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Read what people are saying
about Precision Garage Door

Precision Garage Door of Nashville
has received 1124 reviews, averaging 5.00 Stars:
Review:

Our first time to use Precision Garage Doors...100% happy. Technician, Lawrence, called to let us know he could arrive EARLY! Very efficient and knowledgeable.
Alan Coile
A Response from: Dan

Thank you for choosing us! We aim to always provide excellent customer service and we are thankful you were so happy with us. Please let us know if we can be of any further assistance in the future. We are always here to help in any way possible.

Lawrence Palmer Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Sales Consultant:
Review:

Brandon is personable, efficient, gracious, and a fast and hard worker. I enjoyed having him bring our garage door up to the standard of those that you rebuilt here at 328 Compass Pointe about 4 years ago. Thank you.
David Lalka
A Response from: Dan

Outstanding!!! Reviews such as yours is what motivates us to always strive to exceed expectations and provide astounding workmanship. Thank you for the opportunity!

Brandon Christensen Service Provided:
Garage Door Repair
Product:
Belt Drive Garage Door Opener
Technician:
Review:

Fantastic! A remarkably outstanding experience. Overhead belt drive unit failed suddneny mid-Saturday evening, we called them and talked to a really responsive and courteous phone operator. This is truly excellent 24-hour service. We were given a Sunday 12-2 pm slot, and the tech, Thomas, appeared even early! Unbelievable these days. He went to work on warranty repair and replaced the head unit, helped me reprogram the remotes, and we were all done in less than 24 hours from the previous day's failure. I have nothing but excellent all around. This company stands out among all the home service companies. My highest, highest recommendation. Buying the unit with the lifetime warranty was a smart move, and there was not a single quibble about anything. Love Precision Door!
Jane Wright
A Response from: Dan

Truly thank you for your review!!!! We are thrilled to know you had such an amazing experience with us and that we exceeded expectations! I am very proud of our company and the services we provide through our customer service and technicians. Thank you for being such a treasured customer.

Thomas Hoffman Service Provided:
Garage Door Opener Repair
Technician:
Review:

I would recommend Precision without exception. On time, quick service& installation is very professional .
Martin Dowtin
A Response from: Dan

We appreciate your recommendation! Thank you for your wonderful review! I am very pleased to hear we were able to serve your needs and make things easier.

David Mordy Service Provided:
Install Garage Doors
Technician:
Review:

Great service! The guy who came out was super helpful!
Tara Castiglione
A Response from: Dan

Thank you! Please let us know if we can be of any help in the future. We are always happy to do what we can to make life easier.

CJ Denney Service Provided:
Garage Door Opener Repair
Technician:
Review:

5 stars, Thomas Hoffman was my tech, great job, knows his product, he was on time, great value for the repair. Would recommend Precision to anyone, especially Thomas.
Don Watson
A Response from: Dan

Thank you for taking the time to give us feedback on your experience with us. It means a lot to us to know we've been able to please our customers well enough, to where they will recommend us to others. Thomas is an amazing Technician and he humbled by your kind words. Thank you for allowing us to serve your garage door needs!

Thomas Hoffman Service Provided:
Garage Door Repair
Technician:
Review:

Couldn't have been more pleased with Brandon and the job he did. He did a great job, even when I threw the curve ball at him for a new opener. I will definitely use Precision Door again and will always ask for Brandon.
Lara Vlk
A Response from: Dan

Always great to know our employees are working hard to truly take care of our customers needs! Thank you for your review!! We look forward to doing business with you again, should you ever need us. Always happy to help.

Brandon Christensen Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technician:
Review:

Our tech, Thomas Hoffman, provided A+ customer service which is hard to find nowadays. He was very thorough with the sales cycle, which made it a seamless and stress free experience. Precision was the only company I called; however, will recommend going forward based on overall customer satisfaction.
Dominic Wekony
A Response from: Dan

We agree it is very hard to find A+ customer service these days. We strive hard to always make that our #1 priority. Very pleased you had such an amazing experience with us! Please let us know if we can be of assistance in the future. Thank you for your kind words!

Thomas Hoffman Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Technician:
Review:

From start to finish a great experience. Had them come and assess a broken door and motor. The technician was honest about my options as to what fixing it would look like vs buying an entire new system. I decided to buy a new system and the installer who came out was also very nice and professional, and my new system is great.
Laurel Plemmons
A Response from: Dan

I love hearing how wonderful your experience was with us!! Thank you for your kind words and please let us know if we can ever be of further assistance.

