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Read what people are saying
about Precision Garage Door in:

Sumner County, TN

Precision Garage Door of Nashville
has received 171 reviews, averaging 4.91 Stars:
Review:

5 star rating for sure. The service technician was here early and did a great job and was quick about getting it done.thanks very much. John
John Strickland
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Our neighbor had referred you to us. Lyle your tech was excellent, we definitely will recommend your company. Appreciate also the promptness.
Cindy Gifford
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

I have used this company in the past with outstanding service. And again I have some door repair work that needed done. They were very fast getting it scheduled and the tech did an outstanding job. I am very comfortable recommending them.
George Harris
Service Provided:
Garage Door Repair
Product:
Rollers
Review:

I used a different company five years ago for a repair, so I called them last evening when my garage door was stuck open. After getting no answer, or voicemail, I found your website. The phone was answered quickly by a real person, and after we discussed my problem, I was given an appointment for first thing this morning. Jason Skillern arrived right on time, and was both professional and friendly. I had thought the motor had burned out after 21 years, but Jason pointed out that the carriage was hung up on a screw. Since another part of the carriage was damaged, I decided to have basically everything but the door and spring replaced due to its age. There was absolutely no pressure to buy anything, or buy the most expensive package. Jason complted the work in about an hour, and walked me through everything I neded to know. You can be sure that I will use your compan if I ever need help with the door or equipment
Matt Wilson
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

I called two places and got answering machines. Called PRECISION and they ANSWER the phone ….. Lady was very polite, asked what was wrong and I set an appointment. Daniel came out and was very professional and told us what we needed to fix our doors up to par. We then had him repair them. They work great :) He took time to explain everything to us as well. We will always recommend PECISION and use them from now on. PROFESSIONAL, GREAT SERVICE - 5 stars !!!!!!
Dennis Goade
Service Provided:
Garage Door Repair
Product:
Springs
Review:

The installer Chris was a very nice young man very polite, he did a great job! An asset to your company!!
John Johnston
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

After another company failed to show up on a Saturday afternoon I called Precision Door on Saturday evening to see if they could help me out. They set an appointment for the very next day. Then come Sunday morning the service person actually called in advance of the appointment to say they were running ahead and asked if they could arrive early. They offered straightforward and honest pricing and did not pressure me into paying for something I did not want. The work was performed efficiently and professionally. My only complaint with the experience is that I didn't call Precision Door in the first place. Thanks to the Precision Door team for respecting my time and helping me get this door fixed quickly and professionally.
Ryan Jeffs
A Response from: Dan

Ryan Thank you for taking the time to post a review! Jason does a great job for the company and we pride ourselves on customer satisfaction. I am glad we were able to get your door back in service quickly. Thank you for your business and have a great day!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Technician arrived ahead of schedule. Called to make sure it was ok to come early. Very efficient and did not try to upsell anything unnecessary. Very professional.
Stephen Barnette
Service Provided:
Garage Door Repair
Product:
Remotes / Keypad
Review:

Lyle arrived on time, quickly explained the problem with my door opener and made the needed repairs in a quick and professional manner. I highly recommend Precision for any garage door problem you may encounter.
Lyle
A Response from: Dan

Steve, Thank you for the kind words about Lyle. I will make sure he knows you took the time to post a review. Thank you for the choosing Precision and have a great day!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

