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Precision Garage Door Review Transparency System ©

Precision Garage Door has always been dedicated to bringing you REAL, fair and honest reviews. We receive reviews from our customers through many different mediums. To make our reviews more transparent, we have decided to reveal how exactly these reviews get here.

Types of Reviews


This review was a "Report Card Submission". We ask our customers to fill out a "report card", like the one pictured below, at the completion of every job. The star rating is an average of how the technician performed in knowledge, promptness, courtesy, ability to finish the job quickly and in one visit, clean up of the job site and overall quality of the finished work. To add transparency to our business we make these public on our website.



At the completion of every job we ask our customers to review our business on our website. Their comments are reviewed manually for inappropriate language and then posted to the website unedited.


This review was a "Telephone Submission". Often after work is completed we conduct a telephone survey to ensure complete satisfaction with the work we did. With permission, Comments from these calls are transcribed and displayed on our website.


This review was an "E-mail Submission". Sometimes our customers send us emails to let us know more about how we performed. With their permission these are posted to the site.


This review was a "Postal Mail Submission". Our customers send us letters through traditional postal mail reviewing our performance. When they do, we transcribe it and place it on our website.

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Read what people are saying
about Precision Garage Door:

Precision Garage Door Nashville
has received 156 reviews, averaging:

4.81 of 5 Stars

Broken Garage Door Spring Repair
Nashville, TN
4.000 of 5 Stars
Precision Garage Door4.000 of 5 Stars
Date: 01/25/2012
Comments: Online
submission
[?]
Good job. Came ahead of schedule.
Narayana Bhat
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Repair Springs
Technician:
Broken Garage Door Spring Repair
Murfreesboro, TN
4.000 of 5 Stars
Precision Garage Door4.000 of 5 Stars
Date: 01/25/2012
Comments: Online
submission
[?]
Hi: Tech was on time for preset day to repair sprung spring & evaluate condition of 14 yr. old Clopay door. Door was functional before tech arrived. After signing the required contract, he went about his business to replace springs, guide/safety wire & rollers. Door was operational & much quieter after repair. Tech also gave option of different guarantees for different prices & required payment before leaving. Total cost a little over $400.
don pearson
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Repair Springs
Manager:
Broken Garage Door Spring Repair
Franklin, TN
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 01/25/2012
Comments: Online
submission
[?]
The technician did a great job ~ good employee ~ be thankful :)
Peggy Moss
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Repair Springs
Technician:
Broken Garage Door Spring Repair
Franklin, TN
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 01/25/2012
Comments: Online
submission
[?]
I choose Precision garage doors for the information and professional website that I read. I was so pleased that they were able to come out the very same day and repair the garage door. I appreciated the email confirmation and notice of who would come to my home for the repair. They were very professional and used quality replacement parts. The garage door works better now than it did when it was new. It now has the proper size springs and equipment necessary for it to work properly. Very happy with the work and professionalism they showed.
Tonja hibma
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Repair Springs
Technician:
Broken Garage Door Spring Repair
Brentwood, TN
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 01/24/2012
Comments: Online
submission
[?]
Incurred a broken spring one night, called Precision the next morning, and had new springs in place by 4pm that day. Very professional, explained my options and allowed me to choose the level of service I needed. It was my 2nd spring in 3 years (from someone else) so the lifetime warranty on all parts is nice. I would recommend Precision and will keep them on file.
andy gill
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Repair Springs
Technician:
Garage Door Repair
Brentwood, TN
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 01/14/2012
Comments: Online
submission
[?]
Jeff was very professional. He really explained everything that he was doing. He made suggestions for the future. I will definitely be using Precision Garage Door Service again, and would not hesitate recommending the company to any of my friends.

