Read what people are saying
Precision Garage Door of Nashville
about Precision Garage Door
has received 15 reviews, averaging 3.00 Stars:
Tech was professional and friendly, but three stars only because when I called the person who was scheduling said they checked with the Franklin office and that they definitely were able to replace siding trim on garage doors. But when the technician arrived, he said they don't do that type of work at precision just garage door work. So it sounds like the person scheduling doesn't have the knowledge of what kind of work can be done. I felt like the technician probably could have spent his time better elsewhere and he had to drive 30 minutes to come out and see me. Maybe not the best use of the technician's time. No work was done for my need.
- Joy Stephens
Sales Consultants: Dillon Daughtry
Need a bottom panel and was told it would be several months before it would arrive. I am disappointed my car has to sit out outside in the upcoming bad weather. Also our neighborhood has had some cars broken into recently. I do understand the company is having shipping problems though, but hope both of our problems will be solved sooner than later. May The Force be with us!
- Ann Marie Garr
Door Installers: William Etheridge
So far my experience with precision regarding my garage door has been fine. I was disappointed by the fact that the website allows you to select a font door as well however the rep I spoke with over the phone says they don't do front doors. One of the things I'm looking for is a front door that matches a garage door so it's about anoying to see that in the website but it not actually be an option
- Aaron nelson
Sales Consultants: Dillon Daughtry
I chose Precision to service my garage doo for my new home because last year (2020) a fantastic technician put up a new garage door in my old home and it looks great!
- Gail Tomkins
The technician was prompt and professional. Apparently, the problem I was having with not being able to remotely open and close the garage door was with the battery on the key pad. I was charged $65.00 service charge for replacing the battery ( which I supplied), and for him to lubricate the rollers. He also tightened wall panel ( I provided the wall anchor and the screw). I could have been given at least the military discount ( for which I qualified).
- N Krueger
I knew that the garage door was installed in 1997. When the belt broke, I thought it would be a simple repair in the $200-300 range. I was caught off guard when the service tech said that the belt wasn’t available. The service tech did a fairly good job of explaining what should be replaced. The total cost was $868 which really shocked me. The tech was very knowledgeable in doing the work and warmed up as we talked while he was working. I retired from 43 years of service in the Marine Corps 8 years ago and am currently 69. I saw on your website that you offer a Military and senior citizen discount but neither was used for my bill.
- David Huggins
I will save my final review until after the job is completed. A part must be ordered and installed on my door opener. I am trusting that your technician will follow thru with the job ASAP. So far, he has done a commendable job.
- Roy Isabel
Technicians: Jonathan Lane
Precision took care of my problem. Highly recommend them. Very courteous and professional
- Reba Mitchell
Reba Thank you for the kind words! we appreciate the recommendation. Have a great day and thank you for the business.
Asst. Manager: Lyle Rowen
They came out very quickly, and the technition was very kind. I was told that the service fee was 65 dollars. When he came out he said it was really 20 extra dollars to keep the truck stocked. So it was really 85 dollars for them to come out. I was disappointed that they misled me about the price. I asked them how much it would cost for them to come out. The person on the phone clealy lied about the price.
- Carol Plemmons
We're very sorry for the misunderstanding Mrs. Plemmons. The customer service rep did quote you correctly on the phone. It is only $65 for a service fee to the home but we do have a $10 or $20 surcharge when a repair is made or parts are sold depending on the total of the sale. Justin is also still fairly new to the company & didn't realize to waive the service fee for you. We greatly value you as a customer & appreciate your business. We will refund that service fee to you & get it in the mail on Monday & I wanted to thank you again for using Precision Garage Door Svc! Have a great rest of your weekend!!!
Technician was professional and did good job. I feel the price was a little excessive based on work performed on my garage door in another state recently. $645 for replacing springs , rollers and hub seems high.
- John Baker
Would not recommend. They wanted to replace my spring with a new install of an extra springs. They refused to only replace my spring as it has worked for 10 years. I called someone else and just lost a half day, thus not a big deal. That is until I started discussing my door repair at work and found out Precision did the same thing to them. They are fast and professional, however does seem like they like to put in extra springs.
- Dan Beyer
When tech gives you the price of the repair that they include all charges. .was told $325 then final bill came to $397..
- Frank Maccagnano
First off i would like to say that i was impressed talking with Jeff, his knowledge of what was going on, nice and courteous. But what i was told when i called was not very close to what i paid, plus on top of that i was charged a $20 fuel charge that i was never told about. I was told between $78 and $178 but paid $250. I called to complain and a manager called Sunday and again was very nice and we talked for 30 minutes. Before he called i would of never used them again but after talking to them i do believe they do good work. I am thinking about having doors replaced and will probably give them a shot at replacing doors.
- Troy Fisher
Really........a $20 fuel surcharge? The $65 service fee should cover that. Other than that, Jeff did a great job.
- sherri smith
Mount Juliet, TN
Work done quickly and on time. Installer was professional.
- Aimee Gloster