I was in a very bad situation because one of my 47 year old 1- piece garage doors had broken a weld and collapsed on that side and had jerked the track roller off on the other side leaving my truck trapped inside the garage . I called your company to ask for help . A very nice lady listened to my story and stated that she could send Jeremy Wessels to my home look at my broken door. Jeremy went above and beyond to help me raise the collapsed long enough for me to back my truck out of the garage. He did a very good good inspection and a great job helping me to pick out two new insulated garage doors. He also did a great job measuring and explaining every detail about the doors that I picked out he also gave me an estimate that explained every cost that was involved for two new doors and the total cost of those doors plus installation. I decided to go with your company mainly because Jeremy was so meticulous about doing a good job. He was even able to take my downpayment using a credit card. My original installation date was set for 11/08/2018. I was very exited that morning when I got a phone call from the person that had scheduled my installation stating that the door manufacturer had only shipped one of my doors and that he would have postpone my install. I accepted the explanation that I was given about this at first but the more I thought abut it the less sense it made to me . I wondered about why your company would schedule my install with out having my two doors in house. That worried me all of that day and I decided that I would call your customer service and ask to speak with Dan, the owner of the company and I was told that I could not speak with him or have his personal phone number. They finally agreed to have Dan give me a callback at my home number. I waited for about forty five minutes but Dan never called me. Instead I got a call from the person that had explained to me that morning that the door company had shipped only one of my doors. I asked this person why would schedule my install without having my two doors in house. He finally confessed that he had only ordered one of my doors to begin with and that he was too embarrassed to tell me that he had screwed up my door order by only ordering one door to begin with. I tried to explain to him that if he had told me the TRUTH about this in his first call to me that I would have accepted the fact that he had made an error. I do not abide people that lie to me and it made me wonder what else would he lie about to me or other customers of your company. Due to this persons lies I FINALLY had my two doors installed on 11/28/2018!! I would like to comment on my very great Lead Installer Brandon Christensen. He did an excellent job of installing my two new garage doors. Jeremy and Brandon are two of your most valuable employees and Dan should be very proud of the work that these two young men every day. I love my new garage doors, but I wish that I had not had to wait so long to get my installation done due to a dishonest employee of yours. I have always strived to honest in all of my business and personal dealings with all people. I guess that you will not post my review on your website but I had to be honest and explain my opinion. I hope that the person that lied to me has seen the error of not being honest to customers and that he will never be untruthful to anyone in the future. Post my review on your website if you want people to see an honest review. Many thanks to Jeremy and Brandon for their great service to me. John Jones
John Jones
Service Provided:
Install Garage Doors
Review:

The technician just left, and I am very pleased with his work. He was very knowledgeable, quick and friendly. I would definitely recommend Precision!!!
Michael Goodcourage
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

it was Friday afternoon when I got home and garage door spring broke, I found precision through google, reviews were very good so I called and she said someone could come that night. The technician Victor called to give me an ETA and arrived about when he said he would, he was very courteous and professional he had my door fixed very quickly. great service and great price. I would use them again.
Donna Kendall
Service Provided:
Broken Garage Door Spring Repair
Review:

You did a excellent job. Jermie was a pleasure to work with.
Chris Tuttle
A Response from: Dan

Cary Jeremy does a great job for the company! I will make sure I pass the information on to him. Thank you and have a great day!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Justin was the technician that replaced our keypad today. He was prompt, professional and even went above and beyond to make some adjustments to the garage door frame to reduce noise. I would highly recommend Precision door and Justin.
Chris Tuttle
A Response from: Dan

Jenny Thank for reaching out with the kind words about Justin! It is great to hear the positives our technicians are making daily in the industry. I will make sure I pass along the good words to Justin! Thank you for choosing Precision Garage Door and have a great day!

Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
Review:

I have used your company previously and knew I would call you again if needed. Your services were professional and courteous. Dillon was very courteous and did a great job of explaining all options available. He was thorough and hnowledgable. I highly recommend your company.
Terry Mcnabb
A Response from: Dan

Terry Great to hear the good news and positive remarks on Dillon. I will make sure he gets the feedback from the work preformed. Thank you for the vote of confidence it is valuable! Thank you for choosing Precision garage doors and have a great day

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

Very professional people. The new door installer was excellent and very professional. He answered all my questions to my satisfaction.
Richard Morneau
Service Provided:
Install Garage Doors
Review:

Dillion was very prompt and courteous! He explained the problem to me and fixed it. Definitely would recommend and use again!!
Kyle Johnson
Service Provided:
Garage Door Repair
Review:

Great door and installation. Thanks
Walter Martin
Service Provided:
Install Garage Doors
Review:

