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Read what people are saying
about Precision Garage Door in:

Wilson County, TN

Precision Garage Door of Nashville
has received 110 reviews, averaging 4.83 Stars:
Review:

Quick repair at a reasonable price! Shane was fantastic!!!
Jason & sara Pulcastro
Shane Follis Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Door Installer:
Review:

Very fast and courteous service. Would highly recommend.
William Warburton
Service Provided:
Garage Door Repair
Review:

I'm only 10 hours into my new Precision garage door opener and I love it! My old screw-type, builder-grade opener gave me trouble for years so I called Precision and I am very happy with the belt-operated opener, it's functions and quietness! Precision Tech Shane Follis is not only a knowledgeable and efficient Tech, he is a very cool guy!
Bill Ivie
Shane Follis Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Door Installer:
Review:

Brandon did a great job of explaining what need to be done and got right to it. We were very happy with the work and the price was very reasonable. He was gracious and wanted me to inspect his work after it was finished. I would recommend your company to anyone.
Larry Mason
Brandon Christensen Service Provided:
Garage Door Repair
Product:
Rollers
Technician:
Review:

super great service. great price. extremely professional !!!!!!
Lynn Mcculloch
Brandon Christensen Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
Technician:
Review:

Very prompt and great to deal with. Recommend highly
Jerry Biggerstaff
Service Provided:
Garage Door Opener Repair
Review:

Rick was my technician. He called before he came and arrived on time. Rick quickly determined that my problem was not as bad as I thought, talked about timing on when I should replace my springs, and lubricated the door for me. I will recommend your company to all my neighbors and definitely call you when I need future work. Great job Rick!!
Carol Richardson
Service Provided:
Garage Door Repair
Review:

I utilized Precision to service a poorly installed garage door and they were able to send someone out same day. The service call turned into a complete upgrade of my systems due to their superior product and cost. Now our garage doors make hardly NO noise! Brandon our tech was fantastic. If you are in Nashville area, request Brandon. Thanks Precision for the 5 star service and product.
John Howard
A Response from: Dan

Thank you for the business & fantastic review!!!!! We strive everyday to offer the best support & service we can offer!!!!

Brandon Christensen Service Provided:
Garage Door Repair
Product:
Belt Drive Garage Door Opener
Technician:
Review:

The service provided was repair of a broken garage door spring. Brandon arrived exactly on time and was very friendly and professional. He quickly assessed the situation and made recommendations based on both my immediate need to replace a broken spring and my desire to make the door quieter. By the time Brandon left, I had new springs that were superior to the original and a quieter door. Brandon also gave me tips for lubricating key points on the door to minimize noise in the future. Great job, Brandon. I would definitely use Precision Door again based on my experience with Brandon. My overall rating is 5 stars.
Bryan Kinsey
Brandon Christensen Service Provided:
Broken Garage Door Spring Repair
Technician:
Review:

I've been using Precision for all my garage door needs for several years. They are very knowledgeable, courteous and do excellent work.
Gerry Chessor
Jared Ange Service Provided:
Garage Door Repair
Asst. Manager:
Review:

Service guy was great and very professional. My husband was impressed with the options we were given and the explanation to do a good better best purchase. Overall we were happy and will call again, hopefully won't be needed anytime soon :)
Katie and jeff Byrnes
Service Provided:
Garage Door Repair
Product:
Cables
Review:

Ricky did a great job of reviewing my situation and giving me several options to choose from. He is a hard working and fixed my garage door in no time. I would recommend Precision and Ricky to anyone needing garage door service.
John Shields
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Highest Customer Service Rating!...Our Technician, Jared Ange was outstanding!...Professional, Friendly, and Knowledgeable...Jared gave us several options for the repair and was extremely helpful...Job was completed quickly and our Garage Door now operates BETTER than it ever has!...Thank You Very Much!!!
Dan Pike
Jared Ange Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Asst. Manager:
Review:

I was referred to you by my son-in-law Jeffrey Jones who lives in Goodlettsville. I will give you 5 stars. The worker was on time, very pleasant and more important he knew what my garage door needed to be repaired. I would recommend your company to anyone. Thanks again. Miguel Villar
Miguel Villar
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

One star, or less. When I called your company the operator kind of gave me a price for fixing a broken spring on my garage door. The technicians came to my home and quote me a price of two and a half more than the operator. That is crazy and a waste of your Tec time and mine. I got the door repaired for half as much from a big company like yours. The technicians fixed my door in 30 minutes and I saved over 200 dollars. I showed him the bill your Tec left with me.
Richard Boon
A Response from: Dan

Unfortunately our customer service representatives cannot quote a total repair price over the phone. They have been given a price range to quote for various parts. A firm quote cannot be given until the door & opener have been properly inspected. The quote that was given was to do what we recommend for optimal performance & warranty. I'm sorry we couldn't agree to do business. We've found that the cheapest route is not always the best.

