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Lyle Rowen

Lyle Rowen
Asst. Manager
Reviews: 141
Average: 4.94 stars
Lyle Rowen has received 141 reviews, averaging 4.94 Stars:
1 2 3 4 5

Lyle Rowen's Bio:

I am from Cedar Falls, Iowa and have past experience in Production Management and Retail/Customer Service. I played hockey for 14 years and am a big supporter of the Nashville Predators. I enjoy living a healthy lifestyle, including doing fitness, and spend my spare time working on my car and with family and friends.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Precision techs have always responded to my garage door issues quickly, with professionalism and expertise. The repairs needed were swiftly identified, discussed with me and then completed without delay. I will continue to use them in the future.

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Lyle Rowen Service Provided:
Garage Door Opener Repair

Product:
Remotes / Keypad

Asst. Manager: Lyle Rowen
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I have had Precision work on my garage door before and I liked the service. The repairs are done in a timely manner and the people are always courteous.

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A Response from: Dan

Thank you, Robert, for your continued support and feedback! We’re delighted to hear that you’ve consistently had a positive experience with our service. Timely repairs and courteous staff are top priorities for us, and it’s great to know that these aspects stand out to you. If you ever need further assistance, we’re here to help!

Lyle Rowen Service Provided:
Garage Door Repair

Product:
Rollers

Asst. Manager: Lyle Rowen
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I see your trucks in my neighborhood all the time and your advertisement in the Bellevue Clipper. My tech Lyle was excellent. Walked me through options as my garage door and opener from 2002. I needed a few things I hadn’t counted on but very happy with end results. Lyle explained how what I needed worked and point out the wear and tear on my parts. Couldn’t be more pleased. He was very helpful and friendly. When customer service at many places is at an all time low…. Lyle was great. Thanks

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Lyle Rowen Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Asst. Manager: Lyle Rowen
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

My door was repaired in less than 24 hours under warranty at no charge. What great service!

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Lyle Rowen Service Provided:
Garage Door Repair

Asst. Manager: Lyle Rowen
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Excellent service. Called me right back, scheduled the appt. Written estimate with choices for service. Will definitely use them again.

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Lyle Rowen Service Provided:
Garage Door Repair

Product:
Springs

Asst. Manager: Lyle Rowen
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Precision was wonderful to work with. Very timely on sales, ordering and installation. Installer Lyle was awesome with explaining everything. He was very attentive to all our questions. We would highly recommend Precision Door Service!! Lyle is a asset.

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Lyle Rowen Service Provided:
Garage Door Opener Install

Product:
Garage Doors

Asst. Manager: Lyle Rowen
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Words cannot express the superior professionalism you guys provided to us. From the initial phone call, to the instant quote, to the email confirmations, to the phone call from Lyle Rowen, to the expert service and repair, and to know who was coming to do the repair from his sending us his bio, to the great final price, Precision Garage Door Service is by far the best company, vendor i have ever delt with. Our expectations were high and Lyle met those expectations. I would recommend Precision to anyone that has a garage door repair. If there was a (10) star rating, that's what i would give you all. Thanks again.

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Lyle Rowen Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Asst. Manager: Lyle Rowen
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Prompt and forthcoming

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Lyle Rowen Service Provided:
Install Garage Doors

Asst. Manager: Lyle Rowen
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Great Customer Service. The service was outstanding from start to finish. Called at 10 and the technician arrived by 1:00. New opener was installed in around an hour. They also have 24 hour coverage if needed. I highly recommend them for any garage door needs. They are very knowledgeable and respectful and the communication was great

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Lyle Rowen Service Provided:
Garage Door Opener Install

Product:
Opener

Asst. Manager: Lyle Rowen
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

How about a statement on my payment for garage door repair. PLEASE

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Comment from: Randy Amrhein

Lyle did a great job on repairing the door. Had no issues with his work. For some reason there was a glitch on my getting the paid statement on my email. Don't give him a black mark due to electronic glitches. Thanks again Lyle for speedy repair and we know who to call in the future. Randy Amrhein

A Response from: Dan

Thank you Randy for your feedback. Sorry for any inconvenience you may have had with the electronic statement. I am glad we were able to repair your door the same day we were scheduled to come out. Please feel free to give us a call for any garage door needs you may have in the future.

Lyle Rowen Service Provided:
Garage Door Repair

Asst. Manager: Lyle Rowen
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Great service. Very thorough and professional. Lyle was great.

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Lyle Rowen Service Provided:
Garage Door Repair

Product:
Springs

Asst. Manager: Lyle Rowen
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Amazing service all around.

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Lyle Rowen Service Provided:
Garage Door Repair

Product:
Springs

Asst. Manager: Lyle Rowen
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I have heard about your great reputation, quality of work and professional, friendly techs. I purchased a new garage door opener and Lyle Rowen came out to my house, installed the opener, programmed the keypad and also my Homelink button in the car. He was very professional, courteous, very knowledgeable as well as friendly. I can happily recommend Lyle to anyone who needs help with their garage door, opener, springs, etc.

