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Read what people are saying
about Precision Garage Door in:

Davidson County, TN

Precision Garage Door of Nashville
has received 512 reviews, averaging 4.95 Stars:
Review:

My tech,Casey, was superb. The problem was with the remote and the garage door has a mind of its own. Casey figured out it was the logic board and not the remote. He was terrific and never tried to push any other products. Top notch work ethic, something of the past now a days.
Nancy Haag
A Response from: Dan

It's sad that a great work ethic and doing everything you can to please the customer seems to be a dying thing these days. Perhaps we can bring it back by leading by example. We truly do strive for customer satisfaction and will always do so. Thank you for your review and for your business!

Service Provided:
Garage Door Repair
Product:
Opener
Review:

We previously received service from Shane at another location. Because of his excellent service, we called you again for our new condo. Your Technician, Dave, provided excellent service once again. We appreciate the knowledge and expertise that your Technicians provided. We will definitely refer your company in the future. Thank you.
Mike and patricia Schott
A Response from: Dan

We appreciate you as a customer. Thank you for your business!

David Mordy Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Technician:
Review:

Same day response, even moved time up. Comprehensive analysis of problem, offered alternatives. No cleanup issues. Even talked with our dog!
William Hays
Thomas Hoffman Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

There are not enough good words to say about this company and their employees! I have had garage door emergencies twice in the last 11 months. Both times, a service person was at our home within 18 hours. The service men are very knowledgeable about their products, about most products on the market and about the entire process. They are honest in their opinion of what we need and they are efficient. I HIGHLY recommend them to anyone in need of ANYTHING to do with a garage door!
Leah Jones
A Response from: Dan

We are truly humbled by your amazing review!!! Thank you! It is our pleasure!

David Mordy Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
Technician:
Review:

Purchased Safe-T-beam.Thomas was informative and a fast worker.Very satisfied.
Jordan Litsey
A Response from: Dan

Your satisfaction is what we strive to achieve! Very pleased to hear!

Thomas Hoffman Service Provided:
Garage Door Repair
Technician:
Review:

The service was great, prompt, and quick.
Kenyatta Lovett
A Response from: Dan

Just what we like to hear! Glad you had a great experience with us. We aim to please!

Service Provided:
Garage Door Repair
Review:

Excellent customer service. The technician identified the problem and fixed it in less than 30 min. He was very thorough and professional.
Norma Tillman
A Response from: Dan

Very happy to hear!

Service Provided:
Garage Door Repair
Review:

I'm very happy with my recent garage door repair. Jared is a consummate pro. I highly recommend Jared & Precision.
Kenneth Troope
A Response from: Dan

We are so thrilled that you are happy! This is what we strive for!

Jared Ange Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Asst. Manager:
Review:

Had springs repaired. Tech was early and professional. Was in and out in maybe 30-40 minutes..Extremely satisfied. Will definitely refer to friends. Thanks for the A1 service Brad and Precision.
Kevin Rimmer
A Response from: Dan

Thank you for your review!! We are very happy to know we were able to fix your garage door needs. Your satisfaction is top priority to us! Please let us know if we can be of any future assistance.

Brandon Christensen Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

Your response was practically immediate; your serviceman, Thomas Hoffman, was professional, courteous, hard-working, informative, and a joy to do business with. Mr. Hoffman explained the status of my existing garage door and opener carefully and in a way that this novice could understand, and then he presented his recommendations so I may make a choice. He finished the job quickly, way beyond my expectations, and I now have a system that works and should keep me problem-free for some years to come. Thank you, Mr. Hoffman.
Audrey Marshall
A Response from: Dan

Thank you for taking the time to give us your feedback in regards to our service. It helps us strive to do our very best. We truly appreciate you! Please let us know if we can be of any further assistance. We are always happy to help

Thomas Hoffman Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Technician:
Review:

Two people (including my brother, a most recent customer) recommended your company. Too, when I google to search for a company to help me Precision Garage Doors came up first that confirmed my decision. The representatives ( 3 visits to completion) were very nice and knowledgeable as well as hard working. They made a difficult task simple and easy for me. Thank you
Mary Jordan
A Response from: Dan

Thank you, as well as your brother, for your business and trust in us. Please let us know if we can be of any further assistance. We are always happy to help.

