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Precision Garage Door Review Transparency System ©

Precision Garage Door has always been dedicated to bringing you REAL, fair and honest reviews. We receive reviews from our customers through many different mediums. To make our reviews more transparent, we have decided to reveal how exactly these reviews get here.

Types of Reviews


This review was a "Report Card Submission". We ask our customers to fill out a "report card", like the one pictured below, at the completion of every job. The star rating is an average of how the technician performed in knowledge, promptness, courtesy, ability to finish the job quickly and in one visit, clean up of the job site and overall quality of the finished work. To add transparency to our business we make these public on our website.


At the completion of every job we ask our customers to review our business on our website. Their comments are reviewed manually for inappropriate language and then posted to the website unedited.

This review was a "Telephone Submission". Often after work is completed we conduct a telephone survey to ensure complete satisfaction with the work we did. With permission, Comments from these calls are transcribed and displayed on our website.

This review was an "E-mail Submission". Sometimes our customers send us emails to let us know more about how we performed. With their permission these are posted to the site.

This review was a "Postal Mail Submission". Our customers send us letters through traditional postal mail reviewing our performance. When they do, we transcribe it and place it on our website.

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Read what people are saying
about Precision Garage Door near:

Williamson County, TN

(615) 261-8855

Williamson County has received 45 reviews, averaging

4.87 of 5 Stars

Garage Door Opener Install
Franklin, TN
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 05/15/2012
Comments: Online
submission
[?]
appt same day I called, evening appt
extremly polite technician
– Brenda Chambers
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener Remotes / Keypad
Technician:
Cole McCollum
Broken Garage Door Spring Repair
Franklin, TN
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 05/07/2012
Comments: Report Card
submission
[?]
JAMES IS VERY POLITE. KNOWS HIS JOB AND EXPLAINS JUST WHAT HE IS GOING TO DO AND HOW MUCH IT WILL COST.
– JUDY
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Repair Rollers
Technician:
James Mckinney
Garage Door Opener Repair
Brentwood, TN
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 04/25/2012
Comments: Online
submission
[?]
I received a coupon in the mail and called Precision to come in and repair my garage door openers. They are approximately 30 years old and I really thought would have to be replaced. Cole was my technician and really went the extra mile to make the repairs without having to replace. I highly recommend Precision.
– sandy mcdougal
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener Remotes / Keypad
Technician:
Cole McCollum
Install Garage Doors
Brentwood, TN
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 04/06/2012
Comments: Online
submission
[?]
COLE DID A GREAT JOB. JOE
– Joe Lewis
Service Provided:
Install Garage Doors
Product:
Garage Door Opener Remotes / Keypad
Technician:
Cole McCollum
Garage Door Repair
Brentwood, TN
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 03/10/2012
Comments: Online
submission
[?]
I found your company in the Yellow Pages. I had never used you before so I was basically hoping for the best. I am pleased with the repair work and other preventive maintenance work done. Lawrence did a great job and I trusted his work ethic and integrity. I will call you guys again for any repair needs.
– Dana Hensley
Service Provided:
Garage Door Repair
Product:
Garage Door Repair Springs
Technician:
Lawrence Palmer
Garage Door Repair
Fairview, TN
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 02/22/2012
Comments: Online
submission
[?]
I was very satisfied with your job to our door. Cole did a very good job explaining what needed to be done. He is a very good salesman! He got right to it and was done in a timely fashion. I would call you again if needed. Good Job!
– Bernie Sutinis
Service Provided:
Garage Door Repair
Product:
Garage Door Repair Springs
Technician:
Cole McCollum
Broken Garage Door Spring Repair
Franklin, TN
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 01/25/2012
Comments: Online
submission
[?]
I choose Precision garage doors for the information and professional website that I read. I was so pleased that they were able to come out the very same day and repair the garage door. I appreciated the email confirmation and notice of who would come to my home for the repair. They were very professional and used quality replacement parts. The garage door works better now than it did when it was new. It now has the proper size springs and equipment necessary for it to work properly. Very happy with the work and professionalism they showed.
– Tonja hibma
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Repair Springs
Technician:
Lawrence Palmer
Broken Garage Door Spring Repair
Franklin, TN
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 01/25/2012
Comments: Online
submission
[?]
The technician did a great job ~ good employee ~ be thankful :)
– Peggy Moss
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Repair Springs
Technician:
Cole McCollum
Broken Garage Door Spring Repair
Brentwood, TN
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 01/24/2012
Comments: Online
submission
[?]
Incurred a broken spring one night, called Precision the next morning, and had new springs in place by 4pm that day. Very professional, explained my options and allowed me to choose the level of service I needed. It was my 2nd spring in 3 years (from someone else) so the lifetime warranty on all parts is nice. I would recommend Precision and will keep them on file.
– andy gill
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Repair Springs
Technician:
James Mckinney
Garage Door Repair
Brentwood, TN
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 01/14/2012
Comments: Online
submission
[?]
Jeff was very professional. He really explained everything that he was doing. He made suggestions for the future. I will definitely be using Precision Garage Door Service again, and would not hesitate recommending the company to any of my friends.

