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Read what people are saying
about Precision Garage Door in:

Williamson County, TN

Precision Garage Door of Nashville
has received 253 reviews, averaging 4.85 Stars:
Review:

Mike the repair tech did a great job. Thanks for the quick response and the old guy duscount!
Mike Glennan
A Response from: Dan

Awe! Your review tickled us. Mike is a great employee. We appreciate your feedback and are happy to know you had such a great experience with us. Please let us know if we can be of any further assistance.

Mike Williams Service Provided:
Garage Door Repair
Technician:
Review:

My credit card transaction was declined in Nashville because you run your transactions through Pittsburgh. You need to work on that inconvenience to the customer.
Mark Kirchenbauer
David Mordy Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

I would recommend Precision Garage Door Service to anyone! They were extremely efficient, had an appointment available the day I called, and were incredibly friendly. David was my technician, and he explained everything to me and provided me with quality work. I am incredibly happy with the repairs to my garage door opener system, and would encourage anyone in need of ANY type of garage door repair to call Precision!
Laura Durchsprung
A Response from: Dan

Thank you for such an amazing review!! We love knowing you are so happy!!

David Mordy Service Provided:
Broken Garage Door Spring Repair
Product:
Belt Drive Garage Door Opener
Technician:
Review:

Thomas was straightforward relocation very professional, pleasure
Tom and carole Naslund
A Response from: Dan

Thank you so much for your review!

Thomas Hoffman Service Provided:
Garage Door Repair
Product:
Opener
Technician:
Review:

I would never use your company. All we had was a simple job to fix our garage door that the cable was off the track. Your guy was very nice but wanted to replace all the parts for our garage door (which didn't need it) for $600. And that was the cheapest of the three estimates he gave us!!! So I called a different local company they came and fixed what was wrong in 30 minutes, No parts needed and the total bill was $96.25!!!!! Your company is a complete rip-off. I will never recommend you or your services.
John Beski
Service Provided:
Garage Door Repair
Review:

Troy did a terrific job installing my garage door opener. He was efficient and polite, and a hard worker under extremely difficult conditions.
Carol Sailors
A Response from: Dan

Thank you for your wonderful review on Troy! We truly appreciate feedback on our employees! Thank you for your business as well! Please let us know if we can be of any future service with your garage door needs. We are always happy to help in any way we can!

Troy Weiss Service Provided:
Garage Door Opener Install
Product:
Springs
Technician:
Review:

I called this morning, and tonight I have a new garage door opener. The technician was on time, immediately knew what the problem was and gave me the options without pressuring me to buy more than I needed. I've already recommended Precision to my friends.
A. Turner
A Response from: Dan

It always brings a smile to my face to know how happy we have made a customer. We truly appreciate you and your recommendation!

Troy Weiss Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technician:
Review:

5 stars, Thomas Hoffman was my tech, great job, knows his product, he was on time, great value for the repair. Would recommend Precision to anyone, especially Thomas.
Don Watson
A Response from: Dan

Thank you for taking the time to give us feedback on your experience with us. It means a lot to us to know we've been able to please our customers well enough, to where they will recommend us to others. Thomas is an amazing Technician and he humbled by your kind words. Thank you for allowing us to serve your garage door needs!

Thomas Hoffman Service Provided:
Garage Door Repair
Technician:
Review:

Our tech, Thomas Hoffman, provided A+ customer service which is hard to find nowadays. He was very thorough with the sales cycle, which made it a seamless and stress free experience. Precision was the only company I called; however, will recommend going forward based on overall customer satisfaction.
Dominic Wekony
A Response from: Dan

We agree it is very hard to find A+ customer service these days. We strive hard to always make that our #1 priority. Very pleased you had such an amazing experience with us! Please let us know if we can be of assistance in the future. Thank you for your kind words!

Thomas Hoffman Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Technician:
Review:

Would recommend Precision anytime. Fast, fair, and thorough!
Tim & jennifer Lambe
A Response from: Dan

Thank you for the recommendation!! It warms our hearts to know our customers are so happy about the services we provided that they recommend us to others. Speaks volumes. Thank you!

David Mordy Service Provided:
Garage Door Repair
Technician:
Review:

Thomas Hoffman was our service tech and he was here when he said he would be - explained thoroughly the problems he saw when he inspected the door, gave us clear options with explanations. His work was quick and the door works great and is quiet.
Bill Drescher
Thomas Hoffman Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

Fast and efficient service. Even came out on Sunday! Garage door is good as new now.
Marshall Maddox
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

They are not the cheapest but they know what they are doing and very professional. You get what you pay.
Philip Mattingly
Brandon Christensen Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Brandon was on time and was very thorough. Her gave me options and explained the process. Once started, He was very quick and above all very polite!
Leslie Wise
Brandon Christensen Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

My service technician was the absolute best! He called me to say he could come earlier than the original appt. to help me get the garage door repaired. When he arrived, he saw the problem and immediately fixed it. He was very caring and helpful. Excellent service man!
Judy Isaac
A Response from: Dan

It's always exciting to us to hear how well our employees are treating our cherished customers and servicing their garage door needs!