Lawrence Palmer Service Provided:
Garage Door Repair
Sales Consultant:
Review:

Excellent quality of installed equipment. Knowledgable and courteous installer.
Ronald Stevens
Jared Ange Service Provided:
Install Garage Doors
Product:
Belt Drive Garage Door Opener
Asst. Manager:
Review:

5 star will tell my friends !!!
James Orman
Service Provided:
Install Garage Doors
Review:

I called Precision due to their BBB accreditation. I am pleased with the results. Our installer was courteous and was quite willing answer any question we may have asked of him. He pointed out some things that needed attention. We requested he take care of those items while he was here. I would recommend Precision Garage Door.
Guy Lavake
Service Provided:
Garage Door Opener Install
Product:
Opener
Review:

Saturday I had Precision Doors come out and service my garage door. Lawrence was the technician and he did a fine job and in a timely manner. He also went over what was wrong and what could be done to remedy the concerns. I appreciated his explanation of things that I could have done to prevent any future problems.
Bruce Quartermaine
Lawrence Palmer Service Provided:
Garage Door Repair
Product:
Rollers
Sales Consultant:
Review:

I called to schedule an appointment and was told the service fee would be $65.00 unless parts were needed. The only thing that was wrong was that the cable had come off the pulley when one side of the door came down on the top and of my garbage can. The technician quoted me around 450.00. He wanted to replace my spring and add an additional along with some brackets. He called his manager and got the cost down to 330.00. He told me if I didn't have him repair it I was still going to have to pay $65.00 just for coming out. I didn't have any choice but to have him fix it. There was nothing wrong with the spring other than a little surface rust. I don't appreciate the unethical way you do business and I wouldn't use you again to save my life. Fool me once......
ed gonyea
A Response from: Dan

So very sorry you feel this way sir. Unfortunately when dealing with mechanical issues such as these with garage doors, we have policies & procedures in which we follow. We have to take liability & warranty in account. So we do have minimum recommendations to provide the best warrantied repair possible.

Brandon Christensen Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

very well pleased with the service and the work preformed the technician was kind and very knowledgeable about the work that was to be done. if you all continue this type of service and keep fair prices for work to be done i will continue to use you when needed and i will be will to refer you to family and friends 1-5 i rate you a 4.985 there is always room to improve service
Emanuel Clemmons
Service Provided:
Garage Door Repair
Review:

Excellent Service, timely and fixed the door better than before it broke. Made recommendation for weight of door to improve longevity but made it be our decision. Highly recommend and will use for all future repairs or replacements.
Jeff McConachie
Jared Ange Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Asst. Manager:
Review:

We had a garage door spring to break on a Friday afternoon. I called another company that I had used before and they said it would be Wednesday of next week for service. I then did the Web Search and found Precision Door and called them. They had a service person onsite that day before 6pm, replaced the broken spring and adjusted the door to close properly. I am very satisfied with the excellent response and service that Precision Door provided. I will use them again!!!
Rick Arrington
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Great service and thay did not try to over charge me, I will use them again in the future. LH , Mount Juliet
Lee Hirsch
Service Provided:
Garage Door Repair
Review:

Circumstances happened that forced me to deal with your technicians twice in less than one month on two different occasions for two separate and unrelated problems. Thank God we have such reliable and trustworthy service and knowledgeable staff that stand behind the service. This most recent time we called upon you was for an emergency situation late in the day. The emergency phone number to call that the previous technician had stuck to the garage door was a God sent help. The response was prompt and the designated technician, despite the late hour, showed up at our door in less than an hour. Courteous, calm and assuring, he was the perfect addition to the worrisome and distressing situation we were encountering. He showed knowledge and compassion and within less than one hour he was able to straighten out what seemed to me an impossible task to achieve due to the late hour and the condition of the garage door. To me, he was even better than an expensive plastic surgeon, as he went about his job with skill and knowledge and speed to remedy a situation, I thought might not be resolved before the next morning. I thank you and thank him especially for his kind and assuring demeanor that could only be shown by quality real professional. Thank you again as I could not be any happier with your service. It is a service of at least five stars if not more.
Adib Roumie
Service Provided:
Broken Garage Door Spring Repair
Review:

5 Stars ! Our technician was on time and very professional. He did not recommend any unnecessary purchases and he was efficient with his time. I would absolutely recommend Precision Door Service and our technician to friends and family.
Karen Hensley
Service Provided:
Garage Door Repair
Review:

Same day, Great service!
Roy Palmer
Brandon Christensen Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

nice technician..garage door still a little noiser than I would like but was told it should have two springs so perhaps that is why it is still somewhat noisy....
Julie Wagner
Service Provided:
Garage Door Repair
Review:

Was here when they said they would be, tech was very friendly and professional, work was excellent. I am very satisfied and will recommend Precision Door Service to all my friends.
Tim Shaffer
Service Provided:
Garage Door Repair
Product:
Springs
Review:

Very disappointed. The technician that came to look at door suggested approx 700.00 of work to the door unit to correct the problem, that only consisted of two new springs, cables and rollers. What was suggested had nothing to do with the problem the door was having. The tech diganosed the problem without checking anything, and was wrong in his diagnoses. I refused the work and paid for a tune up which consisted of him checking the tightness of the door bolts and applying grease to the screw drive. Made no difference to the problem. I inspected the door and found the problem which was a 9.80 part at Home Depot. Put that part on and door works beautifully. I feel the tech was just wanting to up sell me and make as much money as possible without regard to customer service. Would not suggest or recommend this company to anyone and will not have them ever do any work for me.
Andy Grubbs
A Response from: Dan

Very sorry for your experience! We take great pride in training & providing the best parts & service money can buy!

Brandon Christensen Service Provided:
Garage Door Repair
Technician:
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