Garage Door Repair in Lebanon, TN - Page 2

Bill Moss

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent service done in a timely fashion.

Lauren Whitehouse

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great company! Inquired about a repair, had someone out that day to take a look at it. Jonathan was really informative about the system- in the end we ended up replacing both openers and balancing for what I thought was a reasonable price! Had the stuff for one to be fixed and came out the next day to finish the job!

Ellen James

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Brandon called about 45 minutes prior to his arrival to let me know that he was on the way. He inspected the function and safety of the two garage doors. He recommended removing an LED lightbulb in one of the units because LEDs can "interfere" with the signal between the hand-held remote device and the unit. I had replaced the outside keypad a couple of months ago when it stopped working and changing batteries didn't solve the problem. Unfortunately, after replacing the outside keypad, the hand-held remote unit no longer worked. Brandon was able to reprogram the hand-held unit. Additionally, Brandon programmed the built-in garage door remote in my vehicle, which was something that I had tried to do unsuccessfully. Prior to leaving, Brandon sent a report of his inspection, complete with a photo, to my email for my records.

Hurbert Vanegas

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Fast and great service

Kirsta Robertson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

William was great! He arrived right at the time window that was stated and helped talk me through all options I had to fix my garage door. He was very thorough and had my door fixed in no time!

Janette Caldwell

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We have a new home where the garage door was poorly installed and at risk of failure. We agreed to have your technician make all repairs and replacements needed. He completed the job in a professional and timely manner. He was very helpful in installing a “keypad” and programming the necessary openers. Very happy with him and the company.

Angie Ceraldi

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Easy to schedule the appointment. They sent me an email in advance with the technicians photo and name so I was aware of whom they were sending. The technician William E. Showed up at the appointed time well prepared to answer my questions and give me an accurate quote and timeline. He was up front with costs and gave me a good better best scenario with proper explanation of each. He wore a mask and kept his distance following covid protocol. Very easy to work with and listened to my needs. I have used Precision before at another house to repair a garage door opener and that's why I came back to use them again for my new house. I will continue to use them. They are a professional company with the know-how to do it. WOULD RECOMMEND AGAIN.

john cipala

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I have had these door installed and function since 2012. They are excellent quality, quiet and extremely dependable. I just had my first service call today, received a scheduled appointment same day. Jason Skillern was on time and reinstalled door springs without any inconvenience. Jason is highly killed and knowledgeable and would highly recommend him for any inspection or repair. Springs were replaced free of charge as they carry a lifetime warranty. Exception company to do business with.

Brenda Vicente

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

They were very responsive, came the next day. Gave us our options with pricing. Josh had our new garage door opener in and even programmed it to our car all within an hour! Josh was knowledgeable, personable and got the job done quickly. Thanks!

PaulEric Rice

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Service is always timely and technicians are courteous.

Monica Dunnagan

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We are more than happy with our service. Anytime we have an issue they are right out to fix everything. Thank you

Pat O'Brien

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great service. Courteous, efficient. Friendly and great repairman / Tech. 11 out of 10

Lucille Daniels

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Chris was fantastic ! I chose Percision because of the ratings on google. I will calling you guys for my garage door needs for now on. I got a tuneup done and ask a lot of questions and Chris was able to help me thanks.

James

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Lyle was the technician that came to my house. Was early and that was fine. I needed a new garage door opener since the 25 year old Lift Master quit working. We discussed the different openers available and their respective features. I made my choice and he went right to work taking out the old opener and installing the new one. Very efficient, knowledgeable, organized, and professional. Completed this in roughly 2 hours and even programmed the Homelink in my car. Highly recommended. Left everything clean and just the way it was when he arrived

Don Rumbley

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Ethan was excellent. He explained everything that needed to be done and gave me options to complete the work. The CSR that took my initial phone call was very polite and informative. I will not use anyone else for my garage door needs and highly recommend Precision for your needs!