Shane Follis Service Provided:
Install Garage Doors
Product:
Garage Doors
Door Installer:
Review:

Brandon was very efficient. He was a gentleman, and he saw what our problem was immediately. He quoted a price of your company replacing the sides of the door but made a suggestion of getting a product to remove the stickiness caused by wear of the door & believes that will correct the problem. We have been most pleased with the two times we have used your company. Thank you. Jim Lauthern.
Jim Lauthern
A Response from: Dan

So happy to hear you are pleased. That's what we aim for. Thank you for your business and for taking the time to write a wonderful review.

Brandon Christensen Service Provided:
Garage Door Repair
Technician:
Review:

Professional and courteous. Work was done in very timely manner.
Nancy Allen
Thomas Hoffman Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

David is an excellent person and has done very good job
Tesfaye Yigzaw
A Response from: Dan

Thank you for your feedback! We are glad he did such a great job for you! We are always here to help.

David Mordy Service Provided:
Garage Door Repair
Technician:
Review:

I was very impressed with your service. I appreciated the prompt attention to sending your service people as quickly as possible. The problem was handled with great efficiency and done well! Thanks so much, Sheila Mathias
Sheila Mathias
A Response from: Dan

Thank you for your review! It was our pleasure to service your garage door needs. Happy we could help.

Jared Ange Service Provided:
Garage Door Repair
Product:
Rollers
Asst. Manager:
Review:

I had a problem with my garage, which is built onto the house, when the door would not close leaving my home wide open. This occurred on a Sunday. It's hard to find someone on Sunday. However, my phone call to Precision Door Service was answered right away. Although it took a while, the employee/tech who came out, Troy, was very impressive in the manner in which he handled his business. He was very courteous, polite, efficient, knowledgeable, and I didn't feel as if I was being short-changed. I feel that I received an honest assessment and a fair deal. I'm very impressed with the way this company does business and the positive impression left by one of there employees. I highly recommend this business, and I will be calling on them again. Hopefully, not anytime soon!
Keith Claybrooks
A Response from: Dan

We truly appreciate your feedback and are thrilled to hear about your experience with us!! We are always here to fulfill your garage door needs, should you need us.

Service Provided:
Broken Garage Door Spring Repair
Review:

I was dissatified with the service of your technician that came out to repair a pulley, screw and a nut. I was told he could replace all the hardware for $519.00 with a 5 yr warranty or $619.00 for a lifetime warranty. I call that taking advantage of a woman and a senior. My neighbor came over and replaced the screw and the nut and the garage door works fine. I've used you in the past to fix a spring, but no longer. The tech was suppose to get back with me on Monday and never heard back. Not good service.
Janice Fox
Service Provided:
Garage Door Repair
Review:

Thomas was on time, very knowledgeable about his job, and worked efficiently. Five stars from us.
Janet Wiseman
A Response from: Dan

Thank you for your review and for your business. Please let us know if we can ever assistant you further with any garage door needs.

Thomas Hoffman Service Provided:
Garage Door Repair
Technician:
Review:

Shane was terrific! My garage is older, it has drop-down ceilings, which presented a more difficult installation. At the end of the day, it was beautiful, worked perfectly, he did a great job of showing me all of the features etc. Even went to the extent of programming my car for separate garage doors. So very pleased..... would recommend precision to absolutely anyone, 10 stars!
Judy L.
A Response from: Dan

What an amazing review!!! We truly appreciate it!! Thank you for allowing us to fill your garage door needs and for being so impressed that you're willing to recommend us. Your business means a great deal to us.

Shane Follis Service Provided:
Install Garage Doors
Product:
Garage Doors
Door Installer:
Review:

Very professional service. Overhauled the whole garage under an hour.
John Knight
A Response from: Dan

Thank you for your feedback. We truly appreciate it!

David Mordy Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

Troy arrived 10 minutes early for appointment. After a complete inspection and maintenance of the garage door, Troy explained possible issues to look for as my garage door ages and maintenance I can do to keep it operating well. Because of his professionalism, I decided purchase from Precision and have installed a replacement garage door opener. Troy installed it in under two hours and made sure my car's system was synced to it. He also tested the system, including the outside door remote, to ensure it was all up to standard. I am 100% satisfied with Precision and will continue to use them in the future.
Sidney Ware
A Response from: Dan

We are so happy to hear about your wonderful experience through us!! Please let us know if we can be of any future assistance in your garage door needs. Thank you for leaving such a tremendous review!

