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Onlinesubmission
[?]
Good job. Came ahead of schedule.
–
Narayana Bhat
Broken Garage Door Spring Repair
Product:
Garage Door Repair Springs
Technician:
$20 off Garage Door Openers
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Precision Garage Door Review Transparency System ©
Precision Garage Door Review Transparency System ©
Precision Garage Door has always been dedicated to bringing you REAL, fair and honest reviews. We receive reviews from our customers through many different mediums. To make our reviews more transparent, we have decided to reveal how exactly these reviews get here.
Types of Reviews
This review was a "Report Card Submission". We ask our customers to fill out a "report card", like the one pictured below, at the completion of every job. The star rating is an average of how the technician performed in knowledge, promptness, courtesy, ability to finish the job quickly and in one visit, clean up of the job site and overall quality of the finished work. To add transparency to our business we make these public on our website.
At the completion of every job we ask our customers to review our business on our website. Their comments are reviewed manually for inappropriate language and then posted to the website unedited.
This review was a "Telephone Submission". Often after work is completed we conduct a telephone survey to ensure complete satisfaction with the work we did. With permission, Comments from these calls are transcribed and displayed on our website.
This review was an "E-mail Submission". Sometimes our customers send us emails to let us know more about how we performed. With their permission these are posted to the site.
This review was a "Postal Mail Submission". Our customers send us letters through traditional postal mail reviewing our performance. When they do, we transcribe it and place it on our website.
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Read the 4 Star Reviews
for Precision Garage Door Nashville:
Broken Garage Door Spring Repair
Nashville, TN
Date: 01/25/2012
Broken Garage Door Spring Repair
Murfreesboro, TN
Date: 01/25/2012
Onlinesubmission
[?]
Hi: Tech was on time for preset day to repair sprung spring & evaluate condition of 14 yr. old Clopay door. Door was functional before tech arrived. After signing the required contract, he went about his business to replace springs, guide/safety wire & rollers. Door was operational & much quieter after repair. Tech also gave option of different guarantees for different prices & required payment before leaving. Total cost a little over $400.
–
don pearson
Broken Garage Door Spring Repair
Product:
Garage Door Repair Springs
Manager:
Broken Garage Door Spring Repair
Burns, TN
Date: 01/12/2012
Onlinesubmission
[?]
It was excellent needed to come back to adjust door but otherwise a great job.
–
joe knuutila
Broken Garage Door Spring Repair
Product:
Garage Door Repair Springs
Technician:
Garage Door Repair
Hendersonville, TN
Date: 01/11/2012
Onlinesubmission
[?]
Would have been a five but one thing was forgotten and technician had to return to fix. But everyone forgets things. Good job and good service. Thanks.
–
wanda wilburn
Broken Garage Door Spring Repair
Nashville, TN
Date: 12/22/2011
Broken Garage Door Spring Repair
Product:
Garage Door Repair Springs
Technician:
Broken Garage Door Spring Repair
Franklin, TN
Date: 12/12/2011
Onlinesubmission
[?]
Explained all the options like he is supposed to do. Everything went fine. Hope it lasts at least 7 years like the last one.
–
Steve Finley
Broken Garage Door Spring Repair
Product:
Garage Door Repair Springs
Technician:
Broken Garage Door Spring Repair
Antioch, TN
Date: 12/10/2011
Broken Garage Door Spring Repair
Product:
Garage Door Repair Springs
Technician:
Garage Door Repair
Murfreesboro, TN
Date: 12/08/2011
Onlinesubmission
[?]
James was a great technician. Although I felt the price was a little high for a complete overhaul of my garage door($819), it sure is nice to have the door working again. The door only worked for one day after the initial repair, but when I called to report the trouble the service was excellent and James returned to make some adjustments and the door is now working...even when it is cold. I will call Precision again for garage door or garage door opener needs.
–
cheryl wolfe
Install Garage Doors
Nashville, TN
Date: 11/18/2011
Report Cardsubmission
[?]
AFTER AN UNCOMFORTABLE START THE SITUATION WAS TURNED AROUND. THANK YOU FOR BEING PROMPT AND WILLING TO MAKE THE SITUATION CORRECT.
–
KRISTI
Garage Door Opener Install
Franklin, TN
Date: 10/29/2011
Onlinesubmission
[?]
I selected Precision after discussing their work quality with some of my neighbors who spoke very highly of their quality. I experienced similar results and found the work quality to be excellent. The service representative was very open and honest and able to provide affordable (discounted) services with lifetime guarantees. He was very thorough and his workmanship was excellent. I am very pleased with the quality of the product and its performance to date. I definitely recommend Precision.
–
Wesley Hinton
Garage Door Opener Install
Product:
Liftmaster Belt Drive Garage Door Opener
Manager:
Garage Door Repair
Smyrna, TN
Date: 09/18/2011
Onlinesubmission
[?]
service was great and the door works perfectly. Jared(i think) was awesome as well.
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jeff lucas
Garage Door Repair
Hendersonville, TN
Date: 08/16/2011
Onlinesubmission
[?]