Shane Follis Service Provided:
Install Garage Doors
Product:
Garage Doors
DOOR INSTALLER:
Review:

Would recommend Precision anytime. Fast, fair, and thorough!
Tim & jennifer Lambe
A Response from: Dan

Thank you for the recommendation!! It warms our hearts to know our customers are so happy about the services we provided that they recommend us to others. Speaks volumes. Thank you!

David Mordy Service Provided:
Garage Door Repair
Technician:
Review:

Thomas done a great job! My appointment was at 10:00A.M. He called and asked if I would like to move appointment up an hour which worked out better for us. When he showed up he explained what was going on with our door and explained 3 different price and warranty options. Thomas was very couteous and worked very hard. He our door fixed in about an hour and a half.
Charles Dixon
A Response from: Dan

Very happy to hear you had such a great experience with us! Please let us know if you ever need us in the future. We strive to always provide excellent service as Thomas provided to you.

Thomas Hoffman Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

WOW, Amazing service!! I called and got someone out to consult within hours. The options were explained in detail and the garage door was fixed within 2 hours from that consult. The technician was courteous, patient and explained every step. I will never use another door service provider.
Nancy Dawson
A Response from: Dan

We are ecstatic to hear that about your experience with us!! We will always be there to serve your garage door needs. Just give us a call and we will be there with a smile on our face. Thank you for being an outstanding customer!

Thomas Hoffman Service Provided:
Broken Garage Door Spring Repair
Product:
Rollers
Technician:
Review:

Very good experience from all the way. I wish all the companies I work with were run this well. Can not go wrong with Precision.
Clarke Holmes
A Response from: Dan

What an amazing compliment! Thank you! We definitely do our best to go out of our way to make it a professional and enjoyable experience! let us know if we can be of any future assistance. We are always here to serve!

Sean Broom Service Provided:
Garage Door Repair
Manager:
Review:

The service that I received was outstanding and the service rep was awesome.
Shronder Gentry
A Response from: Dan

We are thrilled that you had such a tremendous experience with us! Thank you for your review!

Thomas Hoffman Service Provided:
Garage Door Opener Repair
Technician:
Review:

We give Precision Door a 5 star rating. We are a repeat customer since Precision Door has serviced our garage door for many years with excellent results. The technicians are so knowledgeable and professional.
Edna & joseph Presley
A Response from: Dan

Thank you for your commitment to us and our services! You are very important to us and we will strive to always provide you with the quality of service you've experienced with us over the years.

Lawrence Palmer Service Provided:
Install Garage Doors
Product:
Garage Doors
Sales Consultant:
Review:

I am totally happy with the repair of my garage door. The springs were replaced and the door is so quiet compared to what it sounded like before the repair. Everything is smooth and I can trust it was done right.
David Clifton
A Response from: Dan

We are very happy that you are happy!!! Please let us know if we can ever be of any further assistance. We are always here to help.

Thomas Hoffman Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

A neighbor said her son used Precision in the past. I checked on Nextdoor at Forest Hills but didn't see Precision. I'm so happy I went with my neighbor's recommendation. My garage door opener stopped functioning the and backup battery was beeping! My time was scheduled for 9-12 but the they were able to come earlier which was perfect. Jared and his assistant (didn't get his name) were very personable and informative. The door opener simply needed to be reset and I opted for a new backup battery. While he didn't push any service, he noted the problems with the door cable and springs, I'm considering replacing these. I asked for an estimate for hooking up a separate door opener that was in place for the second garage door but never in operation. An estimate was given and they were able to complete the operation at the same visit. I am extremely pleased with the service, the prompt timing and kindness of Jared and his partner. I definitely recommend Precision.
Sandra Wolverton
A Response from: Dan

We are very pleased that you went with your neighbors recommendation as well! We definitely stand by educating our customers and not pushing services. We work for you and at the end of the day, we want you to be happy with the decisions you've made and the services we've provided. Jared is definitely an amazing guy and we are very happy to hear about your experience with us! We look forward to possibly doing more business with you in the future.