Sherrel Wilson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We had used Precision once before and were very pleased with the service we received. We were impressed by the efficiency and prompt response to our call. Our service person was Daniel and he repaired our garage door quickly. He was very courteous and pleasant and we will certainly use your company again when needed.

M. Wyatt

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Both springs broke on my double door, and I had no idea who to call. I asked my smart phone for garage door repairs and they gave me one company listed in Lebanon. I called and set up an appointment with the tech and he said he would be there in an hour. After 4 hours I called and they got me to the tech and here is what he said after my 4 hour wait: "We can't do that, you will need to call someone else." I asked if he needed to reschedule, and he said, "No, call some other company." My temperature was high and I looked on my computer and Precision came up on the screen. I looked it over real good, checked the reviews and called them on Saturday morning. They said a tech could be out by noon. The tech called at 10:30 and said he could be here by 11am if that was alright. It was. John showed up at 11, we greeted each other, I felt good as soon as I met him. He looked over the door, sure enough both springs broke, cable off. He gave me 3 options: just fix the springs and cable; do that and change out the rollers which were clearly rusted and lots of play; and do that with a life-time warranty. No pressure, he was ready to do whatever I said. I told him the first option for now, and he went right to work. My wife and I discussed that our door was over 14 years old and has had no maintenance at all, and we decided to have the warranty. No problem. John was through and thorough in no time at all. The door sounded amazing, we had gotten so used to the noise, until it was not there any more - smooth and quiet and efficient. I am so thankful the other company blew me off, so that I came in contact with Precision. Great job. I will recommend them to everyone. 5 STARS ALL THE WAY!

John Cipala

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Routine maintenance, replace bottom door seal, lubrication. Extremely prompt service, courteous, knowledgeable and efficiently addressed issue. Would highly recommend Precision for their commitment to quality doors and excellent service.

Rick Reiling

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I recently had springs replaced on my garage and some new nylon rollers installed from Precision. Thomas Hoffman came out and was really fast, easy to talk with, and did the most excellent job! The door is very quiet when opening and closing - amazing. I would HIGHLY recommend Precision for any garage door needs. 5 stars all the way.

Jeff Wakefield

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Fast, extremely professional service. We will use Precision on our new home to replace the existing doors that are damaged. Thanks!

Alex Buhler

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great company. fantactic techinan. very nice would recomend to anyone needing garage doors repaired or new ones installed. Jared is great to work with

Greg G

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

John, the service tech, was able to show up 2 hours ahead of schedule which worked out great. He knew the problem and readily offered a fix to repair the contractor grade spring and roll bar to a heavier duty version. Repair was done in a short period time and I could not be happier with the end result. He was friendly and knowledgeable and cared about getting it done right. Very pleased with the work and warranty.

Lisa H

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

This is the second time we have used this company. A year ad a half ago our spring broke on our single garage door and this week the spring broke on the double door. Each time a very neat young man came with excellent communication skiills and knowledge of the repair required. They arrive right on time and fixed it on the spot in a very timely manner at a fairly reasonable price. I have always been a person that never wanted to have a repairman come without my husband home. Based on the quality of the two employees I have had the pleaser of dealing with, that fear is unwarranted for this company.

Mark Granlund

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

AWESOME!!! Shane does EXCELLENT work. Super nice guy!

Rick Taylor

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Super fast service, Very professional technician , will definitely use again, and recommend to anyone, thank you!

Jay Porter

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

our problem was not actually with the door, but with some shifting of the garage. David pointed out what needed to be done, lubed the door rails and after I do some correction will be good as new. Very professional. Will for sure use Precision again if need arises.

Linda York

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

My experience with Precision door was awesome. The technician who installed my door was knowledgeable and a true craftsman. The door is exquisite and the price was very reasonable. I will recommend this company to all my family and friends. Thank you very much.

Jeff Dedman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very professional and quick service considering the repair

Michael Hillard

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

great job !!! will use again. arrived in a timely manner. very professional. he should get a raise.

Barbara Haytko

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great service!!! Considerate! Would highly recommend to anyone! Thank you!