Read what people are saying
about Precision Garage Door in:
Wilson County, TN
Precision Garage Door of Nashvillehas received 255 reviews, averaging 4.90 Stars:
Mount Juliet, TN
Mount Juliet, TN
My technician, Robert, had a challenging morning with something going wrong with his vehicle and him having to get a different one. He nevertheless arrived on time and did a good job assessing the situation and giving me information about my options. He answered all my questions and was knowledgable about the various products available. Unfortunately there is a long waiting period for the door to arrive (not the fault of Precision) so I won't get my replacement door for several months. Robert was able to close and secure the current door for safety, which I appreciated.
- Vicki Graham
Product:
Mount Juliet, TN
Robert Barnett arrived on time, was very technically competent, and resolved the malfunction issue for my Precision Garage Door. The repair was as good and quick as anyone could expect. All in all - it was an excellent service call for us.
- Robert Riley
Lebanon, TN
Was able to come same day as call. Arrived a little early and completed the job in short order!
- Ross Scrofani
Product:
Mount Juliet, TN
Woke up this morning to go to work(430am) and find both my garage door springs were busted. Called Precision 10 min later and they were at my house before noon. The technician(Jay Skillern) was amazing, very informative and friendly. Jay knocked the job out in no time and was back on his way to the next job. 100% would recommend them to anyone.
- Jason Adams
Watertown, TN
A+ service, I would recommend this company to anyone
- Doris Barnes
Mount Juliet, TN
Will was our technician, he was very professional in his talking with us. He offered us several options on the repair. We took his recommended option.
- Tim Dugan
Product:
Mount Juliet, TN
Jon Lane was awesome to work with. We had a nearly 20-yr old chain driven opener on its last leg with an awfully squeaky door and parts that were just about worn out. Jon quickly saw everything we needed and offered 3 different packages in a "good-better-best" type scenario. He estimated 3 hours to completely overhaul our existing door mechanics & install the new belt-driven opener (that is also wifi-capable, which has been awesome!) but worked so efficiently that he was out in just over 1.5 hours. Tons of quality work done, everything looks great, sounds MUCH better, and Jon couldn't have been more of a pleasure to work with. Thanks Jon & Precision!
- Adam Riddick
Service Provided:
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Technicians: Jonathan Lane
Mount Juliet, TN
Recommended by former employee who moved away You are the best! Same day service Options for repairs explained thoroughly. Tech went straight to work! Very efficient and friendly!would recommend for everyone Offered lifetime warranty!-
- Lynn Mcculloch
Lebanon, TN
My garage broke during the freeze so I went online to check k for folks that could fix it.on shrt notice. Came across Precision. 0 regrets! The quotes and options were all very fair as I researched the category a bit on the Home Depot website. Communication on what to expect and when we're are extremely accurate. Highly recommend
- William Kintzler
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Technicians: Jonathan Lane
Mount Juliet, TN
I am BIG on customer service and I have to say that Precision has proven to give the best overall customer service to me in 2021. From the initial call to schedule for a technician, to the fast same day service, to the text alert about who was coming to service my garage door, to the friendly technician (Josh)...If I could give this company 100 stars on Google I would. Thank you for shining bright and I wish you the best in years to come. Keep doing what you do! I would recommend Precision to anyone who wants fast, friendly, accurate service!!
- Clyde Duffie
Lebanon, TN
My garage door broke around noon on Saturday. I called Precision, expecting to setup a repair sometime the following week. They offered me two appointment times the next day, Sunday. I received couple of messages informing the Tech was on his way. He tech showed up bang on time. Offered me a couple of solutions and had the fix done in just over an hour. My door has never run so quiet or smoothly. Outstanding job. Excellent service from initial phone call to job completion.
- Chris Edwards
Mount Juliet, TN
Called on Friday, appointment on Saturday. Jason did a great job repairing my garage door the same day at a reasonable price.
- Lawrence Laskos
Mount Juliet, TN
Whenever we call for service your techs are there, usually the same day. They are efficient and very knowledgeable. Precision is a great company and we love our garage doors!
- Teresa Haynes
Lebanon, TN
Josh was courteous. Explained the condition of the door. Oiled wheels and replaced rubber seal. Very satisfied.
- Patti Lapointe
Mount Juliet, TN
Our technician (Robert B.) was great. He was both personable and businesslike (a rare combination!). Within a minute after parking his van, he told me what was wrong with our door. Then, he thoroughly explained our various options. We did not purchase anything at the time. But, that is because we will be saving money to buy your top-of-the-line garage door system. We feel that both your products and your people are worth it. We did not feel that way about the last company that we contacted.... (PS: I had to click "garage door repair" in order to send in this form, because "estimate" was not an option.)
