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Lawrence Palmer
Tech ID#: 4
Reviews: 119
Average: 4.84 stars

Lawrence Palmer

Sales Consultant
Lawrence Palmer has received 119 reviews, averaging:

Lawrence Palmer's Bio:

Lawrence is a native Tennessean born in Franklin, TN, and he currently resides in Nashville, TN. In 2000 he received his A.A.S in Visual Communications & Graphic Design. In his spare time he enjoys camping, listening to music and spending time with friends. His main goal is to provide consistent, high quality customer service. He is knowledgeable and fully capable of handling any and all of your immediate garage door needs. He looks forward to serving the middle Tennessee community.
Review:

Tech was very nice and knowledgeable. Explained the problem and solutions clearly. Appreciate the timely appointment. Only with things could be quicker since we're having our moving van unload today. Just moved from California on Friday. It is what it is.
Bill Caldwell
A Response from: Dan

Thank you for your review! Welcome to TN! Please let us know if we can further assist you with any of your garage door needs. We are always happy to help in any way we can.

Lawrence Palmer Service Provided:
Garage Door Repair
Product:
Springs
Sales Consultant:
Date: 07/26/2017
Install Garage Doors
,
Review:

Quick turn around and immediate response to my request. Sales representative was thorough and worked with us to find the best setup for our home and budget. Great experience.
John Reed
A Response from: Dan

It's wonderful to hear that you had such a great experience with us! Thank you for your business and your terrific review!!

Lawrence Palmer Service Provided:
Install Garage Doors
Product:
Garage Doors
Sales Consultant:
Review:

Our first time to use Precision Garage Doors...100% happy. Technician, Lawrence, called to let us know he could arrive EARLY! Very efficient and knowledgeable.
Alan Coile
A Response from: Dan

Thank you for choosing us! We aim to always provide excellent customer service and we are thankful you were so happy with us. Please let us know if we can be of any further assistance in the future. We are always here to help in any way possible.

Lawrence Palmer Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Sales Consultant:
Review:

We give Precision Door a 5 star rating. We are a repeat customer since Precision Door has serviced our garage door for many years with excellent results. The technicians are so knowledgeable and professional.
Edna & joseph Presley
A Response from: Dan

Thank you for your commitment to us and our services! You are very important to us and we will strive to always provide you with the quality of service you've experienced with us over the years.

Lawrence Palmer Service Provided:
Install Garage Doors
Product:
Garage Doors
Sales Consultant:
Review:

The Precision representative was very professional and knowledgeable. He was more thorough in his explanation of exactly what he quoted than any of the competition. I feel comfortable that his quote meets our needs and is offered with a life time warranty (optional). It won't be the lowest quote, but I have a feeling it may be the best long term solution for our needs. Although today was just an estimate, I would recommend you include Precision in your selection process. 5 Stars
Kim Benner
A Response from: Dan

I love hearing that our well trained employees are going the extra mile to ensure you are truly educated on your needs. We teach our employees, to teach our customers. The more you know, the more you will know how to address your needs. We appreciate the feedback and you referring others to us. We hope to continue to do business with you going forward.

Lawrence Palmer Service Provided:
Install Garage Doors
Product:
Garage Doors
Sales Consultant:
Review:

Seemed to be very knowledgeable and courteous. May call on him at a later date,
Ronald L. Faehr, Sr.
Lawrence Palmer Service Provided:
Install Garage Doors
Product:
Garage Doors
Sales Consultant:
Review:

The technician Lawrence Palmer was waiting for me upon my arrival. He was very professional and knowledgeable. Went over all my options, explained each one, answered all questions and didn't try and pressure me into buying of the options. It was a nice experience. This is the 2nd time I have used Precision and I will use them again in the future. I would highly recommend anyone to use their services
Tommy Crowe
Lawrence Palmer Service Provided:
Install Garage Doors
Product:
Garage Doors
Sales Consultant:
Review:

