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Read what people are saying
about Precision Garage Door

Precision Garage Door of Nashville
has received 69 reviews, averaging 4.01 Stars:
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The service man was great. He actually called and asked to come a little earlier than our appointment. He was very knowledgable and efficient. He also helped us understand a little more about what caused the problem with our door. We only wish that he had worn a mask as we have health issues and are seriously staying at home to avoid contact with other people right now.
Sok Pantelides
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I thought your charge for approx. 1/2hr job was way too high. You've made a pretty good bundle off of me. How about a Senior discount?
Russell Clark
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Jayson, the Precision Technician , was very personable and performed the installation with minimum problems. He explained the whole process associated with the new door opener very well. The whole installation went very well; however, I reserve final judgement of the process until the system is still running efficiently 1-2 months from now.
Roy Isabel
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very Prompt, with friendly professional services! And affordable options. I would highly recommend PDS for your garage door needs!
Angela Durland
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I chose your company because I could not get a response from another company I called. Your people were very responsive. Brad had the parts needed and finished the job the same day. I give a rating of 4 at this point. The next few days, weeks will determine my total satisfaction of the work. This was a replacement of a broken drive belt.
Mike Bell
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The Tech replaced our old, broken garage door opener system with a new one, converting it to a torsion system in the process. It ended up being challenging work as he had to make a number of adjustments, but he was friendly and courteous throughout. My one small complaint is that he put in a new opener without checking to see where our attic door was first! We had to cut off some of the attic door wood to be able to open it. But, we have a small garage, and it's a minor complaint. Overall it was a good experience and I would recommend this company.
Jonah Calcutt
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

You’re a little pricey but the service is good and the technician knew what he was doing. He didn’t waste much time. Prompt service and quick repair.
William Byler
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Douglas was timely, professional, personable, and trustworthy. Just the kind of technician customers look for.
Ralph Holmes
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

You were referred by a neighbor.
Bob Betterton
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

My next door neighbor had used your Business. He had a good experience.
Joe Lupy
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Technician Thomas was professional and knowledge about his job. Got my garage door up and running in about 30 minutes. Would have given 5 stars but I felt the fees was somewhat pricey.
Nicole Brookshire
A Response from: Dan

Thank you Mrs. Brookshire for your business, we do tend to be on the higher end of things but we try to offer the highest quality parts & service that we can & do our best to exceed that. Glad we could help!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Quick professional one hidden cost thought was crazy but guy so nice went ahead anyways
Joann Skee
A Response from: Dan

Please let me know what hidden cost there was if you will. We always aim to ensure our customers are 100% satisfied. Very happy to hear you had an overall great experience with us.

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

My tech was Chris and he was great at explaining my condition and making recommendations to resolve the issue Thanks
Furman Latimer
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I received good service from Precision both times I have used their services, quotes were timely and appointments were set up to meet my schedule. The service techs at your company are very professional and know their stuff! Thanks
Furman Latimer
A Response from: Dan

We appreciate your business and your continued patronage. We are always here to help. Thank you for the wonderful review.

Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Overall good experience. Technician was running late for appt, but once arrived, explained all options clearly, and performed the work quickly and expertly. Would definitely recommend them.
Kimberly King
A Response from: Dan

Thank you for patiently awaiting our arrival & we greatly appreciate your business!!!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Found it on the web. Did a good job but was a little more expensive than I thought it should have been
Eddie Oakley
A Response from: Dan

Thank you for your business!!!!!

Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Aaron was very professional in installing the garage door & replacing the bottom seal on the door.
Ed Allred
Service Provided:
Install Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Todd was great. He was on time (called in advance), professional, courteous and honest.
Chris Helm
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Our technician Brandon came out and was great to deal with and explained everything that was needed and also why certain other things needed to be done as well and it made sense. He was very professional and patient while I waited on an answer on whether we wanted to do the additional work. He fixed the garage door and springs very promptly. My only comment of concern is not related to Brandon but instead those that take the calls and set up the appointments. They do seem to under quote or mis-communicate the prices as noted by other reviews. They should be a little more versed on the products and the possibilities that additional costs may be warranted and make potential customers aware ahead of time so they don't think repairs will cost around $150 and wind up being $500 - $750 instead. However, based on the excellent service, warranties, guarantees, etc I will definitely recommend the company to others.
Josh Harris
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

My garage door stop working Sunday about 5 pm. I looked in the phone book and called Precision thinking to schedule an appointment for the following day, but they were able to come out and repair the door that same night. Thanks Stephen.
James Landrum
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

nice technician..garage door still a little noiser than I would like but was told it should have two springs so perhaps that is why it is still somewhat noisy....
Julie Wagner
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

It was at the top of the internet search listing.
Bill Robinson
Service Provided:
Garage Door Repair
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

when I called in about my door opener I told them I had a stanley and gave the model number etc. The person on the phone did not say anything about it. When the tech arrive he looked at the opener and said we dont service them. To me it was a huge waste of my time as well as his. I would of thought with your company experience they would know up front what you service and what dont service. Just very dissaponted that I waste my time and his.
Nigel Cox
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The technician was nice and the response was quick, but I was floored by the price being 4x what I paid for a new opener... just to get it back in working order. I know these aren't apples to apples but it was still a major shock. I needed it fixed so I had to pay. If the technician wasn't as nice the score would have been much lower.
Kevin Antoon
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We have "antique" garage doors, which occasionally present problems. One was being very balky, getting stuck. In later July, we had some parts replaced/repaired, and the door worked smoothly for almost a month. Then, the wire cables came off the pulleys. Brian came and put them back on. Since, then, only minor bulkiness has occurred. One of the openers seems to work better than the other.
Lee Martin
Service Provided:
Garage Door Repair
Product:
Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The service was excellent, response time was same day which was great. I was very pleased. The price was rather high and I probably could have gotten it repaired for much less but I was very pleased with the service
Connie Ford
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I had precision door service fix a broken spring on my garage door. They were here within an hour after I made a phone call to them. The repair man was very courteous. I do think their pricing is high. Now that I know how to replace the spring I will not call them next time.
Ron Baker
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Jeffrey was a good worker and salesman, although we did have to call him back twice after the initial visit for adjustments. We started out with one door not closing all the way and one with an issue with the closer. We ended up with the door that wouldn't close all the way being a manual door, because after Jeffrey had talked my husband into complete spring and cable repair for our 20+ year old wooden doors, at a cost of $1218.00, we could not afford the additional $399 to install a new closer.
Nicho Young
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Your serviceman was very nice but did not have the part needed for the repair of our door. (The person on the phone when I called thought they would be able to make the repair.)
Sue Foster
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

It was an accident. I looked in the Yellow Pages and they were next to a garage door business I had called about the problem, but they had fumbled the ball. I liked the lady who handled the call at Precision. She was professional and helpful. The technician who came out was also knowledgeable and helpful. All in all, a good experience. I would give 4 1/2 stars, but that's not available.
BOB MORRISON
Service Provided:
Garage Door Repair
Product:
Springs
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