Dillon was very knowledgeable and personable.
Wade Elam
Service Provided:
Garage Door Repair
Review:

Fast service and Dillon was great. Very pleased!
Abby Mason
Service Provided:
Broken Garage Door Spring Repair
Review:

Your tech was great, very nice and knowledgable. He explained each step as he did it, and knocked it out quickly.
Clint Zack
Service Provided:
Broken Garage Door Spring Repair
Product:
Belt Drive Garage Door Opener
Review:

I didn't even get to meet the repairman, but he was as polite and professional over the phone that anyone could possibly be. He repaired my issues with my door and it works like a charm. I just knew I was going to have to have it replaced but Dillon said he could repair it just fine. I was so relieved.
Todd Napier
A Response from: Dan

Good deal! glad we were able to keep it going!!! Thank you for your business!

Service Provided:
Garage Door Repair
Product:
Rollers
Review:

Fast, friendly and efficient. Things can always be less expensive, but I feel the response, quality of work and courtesy from the first phone contact through the completion of the repairs were worth the cost. First rate company.
Timothy O'leary
A Response from: Dan

We strive to provide top notch service 7 days a week!!! Thanks for the kind words!

Service Provided:
Garage Door Repair
Product:
Springs
Review:

Technician took the time to explain possible options for my particular situation. Very informative and enlightening. After deciding on the work to be done and price the tech started and was very thorough and professional. He made sure everything worked properly before leaving. Definitely a good experience unlike most other service companies today. I will definitely use these people again.
Matt Cutrell
Service Provided:
Broken Garage Door Spring Repair
Review:

Dan, Justin just completed repairing our garage door, and I was very pleased with his approach to the job, i.e. explaining the problem and the options available to me with regards to the repairs and the associated cost. Once we decided on a way forward, he was very efficent in his approach and as well, demonstrated that he was an excellent techician in carring out the repair process. You are very fortunate to have a Technician like Justin working for you. BTW, I am a Customer Service VP for a large international corporation and I reconize and appreciate a troop that knows what he is doing and loves his job. Take Care, Dave
Dave Klug
A Response from: Dan

Wow that is great news very glad to hear that you were pleased with our services. Thank you guys for the kind words & your business!!!!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

lyle is a perfect representative for your company. he was very polite, respectful and knew his stuff on the work he did. when i need more work done i will happily call your company. many thanks
Dwight Fisher
A Response from: Dan

That is great news & we are glad to hear that!!! We strive to do our best!

Service Provided:
Garage Door Opener Install
Product:
Springs
Review:

Our technician, Justin, was wonderful. Very knowledgeable and helpful. We had a great experience using Precision to tune up our garage doors.
Andrea Gregory
A Response from: Dan

We do our best to train these guys right!!! Very glad to hear your experience was a great one!!!!

Service Provided:
Garage Door Repair
Product:
Remotes / Keypad
Review:

Thomas was awesome. Quick, professional, knowledgeable, and courteous.
Brian & rosemary Hosier
A Response from: Dan

Glad we could help!!!! Thank you for your business!!!!

Service Provided:
Garage Door Repair
Review:

After being left high and dry with a car stuck in the garage by another company I called Precision. After a short and efficient call with the central dispatch David called me to tell me he was on the way. He got there, fixed my springs, gave me great info about both my doors and was done within a hour and a half from my initial call. He even changed a burned out light bulb for me in my garage! Amazing, everyone I know will hear about my experience!
Matt Bracken
A Response from: Dan

Thank you for taking the time to tell us about your experience. We truly strive to provide the best customer service possible. It was our pleasure to service your garage door needs. Let us know if you ever need us again. We will be there.

Service Provided:
Garage Door Repair
Product:
Springs
Review:

Wow ... excellent service ... repaired my door in the rain with a smile ... wish every service I needed was this amazing!!!
Connie Bauersachs
A Response from: Dan

Outstanding! Very happy to hear it went so well for you! Thank you for allowing us to service your garage door needs.

Service Provided:
Garage Door Repair
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