Thank you.
– evelyn woodard
Service Provided:
Garage Door Repair
Product:
Garage Door Repair Springs
Technician:
Jeff Zook
Broken Garage Door Spring Repair
Franklin, TN
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 01/05/2012
Comments: Online
submission
[?]
Replaced springs, rollers, cables with lifetime guaranteed products. Work done expertly, efficiently and timely. James is an excellent representative. Quite satisfied.
– Jim B. Smith
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Repair Rollers
Technician:
James Mckinney
Garage Door Opener Install
Franklin, TN
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 01/02/2012
Comments: Online
submission
[?]
Not only did he replace our opener, but he realigned the tracks so the wheels weren't skew. Thanks so much!
– Katie Ebert
Service Provided:
Garage Door Opener Install
Product:
Precision Garage Door Opener
Technician:
Cole McCollum
Broken Garage Door Spring Repair
Franklin, TN
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 01/02/2012
Comments: Online
submission
[?]
Service Rep was EXCELLENT

Knowledgeable and Professional
– doug paisley
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Repair Springs
Technician:
Cole McCollum
Broken Garage Door Spring Repair
Brentwood, TN
3.000 of 5 Stars
Precision Garage Door3.000 of 5 Stars
Date: 12/15/2011
Comments: Online
submission
[?]
Really........a $20 fuel surcharge? The $65 service fee should cover that. Other than that, Jeff did a great job.
– sherri smith
Service Provided:
Broken Garage Door Spring Repair
Technician:
Jeff Zook
Broken Garage Door Spring Repair
Franklin, TN
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 12/14/2011
Comments: Online
submission
[?]
great service and professional job we had a power failure during the install but your tech finished the job by flashlight. he couldn't test the door with the opener due to lack of power,but said when it was restored if there was any problems to call and he would come back. the door works fine and I am satisfied thanks
– walter harhay
Service Provided:
Broken Garage Door Spring Repair
Technician:
Cole McCollum
Install Garage Doors
Brentwood, TN
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 12/12/2011
Comments: Online
submission
[?]
I had a great experience and love my garage doors. Thanks
– krista gainer
Service Provided:
Install Garage Doors
Product:
Carriage House Garage Doors
Installer:
Rick Taylor
Broken Garage Door Spring Repair
Franklin, TN
4.000 of 5 Stars
Precision Garage Door4.000 of 5 Stars
Date: 12/12/2011
Comments: Online
submission
[?]
Explained all the options like he is supposed to do. Everything went fine. Hope it lasts at least 7 years like the last one.
– Steve Finley
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Repair Springs
Technician:
James Mckinney
Garage Door Opener Install
Franklin, TN
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 12/07/2011
Comments: Online
submission
[?]
I researched on the internet and found your website on of the best I had ever seen, with the bios on your employees. When Lawrence came to the door I felt very comfortable knowing what he was going to look like. Plus your site have many 5 stars. Ratings are everything.
– susan politzer
Service Provided:
Garage Door Opener Install
Product:
Precision Garage Door Opener
Technician:
Lawrence Palmer
Broken Garage Door Spring Repair
Franklin, TN
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 11/30/2011
Comments: Online
submission
[?]
Courteous, professional service personnel. Did not feel taken advantage of. Service included full service rehab of door, rehanging of one side of door, installation of new spring system.
– james taylor
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Repair Springs
Technician:
Jeff Zook
Broken Garage Door Spring Repair
Brentwood, TN
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 11/15/2011
Comments: Report Card
submission
[?]
NONE
– JULIE
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Repair Springs
Technician:
Cole McCollum
Garage Door Opener Install
Franklin, TN
4.000 of 5 Stars
Precision Garage Door4.000 of 5 Stars
Date: 10/29/2011
Comments: Online
submission
[?]
I selected Precision after discussing their work quality with some of my neighbors who spoke very highly of their quality. I experienced similar results and found the work quality to be excellent. The service representative was very open and honest and able to provide affordable (discounted) services with lifetime guarantees. He was very thorough and his workmanship was excellent. I am very pleased with the quality of the product and its performance to date. I definitely recommend Precision.
– Wesley Hinton
Service Provided:
Garage Door Opener Install
Product:
Liftmaster Belt Drive Garage Door Opener
Manager:
Jared Ange
Garage Door Repair
Brentwood, TN
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 10/01/2011
Comments: Online
submission
[?]
I called and was able to get a service man out that afternoon. The service man, Rick, was friendly and knowledgeable. My garage door problem was diagnosed and quickly repaired that afternoon. Great service. I will definitely use this service company again.
– barbara loudermilk
Service Provided:
Garage Door Repair
Product:
Garage Door Repair Springs
Installer:
Rick Taylor
Garage Door Repair
Franklin, TN
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 09/28/2011
Comments: Online
submission
[?]
All in all technician was on time professional and seamed to do the job he described. Door is quieter than it has been in years. door still shakes a bit but possibly just an older door?
– chris holstein
Service Provided:
Garage Door Repair
Product:
Garage Door Repair Springs
Technician:
Jeff Zook
Garage Door Repair
Brentwood, TN
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 09/19/2011
Comments: Online
submission
[?]
I was very impressed with the timeliness of the service call - James actually was able to come before the scheduled time and called in advance to confirm this would work for me. He was very polite and knowledgeable and thoroughly explained everything that was wrong with the door and what needed to be done to make the repairs. He also explained options for long-term maintenance. He worked quickly and cleaned up after himself. I will definitely call again for other problems.
– julie chukas
Service Provided:
Garage Door Repair
Product:
Garage Door Repair Rollers
Technician:
James Mckinney
Broken Garage Door Spring Repair
Fairview, TN
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 08/31/2011
Comments: Online
submission
[?]
I can't remember my technician's name but he was professional and speedy at getting the job done. I was also impressed at how fast you got to the house after I called. The tech.was at the house within 2 hrs. I will definitely tell friends and family about your company. The job was more money than I wanted to spend but I received a life time warranty. I never have to spend another dime on it. Thank you.
– kurt fetty
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Repair Springs
Technician:
Jeff Zook
Garage Door Opener Install
Franklin, TN
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 07/20/2011
Comments: Online
submission
[?]
Found through phone book.

