, he went about his business to replace springs, guide/safety wire & rollers. Door was operational & much quieter after repair. Tech also gave option of different guarantees for different prices & required payment before leaving. Total cost a little over $400.
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don pearson
Broken Garage Door Spring Repair
Product:
Garage Door Repair Springs
Manager:
Broken Garage Door Spring Repair
Smyrna, TN
Date: 12/22/2011
Onlinesubmission
[?]
Outstanding service and pricing! I let my "fingers do the walking" and also Googled and came across Precision's ad. After reading information and reviews on website I decided to give them a try for a broken garage door spring for my 2-car garage. Precision was able to get a technician (Rick) out the same day (at no additional charge) just before the holidays. Rick was able to assess the repairs, give repair options and provided accurate pricing estimates. Rick completed the repairs within an hour and left no evidence that he had ever been there. My wife was impressed with Rick's friendliness, knowledge and professionalism. I would not hesitate to use Precision for any future repair work. Stop looking around and call Precision.
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Stephen & Susan Meyer
Broken Garage Door Spring Repair
Product:
Garage Door Repair Springs
Installer:
Rick Taylor
Broken Garage Door Spring Repair
Murfreesboro, TN
Date: 12/17/2011
Onlinesubmission
[?]
Dear Precision,
I am happy to write a review for your company! I contacted several different companies in the YELLOW Pages and found that your pricing was half that of your competitors. You gave me a quote over the phone with no gimmicks or caveats and arranged a time frame for your employee to come out that fit my time schedule. Your man showed up on time, diagnosed and repaired the problem quickly and even adjusted and lubricated my whole system. Your price was what you quoted, and the work was done right. I would recommend and use your company again without a second thought. WELL DONE!!!!
I am happy to write a review for your company! I contacted several different companies in the YELLOW Pages and found that your pricing was half that of your competitors. You gave me a quote over the phone with no gimmicks or caveats and arranged a time frame for your employee to come out that fit my time schedule. Your man showed up on time, diagnosed and repaired the problem quickly and even adjusted and lubricated my whole system. Your price was what you quoted, and the work was done right. I would recommend and use your company again without a second thought. WELL DONE!!!!
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Robert jolley
Broken Garage Door Spring Repair
Product:
Garage Door Repair Springs
Installer:
Rick Taylor
Garage Door Repair
Murfreesboro, TN
Date: 12/08/2011
Onlinesubmission
[?]
James was a great technician. Although I felt the price was a little high for a complete overhaul of my garage door($819), it sure is nice to have the door working again. The door only worked for one day after the initial repair, but when I called to report the trouble the service was excellent and James returned to make some adjustments and the door is now working...even when it is cold. I will call Precision again for garage door or garage door opener needs.
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cheryl wolfe
Install Garage Doors
Smyrna, TN
Date: 11/18/2011
Onlinesubmission
[?]
Steel insulated garage door installed. Technician was very professional and did a very good job. So far, I would definitely recommend your company to others. i would like to talk with the technician at some point and ask him a couple of questions. No complaints, just a couple of questions.
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ed colley
Install Garage Doors
Product:
Steel Garage Doors
Installer:
Rick Taylor
Broken Garage Door Spring Repair
Smyrna, TN
Date: 10/26/2011
Onlinesubmission
[?]
Arrived when they said they would. Knew exactly what to do. Did it quickly but thoroughly. I think it was Jeff but can't remember for sure. He was courteous and answered all my questions.
Thank you
Thank you
–
Corliss Nelson
Broken Garage Door Spring Repair
Product:
Garage Door Repair Springs
Technician:
Broken Garage Door Spring Repair
Murfreesboro, TN
Date: 10/12/2011
Onlinesubmission
[?]
Surprised when I called on a Sunday, and got same day service. Tech. Jeff. was really good. E-mail with pic. before Jeff showed up was a nice touch. Office gals were super too. Will do business with you again. BRAVO !!!
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bob nenadovich
Broken Garage Door Spring Repair
Product:
Garage Door Repair Springs
Technician:
Broken Garage Door Spring Repair
Murfreesboro, TN
Date: 10/11/2011
Onlinesubmission
[?]
Researching online I found reviews to be helpful. The ability to be at the house quickly, and the actual repair only took about 30 minutes (new torsion springs). Service was quick, professional, door works better now, and Jared was friendly, answered questions, quick, and professional. I also go to use their on-line coupon!
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roger osborne
Broken Garage Door Spring Repair
Product:
Garage Door Repair Springs
Manager:
Broken Garage Door Spring Repair
Murfreesboro, TN
Date: 10/04/2011
Onlinesubmission
[?]
We saw that you are a reputable company and your Technicians are tested & thoroughly trained.
We were extremely happy with Lawrence Palmer's customer service skills and his abilities to fully explain what was needed. We will definitely call you again if needed. Thanks!
We were extremely happy with Lawrence Palmer's customer service skills and his abilities to fully explain what was needed. We will definitely call you again if needed. Thanks!
