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Precision Garage Door Review Transparency System ©

Precision Garage Door has always been dedicated to bringing you REAL, fair and honest reviews. We receive reviews from our customers through many different mediums. To make our reviews more transparent, we have decided to reveal how exactly these reviews get here.

Types of Reviews


This review was a "Report Card Submission". We ask our customers to fill out a "report card", like the one pictured below, at the completion of every job. The star rating is an average of how the technician performed in knowledge, promptness, courtesy, ability to finish the job quickly and in one visit, clean up of the job site and overall quality of the finished work. To add transparency to our business we make these public on our website.


At the completion of every job we ask our customers to review our business on our website. Their comments are reviewed manually for inappropriate language and then posted to the website unedited.

This review was a "Telephone Submission". Often after work is completed we conduct a telephone survey to ensure complete satisfaction with the work we did. With permission, Comments from these calls are transcribed and displayed on our website.

This review was an "E-mail Submission". Sometimes our customers send us emails to let us know more about how we performed. With their permission these are posted to the site.

This review was a "Postal Mail Submission". Our customers send us letters through traditional postal mail reviewing our performance. When they do, we transcribe it and place it on our website.

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Read what people are saying
about Precision Garage Door in:

Nashville, TN

(615) 369-2033

Nashville has received 52 reviews, averaging:

4.83 of 5 Stars
4.83 of 5 Stars

Garage Door Opener Install
Nashville, TN
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 05/09/2012
Comments: Online
submission
[?]
I called Precision from the website, and within 2 hours Cole was at my door. He was friendly, experienced, and quick. A great job by Precision overall. I would highly recommend Precision to anyone!
– Dev Pollock
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener Remotes / Keypad
Technician:
Cole McCollum
Garage Door Repair
Nashville, TN
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 05/09/2012
Comments: Online
submission
[?]
My garage door was not closing. Jeff, my technician, was extremely knowledgeable, courteous, and was very patient in answering all of my questions and fixed it very quickly.

He also took the time to explain and show me what he was fixing and why. Excellent service!
– suzanne prokasy
Service Provided:
Garage Door Repair
Technician:
Jeff Zook
Install Garage Doors
Nashville, TN
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 05/07/2012
Comments: Online
submission
[?]
Jared was our first contact, and was a true professional. Performed all as stated, ans exceeded our expectations.

