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Read what people are saying
about Precision Garage Door in:

Davidson County, TN

Precision Garage Door of Nashville
has received 497 reviews, averaging 4.95 Stars:
Review:

I had a problem with my garage, which is built onto the house, when the door would not close leaving my home wide open. This occurred on a Sunday. It's hard to find someone on Sunday. However, my phone call to Precision Door Service was answered right away. Although it took a while, the employee/tech who came out, Troy, was very impressive in the manner in which he handled his business. He was very courteous, polite, efficient, knowledgeable, and I didn't feel as if I was being short-changed. I feel that I received an honest assessment and a fair deal. I'm very impressed with the way this company does business and the positive impression left by one of there employees. I highly recommend this business, and I will be calling on them again. Hopefully, not anytime soon!
Keith Claybrooks
A Response from: Dan

We truly appreciate your feedback and are thrilled to hear about your experience with us!! We are always here to fulfill your garage door needs, should you need us.

Troy Weiss Service Provided:
Broken Garage Door Spring Repair
Technician:
Review:

I was dissatified with the service of your technician that came out to repair a pulley, screw and a nut. I was told he could replace all the hardware for $519.00 with a 5 yr warranty or $619.00 for a lifetime warranty. I call that taking advantage of a woman and a senior. My neighbor came over and replaced the screw and the nut and the garage door works fine. I've used you in the past to fix a spring, but no longer. The tech was suppose to get back with me on Monday and never heard back. Not good service.
Janice Fox
Troy Weiss Service Provided:
Garage Door Repair
Technician:
Review:

Thomas was on time, very knowledgeable about his job, and worked efficiently. Five stars from us.
Janet Wiseman
A Response from: Dan

Thank you for your review and for your business. Please let us know if we can ever assistant you further with any garage door needs.

Thomas Hoffman Service Provided:
Garage Door Repair
Technician:
Review:

Shane was terrific! My garage is older, it has drop-down ceilings, which presented a more difficult installation. At the end of the day, it was beautiful, worked perfectly, he did a great job of showing me all of the features etc. Even went to the extent of programming my car for separate garage doors. So very pleased..... would recommend precision to absolutely anyone, 10 stars!
Judy L.
A Response from: Dan

What an amazing review!!! We truly appreciate it!! Thank you for allowing us to fill your garage door needs and for being so impressed that you're willing to recommend us. Your business means a great deal to us.

Shane Follis Service Provided:
Install Garage Doors
Product:
Garage Doors
Door Installer:
Review:

Very professional service. Overhauled the whole garage under an hour.
John Knight
A Response from: Dan

Thank you for your feedback. We truly appreciate it!

David Mordy Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

Troy arrived 10 minutes early for appointment. After a complete inspection and maintenance of the garage door, Troy explained possible issues to look for as my garage door ages and maintenance I can do to keep it operating well. Because of his professionalism, I decided purchase from Precision and have installed a replacement garage door opener. Troy installed it in under two hours and made sure my car's system was synced to it. He also tested the system, including the outside door remote, to ensure it was all up to standard. I am 100% satisfied with Precision and will continue to use them in the future.
Sidney Ware
A Response from: Dan

We are so happy to hear about your wonderful experience through us!! Please let us know if we can be of any future assistance in your garage door needs. Thank you for leaving such a tremendous review!

Troy Weiss Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technician:
Review:

Thomas Hoffman was my technician and he did a great job explaining what he was going to do and answering questions. He arrived early (only after calling first to make sure it was ok), assessed the repair and did not perform any repair without my approval. My door received a spring overhaul and it has never worked better or more quietly. He also installed a new keypad. I would recommend Precision and Mr. Hoffman to anyone needing garage door repairs.
Janet Frazier
A Response from: Dan

We are thrilled to hear that you had such an amazing experience with us! We strive to always provide this type of outstanding service. Thank you for your review and your recommendation!

Thomas Hoffman Service Provided:
Broken Garage Door Spring Repair
Technician:
Review:

Absolutely the BEST in the industry. Have personally utilized Precision's services for many years, Outstanding Customer Service, inclusive of quality products available and warranty offered - My intent is to finally replace (embarrassed to say, ha) my 24 year old garage door later this year or early next year with a new wood grain to match my front door, will consider no one but Precision for my purchase and installation - Thanks to all Precisions staff and Service Techs -
James Ledbetter
A Response from: Dan

We are very humbled by your review! We truly appreciate you and giving us the continued opportunity to service your garage door needs! Thank you for being such an outstanding customer!