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

Thomas Hoffman was my technician and he did a great job explaining what he was going to do and answering questions. He arrived early (only after calling first to make sure it was ok), assessed the repair and did not perform any repair without my approval. My door received a spring overhaul and it has never worked better or more quietly. He also installed a new keypad. I would recommend Precision and Mr. Hoffman to anyone needing garage door repairs.
Janet Frazier
A Response from: Dan

We are thrilled to hear that you had such an amazing experience with us! We strive to always provide this type of outstanding service. Thank you for your review and your recommendation!

Thomas Hoffman Service Provided:
Broken Garage Door Spring Repair
Technician:
Review:

Absolutely the BEST in the industry. Have personally utilized Precision's services for many years, Outstanding Customer Service, inclusive of quality products available and warranty offered - My intent is to finally replace (embarrassed to say, ha) my 24 year old garage door later this year or early next year with a new wood grain to match my front door, will consider no one but Precision for my purchase and installation - Thanks to all Precisions staff and Service Techs -
James Ledbetter
A Response from: Dan

We are very humbled by your review! We truly appreciate you and giving us the continued opportunity to service your garage door needs! Thank you for being such an outstanding customer!

Jared Ange Service Provided:
Broken Garage Door Spring Repair
Asst. Manager:
Review:

Brandon assessed my ancient doors, provided options and opinions, and completed repairs in timely and professional manner. When the doors are to be replaced, probably sooner rather than later, I'll know who to call.
Paul Bracy
A Response from: Dan

Thank you for the tremendous review!!!!!!! We truly appreciate it!!

Brandon Christensen Service Provided:
Broken Garage Door Spring Repair
Technician:
Review:

Arrived early. Excellent communication. Clear options. Fast and efficient service. Couldn't ask for better!
Lisa Bergen-wilson
A Response from: Dan

That's what we love to hear! Thank you for your review and business!! We are always here to help you with your garage door needs if you need us.

Service Provided:
Garage Door Repair
Product:
Springs
Review:

Thomas Hoffman, the specialist, came out this morning to give us a quote for our system that was fried by a lightning strike. He was very professional and gave us a variety of choices ranging from simple part replacements to replacing an entire system. I appreciated his thoroughness. We are on a tight budget so the variety of options was so reassuring.
Hannah Lavey
A Response from: Dan

Having options helps in so many circumstances. We are pleased to know having options helped you! Thank you for your business!

Thomas Hoffman Service Provided:
Garage Door Repair
Technician:
Review:

good service and here on time, fair price.
Dan Mclaren
A Response from: Dan

Thank you for your review and for allowing us to serve your garage door needs. We are always here if you need us.

Thomas Hoffman Service Provided:
Garage Door Repair
Technician:
Review:

Thomas was very professional, efficient and skilled. Installed new torsion spring, took time to make all the adjustments, and made a good proposal for upgrades to a 15+ year installation. We were very pleased with his work and are considering upgrading our other garage door system.
Byron Hall
A Response from: Dan

Thank you for such a wonderful review! We are very pleased to know Thomas provided outstanding service. We are always here if you need us. Always happy to help.

Thomas Hoffman Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Brandon is personable, efficient, gracious, and a fast and hard worker. I enjoyed having him bring our garage door up to the standard of those that you rebuilt here at 328 Compass Pointe about 4 years ago. Thank you.
David Lalka
A Response from: Dan

Outstanding!!! Reviews such as yours is what motivates us to always strive to exceed expectations and provide astounding workmanship. Thank you for the opportunity!

Brandon Christensen Service Provided:
Garage Door Repair
Product:
Belt Drive Garage Door Opener
Technician:
Review:

Fantastic! A remarkably outstanding experience. Overhead belt drive unit failed suddneny mid-Saturday evening, we called them and talked to a really responsive and courteous phone operator. This is truly excellent 24-hour service. We were given a Sunday 12-2 pm slot, and the tech, Thomas, appeared even early! Unbelievable these days. He went to work on warranty repair and replaced the head unit, helped me reprogram the remotes, and we were all done in less than 24 hours from the previous day's failure. I have nothing but excellent all around. This company stands out among all the home service companies. My highest, highest recommendation. Buying the unit with the lifetime warranty was a smart move, and there was not a single quibble about anything. Love Precision Door!
Jane Wright
A Response from: Dan

Truly thank you for your review!!!! We are thrilled to know you had such an amazing experience with us and that we exceeded expectations! I am very proud of our company and the services we provide through our customer service and technicians. Thank you for being such a treasured customer.

Thomas Hoffman Service Provided:
Garage Door Opener Repair
Technician:
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