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The service was excellent, response time was same day which was great. I was very pleased. The price was rather high and I probably could have gotten it repaired for much less but I was very pleased with the service

Review:

I had precision door service fix a broken spring on my garage door. They were here within an hour after I made a phone call to them. The repair man was very courteous. I do think their pricing is high. Now that I know how to replace the spring I will not call them next time.

Review:

Jeffrey was a good worker and salesman, although we did have to call him back twice after the initial visit for adjustments. We started out with one door not closing all the way and one with an issue with the closer. We ended up with the door that wouldn't close all the way being a manual door, because after Jeffrey had talked my husband into complete spring and cable repair for our 20+ year old wooden doors, at a cost of $1218.00, we could not afford the additional $399 to install a new closer.

Review:

Your serviceman was very nice but did not have the part needed for the repair of our door. (The person on the phone when I called thought they would be able to make the repair.)

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It was an accident. I looked in the Yellow Pages and they were next to a garage door business I had called about the problem, but they had fumbled the ball. I liked the lady who handled the call at Precision. She was professional and helpful. The technician who came out was also knowledgeable and helpful. All in all, a good experience. I would give 4 1/2 stars, but that's not available.

Review:

Got a coupon in the mail. Called fro service. Tech pointed out some issues in existing door. Made decesion to replace same. Your tech, Jeff, was very professional.

Review:

Precision Door Service was great. They did a garage door overhaul and now the door has never worked better. They aren't the cheapest but you get what you pay for. They guarantee everything. Overall very satisfied.

Review:

We had a spring that broke on our garage door and decided to do the lifetime warranty for $700. parts and labor and are very happy with the results! Brian Printz was wonderful and very professional in every way and did a great job! Thank you again for being there within an hour or two from when we contacted you...super service and happy results with us and the door is even quieter going up and down...GOD BLESS!

Review:

The technician was very knowledgeable and personable. He was efficient and did excellent work. There was an additional $20 charge that the office did not inform me of in advance as i was asking them about the charges. I would use this company again and recommend them.

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The tech was honest and timely. He diagnosed the problem and gave me my options. He helped me weigh the pros and cons of each. I appreciated his attention to getting the repair done as quickly as possible to have me on my way.

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Brian did a great job of explaining the repair and the benefits of a 90 day warranty vs a lifetime warranty and we are happy with the repair results. Quick 1 day lead time too!

Review:

I believe my technician was "Brian"... not really sure. However, he was very knowledgeable, courteous and timely. My only complaint is the cost. I did not expect to pay that amount. Otherwise, I will use Precision again if the need arises. Thank you, Deborah White

Review:

A bit pricey but they responded quickly and the repair was great

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I was very pleased with the quick, same day service. Door would not close on cold days (outdoor temps below 40 degrees). New rollers and bearings have seemed to correct the problem. Service Tech was friendly and knowledgeable. Pricing for new weather stripping and installation seemed a little high.

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Precision was available the same day for my repair,

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James was great, very knowledgeable.

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He was quick and professional. He recommended installing springs and other parts in both doors to make them quiet and for the doors to stay up if the string is pulled. If I can get a better deal than what he suggested on getting everything completely overhauled on both doors I would probably do it. Also one of my remotes needs a battery if you have one when he comes back. Thanks

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We love our new doors

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The only problem I had was the gas

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Thank you for being available to us when our garage door failed. Our garage door spring broke in two places and we could not get it open to attend church on Sunday morning. He came to our home on Sunday night very late in the evening. I am very grateful that Precision Door Service is available 24/7 to help with emergency issues. Your representative, Cole McCollum was very professional and suggested a garage door overhaul. He replaced spring, rollers, and cable drums. The door is so quiet now and easy to open. I would have given 5 stars for the service except that Cole left greasy fingerprints on the door which he did not clean up. We had to spend time later scrubbing them off. Outside of that very minor problem we are very pleased with the service and would be happy to recommend Precision Door to others who have garage door problems. Harry Jester Mt. Juliet, TN.

Review:

Overall good service for our garage door. First service was a repair from a vehicle hitting the door. Second service was total replacement of the garage doors. A few details left out during the discussions. We were satisfied overall and would use Precision again. Your tech was very friendly and knowledgeable.

Review:

If I was just rating the tech and the quality of work, I would rate it at 5 or better. James is fast, knowledgeable and is a very professional young man. He showed up on time (actually he called and asked if he could come early, which worked out great for me, as I had to return to work). He identified my problem immediately, laid out my options, with no high pressure or scare sales tactics, and took care of it. Now our garage door works great and is about a hundred times quieter. My only minor complaint is that $700 for the 'overhaul' package seems a little high for an hour of work and probably less than $50 worth of hardware. It may pay off in the long run though because of the lifetime transferable warranty.

Review:

Had been having trouble out of my old door opener for about 3-4 days. Called Precision from their Yellow pages add. I was pleased to see they had 24-7 service. The tech called when he was supposed to, & showed up when he was supposed to (something I've had trouble with other companies in the past). I had to have a new opener (more of an expense than I was expecting), but I'm very pleased w/ the work & the system! Thanks Precision.

Review:

Hi: Tech was on time for preset day to repair sprung spring & evaluate condition of 14 yr. old Clopay door. Door was functional before tech arrived. After signing the required contract, he went about his business to replace springs, guide/safety wire & rollers. Door was operational & much quieter after repair. Tech also gave option of different guarantees for different prices & required payment before leaving. Total cost a little over $400.

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Good job. Came ahead of schedule.

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It was excellent needed to come back to adjust door but otherwise a great job.

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Would have been a five but one thing was forgotten and technician had to return to fix. But everyone forgets things. Good job and good service. Thanks.

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Good service and very helpful workers.

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Explained all the options like he is supposed to do. Everything went fine. Hope it lasts at least 7 years like the last one.

Review:

The technician was prompt, efficient and professional.