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Read what people are saying
about Precision Garage Door in:

Mount Juliet, TN

Precision Garage Door of Nashville
has received 86 reviews, averaging 4.78 Stars:
Review:

My door spring broke after only about 5 years or so, fortunately, I choose the lifetime warranty and repair/replacement cost were zero. The technicians were great and were very nice.
Luther Fritchman
A Response from: Dan

Sometimes things are unpredictable, so it's a good idea to have a warranty on things such as garage doors. We are very happy to hear that the issue was able to be fixed at no cost to you. We value our customers and always strive to provide the best service possible.

Jared Ange Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Asst. Manager:
Review:

We are very pleased with our service from Precision. The appointment was immediately set and confirmed, an email showing our tech so we'd know who to expect was very much appreciated, and his arrival was on time. He introduced himself, went right to work, gave us excellent information and completed his task as a professional. We highly recommend Precision.
Ruth Trevino
A Response from: Dan

We are very happy to hear you had such a wonderful experience with us!

Thomas Hoffman Service Provided:
Garage Door Repair
Technician:
Review:

Tech was very nice and knowledgeable. Explained the problem and solutions clearly. Appreciate the timely appointment. Only with things could be quicker since we're having our moving van unload today. Just moved from California on Friday. It is what it is.
Bill Caldwell
A Response from: Dan

Thank you for your review! Welcome to TN! Please let us know if we can further assist you with any of your garage door needs. We are always happy to help in any way we can.

Lawrence Palmer Service Provided:
Garage Door Repair
Product:
Springs
Sales Consultant:
Review:

Couldn't have been more pleased with Brandon and the job he did. He did a great job, even when I threw the curve ball at him for a new opener. I will definitely use Precision Door again and will always ask for Brandon.
Lara Vlk
A Response from: Dan

Always great to know our employees are working hard to truly take care of our customers needs! Thank you for your review!! We look forward to doing business with you again, should you ever need us. Always happy to help.

Brandon Christensen Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technician:
Review:

Thomas done a great job! My appointment was at 10:00A.M. He called and asked if I would like to move appointment up an hour which worked out better for us. When he showed up he explained what was going on with our door and explained 3 different price and warranty options. Thomas was very couteous and worked very hard. He our door fixed in about an hour and a half.
Charles Dixon
A Response from: Dan

Very happy to hear you had such a great experience with us! Please let us know if you ever need us in the future. We strive to always provide excellent service as Thomas provided to you.

Thomas Hoffman Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Used Precision Several times. The people they have are all very professional and know what they are doing!! NEVER will we use anyone else!!!
Buford Tune
A Response from: Dan

Thank you for the incredible review!! We truly appreciate customers like you! Always happy to do whatever we can to make you happy in your garage door needs. Thank you for always using us!

Service Provided:
Garage Door Opener Repair
Review:

Thomas Hoffman called with the exact time of arrival. He was able to repair my door opener and was very informative and kind. I am pleased with his work and will certainly call if I need assistance again. He cares about his work and wants to make the customer happy. I appreciate the prompt response and am a satisfied customer. Thank you thomas.
Gay Rye
Thomas Hoffman Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
Technician:
Review:

24/7. Weekend service. High ratings
Rhys Williams
A Response from: Dan

Thank you! We truly appreciate your business and hope to meet any future needs you may have.

Thomas Hoffman Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

Cables jumped the drum. Had them replace the rollers, spring and drums. (10 yrs old) Tom showed up same day and had all the work complete in one hour. He also fixed my tracks as they were out of alignment. Very Satisfied - the door is super quiet compared to the original.
Robert Schaack
Thomas Hoffman Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Found it on the web. Did a good job but was a little more expensive than I thought it should have been
Eddie Oakley
A Response from: Dan

Thank you for your business!!!!!

Brandon Christensen Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

Great service and very nice technician who explained everything so I understood what work was needed. Thanks Shane.
Joann Fitzpatrick
Shane Follis Service Provided:
Garage Door Repair
Product:
Rollers
Door Installer:
Review:

Determined need for new battery for garage door remote and also programmed remote door function inside car. Very reasonable on charge for battery and provided information on lifespan of door spring and what to do if it fails. Service was superb and on time. Thank you very much!
Mary Clucas
Shane Follis Service Provided:
Garage Door Opener Repair
Door Installer:
Review:

I would give this company a 5 star rating they restored and serviced my garage doors answered all my questions were very polite and efficient. Thank you Jared Ange for such a great job!
Anita Bailey
Jared Ange Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Asst. Manager:
Review:

Excellent response. Brian was on time and estimated a replacement door. He also assisted me in raising and lowering the garage door that was hung up. Door has not been installed yet and will follow up with additional review after installation is complete.
Dale Pace
Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

We were very impressed with Shane Follis. He called to give us the time of his arrival and was there when e said he would be. He was very friendly and personable. He gave us our price and three options and was not pushy or insistent when we chose the option that we felt that we could afford. He got to work and really knew what he was doing. No muss, no fuss, and very efficient. We were very happy with the work and happy that we found the coupon/flyer in the Valpak that we received. If we have a need again for work on our garage door, we will definitely call Precision and will definitely ask for Shane again.
Manuel Rodriguez
Shane Follis Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Door Installer:
Review:

