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Prompt , knowledgeable, thorough and courteous service!

Review:

Jared did a fantastic job installing my new garage door. He made sure that tolerances were good, he cleaned up after install, advised on future maintenance, and was prompt and courteous. Overall, an awesome installation! Thanks, Precision doors...you get what you pay for!

Thank you for the review, your kind words & the business Mr. Davis! These type of responses are what we strive for!!!

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I wish to tell you just how satisfied I am with the service your technician Justin Sawyer and your company provided in response to my poor operating garage doors. After all the work and repairs done by Justin the doors now work better than they did when new. Thank You. J Hackett

That's our goal Mr. Hackett!!! Glad we could help!!! Thank you for the kind words!

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this is something i never do but i appreciate people and businesses that are dependable , fair in their charges , expert in their workmanship , honest in their recommendations - thanks for all your help

& we appreciate YOU!!! Thank you for the review of our company!!! Call on us anytime & we'll do our best to provide the same consistent service!!!

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5 star

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I have had Jared come out a couple times in the past and today had Brandon—these guys are my GO TO people for garage door repairs!!! Very friendly and do a GREAT job!!!

Sorry Jared wasn't available, we're happy to hear that Brandon did a great job for you!!!!! Thanks for business & kind words!!!!!

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This was an emergency job with the technician arriving within an hour of our call. In another hour, the job was done and perfect. Excellent!

So glad we could help get you out of a tight spot!!! We're here to serve!!!!!!

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Mike was personable, knowledgable, and efficient. He was 4 hours early for the scheduled time, which was AWESOME! He had all the parts on hand and was able to quickly get us fixed up on a Friday evening. Thank you!

So thrilled you were so well taken care of! Thank you for your business!

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Very fast service.Tech was polite and quick to solve the problem!

Thank you for your review!

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Excellent service. Very straight forward and honest.

Thank you for your business and your feedback! Have a great weekend!

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I had a coupon for Percision but that’s not why I chose this company. They were friendly, gave me quick service, technician was on time and very knowledgeable. After Thomas Hoffman explained to me the problems of my garage door, I was given three choices for repair. I always like options! There was no pressure. The service was quick, fair and thorough.

Love to hear that you had such a great experience with us!!!!

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Bought my new door a few years ago and have needed service a few times since. Please keep in mind the service was unrelated to the quality of the door which is super. Always great service, reasonable charges, and good people. Highly recommend.

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Troy, your service person was very professional and it appears that he did a very satisfactory repair.After a few weeks of use of the repaired door i should be able to report that a very good repair job was done

Thank you for taking the time to write us a review of your services done. We look forward to hearing from you in a few weeks letting us know things are still going very well.

Review:

Excellent job by Mike.

Thank you for your review!

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Excellent service from Brandon. He explained all of the options from repair to replacement. Showed me the broken part and explained how it was causing the problem. Showed up on time, and even called 20 minutes prior to arrival time. Would recommend Precision.

Thank you for taking the time to post a review. Very pleased to hear Brandon was able to assist you with your garage door needs and that you are pleased.

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Mike did a great job! He called 30 minutes out and showed up a few minutes early (which I like), confirmed the needed repairs, gave me 3 options, and got it fixed in less time than expected. I appreciated his professional approach and detailed explaination of what was required to fix the problem.

Thank you for your review! We love it when our customers are happy and have a great experience! Please let us know if we can be of any further assistance.

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This place is a racket. They do good work, that's not the problem. But they quote you one thing on the phone so they can slyly get a tech out there and then they quote you something entirely different once he's there. Benjamin Franklin plumbing and Lee company do the exact same thing. It's just a shady way of doing business. I won't be calling these guys ever again.

So very sorry for any misunderstandings. Unfortunately, we do not give firm quotes over the phone. Customer service representatives only have a range of pricing for parts. Due to the many aspects of garage door repairs, it is very difficult to give a price without assessing the situation first hand. If you decide to give us another chance, we will do our best to exceed your expectations. Once again, we are very sorry for any misunderstanding or miscommunication. We truly do our best to service our customer needs and to be fair.

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Jared was excellent; courteous, friendly and efficient. The garage door looks great. Thank you for everything.

Thank you for such a wonderful review! Jared is a valued employee and always gives his best. We are pleased to hear you had a wonderful experience.

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My credit card transaction was declined in Nashville because you run your transactions through Pittsburgh. You need to work on that inconvenience to the customer.

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Thomas was straightforward relocation very professional, pleasure

Thank you so much for your review!

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Thomas Hoffman was our service tech and he was here when he said he would be - explained thoroughly the problems he saw when he inspected the door, gave us clear options with explanations. His work was quick and the door works great and is quiet.

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Fast and efficient service. Even came out on Sunday! Garage door is good as new now.

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They are not the cheapest but they know what they are doing and very professional. You get what you pay.

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My service technician was the absolute best! He called me to say he could come earlier than the original appt. to help me get the garage door repaired. When he arrived, he saw the problem and immediately fixed it. He was very caring and helpful. Excellent service man!

It's always exciting to us to hear how well our employees are treating our cherished customers and servicing their garage door needs!

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Very happy with my decision to use Precision to replace my garage door openers. After some initial issues with the install, Todd and Sean made it right and I could't be more satisfied.

We are so pleased to hear that we were able to satisfy your garage door needs! We truly appreciate your business!

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I really appreciate Thomas' professionalism and excellent service - he took the time to educate me about all of the aspects of my garage door and components and explained all of my options well. Thank you again!

Thank you for your wonderful feedback! We pride ourselves on educating our customers, so that you have all the knowledge you need in order to make the best decision for yourself. Please let us know if you ever need us again. Happy to serve.

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Fast service and a wonderful and personable technician. I'd highly recommend.

Thank you for your kind words. We appreciate your business and are always happy to serve.

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Todd was polite and helped me understand the problem and possible solutions.

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I give them 5 stars for sure. We have used Precision in the past and always found them to be prompt, courteous and reasonably priced. Today our garage door only needed a minor adjustment and the service man fixed it at no charge! They have our business locked up now for sure.

We truly appreciate your feedback an are very happy to hear you are so pleased with our service. We pride ourselves in good customer service. Thank you again!

Review:

This is my second experience with Premier. Both in 2012 and now, I have been very pleased with the timeliness, efficiency, and skill set of the service techs. With today's work request, Brandon and his assistant were on time, provided clear informations and instructions, installed a new opener, and straightened out some amateur electrical installation that the previous homeowner did on the opener that was installed in 2002. And they cleaned up thoroughly! Thank you Premier!

Thank you for being such a loyal and longstanding customer!! It is truly our pleasure doing business with you. Thank you for the amazing feedback!