Read what people are saying
about Precision Garage Door in:
Mount Juliet, TN
Precision Garage Door of Nashvillehas received 170 reviews, averaging 4.86 Stars:
Mount Juliet, TN
So very sorry you feel this way sir. Unfortunately when dealing with mechanical issues such as these with garage doors, we have policies & procedures in which we follow. We have to take liability & warranty in account. So we do have minimum recommendations to provide the best warrantied repair possible.
Product:
Mount Juliet, TN
very well pleased with the service and the work preformed the technician was kind and very knowledgeable about the work that was to be done. if you all continue this type of service and keep fair prices for work to be done i will continue to use you when needed and i will be will to refer you to family and friends 1-5 i rate you a 4.985 there is always room to improve service
- Emanuel Clemmons
Mount Juliet, TN
Great service and thay did not try to over charge me, I will use them again in the future. LH , Mount Juliet
- Lee Hirsch
Mount Juliet, TN
Circumstances happened that forced me to deal with your technicians twice in less than one month on two different occasions for two separate and unrelated problems. Thank God we have such reliable and trustworthy service and knowledgeable staff that stand behind the service. This most recent time we called upon you was for an emergency situation late in the day. The emergency phone number to call that the previous technician had stuck to the garage door was a God sent help. The response was prompt and the designated technician, despite the late hour, showed up at our door in less than an hour. Courteous, calm and assuring, he was the perfect addition to the worrisome and distressing situation we were encountering. He showed knowledge and compassion and within less than one hour he was able to straighten out what seemed to me an impossible task to achieve due to the late hour and the condition of the garage door. To me, he was even better than an expensive plastic surgeon, as he went about his job with skill and knowledge and speed to remedy a situation, I thought might not be resolved before the next morning. I thank you and thank him especially for his kind and assuring demeanor that could only be shown by quality real professional. Thank you again as I could not be any happier with your service. It is a service of at least five stars if not more.
- Adib Roumie
Mount Juliet, TN
Same day, Great service!
- Roy Palmer
Product:
Mount Juliet, TN
nice technician..garage door still a little noiser than I would like but was told it should have two springs so perhaps that is why it is still somewhat noisy....
- Julie Wagner
Mount Juliet, TN
Very disappointed. The technician that came to look at door suggested approx 700.00 of work to the door unit to correct the problem, that only consisted of two new springs, cables and rollers. What was suggested had nothing to do with the problem the door was having. The tech diganosed the problem without checking anything, and was wrong in his diagnoses. I refused the work and paid for a tune up which consisted of him checking the tightness of the door bolts and applying grease to the screw drive. Made no difference to the problem. I inspected the door and found the problem which was a 9.80 part at Home Depot. Put that part on and door works beautifully. I feel the tech was just wanting to up sell me and make as much money as possible without regard to customer service. Would not suggest or recommend this company to anyone and will not have them ever do any work for me.
- Andy Grubbs
Very sorry for your experience! We take great pride in training & providing the best parts & service money can buy!
Mount Juliet, TN
I had a garage hardware replacement and a new door installed. Technicians were very friendly and certainly knew their products. I never felt as though they were pushing a higher cost repair or product. I really appreciated that they were clearly identified and right on time with a arrival call as they promised. Highly recommend this company and their staff.
- Kathryn Kimball
Product:
Mount Juliet, TN
Arron did a super job. He called to tell me he was on his way and was there within the hour. Told me how long he expected it to take to remove old door and re install/program new door. I think he missed his guess by 5 min. I'd recommend precision doors.
- Leslie Hutchison
Product:
Mount Juliet, TN
Lawrence is a first rate technician. So much so that I suggested my neighbor use your company. One of your technicians is at their house this very minute.
- Dennis(D.R.)Wood
Product:
Mount Juliet, TN
We called to get an estimate and bought two new garage door openers. Brandob installed both the same day, in fact in about 4 hours after the purchase the openers were in and functioning. Really impressed!
- Charles Fox
Product:
Mount Juliet, TN
Brandon completed garage door repair. Am quite satisfied with the the work done.
- Craig Huber
Product:
Mount Juliet, TN
Garage door was too heavy for opener and went off track. I opted to have replacement of springs, etc. as well as other items recommended by the technician. The technician and his helper were prompt, courteous and explained the situation very clearly.
- Mary Jane Mullins
Mount Juliet, TN
Tech was very friendly, efficient and informative. He did not mind educating me on what was wrong with the door and what it was going to take to fix it. If all of your techs are as good as Merrick you are in great shape to support your customers.
- Will Sellers
Product:
Mount Juliet, TN
Quick response time. Love Brian. Very personable and competent.
