Read what people are saying
about Precision Garage Door in:
Wilson County, TN
Precision Garage Door of Nashvillehas received 246 reviews, averaging 4.90 Stars:
Lebanon, TN
Service Provided:
Product:
Technicians: Jonathan Lane
Mount Juliet, TN
I am BIG on customer service and I have to say that Precision has proven to give the best overall customer service to me in 2021. From the initial call to schedule for a technician, to the fast same day service, to the text alert about who was coming to service my garage door, to the friendly technician (Josh)...If I could give this company 100 stars on Google I would. Thank you for shining bright and I wish you the best in years to come. Keep doing what you do! I would recommend Precision to anyone who wants fast, friendly, accurate service!!
- Clyde Duffie
Lebanon, TN
My garage door broke around noon on Saturday. I called Precision, expecting to setup a repair sometime the following week. They offered me two appointment times the next day, Sunday. I received couple of messages informing the Tech was on his way. He tech showed up bang on time. Offered me a couple of solutions and had the fix done in just over an hour. My door has never run so quiet or smoothly. Outstanding job. Excellent service from initial phone call to job completion.
- Chris Edwards
Mount Juliet, TN
Called on Friday, appointment on Saturday. Jason did a great job repairing my garage door the same day at a reasonable price.
- Lawrence Laskos
Mount Juliet, TN
Whenever we call for service your techs are there, usually the same day. They are efficient and very knowledgeable. Precision is a great company and we love our garage doors!
- Teresa Haynes
Lebanon, TN
Josh was courteous. Explained the condition of the door. Oiled wheels and replaced rubber seal. Very satisfied.
- Patti Lapointe
Mount Juliet, TN
Our technician (Robert B.) was great. He was both personable and businesslike (a rare combination!). Within a minute after parking his van, he told me what was wrong with our door. Then, he thoroughly explained our various options. We did not purchase anything at the time. But, that is because we will be saving money to buy your top-of-the-line garage door system. We feel that both your products and your people are worth it. We did not feel that way about the last company that we contacted.... (PS: I had to click "garage door repair" in order to send in this form, because "estimate" was not an option.)
- Tom Kovach
Mount Juliet, TN
Jason was Amazing and exceeded our expectations! He was very knowledgeable and offered us choices but allowed us to make the decision without feeling pressured! All aspects of this unplanned situation were handled quickly and professionally by the Precision team! Thanks so much!
- Amanda Robinson
Mount Juliet, TN
The connection was bad and the tech. found the problem in no time, moved the power plug to a new outlet and the door started working. Thanks Guy I will call you folks for all my garage doors repairs.
- Garry Dye
Mount Juliet, TN
John was awesome! Very knowledgeable and professional. He installed a new complete garage door opener and system. My garage door has never operated so smooth. Thanks John!!
- Kent Mcalister
Mount Juliet, TN
Whatever Wills' salary is, it isn't enough!
- tom nelson
Mount Juliet, TN
Couldn't be happier! Brandon the technician was very helpful. Got our garage running better than before it broke. Called and they sent someone with 2 hours. Will use again!!
- Jenna Keller
Product:
Lebanon, TN
Excellent service done in a timely fashion.
- Bill Moss
Thank you, Bill, for choosing Precision Garage Door and for taking the time to let me know that our Technician, Brandon, was prompt and provided excellent service. We look forward to servicing all your garage door needs in the future.
Lebanon, TN
Great company! Inquired about a repair, had someone out that day to take a look at it. Jonathan was really informative about the system- in the end we ended up replacing both openers and balancing for what I thought was a reasonable price! Had the stuff for one to be fixed and came out the next day to finish the job!
- Lauren Whitehouse
Mount Juliet, TN
He did a great job. I will use Precession in the future if necessary
- Howard Blaydes
Thank you Howard for choosing Precision Garage Door Service. We are happy to hear that Jonathan die a great job. We look forward to servicing all your garage door needs in the future.
Lebanon, TN
Brandon called about 45 minutes prior to his arrival to let me know that he was on the way. He inspected the function and safety of the two garage doors. He recommended removing an LED lightbulb in one of the units because LEDs can "interfere" with the signal between the hand-held remote device and the unit. I had replaced the outside keypad a couple of months ago when it stopped working and changing batteries didn't solve the problem. Unfortunately, after replacing the outside keypad, the hand-held remote unit no longer worked. Brandon was able to reprogram the hand-held unit. Additionally, Brandon programmed the built-in garage door remote in my vehicle, which was something that I had tried to do unsuccessfully. Prior to leaving, Brandon sent a report of his inspection, complete with a photo, to my email for my records.
