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Read what people are saying
about Precision Garage Door in:

Williamson County, TN

Precision Garage Door of Nashville
has received 271 reviews, averaging 4.85 Stars:
Review:

Very quick response time, great service.
Joe Kemble
A Response from: Dan

Thank you for your review!

Thomas Hoffman Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
Technician:
Review:

Bought my new door a few years ago and have needed service a few times since. Please keep in mind the service was unrelated to the quality of the door which is super. Always great service, reasonable charges, and good people. Highly recommend.
Dan Olphie
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

Quick service. Technician Thomas was knowledgeable and took the time to explain what needed to be done and why. Very satisfied customer!
Ryan Frazier
A Response from: Dan

Thank you for taking the time t leave a review. We appreciate your business.

Thomas Hoffman Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

Called and they were here and gone all told in 60 minutes! Awesome.
Randy Mitchell
A Response from: Dan

Glad you had such a great experience with us! Let us know if we can ever be of further assistance.

Service Provided:
Garage Door Repair
Review:

Troy, your service person was very professional and it appears that he did a very satisfactory repair.After a few weeks of use of the repaired door i should be able to report that a very good repair job was done
Charles Fentress
A Response from: Dan

Thank you for taking the time to write us a review of your services done. We look forward to hearing from you in a few weeks letting us know things are still going very well.

Service Provided:
Garage Door Repair
Review:

Mike Williams did an outstanding job in replacing my broken springs. He was professional and performed his work in a safe and methodical manner. I believe I have a better spring than the original which only lasted 4 years. Thanks for a great job.
Ken Mounts
A Response from: Dan

Thank you for the opportunity to provide you great service. Let us know if we can help you with anything else. We are always here to do what we can to make life a little easier.

Mike Williams Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

very thorough and professional
Allen Good
A Response from: Dan

Thank you for your review!

David Mordy Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

Your company provided quick, friendly, professional service. I had to have my opener replaced. The installation guys guys were GREAT. They explained everything and offered more services, that I wasn’t ready to do. I will be calling you when I do have those items done.
Michelle Thompson
A Response from: Dan

Let us know when you are ready and we will be there with a smile. We are happy you had a great experience with us. That's what we aim for. Thank you for your business.

Brandon Christensen Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technician:
Review:

Excellent job by Mike.
James Hester
A Response from: Dan

Thank you for your review!

Mike Williams Service Provided:
Garage Door Repair
Technician:
Review:

Friendly and professional service.
William Harrison
A Response from: Dan

Thank you for your business.

Service Provided:
Garage Door Repair
Product:
Springs
Review:

Professional service as usual. Garage door damaged by vehicle. Brandon assessed the damage and provided options to repair and replace. We decided to replace and he completely explained what warranty items were covered. Glad I became a regular customer.
Dave & deandrea Milner
A Response from: Dan

We are thrilled to have you as a regular customer. It is, as always, our pleasure.

Brandon Christensen Service Provided:
Install Garage Doors
Product:
Garage Doors
Technician:
Review:

Excellent service from Brandon. He explained all of the options from repair to replacement. Showed me the broken part and explained how it was causing the problem. Showed up on time, and even called 20 minutes prior to arrival time. Would recommend Precision.
Susan Gaddis
A Response from: Dan

Thank you for taking the time to post a review. Very pleased to hear Brandon was able to assist you with your garage door needs and that you are pleased.

Brandon Christensen Service Provided:
Garage Door Opener Repair
Technician:
Review:

These folks did exactly what they said they would. They showed up right on time, in uniform and discussed with me my garage door options. They then performed the work I requested in a workman like manner. Very satisfied.
Mike Hardwick
A Response from: Dan

Thank you for your review! It was truly our pleasure.

Brandon Christensen Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technician:
Review:

Brett Murdock was my technician and was very knowledgeable, professional, competent, and punctual. I would recommend him and Precision Door Service to anyone needing help with their garage doors.
Bryan Richter
A Response from: Dan

Happy to hear you had a wonderful experience with us. Thank you for choosing us to service your garage door. Let us know if we can be of any further assistance.

Service Provided:
Broken Garage Door Spring Repair
Review:

Mike did a great job! He called 30 minutes out and showed up a few minutes early (which I like), confirmed the needed repairs, gave me 3 options, and got it fixed in less time than expected. I appreciated his professional approach and detailed explaination of what was required to fix the problem.
Bob Johnson
A Response from: Dan

Thank you for your review! We love it when our customers are happy and have a great experience! Please let us know if we can be of any further assistance.

Mike Williams Service Provided:
Broken Garage Door Spring Repair
Technician:
Review:

Excellent service as always.
Kenneth Ives
A Response from: Dan

We truly appreciate you! Thank you for your continued business for the wonderful review.