- Tom Kovach
Mount Juliet, TN
Jason was Amazing and exceeded our expectations! He was very knowledgeable and offered us choices but allowed us to make the decision without feeling pressured! All aspects of this unplanned situation were handled quickly and professionally by the Precision team! Thanks so much!
- Amanda Robinson
Mount Juliet, TN
The connection was bad and the tech. found the problem in no time, moved the power plug to a new outlet and the door started working. Thanks Guy I will call you folks for all my garage doors repairs.
- Garry Dye
Mount Juliet, TN
John was awesome! Very knowledgeable and professional. He installed a new complete garage door opener and system. My garage door has never operated so smooth. Thanks John!!
- Kent Mcalister
Mount Juliet, TN
Whatever Wills' salary is, it isn't enough!
- tom nelson
Mount Juliet, TN
Couldn't be happier! Brandon the technician was very helpful. Got our garage running better than before it broke. Called and they sent someone with 2 hours. Will use again!!
- Jenna Keller
Product:
Lebanon, TN
Excellent service done in a timely fashion.
- Bill Moss
Thank you, Bill, for choosing Precision Garage Door and for taking the time to let me know that our Technician, Brandon, was prompt and provided excellent service. We look forward to servicing all your garage door needs in the future.
Lebanon, TN
Great company! Inquired about a repair, had someone out that day to take a look at it. Jonathan was really informative about the system- in the end we ended up replacing both openers and balancing for what I thought was a reasonable price! Had the stuff for one to be fixed and came out the next day to finish the job!
- Lauren Whitehouse
Mount Juliet, TN
He did a great job. I will use Precession in the future if necessary
- Howard Blaydes
Thank you Howard for choosing Precision Garage Door Service. We are happy to hear that Jonathan die a great job. We look forward to servicing all your garage door needs in the future.
Lebanon, TN
Brandon called about 45 minutes prior to his arrival to let me know that he was on the way. He inspected the function and safety of the two garage doors. He recommended removing an LED lightbulb in one of the units because LEDs can "interfere" with the signal between the hand-held remote device and the unit. I had replaced the outside keypad a couple of months ago when it stopped working and changing batteries didn't solve the problem. Unfortunately, after replacing the outside keypad, the hand-held remote unit no longer worked. Brandon was able to reprogram the hand-held unit. Additionally, Brandon programmed the built-in garage door remote in my vehicle, which was something that I had tried to do unsuccessfully. Prior to leaving, Brandon sent a report of his inspection, complete with a photo, to my email for my records.
- Ellen James
Thank you, Ellen, for choosing Precision Garage Door and for letting us know what a great job Brandon did inspecting your garage doors. We appreciate you taking the time to give us your review and we look forward to servicing all your garage door needs in the future.
Lebanon, TN
Fast and great service
- Hurbert Vanegas
Lebanon, TN
William was great! He arrived right at the time window that was stated and helped talk me through all options I had to fix my garage door. He was very thorough and had my door fixed in no time!
- Kirsta Robertson
Lebanon, TN
We have a new home where the garage door was poorly installed and at risk of failure. We agreed to have your technician make all repairs and replacements needed. He completed the job in a professional and timely manner. He was very helpful in installing a “keypad” and programming the necessary openers. Very happy with him and the company.
- Janette Caldwell
Service Provided:
Product:
Lead Technician: Jason Skillern
Mount Juliet, TN
Lyle (service technician) thoroughly explained to me what needed to be repaired and what my options were for making the repairs. I would highly recommend Precision and Lyle for garage door service and installation.
- David Ferensic
Lebanon, TN
Easy to schedule the appointment. They sent me an email in advance with the technicians photo and name so I was aware of whom they were sending. The technician William E. Showed up at the appointed time well prepared to answer my questions and give me an accurate quote and timeline. He was up front with costs and gave me a good better best scenario with proper explanation of each. He wore a mask and kept his distance following covid protocol. Very easy to work with and listened to my needs. I have used Precision before at another house to repair a garage door opener and that's why I came back to use them again for my new house. I will continue to use them. They are a professional company with the know-how to do it. WOULD RECOMMEND AGAIN.
- Angie Ceraldi
On time ,very knowledgeable and fast.
- Ron & Sandy Olson