Read what people are saying
about Precision Garage Door in:
Mount Juliet, TN
Precision Garage Door of Nashvillehas received 170 reviews, averaging 4.86 Stars:
Mount Juliet, TN
Product:
Mount Juliet, TN
24/7. Weekend service. High ratings
- Rhys Williams
Thank you! We truly appreciate your business and hope to meet any future needs you may have.
Product:
Mount Juliet, TN
Cables jumped the drum. Had them replace the rollers, spring and drums. (10 yrs old) Tom showed up same day and had all the work complete in one hour. He also fixed my tracks as they were out of alignment. Very Satisfied - the door is super quiet compared to the original.
- Robert Schaack
Product:
Mount Juliet, TN
Found it on the web. Did a good job but was a little more expensive than I thought it should have been
- Eddie Oakley
Thank you for your business!!!!!
Product:
Mount Juliet, TN
Great service and very nice technician who explained everything so I understood what work was needed. Thanks Shane.
- Joann Fitzpatrick
Mount Juliet, TN
Determined need for new battery for garage door remote and also programmed remote door function inside car. Very reasonable on charge for battery and provided information on lifespan of door spring and what to do if it fails. Service was superb and on time. Thank you very much!
- Mary Clucas
Mount Juliet, TN
I would give this company a 5 star rating they restored and serviced my garage doors answered all my questions were very polite and efficient. Thank you Jared Ange for such a great job!
- Anita Bailey
Mount Juliet, TN
Excellent response. Brian was on time and estimated a replacement door. He also assisted me in raising and lowering the garage door that was hung up. Door has not been installed yet and will follow up with additional review after installation is complete.
- Dale Pace
Product:
Mount Juliet, TN
We were very impressed with Shane Follis. He called to give us the time of his arrival and was there when e said he would be. He was very friendly and personable. He gave us our price and three options and was not pushy or insistent when we chose the option that we felt that we could afford. He got to work and really knew what he was doing. No muss, no fuss, and very efficient. We were very happy with the work and happy that we found the coupon/flyer in the Valpak that we received. If we have a need again for work on our garage door, we will definitely call Precision and will definitely ask for Shane again.
- Manuel Rodriguez
Mount Juliet, TN
Great customer service. My appointment was between 12 & 2, there was a problem at the job prior to mine, and they called to let me know he was running late. I received another call to let me know if he could't make it they would send some one else. Then another call to let me know some one in my area had finished their job & was on the way to my house. I understand that unexpected problems arise, but by keeping me advised of the situation and not let me just sit and wonder where they are is outstanding customer service. The technician, Shane was great. He gave me three options, and explained all 3 in detail, and fixed the problem in a timely matter.
- Carol Martin
Mount Juliet, TN
We chose Precision because they serviced several homes in our neighborhood (DWLP) and were highly recommended. Precision's tech, Sammy, was thoroughly knowledgeable on our door and its problem (broken spring). He provided 3 service options, without pressuring to choose any of them. Sammy worked quickly, replacing the springs, all rollers, and spindles in less than an hour. While we now have a lifetime warranty on these new parts and don't anticipate needing them repaired/replaced, we'll definitely use Precision again should other problems arise with our garage door or opener motor. We also liked Precision sending us an email with their service tech's name/bio and photos of all their techs as a means to identify their employees.
- Mike Salvi
Product:
Mount Juliet, TN
We were trapped!! Both cars were in the garage and we couldn't get it open. Called around 4:00pm and Shane Follis showed up around 6:30pm. He was AWESOME!! Talked with us about all of our options, explained everything in detail and helped us make the best decision. He did excellent work and the garage door is humming!!
- Dan Rorie
Service Provided:
Product:
Door Installers: Shane Follis
Mount Juliet, TN
Timely and efficient.
- G.G.
Product:
Mount Juliet, TN
Brandon arrived early gave me a report on the problem and the cost. He did a great timely repair and explained everything clearly. The cost was more than we had hoped but it was an old door. We were pleased and would recommend Precision. If we need help again they will be our first call. Same day service was a Blessing.
- Steven Webster
Product:
Mount Juliet, TN
Sammy was great, very knowledgeable, and personable as well. It was obvious that he new what he was doing! Thanks.
- Jennifer
Mount Juliet, TN
Quick repair at a reasonable price! Shane was fantastic!!!
- Jason & sara Pulcastro
Mount Juliet, TN
Very fast and courteous service. Would highly recommend.