- Ellen James
Thank you, Ellen, for choosing Precision Garage Door and for letting us know what a great job Brandon did inspecting your garage doors. We appreciate you taking the time to give us your review and we look forward to servicing all your garage door needs in the future.
Lebanon, TN
Fast and great service
- Hurbert Vanegas
Lebanon, TN
William was great! He arrived right at the time window that was stated and helped talk me through all options I had to fix my garage door. He was very thorough and had my door fixed in no time!
- Kirsta Robertson
Lebanon, TN
We have a new home where the garage door was poorly installed and at risk of failure. We agreed to have your technician make all repairs and replacements needed. He completed the job in a professional and timely manner. He was very helpful in installing a “keypad” and programming the necessary openers. Very happy with him and the company.
- Janette Caldwell
Service Provided:
Product:
Lead Technician: Jason Skillern
Mount Juliet, TN
Lyle (service technician) thoroughly explained to me what needed to be repaired and what my options were for making the repairs. I would highly recommend Precision and Lyle for garage door service and installation.
- David Ferensic
Lebanon, TN
Easy to schedule the appointment. They sent me an email in advance with the technicians photo and name so I was aware of whom they were sending. The technician William E. Showed up at the appointed time well prepared to answer my questions and give me an accurate quote and timeline. He was up front with costs and gave me a good better best scenario with proper explanation of each. He wore a mask and kept his distance following covid protocol. Very easy to work with and listened to my needs. I have used Precision before at another house to repair a garage door opener and that's why I came back to use them again for my new house. I will continue to use them. They are a professional company with the know-how to do it. WOULD RECOMMEND AGAIN.
- Angie Ceraldi
Mount Juliet, TN
I called on Monday morning and they were able to get to get the technician here by 10. Josh the technician could not have been more professional and friendly. He showed me exactly what was wrong and fixed it within minutes. I have used Precision at my previous house and they are always on top of their game!
- Jim Keiffer
Product:
Lebanon, TN
I have had these door installed and function since 2012. They are excellent quality, quiet and extremely dependable. I just had my first service call today, received a scheduled appointment same day. Jason Skillern was on time and reinstalled door springs without any inconvenience. Jason is highly killed and knowledgeable and would highly recommend him for any inspection or repair. Springs were replaced free of charge as they carry a lifetime warranty. Exception company to do business with.
- john cipala
Mount Juliet, TN
Today I had need of Precision to come out to the house and provide a tune-up on our garage door/wheels. Our technician was Jason Skillern who was courteous, professional and a very skilled tech who showed me someone who takes pride in his work. I was extremely satisfied with Jason's work. Thank you Jason once again and thank you Precision for having employees such as Jason working for you.
- Bruce Quartermaine
Lebanon, TN
They were very responsive, came the next day. Gave us our options with pricing. Josh had our new garage door opener in and even programmed it to our car all within an hour! Josh was knowledgeable, personable and got the job done quickly. Thanks!
- Brenda Vicente
Product:
Mount Juliet, TN
Jason was excellent and enjoyed talking with him too. He was quick and efficient. Very polite.
- Eve Abdo
Lebanon, TN
Service is always timely and technicians are courteous.
- PaulEric Rice
Mount Juliet, TN
I’ve had two service calls to Precision and both times they: 1. Were able to provide me service in less than 12 hours not like the others who were advertising 24 hours response but really will take up to 5 days 2. Precision did not have an Extreme price and were able to repair my garage door that was hit by my vehicle - a very Reasonable price and the Service Tech was well versed and Professional
- DB n Mount Juliet
Mount Juliet, TN
Jason did a great job, thorough and a pleasure to work with.
- Max Walzenbach
Mount Juliet, TN
New garage door
- Baylor Fulton
My garage broke during the freeze so I went online to check k for folks that could fix it.on shrt notice. Came across Precision. 0 regrets! The quotes and options were all very fair as I researched the category a bit on the Home Depot website. Communication on what to expect and when we're are extremely accurate. Highly recommend
- William Kintzler