The new garage has made quite a positive difference!
– Louis Dubrow
Service Provided:
Install Garage Doors
Product:
Carriage House Garage Doors
Manager:
Jared Ange
Broken Garage Door Spring Repair
Nashville, TN
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 05/02/2012
Comments: Report Card
submission
[?]
QUICK RESPONSE
– HOOVER
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Repair Springs
Manager:
Jared Ange
Garage Door Opener Install
Nashville, TN
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 04/17/2012
Comments: Online
submission
[?]
Precision Garage has always been prompt and courteous. The technician was knowledgeable and competent in his work and I have always felt he gave us an honest assessment of the work that needed to be done. Thank you!
– paula guerette
Service Provided:
Garage Door Opener Install
Product:
Garage Door Repair Opener
Manager:
Jared Ange
Garage Door Repair
Nashville, TN
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 04/11/2012
Comments: Online
submission
[?]
My overall experience using Precision Garage was very good. The technician Cole was very knowledgeable and answered all my questions.The quality of work performed on my garage was done professionally and promptly at a fair price. I would use Precision Garage in the future and recommend them to others.
– jeffery morris
Service Provided:
Garage Door Repair
Product:
Garage Door Repair Springs
Technician:
Cole McCollum
Garage Door Opener Install
Nashville, TN
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 04/03/2012
Comments: Online
submission
[?]
I chose Precision because I received a coupon in the mail. Precision definitely deserves 5 stars. James, the technitian was very efficient, friend, professional. And he was so good at explaining everything he was doing. I would also give him 5 stars and a big, fat raise. Kuddos to James!!!!
– sherry Troglen
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener Remotes / Keypad
Technician:
James Mckinney
Garage Door Repair
Nashville, TN
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 03/24/2012
Comments: Online
submission
[?]
I have called Precision twice and each time I was very pleased with their service. The office staff are very courteous and the technicians are on time, super professional, and extremely helpful. The costs are fair and I feel very comfortable calling Precision for help with my garage door.
– Heidi Lowenthal
Service Provided:
Garage Door Repair
Product:
Garage Door Repair Springs
Technician:
Jeff Zook
Garage Door Repair
Nashville, TN
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 03/23/2012
Comments: Online
submission
[?]
I found your company in the phone book. The service technician explained what he was doing as he worked. He was polite and professional. I'm pleased with the service that was provided.
– Janice Brooks
Service Provided:
Garage Door Repair
Product:
Garage Door Repair Springs
Technician:
Cole McCollum
Broken Garage Door Spring Repair
Nashville, TN
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 03/23/2012
Comments: Online
submission
[?]
First: I want to thank you for caring enough to follow up to check if I am satisfied with the service your company provided. This is A TRUE RARITY these days.
Second:I want to thank you for responding so quickly. Again, same day service is another RARITY.
Third: I want to thank you for hiring nice, polite, and knowledgeable young man who did a great job replacing the broken springs, cables, rollers, etc., and taking the time to explain what was needed, what he did to repair the garage door, and to explain the life time warranty on the repairs he made.
Fourth: I definitely will recommend your company to my friends and neighbors!
– marie wells
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Repair Springs
Technician:
James Mckinney
Garage Door Opener Repair
Nashville, TN
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 03/08/2012
Comments: Online
submission
[?]
Precision Door came during a time frame that we requested. The technician was helpful and very courteous. Warranty covered the service call but the tech went above and beyond expectations to see that all was working properly. Thanks Precision Door!
– james buchanan
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Repair Springs
Manager:
Jared Ange
Broken Garage Door Spring Repair
Nashville, TN
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 03/02/2012
Comments: Online
submission
[?]
The technician Cole McCollum arrived on time if not a little early to repair my garage door, The door had multiple problems and required a complete overhaul including a new torsion spring, new cables, new end bearings, new center bearing, new drums and new rollers. Mr McCollum was exceptionally polite, well organized and highly competent. He completed a rather complicated repair in about 2 1/2 hours. Because of better quality parts, the end product was a system that now works much smoother than it did when it was new and exceeded my expectations. Outstanding job!!!
– Robert Barrett
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Repair Springs
Technician:
Cole McCollum
Broken Garage Door Spring Repair
Nashville, TN
3.000 of 5 Stars
Precision Garage Door3.000 of 5 Stars
Date: 02/16/2012
Comments: Online
submission
[?]
First off i would like to say that i was impressed talking with Jeff, his knowledge of what was going on, nice and courteous. But what i was told when i called was not very close to what i paid, plus on top of that i was charged a $20 fuel charge that i was never told about. I was told between $78 and $178 but paid $250. I called to complain and a manager called Sunday and again was very nice and we talked for 30 minutes. Before he called i would of never used them again but after talking to them i do believe they do good work. I am thinking about having doors replaced and will probably give them a shot at replacing doors.
– Troy Fisher
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Repair Springs
Technician:
Jeff Zook
Broken Garage Door Spring Repair
Nashville, TN
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 02/15/2012
Comments: Online
submission
[?]
Being in the Service Industry for 42+ years I always took great pride in providing services superior of my competition. After receiving services from Precision, I truly believe Precision Garage Door organization to be second to none in providing only the best in Products and Services. From the outstanding and in-depth information provided on the Website to the initial first call to make an appointment, only to be followed up by the Professional Services by the technician Lawrence Palmer, the entire experience was a breath of fresh air. First impression of Mr. Palmer was his professional demeanor and expedience in his arrival time. Mr. Palmer thoroughly explained to me exactly what was needed for repair, the cost and the warranty. I purchased the over-haul package and it was well worth it, my garage door hasn't worked this well and as quite since I had this home built 20 years ago. He did recommend that I should add an extra spring due to the size and weight of the door and I have to say I always wondered why I didn't have double springs originally, this is a big heavy door and I now feel safer for my family when opening and closing it. Just want to say Thanks to the Precision Organization, the Appointment Phone Staff and the Technicians, specifically Mr. Palmer, I would without doubt recommend the Precision Group for any of your Garage needs - James Ledbetter -
– James Ledbetter
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Repair Springs
Technician:
Lawrence Palmer
Broken Garage Door Spring Repair
Nashville, TN
4.000 of 5 Stars
Precision Garage Door4.000 of 5 Stars
Date: 01/25/2012
Comments: Online
submission
[?]
Good job. Came ahead of schedule.
– Narayana Bhat
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Repair Springs
Technician:
Jeff Zook
Broken Garage Door Spring Repair
Nashville, TN
4.000 of 5 Stars
Precision Garage Door4.000 of 5 Stars
Date: 12/22/2011
Comments: Online
submission
[?]
Good service and very helpful workers.
– augustin montalto
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Repair Springs
Technician:
James Mckinney
Garage Door Repair
Nashville, TN
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 12/13/2011
Comments: Online
submission
[?]
Great service. Knowledgeable and courteous serviceman.
– Edna Presley
Service Provided:
Garage Door Repair
Product:
Garage Door Repair Cables
Manager:
Jared Ange
Install Garage Doors
Nashville, TN
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 12/07/2011
Comments: Online
submission
[?]
Very good service. I will use this company as my only garage door service provider.
– augustin montalto
Service Provided:
Install Garage Doors
Product:
Steel Garage Doors
Technician:
James Mckinney
Install Garage Doors
Nashville, TN
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 12/07/2011
Comments: Online
submission
[?]
Very good service. I will use this company as my only garage door service provider.
– augustin montalto
Service Provided:
Install Garage Doors
Product:
Steel Garage Doors
Technician:
James Mckinney
Garage Door Repair
Nashville, TN
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 11/29/2011
Comments: Online
submission
[?]
Excellent service on the garage door overhaul!
– marcus schulz
Service Provided:
Garage Door Repair
Product:
Garage Door Repair Rollers
Manager:
Jared Ange
Install Garage Doors
Nashville, TN
4.375 of 5 Stars
Precision Garage Door4.375 of 5 Stars
Date: 11/18/2011
Comments: Report Card
submission
[?]
AFTER AN UNCOMFORTABLE START THE SITUATION WAS TURNED AROUND. THANK YOU FOR BEING PROMPT AND WILLING TO MAKE THE SITUATION CORRECT.
– KRISTI
Service Provided:
Install Garage Doors
Product:
Steel Garage Doors
Installer:
Rick Taylor
Broken Garage Door Spring Repair
Nashville, TN
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 11/17/2011
Comments: Report Card
submission
[?]
VERY FRIENDLY, VERY KNOWLEDGEABLE AND GREAT WORK. THANKS!
– KIM AND STEVE
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Repair Springs
Technician:
Cole McCollum
Broken Garage Door Spring Repair
Nashville, TN
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 11/16/2011
Comments: Online
submission
[?]
Rick was an outstanding technician and I very much appreciated his professionalism and his workmanship. I think hands down he was the best technician I've ever had come to the house for garage door repair. Personable, thorough, prompt ... and he took care of my problem when another company was unable to. Thank you for the great work!
– gayle kerr
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Repair Springs
Installer:
Rick Taylor
Broken Garage Door Spring Repair
Nashville, TN
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 10/13/2011
Comments: Online
submission
[?]
very Very Very Good service. Mr. Zook did a beautiful work. This is a good idea. Thank you , I
– john miller
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Repair Springs
Technician:
James Mckinney
Broken Garage Door Spring Repair
Nashville, TN
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 10/01/2011
Comments: Online
submission
[?]
Arrived within an hour of my call. Fantastic customer service. Perfect repair, completed extremely quickly. Will use again. Highly recommend!
– jan liechty
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Repair Springs
Technician:
James Mckinney
Broken Garage Door Spring Repair
Nashville, TN
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 09/22/2011
Comments: Online
submission
[?]
James did great jobs for fixing our broken garage door in weekend.
– frank feng
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Repair Springs
Technician:
James Mckinney
Broken Garage Door Spring Repair
Nashville, TN
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 09/22/2011
Comments: Online
submission
[?]
James did great jobs for fixing our garage door in the weekend, thanks!
– frank feng
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Repair Springs
Technician:
James Mckinney
Garage Door Repair
Nashville, TN
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 09/22/2011
Comments: Online
submission
[?]
Every time I call Precision they come that same day. They do an excellent job of assessing the problem and explaining what is needed to fix the problem.