Thank you.
evelyn woodard
Service Provided:
Garage Door Repair
Product:
Garage Door Repair Springs
Technician:
Install Garage Doors
Antioch, TN
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 01/13/2012
Comments: Online
submission
[?]
Precision responded very quickly when our son mangled the garage door last summer. The technician was awesome, and was able to get us working even though the door was toast. We bought a new door and opener - I thought the price was in line with what I would have paid elsewhere. The new setup is AMAZINGLY QUIET! Our old door woke the dead. We are very pleased with both the door and opener and with Rick, our installer. This winter, we developed a gap along the top of the door - probably due to the wood in our header shrinking. Rick back came out and adjusted the opener - in and out in 5 minutes, no charge.
denise becker
Service Provided:
Install Garage Doors
Product:
Precision Garage Door Opener
Installer:
Broken Garage Door Spring Repair
Burns, TN
4.000 of 5 Stars
Precision Garage Door4.000 of 5 Stars
Date: 01/12/2012
Comments: Online
submission
[?]
It was excellent needed to come back to adjust door but otherwise a great job.
joe knuutila
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Repair Springs
Technician:
Broken Garage Door Spring Repair
Mount Juliet, TN
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 01/12/2012
Comments: Online
submission
[?]
I called Precision after I called two other companies that were recommended to me by friends and neither of the two returned my call. I saw a coupon for precision so I thought I would call them. I talked to real live person who made by appointment for the next day. Cole was the technician and he was very well informed on garage doors and was a very pleasant rep. of the company. He recommended some things that would be needed in the future and I went ahead and had Cole replace one spring with two and replace the rollers because it just made sense to do it now. Would definitely recommend precision to anyone. Extremely professional from the get go.
terri Grasela
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Repair Springs
Technician:
Install Garage Doors
Antioch, TN
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 01/12/2012
Comments: Online
submission
[?]
This was the best most professional company I have worked with in years. I felt like my wife and son were safe if I had to leave. Thanks for the wonderful garage door and thanks for your professionalism.
Andrew McClarney
Service Provided:
Install Garage Doors
Product:
Steel Garage Doors
Installer:
Garage Door Repair
Hendersonville, TN
4.000 of 5 Stars
Precision Garage Door4.000 of 5 Stars
Date: 01/11/2012
Comments: Online
submission
[?]
Would have been a five but one thing was forgotten and technician had to return to fix. But everyone forgets things. Good job and good service. Thanks.
wanda wilburn
Service Provided:
Garage Door Repair
Product:
Garage Door Repair Springs
Technician:
Garage Door Repair
Goodlettsville, TN
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 01/10/2012
Comments: Online
submission
[?]
Our installer was very knowledgeable and provided quick, excellent customer service. I will definitely recommend Precision to family and friends!!
daisy marx
Service Provided:
Garage Door Repair
Product:
Garage Door Repair Springs
Technician:
Garage Door Opener Install
Mount Juliet, TN
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 01/09/2012
Comments: Online
submission
[?]
Excellent service. Arrived on time and quickly diagnosed problem. New opener was installed - I really like the quieter garage door opener.
robert angle
Service Provided:
Garage Door Opener Install
Product:
Precision Garage Door Opener
Technician:
Broken Garage Door Spring Repair
Franklin, TN
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 01/05/2012
Comments: Online
submission
[?]
Replaced springs, rollers, cables with lifetime guaranteed products. Work done expertly, efficiently and timely. James is an excellent representative. Quite satisfied.
Jim B. Smith
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Repair Rollers
Technician:
Broken Garage Door Spring Repair
Lebanon, TN
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 01/05/2012
Comments: Online
submission
[?]
I was very impressed by the high level of knowledge and how thorough options were presented. I was provided with a quote for a complete set of doors and accessories, a replacement of existing doors. I can honestly say compared to others James (Precision) has my utmost confidence. I am going to have Jim return so we can go over the quote and I want my wife to choose the window patterns. Very impressed.
john ciala
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Repair Springs
Technician:
Garage Door Opener Install
Franklin, TN
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 01/02/2012
Comments: Online
submission
[?]
Not only did he replace our opener, but he realigned the tracks so the wheels weren't skew. Thanks so much!
Katie Ebert
Service Provided:
Garage Door Opener Install
Product:
Precision Garage Door Opener
Technician:
Broken Garage Door Spring Repair
Franklin, TN
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 01/02/2012
Comments: Online
submission
[?]
Service Rep was EXCELLENT

