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Casey Reynolds
Tech ID#: 24
Reviews: 11
Average: 5.00 stars

Casey Reynolds

Technician
Casey Reynolds has received 11 reviews, averaging:

Casey Reynolds's Bio:

Casey is originally from South Bend, IN, the home of University of Notre Dame (GO IRISH). He now lives in Murfreesboro, TN. He is a loving father of 4 children and a devoted husband. He loves to spend as much time as he can with his family. Casey has a large interest in history and loves to go metal detecting in search of old coins or relics. Casey also has a deep passion for customer service and is committed to making every experience special, gratifying, and memorable.
Review:

Called another company a couple of days ago, and no return call. Called Precision this morning, and now everything is fixed in less than 4 hours from the time of call. Casey was great! Let me know the cost of everything up front, and no other charges. Definitely would use Precision again, and highly recommend them.
James Buckingham
A Response from: Dan

I'm sorry you went through that frustration with the other company, but I'm very happy to know we were able to remedy the situation in an excellent fashion.

Service Provided:
Garage Door Repair
Product:
Garage Door Opener
Review:

Casey was professional in restoring our garage door to working order.
Wes Wagonseller
A Response from: Dan

We are so happy to hear things went well! Let us know if you need us in the future. We are here to help.

Service Provided:
Garage Door Repair
Product:
Springs
Review:

Called and they were here and gone all told in 60 minutes! Awesome.
Randy Mitchell
A Response from: Dan

Glad you had such a great experience with us! Let us know if we can ever be of further assistance.

Service Provided:
Garage Door Repair
Review:

5 star. Garage door opener not working properly. Appointment was made for next day. Precision sent out Casey Reynolds. Very nice guy and was quite thorough.
Tom Graf
A Response from: Dan

Thank you for you review and for your business! Let us know if we can ever be of further assistance.

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

Really good service. Casey Reynolds was friendly and knew right away what was needed to fix our problem. We called Precision around 8pm and our garage door was fixed same night. Definitely will use Precision again if we ever need to!!!
Diego Ariasocampo
A Response from: Dan

That's what we are here for! It's always important to ensure your garage door is working. We are happy to have been able to assist you! It is our pleasure.

Service Provided:
Garage Door Repair
Review:

Able to book service call for next day to get new remote opener. Received email to confirm appointment with pictures of Precision employees so I wouldn’t have to open my door to a stranger!!! Casey was friendly and professional. Turned out my old 25 year system just needed a reboot to make the remote operable. Great service call!
Jennie Bowman
A Response from: Dan

Thank you for your positive review! We greatly appreciate your business!

Service Provided:
Garage Door Opener Repair
Product:
Opener
Review:

Excellent Service!! Very friendly technician!
Ben Roberts
A Response from: Dan

We appreciate great customers such as yourself. Thank you for your business and for the wonderful review!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

My tech,Casey, was superb. The problem was with the remote and the garage door has a mind of its own. Casey figured out it was the logic board and not the remote. He was terrific and never tried to push any other products. Top notch work ethic, something of the past now a days.
Nancy Haag
A Response from: Dan

It's sad that a great work ethic and doing everything you can to please the customer seems to be a dying thing these days. Perhaps we can bring it back by leading by example. We truly do strive for customer satisfaction and will always do so. Thank you for your review and for your business!

Service Provided:
Garage Door Repair
Product:
Opener
Review:

Your technician Casey Reynolds came out and he did a wonderful job. I had a broken spring and he fixed everything up. Came out the same day we called which was great. I would highly recommend you all. Wonderful job and a great technician.
Catherine Myers-Volz
A Response from: Dan

Thank you for your review! We are so happy you had such a great experience with us. Thank you for your business.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

The service was great, prompt, and quick.
Kenyatta Lovett
A Response from: Dan

Just what we like to hear! Glad you had a great experience with us. We aim to please!

Service Provided:
Garage Door Repair
Review:

Excellent customer service. The technician identified the problem and fixed it in less than 30 min. He was very thorough and professional.
Norma Tillman
A Response from: Dan

Very happy to hear!

Service Provided:
Garage Door Repair