Showed up on time. Did work on Time. Explained work.

Very good job.
– charlotte fields
Service Provided:
Garage Door Opener Install
Product:
Precision Garage Door Opener
Technician:
James Mckinney
Broken Garage Door Spring Repair
Franklin, TN
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 07/14/2011
Comments: Online
submission
[?]
James was an excellent technician. He was helpful, nice and knew his job well. I will definitely use Precision again.
– Steve Williams
Service Provided:
Broken Garage Door Spring Repair
Product:
Genie Garage Door Opener
Technician:
James Mckinney
Broken Garage Door Spring Repair
Brentwood, TN
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 07/06/2011
Comments: Online
submission
[?]
Pete was very professional. It was recommended for us to have the spring replaced. We will have this done soon.

Thanks.
– evelyn woodard
Service Provided:
Broken Garage Door Spring Repair
Technician:
Pete Gantt
Garage Door Repair
Franklin, TN
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 06/21/2011
Comments: Online
submission
[?]
would like to say how informative and professional the tech was. Also very timely. We were very impressed and thank you for your service
– sue hammon
Service Provided:
Garage Door Repair
Product:
Garage Door Repair Cables
Technician:
James Mckinney
Garage Door Repair
Brentwood, TN
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 06/14/2011
Comments: Online
submission
[?]
I'm completely satisfied with the repairs made to my garage door. The Technician was knowledgeable and explained to me the problem I was having with my door,He proceed to make the necessary repairs in a timely manner. I will kindly recommend your company to anyone I know that may need your services. Oh, by the way I pulled you ad from the yellow pages. Thanks for the great service you provided.
– Fred Settles
Service Provided:
Garage Door Repair
Product:
Genie Garage Door Opener
Technician:
Ricky Leaton

Cheatham County
4.86 out of 5 stars
(7) (615) 246-5445
Read All Cheatham Reviews
Davidson County
4.83 out of 5 stars
(78) (615) 369-2033
Read All Davidson Reviews
Dickson County
4 out of 5 stars
(1) (615) 789-8268
Read All Dickson Reviews
  • Burns (1)
  • Charlotte
  • Dickson
  • Slayden
  • Vanleer
  • White Bluff
Maury County
5 out of 5 stars
(3) (931) 548-1427
Read All Maury Reviews
Rutherford County
4.89 out of 5 stars
(37) (615) 713-2564
Read All Rutherford Reviews
Sumner County
4.76 out of 5 stars
(17) (615) 537-4802
Read All Sumner Reviews
Williamson County
4.87 out of 5 stars
(45) (615) 261-8855
Read All Williamson Reviews
Wilson County
4.77 out of 5 stars
(13) (615) 257-0201
Read All Wilson Reviews

Come visit us at our Showroom & Headquarters:

Precision Garage Door 1(800) 713-3654
5011 Walkup Rd. Suite D Pegram TN 37143
Precision Garage Door Warranty

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