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Onlinesubmission
[?]
Would have been a five but one thing was forgotten and technician had to return to fix. But everyone forgets things. Good job and good service. Thanks.
–
wanda wilburn
Onlinesubmission
[?]
$15 off Garage Door Repair Total
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Precision Garage Door Review Transparency System ©
Precision Garage Door Review Transparency System ©
Precision Garage Door has always been dedicated to bringing you REAL, fair and honest reviews. We receive reviews from our customers through many different mediums. To make our reviews more transparent, we have decided to reveal how exactly these reviews get here.
Types of Reviews
This review was a "Report Card Submission". We ask our customers to fill out a "report card", like the one pictured below, at the completion of every job. The star rating is an average of how the technician performed in knowledge, promptness, courtesy, ability to finish the job quickly and in one visit, clean up of the job site and overall quality of the finished work. To add transparency to our business we make these public on our website.
At the completion of every job we ask our customers to review our business on our website. Their comments are reviewed manually for inappropriate language and then posted to the website unedited.
This review was a "Telephone Submission". Often after work is completed we conduct a telephone survey to ensure complete satisfaction with the work we did. With permission, Comments from these calls are transcribed and displayed on our website.
This review was an "E-mail Submission". Sometimes our customers send us emails to let us know more about how we performed. With their permission these are posted to the site.
This review was a "Postal Mail Submission". Our customers send us letters through traditional postal mail reviewing our performance. When they do, we transcribe it and place it on our website.
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Read what people are saying
about Precision Garage Door near:
Sumner County, TN
(615) 537-4802
Sumner County has received 14 reviews, averaging
Garage Door Repair
Hendersonville, TN
Date: 01/11/2012
Onlinesubmission
[?]
Install Garage Doors
Gallatin, TN
Date: 12/06/2011
Onlinesubmission
[?]
Times and schedule of time to install as well as an adjustment were done professionally.
–
John Rodriguez
Broken Garage Door Spring Repair
Hendersonville, TN
Date: 11/16/2011
Onlinesubmission
[?]
Your company did what they said they would do and I am pleased by the results. The technician was professional and knew exactly how to fix the door. Thank you.
–
brian mihalick
Broken Garage Door Spring Repair
Product:
Garage Door Repair Springs
Manager:
Broken Garage Door Spring Repair
Hendersonville, TN
Date: 10/13/2011
Onlinesubmission
[?]
Was very pleased with Lawrence as the technician. Was very polite and was very thorough in the repair of my garage door. He was also very neat and clean up all the old parts before he left. I would definitely recommend Precision Door service to anyone that want a quality job done.
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john mcintosh
Broken Garage Door Spring Repair
Product:
Garage Door Repair Springs
Technician:
Garage Door Opener Install
Hendersonville, TN
Date: 09/29/2011
Onlinesubmission
[?]
Thanks Precision
I wanted a professional service and I got it....the technician was very professional with a great personality to go with it. Highly recommend this company.
I wanted a professional service and I got it....the technician was very professional with a great personality to go with it. Highly recommend this company.
–
elaine walker
Garage Door Opener Install
Product:
Liftmaster Chain Drive Garage Door Opener
Technician:
Garage Door Repair
Gallatin, TN
Date: 09/08/2011
Onlinesubmission
[?]
Great Job. My door broke on a Saturday night. Jeff was there the next morning to repair it. He did a great job, explained all he was doing, and double checked everything. Thank you Jeff for all you did.
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andy mallett
Garage Door Repair
Hendersonville, TN
Date: 08/16/2011
Onlinesubmission
[?]
We had problems with our garage doors not closing all the way and both doors seemed very loud during operation. Pete was able to come out and explain what was causing the problems with the doors and make very professional suggestions on what needed to be repaired to correct the problems. Pete was able to perform the necessary repairs and had all the needed parts on his service truck which allowed him to complete the repair in no time. I do feel that the price is a little more then what others may charge but now we have the peace of mind of a life-time guarantee. Would recommend Precision Door to anyone. Great job.