Thomas Hoffman Service Provided:
Garage Door Repair
Product:
Garage Door Opener
Technician:
Review:

This place is a racket. They do good work, that's not the problem. But they quote you one thing on the phone so they can slyly get a tech out there and then they quote you something entirely different once he's there. Benjamin Franklin plumbing and Lee company do the exact same thing. It's just a shady way of doing business. I won't be calling these guys ever again.
Anonymous
A Response from: Dan

So very sorry for any misunderstandings. Unfortunately, we do not give firm quotes over the phone. Customer service representatives only have a range of pricing for parts. Due to the many aspects of garage door repairs, it is very difficult to give a price without assessing the situation first hand. If you decide to give us another chance, we will do our best to exceed your expectations. Once again, we are very sorry for any misunderstanding or miscommunication. We truly do our best to service our customer needs and to be fair.

Service Provided:
Garage Door Repair
Review:

Jared was excellent; courteous, friendly and efficient. The garage door looks great. Thank you for everything.
Keith Heidenreich
A Response from: Dan

Thank you for such a wonderful review! Jared is a valued employee and always gives his best. We are pleased to hear you had a wonderful experience.

Jared Ange Service Provided:
Install Garage Doors
Product:
Garage Doors
Asst. Manager:
Review:

Mike the repair tech did a great job. Thanks for the quick response and the old guy duscount!
Mike Glennan
A Response from: Dan

Awe! Your review tickled us. Mike is a great employee. We appreciate your feedback and are happy to know you had such a great experience with us. Please let us know if we can be of any further assistance.

Mike Williams Service Provided:
Garage Door Repair
Technician:
Review:

My credit card transaction was declined in Nashville because you run your transactions through Pittsburgh. You need to work on that inconvenience to the customer.
Mark Kirchenbauer
David Mordy Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

I would recommend Precision Garage Door Service to anyone! They were extremely efficient, had an appointment available the day I called, and were incredibly friendly. David was my technician, and he explained everything to me and provided me with quality work. I am incredibly happy with the repairs to my garage door opener system, and would encourage anyone in need of ANY type of garage door repair to call Precision!
Laura Durchsprung
A Response from: Dan

Thank you for such an amazing review!! We love knowing you are so happy!!

David Mordy Service Provided:
Broken Garage Door Spring Repair
Product:
Belt Drive Garage Door Opener
Technician:
Review:

Thomas was straightforward relocation very professional, pleasure
Tom and carole Naslund
A Response from: Dan

Thank you so much for your review!

Thomas Hoffman Service Provided:
Garage Door Repair
Product:
Opener
Technician:
Review:

I would never use your company. All we had was a simple job to fix our garage door that the cable was off the track. Your guy was very nice but wanted to replace all the parts for our garage door (which didn't need it) for $600. And that was the cheapest of the three estimates he gave us!!! So I called a different local company they came and fixed what was wrong in 30 minutes, No parts needed and the total bill was $96.25!!!!! Your company is a complete rip-off. I will never recommend you or your services.
John Beski
Service Provided:
Garage Door Repair
Review:

Troy did a terrific job installing my garage door opener. He was efficient and polite, and a hard worker under extremely difficult conditions.
Carol Sailors
A Response from: Dan

Thank you for your wonderful review on Troy! We truly appreciate feedback on our employees! Thank you for your business as well! Please let us know if we can be of any future service with your garage door needs. We are always happy to help in any way we can!

Service Provided:
Garage Door Opener Install
Product:
Springs
Review:

I called this morning, and tonight I have a new garage door opener. The technician was on time, immediately knew what the problem was and gave me the options without pressuring me to buy more than I needed. I've already recommended Precision to my friends.
A. Turner
A Response from: Dan

It always brings a smile to my face to know how happy we have made a customer. We truly appreciate you and your recommendation!

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

5 stars, Thomas Hoffman was my tech, great job, knows his product, he was on time, great value for the repair. Would recommend Precision to anyone, especially Thomas.
Don Watson
A Response from: Dan

Thank you for taking the time to give us feedback on your experience with us. It means a lot to us to know we've been able to please our customers well enough, to where they will recommend us to others. Thomas is an amazing Technician and he humbled by your kind words. Thank you for allowing us to serve your garage door needs!

Thomas Hoffman Service Provided:
Garage Door Repair
Technician:
Review:

Our tech, Thomas Hoffman, provided A+ customer service which is hard to find nowadays. He was very thorough with the sales cycle, which made it a seamless and stress free experience. Precision was the only company I called; however, will recommend going forward based on overall customer satisfaction.
Dominic Wekony
A Response from: Dan

We agree it is very hard to find A+ customer service these days. We strive hard to always make that our #1 priority. Very pleased you had such an amazing experience with us! Please let us know if we can be of assistance in the future. Thank you for your kind words!

Thomas Hoffman Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Technician:
Review:

Would recommend Precision anytime. Fast, fair, and thorough!
Tim & jennifer Lambe
A Response from: Dan

Thank you for the recommendation!! It warms our hearts to know our customers are so happy about the services we provided that they recommend us to others. Speaks volumes. Thank you!

David Mordy Service Provided:
Garage Door Repair
Technician:
Review:

Thomas Hoffman was our service tech and he was here when he said he would be - explained thoroughly the problems he saw when he inspected the door, gave us clear options with explanations. His work was quick and the door works great and is quiet.
Bill Drescher
Thomas Hoffman Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

Fast and efficient service. Even came out on Sunday! Garage door is good as new now.
Marshall Maddox
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
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