Great customer service. My appointment was between 12 & 2, there was a problem at the job prior to mine, and they called to let me know he was running late. I received another call to let me know if he could't make it they would send some one else. Then another call to let me know some one in my area had finished their job & was on the way to my house. I understand that unexpected problems arise, but by keeping me advised of the situation and not let me just sit and wonder where they are is outstanding customer service. The technician, Shane was great. He gave me three options, and explained all 3 in detail, and fixed the problem in a timely matter.
Carol Martin
Shane Follis Service Provided:
Garage Door Repair
Product:
Springs
Door Installer:
Review:

We chose Precision because they serviced several homes in our neighborhood (DWLP) and were highly recommended. Precision's tech, Sammy, was thoroughly knowledgeable on our door and its problem (broken spring). He provided 3 service options, without pressuring to choose any of them. Sammy worked quickly, replacing the springs, all rollers, and spindles in less than an hour. While we now have a lifetime warranty on these new parts and don't anticipate needing them repaired/replaced, we'll definitely use Precision again should other problems arise with our garage door or opener motor. We also liked Precision sending us an email with their service tech's name/bio and photos of all their techs as a means to identify their employees.
Mike Salvi
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

We were trapped!! Both cars were in the garage and we couldn't get it open. Called around 4:00pm and Shane Follis showed up around 6:30pm. He was AWESOME!! Talked with us about all of our options, explained everything in detail and helped us make the best decision. He did excellent work and the garage door is humming!!
Dan Rorie
Shane Follis Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
Door Installer:
Review:

Timely and efficient.
G.G.
Service Provided:
Garage Door Opener Install
Product:
Opener
Review:

Brandon arrived early gave me a report on the problem and the cost. He did a great timely repair and explained everything clearly. The cost was more than we had hoped but it was an old door. We were pleased and would recommend Precision. If we need help again they will be our first call. Same day service was a Blessing.
Steven Webster
Brandon Christensen Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Sammy was great, very knowledgeable, and personable as well. It was obvious that he new what he was doing! Thanks.
Jennifer
Service Provided:
Install Garage Doors
Review:

Quick repair at a reasonable price! Shane was fantastic!!!
Jason & sara Pulcastro
Shane Follis Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Door Installer:
Review:

Very fast and courteous service. Would highly recommend.
William Warburton
Service Provided:
Garage Door Repair
Review:

I'm only 10 hours into my new Precision garage door opener and I love it! My old screw-type, builder-grade opener gave me trouble for years so I called Precision and I am very happy with the belt-operated opener, it's functions and quietness! Precision Tech Shane Follis is not only a knowledgeable and efficient Tech, he is a very cool guy!
Bill Ivie
Shane Follis Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Door Installer:
Review:

Brandon did a great job of explaining what need to be done and got right to it. We were very happy with the work and the price was very reasonable. He was gracious and wanted me to inspect his work after it was finished. I would recommend your company to anyone.
Larry Mason
Brandon Christensen Service Provided:
Garage Door Repair
Product:
Rollers
Technician:
Review:

super great service. great price. extremely professional !!!!!!
Lynn Mcculloch
Brandon Christensen Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
Technician:
Review:

Very prompt and great to deal with. Recommend highly
Jerry Biggerstaff
Service Provided:
Garage Door Opener Repair
Review:

Rick was my technician. He called before he came and arrived on time. Rick quickly determined that my problem was not as bad as I thought, talked about timing on when I should replace my springs, and lubricated the door for me. I will recommend your company to all my neighbors and definitely call you when I need future work. Great job Rick!!
Carol Richardson
Service Provided:
Garage Door Repair
Review:

I utilized Precision to service a poorly installed garage door and they were able to send someone out same day. The service call turned into a complete upgrade of my systems due to their superior product and cost. Now our garage doors make hardly NO noise! Brandon our tech was fantastic. If you are in Nashville area, request Brandon. Thanks Precision for the 5 star service and product.
John Howard
A Response from: Dan

Thank you for the business & fantastic review!!!!! We strive everyday to offer the best support & service we can offer!!!!

Brandon Christensen Service Provided:
Garage Door Repair
Product:
Belt Drive Garage Door Opener
Technician:
Review:

The service provided was repair of a broken garage door spring. Brandon arrived exactly on time and was very friendly and professional. He quickly assessed the situation and made recommendations based on both my immediate need to replace a broken spring and my desire to make the door quieter. By the time Brandon left, I had new springs that were superior to the original and a quieter door. Brandon also gave me tips for lubricating key points on the door to minimize noise in the future. Great job, Brandon. I would definitely use Precision Door again based on my experience with Brandon. My overall rating is 5 stars.
Bryan Kinsey
Brandon Christensen Service Provided:
Broken Garage Door Spring Repair
Technician:
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