Read what people are saying
about Precision Garage Door in:
Franklin, TN
Precision Garage Door of Nashvillehas received 278 reviews, averaging 4.86 Stars:
Franklin, TN
Franklin, TN
Brandon Williams performed an inspection of our garage door. He reviewed what defects that he found with the door, and he gave me an opinion of the current condition. He did not repair the door since it was not a repairable situation. He also reviewed both non-insulated and insulated new garage doors, their features and pricing along with availability. I was pleased with his service as well as the options that he covered.
- David Sparkman
Franklin, TN
We came home last night and could not open garage. After looking into garage saw that spring was broken. It was now 9:30pm, and I thought I would contact precision thinking I could leave a message. To my surprise a nice girl answered live, took my information as to what happened, confirmed our address and phone number, and advised of service fee. She then scheduled a service appointment for today with tech Jonathan. He called today to let us know he was on the way and approximate arrival time. On Jonathan's arrival he went into garage to check out problem, and indeed spring was broken. He checked all elements of garage door opporation and made us aware of other aged issues. We considered it was time to update all the issues and told Jonathan to go ahead. He had all materials available In van, and several hours later everything was completed and brand new before leaving, Jonathan made sure we knew how everything operated and even programmed both of our cars. To say we were very satisfied would be an understatement. Thank you to all your team at Precision.
- Paula Kasalis
Franklin, TN
Precision Door sent me a text letting me know Jason was on his way and he showed up within the time frame of his text. Within a very short time he discovered the problem, explained to me the situation in a matter of minutes.
- Mary Sue Owen
Franklin, TN
The entire process from start to finish was seemless and easy. Garage spring broke one day — called Precision and they made me an appointment the next morning. Jonathan showed up on time (after calling to give me an ETA and receiving an email/text from Precision). Jonathan explained the problem and provided me with a couple of options without any pressure at all. He even completed the work faster than what was expected! Before leaving he provided me with a reminder of the warranty and emailed a detailed receipt. Would 100% recommend Precison again
- Steven Cardwell
Franklin, TN
My chain broke and the unit was very noisy. Robert provided excellent service and replaced the old unit in less than an hour. I’m impressed.
- Gerry Seth
Product:
Franklin, TN
We got a flag hung in the garage door which knocked it off track & was hanging dangerously. I called another company & it was going to be a week before they could come. My aunt suggested Precision as she had used them before & was very pleased. I called & they sent someone the next day. Lyle Rowan came & gave estimates & talked to me about my options before he did anything. He did a great job repairing my door in record time & was very polite & professional. I will definitely recommend them to my friends. I received texts as to when he would be here & even his picture. Thanks Precision for a job well done.
- Sherry Stacey
Franklin, TN
We were very pleased with service! Prompt, professional and very pleasant experience. Thank you!
- Tom & susan Perkins
Franklin, TN
Very good , this is why we use Precision, the employees know what they are doing and are thorough.
- Lucy McCullough
Service Provided:
Product:
Technicians: Jason Steele
Franklin, TN
Jay was straightforward, skilled and very personable. He repaired my badly damaged door and made it operable again until it can be replaced. It was a pleasure to do business with him.. John Lewis
- john lewis
Franklin, TN
Great service, friendly, reasonable and FAST!!
- Heidi Clayton, Whaley Asset Management
Franklin, TN
Robert came out but found everything working fine. One day it wasn't and the next day it was fine. Robert checked everything, explained some things to me. He also discussed options for a new opener. Ours is 17 years old. No charge, but due to Roberts explanations we will probably install a new opener very soon. Great customer service. Robert represents your company well.
- Joe Pence
Franklin, TN
Tech was professional and friendly, but three stars only because when I called the person who was scheduling said they checked with the Franklin office and that they definitely were able to replace siding trim on garage doors. But when the technician arrived, he said they don't do that type of work at precision just garage door work. So it sounds like the person scheduling doesn't have the knowledge of what kind of work can be done. I felt like the technician probably could have spent his time better elsewhere and he had to drive 30 minutes to come out and see me. Maybe not the best use of the technician's time. No work was done for my need.