Very pleased with the Technician that came today. He was very personal and professional and appeared to be very honest with me.
Robert Mccabe
Lawrence Palmer Service Provided:
Install Garage Doors
Sales Consultant:
Review:

Aaron, Jared and Lawrence get a 5 STAR rating.
Wanda Davenport
Lawrence Palmer Service Provided:
Install Garage Doors
Product:
Garage Doors
Sales Consultant:
Review:

Our garage door bolts came off the wall. The repairman fastened the bolts into the wall and now the garage door works fine. He was timely, polite, and very efficient. We really appreciated the fast service. My husband is very hard of hearing and the repairman called when he was on route giving him plenty of notice to meet him outside the complex. The estimates have been forwarded to our landlord. Thank you once again.
Barry Owen
Lawrence Palmer Service Provided:
Garage Door Repair
Sales Consultant:
Review:

We were very satisfied with the service. The technician was quite friendly and very qualified. We give 5 stars.
Berniece Gordon
Lawrence Palmer Service Provided:
Garage Door Repair
Sales Consultant:
Review:

This is the second time I've used Precision this year -- two different garages. Both times they were on time, fast service, friendly, clear about what I needed and fairly priced. I'd recommend them and use them again.
Kevin Phillips
Lawrence Palmer Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Sales Consultant:
Review:

On time, courteous- good explanation of work.
Yvonne Paul
Lawrence Palmer Service Provided:
Garage Door Repair
Sales Consultant:
Review:

Mr. L Palmer did a excellent job in repairing my garage door opener in minimum time.
Leonard Szeszycki
Lawrence Palmer Service Provided:
Garage Door Opener Repair
Sales Consultant:
Review:

Prompt, polite and efficient service - 5 Star
Phillip Claiborne
Lawrence Palmer Service Provided:
Garage Door Repair
Sales Consultant:
Review:

amazing service. couldn't open garage door saturday night; car captive inside garage; needed car to work; thought i'd have to rent a car. But instead, Precision came out and fixed it, on a Sunday, arriving within two hours after our call. simply astonishing. Thank you, guys.
Susan & josh Oconnor
Lawrence Palmer Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Sales Consultant:
Review:

They actually arrived 45 minutes before promised time. Very polite young man who knew exactly what to do and for a reasonable price. Thank you Precision Door.
Loy Fulford
Lawrence Palmer Service Provided:
Garage Door Repair
Sales Consultant:
Date: 07/13/2015
Install Garage Doors
,
Review:

WOW! Just had a new garage door installed.....our third in 37 years and the first to actually match the color of our vinyl trim What a BIG change in "curb appeal" - makes me wish our garage door faced the front of the house! Both of your technicians (Lawrence Palmer and Aaron Boner) were top notch. You should be proud to have them represent Precision. Since both techs rate a 5 - guess this gives you a big 10...
John Lyle
A Response from: Dan

Thank you for the kind words! We appreciate the business!

Lawrence Palmer Service Provided:
Install Garage Doors
Product:
Garage Doors
Sales Consultant:
Review:

One star, or less. When I called your company the operator kind of gave me a price for fixing a broken spring on my garage door. The technicians came to my home and quote me a price of two and a half more than the operator. That is crazy and a waste of your Tec time and mine. I got the door repaired for half as much from a big company like yours. The technicians fixed my door in 30 minutes and I saved over 200 dollars. I showed him the bill your Tec left with me.
Richard Boon
A Response from: Dan

Unfortunately our customer service representatives cannot quote a total repair price over the phone. They have been given a price range to quote for various parts. A firm quote cannot be given until the door & opener have been properly inspected. The quote that was given was to do what we recommend for optimal performance & warranty. I'm sorry we couldn't agree to do business. We've found that the cheapest route is not always the best.