We had problems with our garage doors not closing all the way and both doors seemed very loud during operation. Pete was able to come out and explain what was causing the problems with the doors and make very professional suggestions on what needed to be repaired to correct the problems. Pete was able to perform the necessary repairs and had all the needed parts on his service truck which allowed him to complete the repair in no time. I do feel that the price is a little more then what others may charge but now we have the peace of mind of a life-time guarantee. Would recommend Precision Door to anyone. Great job.
–
kelly murphy
Garage Door Repair
Product:
Garage Door Repair Springs
Technician:
Pete Gantt
Garage Door Repair
Hendersonville, TN
Date: 06/14/2011
Onlinesubmission
[?]
Pete did a great job, and he even arrived ahead of schedule, he was pleasant to deal with. I am also happy that you have weekend service, because I called 5 other Garage Door Companies and Precision was the only company that was open for business. The only complaint I have is that the price of replacing my metal rollers with Nylon rollers, they run around $4 a piece, but you charged $18 a piece to replace them, I thought that was a little expensive for the labor and rollers. Thanks
–
Tanya Jackson
Garage Door Repair
Product:
Garage Door Repair Rollers
Technician:
Cory Holton
Garage Door Repair
Nashville, TN
Date: 06/07/2011
Onlinesubmission
[?]
I chose Precision because you had Saturday service, and I chose it on the internet, and then I heard about it on the radio. I needed my garage door repaired because it was working sporadically. The repairman was on time, which was very good, and he fixed it quickly, but it wasn't fixed when he left; but I called him back, and he returned later in the day and figured out what was really wrong with it and fixed it.
–
myra calvert
Garage Door Repair
Technician:
Pete Gantt
Garage Door Opener Install
Nashville, TN
Date: 04/21/2011
Onlinesubmission
[?]
Sean did A good job. I thought the equipment was pricey, but I guess everything is nowadays.
–
Wayne Brown
Broken Garage Door Spring Repair
Nashville, TN
Date: 04/19/2011
Onlinesubmission
[?]
Technician arrived promptly. Was very courteous. Called Precision Garage Door because of a flyer I had received in the mail.
–
robert tudor
Broken Garage Door Spring Repair
Product:
Garage Door Repair Rollers
Technician:
Cory Holton
Broken Garage Door Spring Repair
Mount Juliet, TN
Date: 03/21/2011
Onlinesubmission
[?]
Service Technician was fantastic! He took the time to explain matters as I pestered him with questions. Appeared to take his time and perform the work with quality and pride.
Response time to call was great!
Total cost seemed a little pricey.
Response time to call was great!
Total cost seemed a little pricey.
–
Doug Alward
Garage Door Opener Install
Ashland City, TN
Date: 01/17/2011
Onlinesubmission
[?]
I was very pleased with the service I received from Precision. The technician (Cory) was very informative and explained the problem and corrected it by replacing the garage door opener as mine was almost 12 years old. I did have to call back about 3 weeks later as an adjustment was required due to a popping sound when door raised. I heard about Precision Garage Doors through my sister which had work done by your company a year ago and was also very pleased with the wok done.
–
Wonda Biggers
Garage Door Opener Install
Product:
Steel Garage Doors
Technician:
Cory Holton
Garage Door Repair
Nashville, TN
Date: 10/29/2010
Garage Door Repair
Product:
Steel Garage Doors
Technician:
Ricky Leaton
Garage Door Repair
Brentwood, TN
Date: 08/19/2010
Onlinesubmission
[?]
When my garage door broke, i wanted immediate service. Your ad mentioned service in 24 hrs available. Sean was friendly, professional, and answered all of my questions, and arrived on time. He even took time to teach me how to manually operate the door. I'm pleased with the service and product. I rated the experience 4 stars, instead of 5, only because you don't have a payment plan option. The unexpected $700 bill was a shock to my budget.... then i remembered God will provide!
–
Roslyn Webb
Garage Door Repair
Franklin, TN
Date: 07/16/2010
Onlinesubmission
[?]
The technician was quite nice and knowledgeable and took care of the problem with my door. The only thing left unresolved was my request about how to program our garage door remotes into our cars. The technician made a call and was waiting for response, but I've heard nothing since, and still need to get this taken care of if someone could please follow up with me concerning the matter.
–
Maria King
Garage Door Repair
Hendersonville, TN
Date: 04/16/2010
Onlinesubmission
[?]
Very pleased with repair work. Richie was very thorough, professional, and knowledgeable. The only thing keeping me from rating 5 stars was price. I think it was a little high.
A Response from Dan:
–
Jake Judd
Thank you for choosing Precision Garage Door Service.
Garage Door Repair
Technician:
Richard Hawkins
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Come visit us at our Showroom & Headquarters:
Precision Garage Door
1(800) 713-3654
5011 Walkup Rd. Suite D
Pegram
TN
37143
We Service ALL Major Brands, Including...
- Cheatham County
(615) 246-5445 - Davidson County
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(931) 548-1427
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(615) 713-2564 - Sumner County
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(615) 261-8855 - Wilson County
(615) 257-0201