Jared Ange Service Provided:
Broken Garage Door Spring Repair
Asst. Manager:
Review:

Brandon assessed my ancient doors, provided options and opinions, and completed repairs in timely and professional manner. When the doors are to be replaced, probably sooner rather than later, I'll know who to call.
Paul Bracy
A Response from: Dan

Thank you for the tremendous review!!!!!!! We truly appreciate it!!

Brandon Christensen Service Provided:
Broken Garage Door Spring Repair
Technician:
Review:

Arrived early. Excellent communication. Clear options. Fast and efficient service. Couldn't ask for better!
Lisa Bergen-wilson
A Response from: Dan

That's what we love to hear! Thank you for your review and business!! We are always here to help you with your garage door needs if you need us.

Troy Weiss Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

Thomas Hoffman, the specialist, came out this morning to give us a quote for our system that was fried by a lightning strike. He was very professional and gave us a variety of choices ranging from simple part replacements to replacing an entire system. I appreciated his thoroughness. We are on a tight budget so the variety of options was so reassuring.
Hannah Lavey
A Response from: Dan

Having options helps in so many circumstances. We are pleased to know having options helped you! Thank you for your business!

Thomas Hoffman Service Provided:
Garage Door Repair
Technician:
Review:

good service and here on time, fair price.
Dan Mclaren
A Response from: Dan

Thank you for your review and for allowing us to serve your garage door needs. We are always here if you need us.

Thomas Hoffman Service Provided:
Garage Door Repair
Technician:
Review:

Thomas was very professional, efficient and skilled. Installed new torsion spring, took time to make all the adjustments, and made a good proposal for upgrades to a 15+ year installation. We were very pleased with his work and are considering upgrading our other garage door system.
Byron Hall
A Response from: Dan

Thank you for such a wonderful review! We are very pleased to know Thomas provided outstanding service. We are always here if you need us. Always happy to help.

Thomas Hoffman Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Brandon is personable, efficient, gracious, and a fast and hard worker. I enjoyed having him bring our garage door up to the standard of those that you rebuilt here at 328 Compass Pointe about 4 years ago. Thank you.
David Lalka
A Response from: Dan

Outstanding!!! Reviews such as yours is what motivates us to always strive to exceed expectations and provide astounding workmanship. Thank you for the opportunity!

Brandon Christensen Service Provided:
Garage Door Repair
Product:
Belt Drive Garage Door Opener
Technician:
Review:

Fantastic! A remarkably outstanding experience. Overhead belt drive unit failed suddneny mid-Saturday evening, we called them and talked to a really responsive and courteous phone operator. This is truly excellent 24-hour service. We were given a Sunday 12-2 pm slot, and the tech, Thomas, appeared even early! Unbelievable these days. He went to work on warranty repair and replaced the head unit, helped me reprogram the remotes, and we were all done in less than 24 hours from the previous day's failure. I have nothing but excellent all around. This company stands out among all the home service companies. My highest, highest recommendation. Buying the unit with the lifetime warranty was a smart move, and there was not a single quibble about anything. Love Precision Door!
Jane Wright
A Response from: Dan

Truly thank you for your review!!!! We are thrilled to know you had such an amazing experience with us and that we exceeded expectations! I am very proud of our company and the services we provide through our customer service and technicians. Thank you for being such a treasured customer.

Thomas Hoffman Service Provided:
Garage Door Opener Repair
Technician:
Review:

I would recommend Precision without exception. On time, quick service& installation is very professional .
Martin Dowtin
A Response from: Dan

We appreciate your recommendation! Thank you for your wonderful review! I am very pleased to hear we were able to serve your needs and make things easier.

David Mordy Service Provided:
Install Garage Doors
Technician:
Review:

Great service! The guy who came out was super helpful!
Tara Castiglione
A Response from: Dan

Thank you! Please let us know if we can be of any help in the future. We are always happy to do what we can to make life easier.

Service Provided:
Garage Door Opener Repair
Review:

WOW, Amazing service!! I called and got someone out to consult within hours. The options were explained in detail and the garage door was fixed within 2 hours from that consult. The technician was courteous, patient and explained every step. I will never use another door service provider.
Nancy Dawson
A Response from: Dan

We are ecstatic to hear that about your experience with us!! We will always be there to serve your garage door needs. Just give us a call and we will be there with a smile on our face. Thank you for being an outstanding customer!