Service Provided:
Garage Door Opener Repair
Review:

Very happy with my decision to use Precision to replace my garage door openers. After some initial issues with the install, Todd and Sean made it right and I could't be more satisfied.
Ben
A Response from: Dan

We are so pleased to hear that we were able to satisfy your garage door needs! We truly appreciate your business!

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

Brandon was great.
Yutee
A Response from: Dan

Thank you! We value him as an employee. He truly represents our company well. Thank you for your business!

Brandon Christensen Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
Technician:
Review:

I love Precision doors! I have had to have them come out several times because we have messed the garage doors up. U not pulling up enough in the garage. I have been very lucky to get Brandon each time. There isn't a nicer young man. He is kind, honest and just a good guy. You feel very safe and taken care!
Cammy Arney
A Response from: Dan

This must be one of the nicest reviews I've received! Brandon is definitely a treasure to us. All of our Technicians make you feel safe and taken care of. We are a blessed company. Thank you for your continued business!

Brandon Christensen Service Provided:
Garage Door Opener Repair
Technician:
Review:

Technician was professional and did good job. I feel the price was a little excessive based on work performed on my garage door in another state recently. $645 for replacing springs , rollers and hub seems high.
John Baker
Thomas Hoffman Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

I really appreciate Thomas' professionalism and excellent service - he took the time to educate me about all of the aspects of my garage door and components and explained all of my options well. Thank you again!
Linda Krohn
A Response from: Dan

Thank you for your wonderful feedback! We pride ourselves on educating our customers, so that you have all the knowledge you need in order to make the best decision for yourself. Please let us know if you ever need us again. Happy to serve.

Thomas Hoffman Service Provided:
Garage Door Opener Repair
Technician:
Review:

Austin just fixed our garage door. I am so impressed. He was such a nice guy. Austin was very honest and so polite. He fixed our garage door in less than an hour and it works like a jewel. It was the exact price that he had told me it would be. Precision is definitely a company that I would recommend and I would definitely call them again if there ever is a need!!
Kristy Eaves
A Response from: Dan

Thank you for such amazing feedback! Your opinion of us is greatly appreciated! We look forward to servicing any future needs you may have.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

We've had Precision work with us twice now to repair issues with our garage door. They schedule us for a service call quickly, determine the problem and do fast/great work for a very reasonable price. We will continue to call Precision for any future issues we have.
D. Hill
A Response from: Dan

There's nothing we love more than a satisfied customer! I love to see a customer return to us for our services because they are so impressed with us. We truly appreciate you as a customer!

Jared Ange Service Provided:
Garage Door Repair
Product:
Garage Doors
Asst. Manager:
Review:

Fast service and a wonderful and personable technician. I'd highly recommend.
Bill O'fallon
A Response from: Dan

Thank you for your kind words. We appreciate your business and are always happy to serve.

Shane Follis Service Provided:
Garage Door Repair
Product:
Remotes / Keypad
DOOR INSTALLER:
Review:

Todd was polite and helped me understand the problem and possible solutions.
Kate McAleer
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

I give them 5 stars for sure. We have used Precision in the past and always found them to be prompt, courteous and reasonably priced. Today our garage door only needed a minor adjustment and the service man fixed it at no charge! They have our business locked up now for sure.
Cathy & jim Keiffer
A Response from: Dan

We truly appreciate your feedback an are very happy to hear you are so pleased with our service. We pride ourselves in good customer service. Thank you again!

Service Provided:
Garage Door Repair
Review:

Shane was very professional and personable. I enjoyed talking with him about his family and church work while he worked on our door. It was a quick fix issue and Shane explained each step of the process.
Will Logue
A Response from: Dan

Shane also spoke highly of you as well. Thank you for such a wonderful review!

Shane Follis Service Provided:
Garage Door Repair
DOOR INSTALLER:
Review:

This is my second experience with Premier. Both in 2012 and now, I have been very pleased with the timeliness, efficiency, and skill set of the service techs. With today's work request, Brandon and his assistant were on time, provided clear informations and instructions, installed a new opener, and straightened out some amateur electrical installation that the previous homeowner did on the opener that was installed in 2002. And they cleaned up thoroughly! Thank you Premier!
Jeanne Sherrill
A Response from: Dan

Thank you for being such a loyal and longstanding customer!! It is truly our pleasure doing business with you. Thank you for the amazing feedback!

Brandon Christensen Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
Technician:
Review:

Brandon arrived on time, solved the problem & saved me money with coupons. Brandon is a very nice young man & an asset to your company.
Mike Satterfield
A Response from: Dan

Thank you greatly for you business!!!

Brandon Christensen Service Provided:
Garage Door Repair
Technician:
Review:

1. You answered my telephone call. 2. You made an appointment for today. 3. The technician you said would be here came and was on time. 4. He told me what needed to be done and how much. 5. He did it.
Dick Dougall
Service Provided:
Garage Door Repair
Review:

CJ Very knowledgeable and customer oriented.
Stuart Holland
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
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