They are reliable, honest and the work is well done.
– rickey schuller
Service Provided:
Garage Door Repair
Product:
Garage Door Repair Springs
Technician:
Jeff Zook
Broken Garage Door Spring Repair
Nashville, TN
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 09/09/2011
Comments: Report Card
submission
[?]
N/A
– DONNA
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Repair Springs
Technician:
James Mckinney
Broken Garage Door Spring Repair
Nashville, TN
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 08/31/2011
Comments: Online
submission
[?]
James replaced everything except the garage door. I professionalism, thoroughness, quickness, and cleanliness gave this customer an excellent opinion of your company.
– jim kelso
Service Provided:
Broken Garage Door Spring Repair
Product:
Precision Garage Door Opener
Technician:
James Mckinney

Cheatham County
4.86 out of 5 stars
(7) (615) 246-5445
Read All Cheatham Reviews
Davidson County
4.83 out of 5 stars
(78) (615) 369-2033
Read All Davidson Reviews
Dickson County
4 out of 5 stars
(1) (615) 789-8268
Read All Dickson Reviews
  • Burns (1)
  • Charlotte
  • Dickson
  • Slayden
  • Vanleer
  • White Bluff
Maury County
5 out of 5 stars
(3) (931) 548-1427
Read All Maury Reviews
Rutherford County
4.89 out of 5 stars
(37) (615) 713-2564
Read All Rutherford Reviews
Sumner County
4.76 out of 5 stars
(17) (615) 537-4802
Read All Sumner Reviews
Williamson County
4.87 out of 5 stars
(45) (615) 261-8855
Read All Williamson Reviews
Wilson County
4.77 out of 5 stars
(13) (615) 257-0201
Read All Wilson Reviews

Come visit us at our Showroom & Headquarters:

Precision Garage Door 1(800) 713-3654
5011 Walkup Rd. Suite D Pegram TN 37143
Precision Garage Door Warranty

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