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Eddy & Killeen Tenpenny
Broken Garage Door Spring Repair
Product:
Garage Door Repair Springs
Technician:
Garage Door Repair
Smyrna, TN
Date: 09/18/2011
Onlinesubmission
[?]
service was great and the door works perfectly. Jared(i think) was awesome as well.
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jeff lucas
Garage Door Opener Repair
Murfreesboro, TN
Date: 09/12/2011
Onlinesubmission
[?]
Did a great job...efficient ..on time with a reasonable price
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Chuck Ward
Garage Door Opener Repair
Product:
Garage Door Repair Opener
Technician:
Broken Garage Door Spring Repair
Murfreesboro, TN
Date: 09/08/2011
Broken Garage Door Spring Repair
Product:
Garage Door Repair Springs
Installer:
Rick Taylor
Broken Garage Door Spring Repair
Murfreesboro, TN
Date: 09/08/2011
Onlinesubmission
[?]
Jared was great. He was on time. He diagnosed and fixed the problem quickly so I could get back to work. I was very pleased with the service and repair Precision performed. I would recommend your company to others. I loved the same day service!
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alison busch
Broken Garage Door Spring Repair
Product:
Garage Door Repair Springs
Manager:
Broken Garage Door Spring Repair
Smyrna, TN
Date: 08/30/2011
Onlinesubmission
[?]
Our technician Jeff Z., responded to my service call within one (1) hour. He was very courteous and professional and completed all work in the time limit he stated.
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Tony Genakos
Broken Garage Door Spring Repair
Product:
Garage Door Repair Springs
Technician:
Install Garage Doors
Murfreesboro, TN
Date: 08/24/2011
Onlinesubmission
[?]
All personnel where knowledgeable of product line. Work was preformed in a timely manner. My new garage door is perfect!
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mary yeager
Install Garage Doors
Product:
Carriage House Garage Doors
Installer:
Rick Taylor
Broken Garage Door Spring Repair
Smyrna, TN
Date: 08/17/2011
Onlinesubmission
[?]
Jared was very prompt and understood our problems. He offered several solutions and completed the service call in a timely manner. Would recommend your company to friends and associates. Gary Dumas, Smyrna, TN
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Gary Dumas
Broken Garage Door Spring Repair
Product:
Garage Door Repair Springs
Manager:
Broken Garage Door Spring Repair
La Vergne, TN
Date: 08/04/2011
Onlinesubmission
[?]
Tech was on time and prepared to make the repairs right then. Did a great job.
Garage door is so quiet now, I have to look in my rear view mirror before backing up to make sure it's really up!
Garage door is so quiet now, I have to look in my rear view mirror before backing up to make sure it's really up!
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Charles (Chip) Parsons
Broken Garage Door Spring Repair
Product:
Garage Door Repair Springs
Technician:
Pete Gantt
Broken Garage Door Spring Repair
Murfreesboro, TN
Date: 07/27/2011
Onlinesubmission
[?]
The technician, Jeff Zook, was very professional. He called before arriving and then arrived at the beginning of the appointment period. He clearly showed me the worn bearings and discussed my options. I already knew one of the torsion bar springs was broken and both needed to be replaced. I selected the deluxe package with the lifetime warranty. He then did the repair efficiently and thoroughly. I am very pleased with the result.
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James Howard
Broken Garage Door Spring Repair
Product:
Garage Door Repair Springs
Technician:
Broken Garage Door Spring Repair
Murfreesboro, TN
Date: 07/26/2011
Onlinesubmission
[?]
I was very pleased with the professionalism of your technician. He kept me completely informed and did not do any repairs without first discussing them with me. He repaired the door very quickly.
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dorthy oneal
Broken Garage Door Spring Repair
Product:
Garage Door Repair Springs
Technician:
Pete Gantt
Broken Garage Door Spring Repair
La Vergne, TN
Date: 07/06/2011
Onlinesubmission
[?]
Our experience was great!! Our technician James was very professional, knowledgeable, courteous and clean. If we ever need service again Precision will be the only company we will contact.
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milton sneed
Broken Garage Door Spring Repair
Product:
Garage Door Repair Springs
Technician:
Broken Garage Door Spring Repair
Murfreesboro, TN
Date: 06/14/2011
Report Cardsubmission
[?]
THE TECHNICIANS WERE VERY FRIENDLY AND POLITE. THE WORK WAS QUALITY AND QUICK. DOOR WORKS GREAT NOW. I HIGHLY RECOMMEND!
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PHILIP
Broken Garage Door Spring Repair
Product:
Garage Door Repair Springs
Manager:
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Come visit us at our Showroom & Headquarters:
Precision Garage Door
1(800) 713-3654
5011 Walkup Rd. Suite D
Pegram
TN
37143
We Service ALL Major Brands, Including...
- Cheatham County
(615) 246-5445 - Davidson County
(615) 369-2033 - Dickson County
(615) 789-8268 - Maury County
(931) 548-1427
- Rutherford County
(615) 713-2564 - Sumner County
(615) 537-4802 - Williamson County
(615) 261-8855 - Wilson County
(615) 257-0201
