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My credit card transaction was declined in Nashville because you run your transactions through Pittsburgh. You need to work on that inconvenience to the customer.

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Thomas was straightforward relocation very professional, pleasure

Thank you so much for your review!

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Thomas Hoffman was our service tech and he was here when he said he would be - explained thoroughly the problems he saw when he inspected the door, gave us clear options with explanations. His work was quick and the door works great and is quiet.

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Fast and efficient service. Even came out on Sunday! Garage door is good as new now.

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They are not the cheapest but they know what they are doing and very professional. You get what you pay.

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My service technician was the absolute best! He called me to say he could come earlier than the original appt. to help me get the garage door repaired. When he arrived, he saw the problem and immediately fixed it. He was very caring and helpful. Excellent service man!

It's always exciting to us to hear how well our employees are treating our cherished customers and servicing their garage door needs!

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Very happy with my decision to use Precision to replace my garage door openers. After some initial issues with the install, Todd and Sean made it right and I could't be more satisfied.

We are so pleased to hear that we were able to satisfy your garage door needs! We truly appreciate your business!

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I really appreciate Thomas' professionalism and excellent service - he took the time to educate me about all of the aspects of my garage door and components and explained all of my options well. Thank you again!

Thank you for your wonderful feedback! We pride ourselves on educating our customers, so that you have all the knowledge you need in order to make the best decision for yourself. Please let us know if you ever need us again. Happy to serve.

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Fast service and a wonderful and personable technician. I'd highly recommend.

Thank you for your kind words. We appreciate your business and are always happy to serve.

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Todd was polite and helped me understand the problem and possible solutions.

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I give them 5 stars for sure. We have used Precision in the past and always found them to be prompt, courteous and reasonably priced. Today our garage door only needed a minor adjustment and the service man fixed it at no charge! They have our business locked up now for sure.

We truly appreciate your feedback an are very happy to hear you are so pleased with our service. We pride ourselves in good customer service. Thank you again!

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This is my second experience with Premier. Both in 2012 and now, I have been very pleased with the timeliness, efficiency, and skill set of the service techs. With today's work request, Brandon and his assistant were on time, provided clear informations and instructions, installed a new opener, and straightened out some amateur electrical installation that the previous homeowner did on the opener that was installed in 2002. And they cleaned up thoroughly! Thank you Premier!

Thank you for being such a loyal and longstanding customer!! It is truly our pleasure doing business with you. Thank you for the amazing feedback!

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Quick response & the service was excellent!!!!

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I needed an emergency repair on Sunday afternoon. Precision was the only one who could send someone out. The technician, Brandon, was very efficient and solved the problem quickly.

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Excellent Job!!!!

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We had a very old garage door. When it broke, Precision Door Service was very quick to come out and look it over. Lawrence was very easy to work with and explained everything very clearly. When the door came in, Aaron did a great job with installation. I was very pleased with their work and would be happy to work with them again.

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Shane was very Knowledgeable, efficient & a nice personality!!! Actually got to speak with a live person when called!!!

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I found out about Precision Door Service from the Val Pak coupon mailing. I called and got an appointment quickly. Shane Follis completed the repair right then and the bill was less than the estimate. Who wouldn't be happy with that? Now our garage door operates so much quieter and goes up all the way instead of hanging down 8 inches. Lifetime warranty on all the parts equates to a no brainer for anyone to schedule their garage door repairs with Precision Door Service. No one likes to spend money on repairs, but I am one happy customer!

Very thankful for the kind words & great review! Thank you for the business & Happy Holidays!!!!

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Precision had a technician out the next day to fix our garage door. Todd was very kind and professional. I will not use any other company for my garage door needs!

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This is the second time I've used Precision this year -- two different garages. Both times they were on time, fast service, friendly, clear about what I needed and fairly priced. I'd recommend them and use them again.

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Brandon was our tech today & he did a great job. Immediately diagnosed the problem with our non functioning door & made upgrades & repairs to both doors. After the upgrades, one door had track issues & it took a bit of creativity to figure out how to get it run smoothly. Very pleased with the work.

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Expensive but well worth it to get my garage doors repaired quickly and get them fixed right the first time. I highly recommend Precision Garage Door Service.

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Very professional, concerned and punctual. Happy that the service was done quickly. So far everything with the doors working well. WE went into our garage on a Sunday Morning and could not get out...the door would not open.....called Precision and they had someone there in a timely manner. Thanks

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The representative who came to my home to repair the garage door was highly professional, competent and courteous. I would recommend your company to any of my family and friends.

Thank you Mr. Hines!!! That's all we can ask for! We greatly appreciate the business & will continue to do our best!

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Great responsive service. Came back to our home next day when the service issue was not fully resolved in order to repair

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The repairmen were professional- Paid 580 dollars- had to come back out- and had to pay additional 80 dollars-We are retired and the charge seemed a little steep- didnt know how much a new one would cost? Needed to have checked into that- It squeaks but is working

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Called and got someone to come out the next day, he was honest & thorough and had my garage door working again in no time.

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Very professional service. Also an expensive service. However, you get what you pay. And they told me it came with a lifetime warranty. So if you want to get the job done right, the first time, these guys seem equipped to do just that. I had a circuit board replaced and a broken spring replaced. However, I would highly recommend talking with the person on the phone before the technician comes out and go over all price range options for your particular service or repair. Based on some of the reviews, I thought that I had done that, but I still had sticker shock on the total price, it was about $100 over the top range the guy gave me on the phone. They will also present an "overhaul" option for a few hundred bucks more. This will include replacing the spring, roles, cable, etc. and comes with a lifetime warranty. Just be aware that they will present this option. I decided to go with that option and I have no regrets. An expensive repair, but the door and opener are working better than new. Also be aware there is a $65 charge just to come out. I also tried to use the 15% off coupon on this web site, but the tech just told me... oh I will just not charge you the $65 trip charge so its a wash.... not exactly. So I was not able to use that coupon. So, bottom-line - know what your costs will be before they come out and know what you are looking for - just the repair or to overhaul your door. Even with these items, I still recommend this company to do the repair on your door. They showed up on time and ready to get the job done, finished in a very reasonable amount of time, and the door is working great. They only thing to change in the customer approach is to be more transparent when talking with the customer so they can better understand what their costs might run into. If I have trouble with the other door... I will still call Precision Door Service.

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My garage door springs and openers were over 25 years old. The openers worked, and the doors would open with remote openers. However, I wanted to upgrade to the current engineering and technology. First, I scheduled an evaluation. I received an excellent analysis with an estimate for the job. Chris made the evaluation; one week later, he completed the job. The work and new openers are excellent. Now, my wife and I do not know when one of us opens the garage! (The doors and openers are so quite.) Bill Bates Brentwood

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I saw an ad for this company in a val pak envelope. They came out promptly and solved the problem quickly. The serviceman was very nice. I will call them again.