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Lyle Rowen Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Asst. Manager: Lyle Rowen
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Precision did the original installation and we broke a spring, which is not unusual after 8 yrs. On a door that is heavily used. Lyle, the technician suggested an upgrade to double springs since we use that door as the main house entrance. We agreed and he was very professional in his explanation and installation. I recommend this company highly. They have a great product and great people to work with.

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Lyle Rowen Service Provided:
Garage Door Repair

Product:
Springs

Asst. Manager: Lyle Rowen
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Precision provided same day service to replace my garage door opener. My technician, Lyle, was professional, efficient and friendly. I am very pleased with the result. Lyle worked very hard to make sure our needs were met.

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Lyle Rowen Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Asst. Manager: Lyle Rowen
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Excellent service. Efficient and effective!

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Lyle Rowen Service Provided:
Garage Door Repair

Product:
Springs

Asst. Manager: Lyle Rowen
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Same day service. On time. Friendly. Professional. Timely repair.

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Lyle Rowen Service Provided:
Garage Door Opener Repair

Asst. Manager: Lyle Rowen
1 2 3 4 5
Date: 10/26/2023
Garage Door Repair
,
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Lyle was so kind and wonderful! My garage door had a simple fix, he completed his work diligently and let me know some of the safety concerns I had for my older garage doors. He was so brilliant to work with and made great recommendations. I look forward to having him back.

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Lyle Rowen Service Provided:
Garage Door Repair

Asst. Manager: Lyle Rowen
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Set appointment for a Maintenance service call. The tech Lyle, recommended we replace the rollers and pins, as they were rusted. He also replace the bottom panel where the rubber piece, breaks down over time. Our door is 22 years old. Very reliable company. Lyle communicated well, on time and very professional. Our garage door opens smoothly, much quieter now. We are very pleased with the service that Precision provided. Highly recommend everyone has a maintenance done every 5-7 years, much a huge difference in the daily performance.

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Lyle Rowen Service Provided:
Garage Door Repair

Product:
Rollers

Asst. Manager: Lyle Rowen
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Precision door service was outstanding. My garage door broke down and I was able to make an appointment the same day. They showed up on time, gave me 3 different estimates and let me choose the option that fit best for me. They were very knowledgae, explained everything clearly, and then repaired the door in about 1 hour. I fully recommend them.

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Lyle Rowen Service Provided:
Garage Door Repair

Product:
Springs

Asst. Manager: Lyle Rowen
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Lyle did an excellent job and provided wonderful service! Thank you.

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Lyle Rowen Service Provided:
Garage Door Opener Repair

Asst. Manager: Lyle Rowen
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Excellent service with a knowledgeable technician. Very polite and very skilled.

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Lyle Rowen Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Asst. Manager: Lyle Rowen
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Prompt, friendly service. Very knowledgeable technician. Promptly diagnosed and fixed the problem. I've used Precision before and will call them again if we need.

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Lyle Rowen Service Provided:
Garage Door Opener Repair

Asst. Manager: Lyle Rowen
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Sales team is horrible. I was told it would only take 6 weeks to have it installed and it turned into almost 8 months. Would not return calls or keep me informed of the status. It even got to the point where I was ready to cancel the contract and let them keep the money I had already pain. Price was comparable to two other quotes I got.

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A Response from: Dan

Dear Mr. Harper We're sorry to hear that you had a negative experience with our company. We strive to provide the best customer service to every customer and take it very seriously. Sometimes unforeseen circumstances can lead to longer lead times. We apologize for any inconvenience. Please contact us directly at 615-350-9994 if there is anything we can do or further assist you. We're thankful for your feedback and will use it to help our business.

Lyle Rowen Service Provided:
Garage Door Opener Install

Product:
Garage Doors

Asst. Manager: Lyle Rowen
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Your guys were so nice and explained everything to me. I cannot say enough about the great service. Thank you so much.....Alex was here and the other gentlemen introduced himself right away and I am sorry I cannot remember his name but he was also really friendly and helpful. Thank you again for great work.

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Lyle Rowen Service Provided:
Broken Garage Door Spring Repair

Asst. Manager: Lyle Rowen
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Thank you. One of the garage doors has been emitting a screech noise when the wind blows past it. Since the greasing and servicing of the doors, I haven't heard any other sounds. Thank you, again!

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Lyle Rowen Service Provided:
Garage Door Repair

Asst. Manager: Lyle Rowen
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Lyle was knowledgeable and professional . Thank you !

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Lyle Rowen Service Provided:
Garage Door Repair

Asst. Manager: Lyle Rowen
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Lyle was easy to work with and very straight forward. Got the job done quickly.

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Lyle Rowen Service Provided:
Garage Door Opener Repair

Asst. Manager: Lyle Rowen
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Lyle was informative efficient friendly and finished the work on time

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Lyle Rowen Service Provided:
Garage Door Repair

Asst. Manager: Lyle Rowen
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Found them on internet they are very professional very kind knower exactly what they were doing .We’re here when they said they would be. Gave me options had my door fixed in no time. Very very pleased with them. Would recommend them highly

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Lyle Rowen Service Provided:
Garage Door Repair

Asst. Manager: Lyle Rowen
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Precision Door Service
Office: (615) 378-7911
7002 Westbelt Dr
Nashville, TN 37209