Thomas Hoffman Service Provided:
Broken Garage Door Spring Repair
Product:
Rollers
Technician:
Review:

Very good experience from all the way. I wish all the companies I work with were run this well. Can not go wrong with Precision.
Clarke Holmes
A Response from: Dan

What an amazing compliment! Thank you! We definitely do our best to go out of our way to make it a professional and enjoyable experience! let us know if we can be of any future assistance. We are always here to serve!

Sean Broom Service Provided:
Garage Door Repair
Manager:
Review:

We give Precision Door a 5 star rating. We are a repeat customer since Precision Door has serviced our garage door for many years with excellent results. The technicians are so knowledgeable and professional.
Edna & joseph Presley
A Response from: Dan

Thank you for your commitment to us and our services! You are very important to us and we will strive to always provide you with the quality of service you've experienced with us over the years.

Lawrence Palmer Service Provided:
Install Garage Doors
Product:
Garage Doors
Sales Consultant:
Review:

A neighbor said her son used Precision in the past. I checked on Nextdoor at Forest Hills but didn't see Precision. I'm so happy I went with my neighbor's recommendation. My garage door opener stopped functioning the and backup battery was beeping! My time was scheduled for 9-12 but the they were able to come earlier which was perfect. Jared and his assistant (didn't get his name) were very personable and informative. The door opener simply needed to be reset and I opted for a new backup battery. While he didn't push any service, he noted the problems with the door cable and springs, I'm considering replacing these. I asked for an estimate for hooking up a separate door opener that was in place for the second garage door but never in operation. An estimate was given and they were able to complete the operation at the same visit. I am extremely pleased with the service, the prompt timing and kindness of Jared and his partner. I definitely recommend Precision.
Sandra Wolverton
A Response from: Dan

We are very pleased that you went with your neighbors recommendation as well! We definitely stand by educating our customers and not pushing services. We work for you and at the end of the day, we want you to be happy with the decisions you've made and the services we've provided. Jared is definitely an amazing guy and we are very happy to hear about your experience with us! We look forward to possibly doing more business with you in the future.

Jared Ange Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
Asst. Manager:
Review:

Excellent service, friendly installers. I would definitely recommend this company!
Michael Sadler
A Response from: Dan

It warms our hearts to hear reviews such as this!!!!! Thank you for your business!

Brandon Christensen Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technician:
Review:

CJ was wonderful. I am and was very happy with the great service I received from CJ! CJ replaced the coil and the rollers? Thank you so much.
Alexis Lawrence
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Your technician, Thomas Hoffman, showed up at exactly the scheduled time, quickly diagnosed the problem and fixed it to my satisfaction. Thomas is an asset to your company and I will request his services in the future.
Ray Blount
Thomas Hoffman Service Provided:
Garage Door Opener Repair
Technician:
Review:

Tech was very professional and skilled. Represents your company well. Will highly recommend your service
Brad Williams
Service Provided:
Garage Door Repair
Review:

Thomas was great
Tyler Brewer
Thomas Hoffman Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technician:
Review:

When it came time to replace my garage door opener, I called Precision. They were very courteous and didn't leave any mess at all. I've had them back a couple of times, once to upgrade my outside remote panel, etc., and the same is true. Precision is the only company I would call for anything pertaining to my garage door and my garage door opener.
Caroline Ballentine
A Response from: Dan

We are truly humbled by your kind words! Thank you for making us feel the way we strive to make you feel as a customer. Absolutely wonderful!

Brandon Christensen Service Provided:
Garage Door Repair
Technician:
Review:

Friendly, answered our questions, solved our problem! We will definitely use this company again for our garage needs. Thanks Brandon
Erica
A Response from: Dan

So happy you had such a great experience with us! We look forward to doing business with you in the future!

Brandon Christensen Service Provided:
Garage Door Repair
Technician:
Review:

This was the third repair in two years. After struggling with other companies, Thomas from Precision was a breath of fresh air. He made our experience a great one. He was on time, efficient, and professional. 5 stars!
Jeff Franks
Thomas Hoffman Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

We are very pleased with our new garage door. Shane arrived promptly and went right to work. He couldn't have been nicer. We will recommend Precision to anyone needIng a garage door.
Larry Wilkerson
A Response from: Dan

Thank you for your kind words!! It was truly our pleasure!

Shane Follis Service Provided:
Install Garage Doors
Product:
Garage Doors
Door Installer:
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