Knowledgeable and Professional
doug paisley
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Repair Springs
Technician:
Garage Door Opener Repair
Antioch, TN
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 01/02/2012
Comments: Online
submission
[?]
Technician showed up on time and got the job done on a timely basis. He recommended extra work on my garage door and gave me a discount to do the job. Excellent work and friendly service!!!
Dorothy Maxwell
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener Remotes / Keypad
Technician:
Broken Garage Door Spring Repair
Nashville, TN
4.000 of 5 Stars
Precision Garage Door4.000 of 5 Stars
Date: 12/22/2011
Comments: Online
submission
[?]
Good service and very helpful workers.
augustin montalto
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Repair Springs
Technician:
Broken Garage Door Spring Repair
Smyrna, TN
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 12/22/2011
Comments: Online
submission
[?]
Outstanding service and pricing! I let my "fingers do the walking" and also Googled and came across Precision's ad. After reading information and reviews on website I decided to give them a try for a broken garage door spring for my 2-car garage. Precision was able to get a technician (Rick) out the same day (at no additional charge) just before the holidays. Rick was able to assess the repairs, give repair options and provided accurate pricing estimates. Rick completed the repairs within an hour and left no evidence that he had ever been there. My wife was impressed with Rick's friendliness, knowledge and professionalism. I would not hesitate to use Precision for any future repair work. Stop looking around and call Precision.
Stephen & Susan Meyer
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Repair Springs
Installer:
Install Garage Doors
Goodlettsville, TN
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 12/21/2011
Comments: Online
submission
[?]
Rick was on time for the appointment. He went out of his way to make the doors work even though there were unforeseen difficulties. Rick was very nice and courteous and did an excellent job installing the new garage doors. Thanks a lot!
peter costanza
Service Provided:
Install Garage Doors
Product:
Steel Garage Doors
Installer:
Broken Garage Door Spring Repair
Murfreesboro, TN
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 12/17/2011
Comments: Online
submission
[?]
Dear Precision,
I am happy to write a review for your company! I contacted several different companies in the YELLOW Pages and found that your pricing was half that of your competitors. You gave me a quote over the phone with no gimmicks or caveats and arranged a time frame for your employee to come out that fit my time schedule. Your man showed up on time, diagnosed and repaired the problem quickly and even adjusted and lubricated my whole system. Your price was what you quoted, and the work was done right. I would recommend and use your company again without a second thought. WELL DONE!!!!
Robert jolley
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Repair Springs
Installer:
Broken Garage Door Spring Repair
Brentwood, TN
3.000 of 5 Stars
Precision Garage Door3.000 of 5 Stars
Date: 12/15/2011
Comments: Online
submission
[?]
Really........a $20 fuel surcharge? The $65 service fee should cover that. Other than that, Jeff did a great job.
sherri smith
Service Provided:
Broken Garage Door Spring Repair
Technician:
Broken Garage Door Spring Repair
Franklin, TN
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 12/14/2011
Comments: Online
submission
[?]
great service and professional job we had a power failure during the install but your tech finished the job by flashlight. he couldn't test the door with the opener due to lack of power,but said when it was restored if there was any problems to call and he would come back. the door works fine and I am satisfied thanks
walter harhay
Service Provided:
Broken Garage Door Spring Repair
Technician:
Garage Door Repair
Nashville, TN
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 12/13/2011
Comments: Online
submission
[?]
Great service. Knowledgeable and courteous serviceman.
Edna Presley
Service Provided:
Garage Door Repair
Product:
Garage Door Repair Cables
Manager:
Install Garage Doors
Brentwood, TN
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 12/12/2011
Comments: Online
submission
[?]
I had a great experience and love my garage doors. Thanks
krista gainer
Service Provided:
Install Garage Doors
Product:
Carriage House Garage Doors
Installer:
Broken Garage Door Spring Repair
Franklin, TN
4.000 of 5 Stars
Precision Garage Door4.000 of 5 Stars
Date: 12/12/2011
Comments: Online
submission
[?]
Explained all the options like he is supposed to do. Everything went fine. Hope it lasts at least 7 years like the last one.
Steve Finley
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Repair Springs
Technician:
Broken Garage Door Spring Repair
Antioch, TN
4.000 of 5 Stars
Precision Garage Door4.000 of 5 Stars
Date: 12/10/2011
Comments: Online
submission
[?]
The technician was prompt, efficient and professional.
victor davis
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Repair Springs
Technician:
Garage Door Repair
Murfreesboro, TN
4.000 of 5 Stars
Precision Garage Door4.000 of 5 Stars
Date: 12/08/2011
Comments: Online
submission
[?]
James was a great technician. Although I felt the price was a little high for a complete overhaul of my garage door($819), it sure is nice to have the door working again. The door only worked for one day after the initial repair, but when I called to report the trouble the service was excellent and James returned to make some adjustments and the door is now working...even when it is cold. I will call Precision again for garage door or garage door opener needs.
cheryl wolfe
Service Provided:
Garage Door Repair
Product:
Garage Door Repair Springs
Technician:
Install Garage Doors
Nashville, TN
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 12/07/2011
Comments: Online
submission
[?]
Very good service. I will use this company as my only garage door service provider.
augustin montalto
Service Provided:
Install Garage Doors
Product:
Steel Garage Doors
Technician:

Davidson County
4.8 out of 5 stars
(57)
(615) 369-2033
Dickson County
4 out of 5 stars
(1)
(615) 789-8268
Read All Dickson Reviews
  • Burns (1)
  • Charlotte
  • Dickson
  • Slayden
  • Vanleer
  • White Bluff
Maury County
5 out of 5 stars
(2)
(931) 548-1427
Read All Maury Reviews
Rutherford County
4.89 out of 5 stars
(28)
(615) 713-2564
Sumner County
4.71 out of 5 stars
(14)
(615) 537-4802
Read All Sumner Reviews
Williamson County
4.85 out of 5 stars
(39)
(615) 261-8855
Wilson County
4.63 out of 5 stars
(8)
(615) 257-0201

Come visit us at our Showroom & Headquarters:

Precision Garage Door 1(800) 713-3654
5011 Walkup Rd. Suite D Pegram TN 37143
Precision Garage Door Warranty

We Service ALL Major Brands, Including...


Amarr Garage Door Repair Chamberlain Garage Door Repair CHI Garage Door Repair Clopay Garage Door Repair Craftsman Garage Door Repair Fimbel Garage Door Repair Garaga Garage Door Repair Genie Garage Door Repair Home Depot Garage Door Repair LiftMaster Garage Door Repair Marantec Garage Door Repair Martin Garage Door Repair Overhead Door Garage Door Repair Precision Garage Door Repair Raynor Garage Door Repair Sears Garage Door Repair Stanley Garage Door Repair Wayne Dalton Garage Door Repair