- Joy Stephens
Franklin, TN
Always on time, courteous and professional!
- Jane Harrell
Franklin, TN
William was knowledgeable and willingly shared his experience to help us understand the issue with our garage door. He gave us peace of mind in the current motor and quickly resolved our issue. Many thanks!
- Frank Ewert
Franklin, TN
Technician was very prompt, courteous, and efficient. It took only a few minutes to discover the problem with the opening and closing of my garage door and then to fix the problem.
- Richard Page
Franklin, TN
Your tech provided polite and professional service on schedule today for our garage door which failed to close properly yesterday. thank you.
- Jan Richey
Franklin, TN
I had a great experience with Precision. The technitian John was professional, honest, kind, and an expert in his field. Thank you for the help
- Cindy Dunne
Franklin, TN
Josh was very good. He explained the entire set up and cost. Showed me the diffrent options. Gave him a 5.
- Daisy Broughton
Franklin, TN
I have used you all before and Jason Steele was the tech that was assigned to fix two of my three 20 something old doors and motors. To day Jason returned to feplace the motor on my third door. He is so professional and an excellent technician. He is the best service technician I have ever dealt with. Ask for Jason and you will not be disappointed. Thanks again Jason
- Kevin Jordan
Franklin, TN
I had a quick fix by a fine young man , Jason Steele. He was courteous, efficient and kind. He gave me good information on future garage door purchases.
- Jim Atnip
Franklin, TN
Jason S., the Garage Door Specialist arrived exactly when said he would. Immediately identified the problem I was having with our electric garage door, and within minutes had the problem fixed. Very impressive! He took multiple pictures of the door and its mechanisms, and identified potential future problems. Not only did he identify the problems, but demonstrated what they were for me. He also serviced the door while he was here. Before he left, I had a copy of the invoice and receipt, plus a copy of an estimate of what the problems he identified might cost, and all in my email inbox. Pretty cool! On time, fast, efficient, and courteous. I would highly recommend to anyone!
- Gene Cotton
Franklin, TN
Jay was awesome. Very friendly, honest, knowledgeable and respectful. Would never use another company after our experience. Great job Precision!
- Thomas Hackett
Franklin, TN
Thanks for the great service.......................
- Charlie Brown
Franklin, TN
Hi, Jason Steele was our service tech, and as in the past, was tremendous to work with. We called as a result of a broker garage door opener, but the website was jumped and connected me to another company. I became uncomfortable and realized it wasn't the correct company because of how they treated me. I was then able to get ahold of you guys, canceled the other person who wasn't happy, and all is well. Jason was honest and fantastic as all of the folks at Precision Door Service has been. We are business owners as well and greatly appreciate seeing other business provide the level of customer service, care and price as you guys do. We plan to replace all 3 garage doors and will not use anyone else for that except Precision Doors. Roger
- Roger Williams
Franklin, TN
Went with this company after multiple recommendations from friends. Getting an appointment was quick and easy. Technician was very knowledgeable and friendly. Awesome service!!
- Alfred Norris
Franklin, TN
Replaced broken spring, rollers, etc. Service was excellent. This, I believe, is the third time I've called Precision and service has been very good each time. I'll be calling you folks with any future needs. Thanks
- David Gilpatrick
Franklin, TN
Will was on time, professional and efficient.
- Vojin Janjic
Franklin, TN
Arrived on time - fully explained services needed - completed services and removed all debris - very knowledgeable and answered questions politely.
- Joanne Neff
Franklin, TN
Great service and prices. Technician was knowledgeable and did a great job!
- Dawn Carlton
Service Provided:
Product:
Door Installers: William Etheridge
Great service! Called at 5:00 pm and they were out to my house in Franklin by 10:30 the nest morning. Technician quickly diagnosed the problem and corrected the problem!! Couldn't recommend any higher. This company delivers!
- Gene Cotton