Lawrence Palmer Service Provided:
Garage Door Repair
Sales Consultant:
Review:

Thanks for the fast service. Lawrence arrived at the house and went right to work. He was very through on his estimates of repairs and finished in record time so that my wife could get her car out to do birthday shopping for our daughter.
Eddie Gray
Lawrence Palmer Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Sales Consultant:
Review:

I most definitely rate the service I received a 5. From the time that I picked up the phone to call for an appointment to the job was finished. The service was prompt, courteous and thorough. I would glady recommend Precision Garage Door Service.
Linda Haley
A Response from: Dan

Thank you for the great review!!! We appreciate the business!

Lawrence Palmer Service Provided:
Garage Door Repair
Sales Consultant:
Review:

Great responsive service. Came back to our home next day when the service issue was not fully resolved in order to repair
Missy Michaels
Lawrence Palmer Service Provided:
Garage Door Repair
Product:
Remotes / Keypad
Sales Consultant:
Review:

Service was on time, professional with fast diagnosis and parts on the truck
Robert Johnson
Lawrence Palmer Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
Sales Consultant:
Review:

I have used Precision every time I have a garage repair need. They are always quick to respond, quick to repair, and the bill reflects a fair price.
marilyn jones
Lawrence Palmer Service Provided:
Garage Door Repair
Sales Consultant:
Review:

I chose Precision Garage Door Service strictly by chance and was very pleased with their work. They showed up on time, repaired my door within thirty minutes and the repairman was very thorough and pleasant. I felt the charge was reasonable and would certainly recommend them at a 5 star rating. Good job Precision!
Debra
Lawrence Palmer Service Provided:
Garage Door Repair
Product:
Belt Drive Garage Door Opener
Sales Consultant:
Review:

Due to the age of my system and the type of damage cause by my old faulty spring, I had to get new rollers and springs as well as a new opener. Lawrence from Precision was very nice and helpful in getting my problems solved. I would recommend him and his company if you ever have a garage door emergency.
David and amanda Hardy
Lawrence Palmer Service Provided:
Garage Door Repair
Product:
Garage Door Opener
Sales Consultant:
Review:

Very professional service. Also an expensive service. However, you get what you pay. And they told me it came with a lifetime warranty. So if you want to get the job done right, the first time, these guys seem equipped to do just that. I had a circuit board replaced and a broken spring replaced. However, I would highly recommend talking with the person on the phone before the technician comes out and go over all price range options for your particular service or repair. Based on some of the reviews, I thought that I had done that, but I still had sticker shock on the total price, it was about $100 over the top range the guy gave me on the phone. They will also present an "overhaul" option for a few hundred bucks more. This will include replacing the spring, roles, cable, etc. and comes with a lifetime warranty. Just be aware that they will present this option. I decided to go with that option and I have no regrets. An expensive repair, but the door and opener are working better than new. Also be aware there is a $65 charge just to come out. I also tried to use the 15% off coupon on this web site, but the tech just told me... oh I will just not charge you the $65 trip charge so its a wash.... not exactly. So I was not able to use that coupon. So, bottom-line - know what your costs will be before they come out and know what you are looking for - just the repair or to overhaul your door. Even with these items, I still recommend this company to do the repair on your door. They showed up on time and ready to get the job done, finished in a very reasonable amount of time, and the door is working great. They only thing to change in the customer approach is to be more transparent when talking with the customer so they can better understand what their costs might run into. If I have trouble with the other door... I will still call Precision Door Service.
Todd Fleenor
Lawrence Palmer Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Sales Consultant:
Review:

Technician was on time. Very knowledgeable and friendly. I give 5 stars
Brada Conklin
Lawrence Palmer Service Provided:
Garage Door Repair
Sales Consultant:
Review:

I saw an ad for this company in a val pak envelope. They came out promptly and solved the problem quickly. The serviceman was very nice. I will call them again.
Carrie Haslam
Lawrence Palmer Service Provided:
Garage Door Repair
Sales Consultant:
Review:

Excellent costomer service. Your technician was friendly and did a great job.
Chris Eldredge
Lawrence Palmer Service Provided:
Garage Door Repair
Sales Consultant:
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