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This review was a "Report Card Submission". We ask our customers to fill out a "report card", like the one pictured below, at the completion of every job. The star rating is an average of how the technician performed in knowledge, promptness, courtesy, ability to finish the job quickly and in one visit, clean up of the job site and overall quality of the finished work. To add transparency to our business we make these public on our website.
This review was a "Telephone Submission". Often after work is completed we conduct a telephone survey to ensure complete satisfaction with the work we did. With permission, Comments from these calls are transcribed and displayed on our website.
This review was an "E-mail Submission". Sometimes our customers send us emails to let us know more about how we performed. With their permission these are posted to the site.
This review was a "Postal Mail Submission". Our customers send us letters through traditional postal mail reviewing our performance. When they do, we transcribe it and place it on our website.
Onlinesubmission
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Precision responded very quickly when our son mangled the garage door last summer. The technician was awesome, and was able to get us working even though the door was toast. We bought a new door and opener - I thought the price was in line with what I would have paid elsewhere. The new setup is AMAZINGLY QUIET! Our old door woke the dead. We are very pleased with both the door and opener and with Rick, our installer. This winter, we developed a gap along the top of the door - probably due to the wood in our header shrinking. Rick back came out and adjusted the opener - in and out in 5 minutes, no charge.
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denise becker