- Ceile Garrison
Product:
Mount Juliet, TN
I appreciated the emails that included photographs of the technicians who you may have visit your home. Merrick and Jared were great to work with. Both of them answered all of our questions and offered lots of information that we needed in making our choices. They were both very friendly as well. I will definitely recommend Precision Door Service to my friends and family.
- John & Allyson huddleston
Mount Juliet, TN
Arrived early for appointment due to finishing a previous call early. Quickly figured out the problem and replaced the safety eyes that were faulty. He was actually finished by the start of the original appointment time. Excellent service!
- Robert Angle
Product:
Mount Juliet, TN
Came out same day on a Saturday. Determined that garage door was not repairable. New garage door installed 3 days later. Didn't know garage doors could be so quiet!
- Ceile Garrison
Product:
Mount Juliet, TN
Technician did a fantastic job installing a garage door opener and cleaning up the job site. The technician arrived on time and did his job quickly and skillfully. He changed the rollers and tightened the spring to make sure everything worked perfectly. I am extremely pleased with the work of performed.
- Alan Raughton
Product:
Mount Juliet, TN
Aaron came out and installed new springs, cables, pulleys, roller and nylon bushings. He also fixed our doors from scraping the opener bar. Our doors work better than when we bought the house new 10 years ago! Much smoother and quieter. He explained everything in detail and was very polite and quick. Would recommend to anyone. Thanks.
- Drew Noland
Product:
Mount Juliet, TN
Repairman was very professional and friendly, and he took the time to explain the problem and the solution without making me feel dumb.
- Katie Long
Product:
Mount Juliet, TN
As usual your men were here on time and very courteous. I've had to have your services twice and both times the service repairman was extremely nice. Thanks again.
- James Risner
Product:
Mount Juliet, TN
Excellent, worry-free choice. Technician was informative, capable, and hard-working. Very satisfied with the final result.
- Doug Perry
Product:
Mount Juliet, TN
You have an excellent worker in Brian. He worked (non-stop) from 3pm to 8pm and completed everything I needed for my garage doors to be in full working condition.
- Jim Mudd
Mount Juliet, TN
Precision came out the same day and earlier than stated in the appointment. Merrick was professional with his recommendations and advise to upgrade the garage door spring. Though I spent more money than anticipated it was worth the peace of mind knowing when Merrick left that the repairs/upgrade was like having a life insurance policy. Thanks Precision!
- Jerry Biggerstaff
Product:
Mount Juliet, TN
Brian Printz knew immediately what was wrong with my garage door. He replaced the coil springs quickly and efficiently and I have had no further trouble with the garage door opening and closing. Thanks Brian.
- Ed Decker
Product:
Mount Juliet, TN
We had a spring that broke on our garage door and decided to do the lifetime warranty for $700. parts and labor and are very happy with the results! Brian Printz was wonderful and very professional in every way and did a great job! Thank you again for being there within an hour or two from when we contacted you...super service and happy results with us and the door is even quieter going up and down...GOD BLESS!
- Cecilia Wieserman
Mount Juliet, TN
Jared arrived within 2 hours of my calling. Was very informative. I had a broken door spring and needed a new garage door opener. We have been very happy with our new quiet door opener and the service we received. I have already recommended them to friends.
- david hinton
Mount Juliet, TN
We were very impressed with Merrick. He was very knowledgeable, well spoken, helpful, and friendly. During the visit to repair our garage door springs, we were able to get our remotes all working and our door opening again. He was very dedicated to our satisfaction. We had an issue trying to sync the remotes in the beginning, Merrick went the extra mile to solve our problems. We would recommend Precision and Merrick Mirabella
- Tim Kohanski
Product:
Mount Juliet, TN
I called Precision after the garage door closed on my wife's car and was severely damaged. Jared arrived at the appointment time the following day, and we discussed a new door. He was very helpful and knowledgeable about the products available and never tried to hard sell me anything, consequently I was able to make a sound decision. After he wrote the order up, he got his tools and parts and was able to repair my broken door so it would function until the new one came in. He was even truthful enough to tell me that while Precision may be slightly higher in price, the thorough work they do to replace a door is better than most if not all garage repair places. I am sure if the service I received for my broken door is any indication, I will be very happy with the installation of the new door.
- Michael Jarrett
I called to schedule an appointment and was told the service fee would be $65.00 unless parts were needed. The only thing that was wrong was that the cable had come off the pulley when one side of the door came down on the top and of my garbage can. The technician quoted me around 450.00. He wanted to replace my spring and add an additional along with some brackets. He called his manager and got the cost down to 330.00. He told me if I didn't have him repair it I was still going to have to pay $65.00 just for coming out. I didn't have any choice but to have him fix it. There was nothing wrong with the spring other than a little surface rust. I don't appreciate the unethical way you do business and I wouldn't use you again to save my life. Fool me once......
- ed gonyea