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Read what people are saying
about Precision Garage Door

Precision Garage Door of Nashville
has received 1602 reviews, averaging 4.91 Stars:
Review:

Lyle arrived on time, quickly explained the problem with my door opener and made the needed repairs in a quick and professional manner. I highly recommend Precision for any garage door problem you may encounter.
Lyle
A Response from: Dan

Steve, Thank you for the kind words about Lyle. I will make sure he knows you took the time to post a review. Thank you for the choosing Precision and have a great day!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

I had a new garage door installed. The service technician was very nice & professional. He did an excellent job. I would recommend that any one in need of a garage door or repairs to use Precision.
Wanda Iserman
Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

On time,door working good when he left
Ronald Senter
Service Provided:
Garage Door Opener Repair
Review:

You were referred by a neighbor.
Bob Betterton
Service Provided:
Garage Door Opener Repair
Review:

I Love my garage door!! Jared did a great job. He was professional and very efficient. My new door is insulated and heavier. I chose Precision for their reputation and that they stand by their workmanship.
Andrea Dawson
Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

If there was a zero star I would give it right now to this company. My husband and myself spent $10,200 on doors and the only reason we bought the doors from this company is because of a guy named Sean Broom who has stood behind this company for years. Sean is the one who did the work and sold these doors to us. As it stands now, I have paid my deposit with the understanding that Sean would be getting the commission from the sale and my doors are on order. I have since learned that Sean has lost his job there. Not only lost his job but now this company is trying to keep his commission from the sale of my doors which makes me very angry especially with it being Christmas time. I own a business myself and I would never treat one of my employees this away. Sounds like a very greedy owner to me and I expect the commission to be paid to Sean per the agreement or I will assume the agreement is no good and will expect a full refund on my recent order. I will update this review as I find out more about this situation.
Calvin & lori Potter
Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

Tech alerted me that he was 10 minutes away. Appointment was10:30 am. He was here 10:35. Very personal.
Larry Rockovich
Service Provided:
Garage Door Opener Repair
Review:

Wyatt your service tech fixed our problem in a matter of seconds and was very courteous and professional while at our home. It still cost 65 bucks but i wont have that problem again. Merry Christmas!
Charles Fentress
Service Provided:
Garage Door Opener Repair
Review:

Jason came to my house on time very friendly and explained everything he was going to do. Very professional did the job I was very pleased with the overall experience. Thank You Jason.
Billy Maynard
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

fast and great service
Bob Heiss
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

I was in a very bad situation because one of my 47 year old 1- piece garage doors had broken a weld and collapsed on that side and had jerked the track roller off on the other side leaving my truck trapped inside the garage . I called your company to ask for help . A very nice lady listened to my story and stated that she could send Jeremy Wessels to my home look at my broken door. Jeremy went above and beyond to help me raise the collapsed long enough for me to back my truck out of the garage. He did a very good good inspection and a great job helping me to pick out two new insulated garage doors. He also did a great job measuring and explaining every detail about the doors that I picked out he also gave me an estimate that explained every cost that was involved for two new doors and the total cost of those doors plus installation. I decided to go with your company mainly because Jeremy was so meticulous about doing a good job. He was even able to take my downpayment using a credit card. My original installation date was set for 11/08/2018. I was very exited that morning when I got a phone call from the person that had scheduled my installation stating that the door manufacturer had only shipped one of my doors and that he would have postpone my install. I accepted the explanation that I was given about this at first but the more I thought abut it the less sense it made to me . I wondered about why your company would schedule my install with out having my two doors in house. That worried me all of that day and I decided that I would call your customer service and ask to speak with Dan, the owner of the company and I was told that I could not speak with him or have his personal phone number. They finally agreed to have Dan give me a callback at my home number. I waited for about forty five minutes but Dan never called me. Instead I got a call from the person that had explained to me that morning that the door company had shipped only one of my doors. I asked this person why would schedule my install without having my two doors in house. He finally confessed that he had only ordered one of my doors to begin with and that he was too embarrassed to tell me that he had screwed up my door order by only ordering one door to begin with. I tried to explain to him that if he had told me the TRUTH about this in his first call to me that I would have accepted the fact that he had made an error. I do not abide people that lie to me and it made me wonder what else would he lie about to me or other customers of your company. Due to this persons lies I FINALLY had my two doors installed on 11/28/2018!! I would like to comment on my very great Lead Installer Brandon Christensen. He did an excellent job of installing my two new garage doors. Jeremy and Brandon are two of your most valuable employees and Dan should be very proud of the work that these two young men every day. I love my new garage doors, but I wish that I had not had to wait so long to get my installation done due to a dishonest employee of yours. I have always strived to honest in all of my business and personal dealings with all people. I guess that you will not post my review on your website but I had to be honest and explain my opinion. I hope that the person that lied to me has seen the error of not being honest to customers and that he will never be untruthful to anyone in the future. Post my review on your website if you want people to see an honest review. Many thanks to Jeremy and Brandon for their great service to me. John Jones
John Jones
Service Provided:
Install Garage Doors
Review:

5 star service for garage door repair. Thank you.
Nancy Hayes
Service Provided:
Garage Door Repair
Review:

Service was done fast and efficiently. The person who came to my house was extremely courteous. He went overboard to make sure that I was happy with the job. I highly recommend Precision to anyone.
Jean Thompson
Service Provided:
Garage Door Repair
Product:
Remotes / Keypad
Review:

The technician just left, and I am very pleased with his work. He was very knowledgeable, quick and friendly. I would definitely recommend Precision!!!
Michael Goodcourage
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Precision Overhead Garage Door Service is the best. I've had others before but have been using Precision since about 2010. The techs are always knowledgeable and courteous just as Jason was today! I will recommend you every time I get the opportunity! Thanks!!
David Birdsong
Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
Review:

Great service
Garry Underhill
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

The installer was very professional. The new garage door is working excellent. Precision the Company top to bottom was very professional.
John Dedman
Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

Courteous and efficient service
Tommy Robertson
Service Provided:
Garage Door Opener Install
Product:
Remotes / Keypad
Review:

Everyone I have dealt with at Precision has been professional and exceptional. My technician, Justin, is truly an asset to the company. He is timely, efficient and goes above and beyond to explain and repair/replace for the best result.
L Lee
Service Provided:
Garage Door Repair
Review:

Chose Precision because of excellent previous service. This service so far was just as good. Rep. took time to explain problems and repair options to me. He was very patient while I worked with the HOA for approval of new door.
Jim Wallace
Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

I called Precision for a sticking garage door. They came out the same day and had it fixed in about 5 min! The young man who came was very professional and gave me some great maintenance tips. I am very happy!!
Claude Smith
Service Provided:
Garage Door Repair
Review:

Very good service
Jason
A Response from: Dan

Lee Thank you for sharing! The reviews mean a lot to us here at Precision. I will make sure Jason sees the review and knows you took the time to submit. Thank you for choosing Precision and have a great day!

Service Provided:
Garage Door Opener Repair
Review:

I’ve been a customer of Precision previously and had wonderful customer service. This appointment was just as great. Victor was kind yet professional. He called and arrived within the expected appointment time, he explained everything and completed the work in a timely manner I’m so pleased to have such people who have the desire to help customers.
Victor
A Response from: Dan

Sandra Thank you for taking time out of your busy day to share a review with us! We strive hard to ensure all of our customers have the same experience. Victor is a valuable component to this team and I am happy to hear you are satisfied. Thank you for choosing Precision and have a great day!

Service Provided:
Broken Garage Door Spring Repair
Product:
Remotes / Keypad
Review:

Excellent service. Courteous, prompt - within an hour of my request - fair, reasonable pricing. Repeat customer. I won’t consider calling anyone else for any garage door service I need.
Victor
A Response from: Dan

Terry Thank you for your loyalty and thank you for sharing your experience with Victor! We appreciate all the positive feedback from our customers. Thank you for choosing Precision and have a great day!

Service Provided:
Garage Door Opener Repair
Review:

THANX. So. MUCH. They were the BEST
Brad
A Response from: Dan

Debra Thank you for the kind words about Brad! We thank you for choosing Precision and have a great day!

Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

Jason was on time, very respectful and professional! He explained everything that he did. I would recommend him to all my friends. Thank you for all your hard work Jason and thank you especially for serving our country!
Jason
A Response from: Dan

Sherry Thank you for taking the time to post on your experience with Jason! Jason is a great asset to our team and does a good work daily. And yes Jason thank you for your service! Thank you for choosing Precision and have a great day!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

it was Friday afternoon when I got home and garage door spring broke, I found precision through google, reviews were very good so I called and she said someone could come that night. The technician Victor called to give me an ETA and arrived about when he said he would, he was very courteous and professional he had my door fixed very quickly. great service and great price. I would use them again.
Donna Kendall
Service Provided:
Broken Garage Door Spring Repair
Review:

Prompt, courteous service and a great repair experience. The technician Justin was very professional and explained all the needed work so i completely understood the repair prior to starting as well as all associated costs. Will certainly use Precision for any future work I may need and recommend their service to others.
MGE
Service Provided:
Garage Door Repair
Product:
Springs
Review:

Very professional and prompt service. Would highly recommend!
Jane Harrell
Service Provided:
Garage Door Repair
Product:
Garage Door Opener
Review:

Thanks for respoonding so quickly to address our door repair. The replacement is working perfectly. Many thanks for explaining the repairs, setting up the outside door opener, and making recommendations regarding the oils to use to keep the system functioning well.
Alicelynne Watson
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
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