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Troy Weiss
Tech ID#: 20
Reviews: 9
Average: 4.11 stars

Troy Weiss

Technician
Troy Weiss has received 9 reviews, averaging:

Troy Weiss's Bio:

I am a proud father of a one year old little boy. I am originally from Florida. I enjoy spending time with my family and bowling on my free time. I am a hard worker. I went to Trevecca Nazarene University. I look forward to helping you with all your garage door needs.
Review:

Thank you for friendly and professional service!
Katie Drayton
A Response from: Dan

Thank YOU for your business! We are always happy to serve.

Troy Weiss Service Provided:
Garage Door Opener Repair
Technician:
Review:

I had a problem with my garage, which is built onto the house, when the door would not close leaving my home wide open. This occurred on a Sunday. It's hard to find someone on Sunday. However, my phone call to Precision Door Service was answered right away. Although it took a while, the employee/tech who came out, Troy, was very impressive in the manner in which he handled his business. He was very courteous, polite, efficient, knowledgeable, and I didn't feel as if I was being short-changed. I feel that I received an honest assessment and a fair deal. I'm very impressed with the way this company does business and the positive impression left by one of there employees. I highly recommend this business, and I will be calling on them again. Hopefully, not anytime soon!
Keith Claybrooks
A Response from: Dan

We truly appreciate your feedback and are thrilled to hear about your experience with us!! We are always here to fulfill your garage door needs, should you need us.

Troy Weiss Service Provided:
Broken Garage Door Spring Repair
Technician:
Review:

I was dissatified with the service of your technician that came out to repair a pulley, screw and a nut. I was told he could replace all the hardware for $519.00 with a 5 yr warranty or $619.00 for a lifetime warranty. I call that taking advantage of a woman and a senior. My neighbor came over and replaced the screw and the nut and the garage door works fine. I've used you in the past to fix a spring, but no longer. The tech was suppose to get back with me on Monday and never heard back. Not good service.
Janice Fox
Troy Weiss Service Provided:
Garage Door Repair
Technician:
Review:

This place is a racket. They do good work, that's not the problem. But they quote you one thing on the phone so they can slyly get a tech out there and then they quote you something entirely different once he's there. Benjamin Franklin plumbing and Lee company do the exact same thing. It's just a shady way of doing business. I won't be calling these guys ever again.
Anonymous
A Response from: Dan

So very sorry for any misunderstandings. Unfortunately, we do not give firm quotes over the phone. Customer service representatives only have a range of pricing for parts. Due to the many aspects of garage door repairs, it is very difficult to give a price without assessing the situation first hand. If you decide to give us another chance, we will do our best to exceed your expectations. Once again, we are very sorry for any misunderstanding or miscommunication. We truly do our best to service our customer needs and to be fair.

Troy Weiss Service Provided:
Garage Door Repair
Technician:
Review:

Troy arrived 10 minutes early for appointment. After a complete inspection and maintenance of the garage door, Troy explained possible issues to look for as my garage door ages and maintenance I can do to keep it operating well. Because of his professionalism, I decided purchase from Precision and have installed a replacement garage door opener. Troy installed it in under two hours and made sure my car's system was synced to it. He also tested the system, including the outside door remote, to ensure it was all up to standard. I am 100% satisfied with Precision and will continue to use them in the future.
Sidney Ware
A Response from: Dan

We are so happy to hear about your wonderful experience through us!! Please let us know if we can be of any future assistance in your garage door needs. Thank you for leaving such a tremendous review!

Troy Weiss Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technician:
Review:

Troy did a terrific job installing my garage door opener. He was efficient and polite, and a hard worker under extremely difficult conditions.
Carol Sailors
A Response from: Dan

Thank you for your wonderful review on Troy! We truly appreciate feedback on our employees! Thank you for your business as well! Please let us know if we can be of any future service with your garage door needs. We are always happy to help in any way we can!

Troy Weiss Service Provided:
Garage Door Opener Install
Product:
Springs
Technician:
Review:

Arrived early. Excellent communication. Clear options. Fast and efficient service. Couldn't ask for better!
Lisa Bergen-wilson
A Response from: Dan

That's what we love to hear! Thank you for your review and business!! We are always here to help you with your garage door needs if you need us.

Troy Weiss Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

They were highly recommended. Close to our home. They explained in detail about the service.
Mike Brooks
A Response from: Dan

Thank you for your recommendation and review!

Troy Weiss Service Provided:
Garage Door Opener Repair
Technician:
Review:

I called this morning, and tonight I have a new garage door opener. The technician was on time, immediately knew what the problem was and gave me the options without pressuring me to buy more than I needed. I've already recommended Precision to my friends.
A. Turner
A Response from: Dan

It always brings a smile to my face to know how happy we have made a customer. We truly appreciate you and your recommendation!

Troy Weiss Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technician: