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Thomas Hoffman
Tech ID#: 18
Reviews: 87
Average: 4.95 stars

Thomas Hoffman

Technician
Thomas Hoffman has received 87 reviews, averaging:

Thomas Hoffman's Bio:

Hello, my name is Thomas Hoffman. I am from Las Vegas, NV originally. I moved to Nashville in 2015 and love it here. As a former U.S. Marine, a former U.S. Army soldier, and a father of 3 little girls, I understand when life throws a wrench in your day. I am always standing by ready to aid you in your garage door needs.
Review:

I had been pondering for some time on who to call for my repair job. I had an old ad from Clipper I believe. It seemed like a good choice with the service fee discount. Thomas was very thorough in explaining the different options and his recommendation. I finally settled on the best with the lifetime warranty. He was very knowledgeable and did the job completely, cleanup and all in less than one hour. Thomas is a 5 star associate.
David Post
Service Provided:
Garage Door Repair
Review:

Very pleased with the tech (Thomas) and the service performed. Arrived ahead of schedule and quickly resolved our issue. Called three different vendors and Precision is the only one who responded over the weekend. Greatly appreciated.
John Kyle
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

I recently had springs replaced on my garage and some new nylon rollers installed from Precision. Thomas Hoffman came out and was really fast, easy to talk with, and did the most excellent job! The door is very quiet when opening and closing - amazing. I would HIGHLY recommend Precision for any garage door needs. 5 stars all the way.
Rick Reiling
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Thomas is courteous and professional. He explained garage door and opener details and options clearly. We hoped for repair however by comparison realized that a new system was the most practical and cost effective for our long term plans. He was considerate of our time and concerns. Thomas impressed us as a decent, trustworthy person taking care in doing his work well. We expect installation done to same excellent standards.
Jim in Hermitage
Service Provided:
Garage Door Opener Install
Product:
Garage Doors
Review:

We called Precision on Sunday April 29. They came the same day replaced our garage door springs, rollers, drums and cables. Thomas explained everything very well and presented us with options. We found him professional and prompt. Would definitely recommend using Precision.
Mary ann Fife
Service Provided:
Garage Door Repair
Product:
Springs
Review:

Technician Thomas was professional and knowledge about his job. Got my garage door up and running in about 30 minutes. Would have given 5 stars but I felt the fees was somewhat pricey.
Nicole Brookshire
A Response from: Dan

Thank you Mrs. Brookshire for your business, we do tend to be on the higher end of things but we try to offer the highest quality parts & service that we can & do our best to exceed that. Glad we could help!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Thomas was very professional and knowledgeable. He explained everything thoroughly and we appreciate the outstanding customer service.
David
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

Thomas knows his job inside and out. Had the problem fixed with in 5 minutes. Great response time and great customer service. Highly recommend Precision Door.
Gary Anderson
Service Provided:
Garage Door Repair
Review:

Very prompt and friendly service. Very thorough.
Dana Ballou
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Review:

Reasonably priced, knowledgeable, and fast
Doug Fowler
Service Provided:
Garage Door Repair
Product:
Springs
Review:

Thomas was my Tech. He was extremely thorough when inspecting our garage door components. He was knowledgable and explained everything and answered any questions I had. He was also early and called first to check my schedule. I spent more than I anticipated but also got more than expected as the new motor also came with a keypad. Our garage door also is SO MUCH QUIETER and way SMOOTHER when opening and closing.
Frank Montoya
A Response from: Dan

We are very happy to have you as a customer & also very please to hear that your door is now smooth & quiet! That is what we strive for! Thank you for the business!!!

Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Review:

Prompt courteous service. Explained needs and options well. No pressure to go most expensive route.
Janie Shouse
A Response from: Dan

Awesome! So glad to hear!!!! Thank you!!!!

Service Provided:
Garage Door Repair
Product:
Garage Doors
Review:

Our spring broke on a Sunday night. I called Precision and reached a person immediately. They offered to send someone out, but Monday morning worked better for me. They said a technician would arrive between 8am and 11am. He called at 8:15 and was at my house before 8:45. Our technician, Thomas, was amazing. He was patient with our dog, he was knowledgeable and efficient, he clearly explained what needed to be fixed, and he offered options to meet our price-range. He estimated the work would be done by 10:30am. We went out to check at 10:25 and he was just cleaning up. I *REALLY* appreciated Thomas and his service. He was easy to trust and did a great job repairing our door.
Julie Funderburk
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Thomas was awesome. Quick, professional, knowledgeable, and courteous.
Brian & rosemary Hosier
A Response from: Dan

Glad we could help!!!! Thank you for your business!!!!

Service Provided:
Garage Door Repair
Review:

Thomas was very professional and got the job done quickly. Would do business again.
Justin Mcmoran
Service Provided:
Garage Door Repair
Review:

Service was great! I loved the fact that I could view my repair technician and learn about him prior to him ever getting to my home. He came out same day and my garage was repaired in no time. He was very polite,professional, explained everything, and presented all options but without hassling me into buying something I didn’t want. One happy customer here. Would definitely use this company again and refer them to everyone I know. Thanks!
Shaifer Turner
A Response from: Dan

It's always a major benefit when you get to know who will be entering your home. We consider this a big safety aspect and a comfort for our customers. Very happy you were so pleased with everything! Thank you for your business!

Service Provided:
Garage Door Repair
Review:

Our garage inspection and repair was done quickly, professionally, and with great honesty. What an upgrade! I’d hire Precision again in a heartbeat.
Bill Turner
A Response from: Dan

This is what we love to hear! Thank you!

Service Provided:
Broken Garage Door Spring Repair
Product:
Belt Drive Garage Door Opener
Review:

Friendly and timely service...
Dean Tuttle
Service Provided:
Garage Door Repair
Review:

Prompt service, quick installation, set car to new motor for garage door installed new opener and wall pad and outside key pad. Very complete service. Dan McLaren
Dan Mclaren
A Response from: Dan

Wonderful to hear you had everything taken care of so completely. Thank you for your review!

Service Provided:
Garage Door Opener Install
Review:

Great Service. The technician called and was actually able to come out earlier, only a few hours after I made the appointment, same day. He gave a thorough explanation of what he was going to check. He went through all the items that were operational, and those that were not. The problem with the door was a simple fix, and paid for only the service needed. Great company. Would highly recommend for any garage door service.
Mike Polzin
A Response from: Dan

We truly appreciate your business and for your recommendation. It is our pleasure to serve your garage door needs.

Service Provided:
Garage Door Repair
Review:

Thomas arrived promptly, was very knowledgeable, and professional in repairing our garage door. I would not hesitate to recommend both Thomas and your company with a 5 star rating. Thanks,
Larry Bullock
A Response from: Dan

Thank you for your review!

Service Provided:
Garage Door Repair
Review:

Very good service Tom was patient and installed new lift in record time He was very professional and polite
Barbara Rihani
A Response from: Dan

Thank you for your review! Your business is important to us. It was our pleasure to service your garage door needs.

Service Provided:
Install Garage Doors
Product:
Garage Door Opener
Review:

The tech, Thomas Hoffman, arrived early (after calling to confirm that was okay) and was very professional. He was able to quickly assess the problems, walked me through a detailed review of the problems and provided options to correct them. Ended up ordering a new door for later installation but Thomas was able to get the old door operational until the new one can be installed. He did an outstanding job & provided a great first impression of your company!
Danny Williams
A Response from: Dan

What an outstanding review of our employee! Thank you for taking the time to let us know. Thank you for your business as well!

Service Provided:
Garage Door Repair
Review:

My garage door would not go up. I called Precision and Jenna was very courteous and quickly made an appt for the same day. Thomas shows up and was very knowledgeable. He knew exactly what was wrong and explained the best method for repair. Thomas converted my builder grade cheap Wayne Dalton system to Precision. I also decided to go with the Precision door opener as well! Boy am I glad i did! What a superior system than what I had. Thomas was done in less than 2 hours! He then explained the operation procedure and programmed both my vehicles. I am so impressed! Thank you to Thomas and Jenna for making my day!
Vincent Aprea
A Response from: Dan

It was truly our pleasure!

Service Provided:
Garage Door Repair
Product:
Garage Door Opener
Review:

Due to the frigid weather and years of use, the spring on our garage door broke. We contacted Precision Garage Door for their service. Their technician arrived on time, diagnosed that needed to be repaired. Made sure everything was functioning properly, even programmed my car to open the garage door! The new opener is so quiet! Very pleased with the service that was provided! Thank you Precision!,
Debra Cunningham
A Response from: Dan

Thank you as well for the opportunity to serve you!

Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Opener
Review:

I used Precision before and was satisfied . The serviceman Thomas Hoffman was outstanding and very knowledgeable .
Peggy Earnest
A Response from: Dan

We appreciate your continued business! We are always happy to help you with your garage door needs.

Service Provided:
Garage Door Opener Install
Product:
Remotes / Keypad
Review:

Prompt reliable service. Our technician, Thomas Hoffman, was polite, on time, and did a great job on installation of new garage door opener. He even took the time to help program car buttons for new door. Cleaned up all material afterwards.
Jenny Russo
A Response from: Dan

We are very pleased you had such a wonderful experience with us. Thank you for your review!

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

Very professional, Very knowledgeable. I would have never thought of needing a contact for a Garage door. I am very glad I have found one.
Jason Planck
A Response from: Dan

We are so pleased to hear this!!!!! We are always here if you need us for your garage door needs. Thrilled to be your garage door contact!

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

Prompt, Skilled, knowledgeable and courteous.
Katherine Stewart
A Response from: Dan

Thank you for your review!

Service Provided:
Garage Door Opener Repair
Review:

I had a coupon for Percision but that’s not why I chose this company. They were friendly, gave me quick service, technician was on time and very knowledgeable. After Thomas Hoffman explained to me the problems of my garage door, I was given three choices for repair. I always like options! There was no pressure. The service was quick, fair and thorough.
Morgan
A Response from: Dan

Love to hear that you had such a great experience with us!!!!

Service Provided:
Broken Garage Door Spring Repair
Product:
Belt Drive Garage Door Opener
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