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kelly murphy
Garage Door Repair
Product:
Garage Door Repair Springs
Technician:
Pete Gantt
Garage Door Repair
Hendersonville, TN
Date: 06/14/2011
Onlinesubmission
[?]
Pete did a great job, and he even arrived ahead of schedule, he was pleasant to deal with. I am also happy that you have weekend service, because I called 5 other Garage Door Companies and Precision was the only company that was open for business. The only complaint I have is that the price of replacing my metal rollers with Nylon rollers, they run around $4 a piece, but you charged $18 a piece to replace them, I thought that was a little expensive for the labor and rollers. Thanks
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Tanya Jackson
Garage Door Repair
Product:
Garage Door Repair Rollers
Technician:
Cory Holton
Garage Door Repair
Hendersonville, TN
Date: 06/05/2011
Onlinesubmission
[?]
When we purchased our home a year ago, we could tell the bottom panel of one of our doors had been hit. One year later, the crease in the door turned into a tear, and was affecting the door's performance. The honesty and sincerity of short term help, long term solution advice, and factual assessment of what needed to be done was very appreciated. The work was GREAT and we will use Precision again! I don't recall my technicians name only because the work was done over a month ago, and I don't remember, but the technician made ALL the difference.
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jeff flint
Garage Door Repair
Product:
Garage Door Repair Springs
Technician:
Pete Gantt
Garage Door Repair
Gallatin, TN
Date: 04/26/2011
Onlinesubmission
[?]
This door was very shaky and uneven while operating. Pete replaced the springs, rollers, cables & pulleys. After he was through the door opens quietly and smooth. He did a great job...
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robert forte
Garage Door Repair
Technician:
Pete Gantt
Broken Garage Door Spring Repair
Hendersonville, TN
Date: 04/26/2011
Onlinesubmission
[?]
Excellent customer service and professional repair work.
–
stephen henry
Broken Garage Door Spring Repair
Technician:
Cory Holton
Broken Garage Door Spring Repair
Gallatin, TN
Date: 03/22/2011
Onlinesubmission
[?]
totally awesome from start to finish....highly recommended
–
Richard Kearney
Broken Garage Door Spring Repair
Product:
Garage Door Repair Springs
Manager:
Garage Door Repair
White House, TN
Date: 08/18/2010
Onlinesubmission
[?]
I highly recommend this company. After dealing with a couple of lackluster attempts on CraigsList, I turned to the Yellow Pages and found a professional looking add that was endorsed by the BBB. I called, got a same day appointment scheduled. The technician Jared called and kept me informed about his progress to give me a better idea of his schedule. When he arrived, he was very courteous and professional and diagnosed my problem seconds into the visit. He informed me about another impending problem to expect in the near future, but never pushed me to have it repaired. I accepted his recommendation and had the whole thing done in less than 1 hour. I told him that if anything ever needs to be done again, that Precision will be my choice, and that Jared will be the tech I request. Thank you for your excellent service.
–
Chris Sloan
Garage Door Repair
Hendersonville, TN
Date: 04/16/2010
Onlinesubmission
[?]
Very pleased with repair work. Richie was very thorough, professional, and knowledgeable. The only thing keeping me from rating 5 stars was price. I think it was a little high.
A Response from Dan:
–
Jake Judd
Thank you for choosing Precision Garage Door Service.
Garage Door Repair
Technician:
Richard Hawkins
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Come visit us at our Showroom & Headquarters:
Precision Garage Door
1(800) 713-3654
5011 Walkup Rd. Suite D
Pegram
TN
37143
We Service ALL Major Brands, Including...
- Cheatham County
(615) 246-5445 - Davidson County
(615) 369-2033 - Dickson County
(615) 789-8268 - Maury County
(931) 548-1427
- Rutherford County
(615) 713-2564 - Sumner County
(615) 537-4802 - Williamson County
(615) 261-8855 - Wilson County
(615) 257-0201