- William Warburton
Mount Juliet, TN
I'm only 10 hours into my new Precision garage door opener and I love it! My old screw-type, builder-grade opener gave me trouble for years so I called Precision and I am very happy with the belt-operated opener, it's functions and quietness! Precision Tech Shane Follis is not only a knowledgeable and efficient Tech, he is a very cool guy!
- Bill Ivie
Service Provided:
Product:
Door Installers: Shane Follis
Mount Juliet, TN
Brandon did a great job of explaining what need to be done and got right to it. We were very happy with the work and the price was very reasonable. He was gracious and wanted me to inspect his work after it was finished. I would recommend your company to anyone.
- Larry Mason
Product:
Mount Juliet, TN
super great service. great price. extremely professional !!!!!!
- Lynn Mcculloch
Product:
Mount Juliet, TN
Very prompt and great to deal with. Recommend highly
- Jerry Biggerstaff
Mount Juliet, TN
Rick was my technician. He called before he came and arrived on time. Rick quickly determined that my problem was not as bad as I thought, talked about timing on when I should replace my springs, and lubricated the door for me. I will recommend your company to all my neighbors and definitely call you when I need future work. Great job Rick!!
- Carol Richardson
Mount Juliet, TN
I utilized Precision to service a poorly installed garage door and they were able to send someone out same day. The service call turned into a complete upgrade of my systems due to their superior product and cost. Now our garage doors make hardly NO noise! Brandon our tech was fantastic. If you are in Nashville area, request Brandon. Thanks Precision for the 5 star service and product.
- John Howard
Thank you for the business & fantastic review!!!!! We strive everyday to offer the best support & service we can offer!!!!
Product:
Mount Juliet, TN
The service provided was repair of a broken garage door spring. Brandon arrived exactly on time and was very friendly and professional. He quickly assessed the situation and made recommendations based on both my immediate need to replace a broken spring and my desire to make the door quieter. By the time Brandon left, I had new springs that were superior to the original and a quieter door. Brandon also gave me tips for lubricating key points on the door to minimize noise in the future. Great job, Brandon. I would definitely use Precision Door again based on my experience with Brandon. My overall rating is 5 stars.
- Bryan Kinsey
Mount Juliet, TN
Service guy was great and very professional. My husband was impressed with the options we were given and the explanation to do a good better best purchase. Overall we were happy and will call again, hopefully won't be needed anytime soon :)
- Katie and jeff Byrnes
Product:
Mount Juliet, TN
Highest Customer Service Rating!...Our Technician, Jared Ange was outstanding!...Professional, Friendly, and Knowledgeable...Jared gave us several options for the repair and was extremely helpful...Job was completed quickly and our Garage Door now operates BETTER than it ever has!...Thank You Very Much!!!
- Dan Pike
Mount Juliet, TN
I was referred to you by my son-in-law Jeffrey Jones who lives in Goodlettsville. I will give you 5 stars. The worker was on time, very pleasant and more important he knew what my garage door needed to be repaired. I would recommend your company to anyone. Thanks again. Miguel Villar
- Miguel Villar
Product:
Mount Juliet, TN
One star, or less. When I called your company the operator kind of gave me a price for fixing a broken spring on my garage door. The technicians came to my home and quote me a price of two and a half more than the operator. That is crazy and a waste of your Tec time and mine. I got the door repaired for half as much from a big company like yours. The technicians fixed my door in 30 minutes and I saved over 200 dollars. I showed him the bill your Tec left with me.
- Richard Boon
Unfortunately our customer service representatives cannot quote a total repair price over the phone. They have been given a price range to quote for various parts. A firm quote cannot be given until the door & opener have been properly inspected. The quote that was given was to do what we recommend for optimal performance & warranty. I'm sorry we couldn't agree to do business. We've found that the cheapest route is not always the best.
Mount Juliet, TN
5 star will tell my friends !!!
- James Orman
Mount Juliet, TN
Saturday I had Precision Doors come out and service my garage door. Lawrence was the technician and he did a fine job and in a timely manner. He also went over what was wrong and what could be done to remedy the concerns. I appreciated his explanation of things that I could have done to prevent any future problems.
- Bruce Quartermaine
Product:
Thomas Hoffman called with the exact time of arrival. He was able to repair my door opener and was very informative and kind. I am pleased with his work and will certainly call if I need assistance again. He cares about his work and wants to make the customer happy. I appreciate the prompt response and am a satisfied customer. Thank you thomas.
- Gay Rye