Jared Ange Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
Asst. Manager:
Review:

Excellent service, friendly installers. I would definitely recommend this company!
Michael Sadler
A Response from: Dan

It warms our hearts to hear reviews such as this!!!!! Thank you for your business!

Brandon Christensen Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technician:
Review:

CJ knows his business inside and out. He did not try to repair panels on a 14 year old garage door at my daughter's home. He said that it would be much cheaper in the long run if whole door was replaced, and I agreed with him. Door will be ordered and then installed. Will give a review when the new door is installed. Excellent company to do business with. This is the third time using Precision for 3 different problems. Tim Hoffman
Tim Hoffman
A Response from: Dan

We are so happy to hear about your continued excellent service with us!! Please let us know how the install goes. Truly appreciate your kind words!!

CJ Denney Service Provided:
Garage Door Repair
Product:
Garage Doors
Technician:
Review:

Branoon knows our doors well. We always call you when needed. THANKS FOR YOUR SERVICES
Timothy Byron
Brandon Christensen Service Provided:
Garage Door Repair
Technician:
Review:

CJ was wonderful. I am and was very happy with the great service I received from CJ! CJ replaced the coil and the rollers? Thank you so much.
Alexis Lawrence
CJ Denney Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Your technician, Thomas Hoffman, showed up at exactly the scheduled time, quickly diagnosed the problem and fixed it to my satisfaction. Thomas is an asset to your company and I will request his services in the future.
Ray Blount
Thomas Hoffman Service Provided:
Garage Door Opener Repair
Technician:
Review:

I didn't know who to call when my garage door spring broke ! So I Googled it ! Precision had over 100 reviews with a near perfect ??rating for my county !!! These people need to be teaching everyone else how it's supposed to be done ! The app confirmation came to my email, same day , with the guys picture and he calls and shows up in a company marked Truck and uniform !!! My wife was at home with 2 grand children and let him in and has not stopped talking about how great it was having a professional in and out in under 2 hours !! I mean it, these folks need to be training other companies !! I highly recommend them ????
Michael Raines
A Response from: Dan

We are blown away by your amazing review! Wow! Thank you for your kind words Mr. Raines! We certainly aim to beat the industry standard. Let us know if we can ever be of any further assistance in your garage door needs.

CJ Denney Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

Each contact with Precision from the initial call to the service performed by Thomas was very professional. Thomas arrived early, gave me different options for my garage door repair and completed the repair on the same day in the timeframe quoted. He was very thorough and professional throughout the repair!
Shelly M.
A Response from: Dan

What a wonderful review!! It means a great deal to know from start to finish that we were able to assist you with professionalism, courtesy and service! Thank you and please let us know if ever we can assist you with any future garage door needs. We are always happy to serve.

Thomas Hoffman Service Provided:
Garage Door Repair
Product:
Garage Door Opener
Technician:
Review:

Prompt arrival of technician Thomas and very efficient service.
Judy Whitehill
A Response from: Dan

We are thrilled to know our employees are punctual, efficient and appreciated. Thank you! Should you ever need us for any other garage door needs, please let us know. We are always happy to help!

Thomas Hoffman Service Provided:
Garage Door Repair
Technician:
Review:

We had the track and rubber seal replaced. Jared did a great job. Very personable and professional. Eighteen months ago we had a new sensor installed and replaced our remotes...we wouldn't call anyone else except Precision for service. Thank you Jared and thank you Precision!
John & Leslie Fulton
A Response from: Dan

We truly appreciate your kind words and we have informed Jared of your compliments! It is truly our pleasure to be able to assist you! Thank you for your continued business. Let us know if we can be of any further help.

Jared Ange Service Provided:
Garage Door Repair
Product:
Garage Doors
Asst. Manager:
Review:

Thomas Hoffman was our service tech and he was here when he said he would be - explained thoroughly the problems he saw when he inspected the door, gave us clear options with explanations. His work was quick and the door works great and is quiet.
Bill Drescher
Thomas Hoffman Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

Fast and efficient service. Even came out on Sunday! Garage door is good as new now.
Marshall Maddox
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

They are not the cheapest but they know what they are doing and very professional. You get what you pay.
Philip Mattingly
Brandon Christensen Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Brandon was on time and was very thorough. Her gave me options and explained the process. Once started, He was very quick and above all very polite!
Leslie Wise
Brandon Christensen Service Provided:
Garage Door Repair
Product:
Springs
Technician:
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