Read what people are saying
about Precision Garage Door in:
Wilson County, TN
Precision Garage Door of Nashvillehas received 245 reviews, averaging 4.90 Stars:
Lebanon, TN
Mount Juliet, TN
5 star will tell my friends !!!
- James Orman
Lebanon, TN
I called Precision due to their BBB accreditation. I am pleased with the results. Our installer was courteous and was quite willing answer any question we may have asked of him. He pointed out some things that needed attention. We requested he take care of those items while he was here. I would recommend Precision Garage Door.
- Guy Lavake
Product:
Mount Juliet, TN
Saturday I had Precision Doors come out and service my garage door. Lawrence was the technician and he did a fine job and in a timely manner. He also went over what was wrong and what could be done to remedy the concerns. I appreciated his explanation of things that I could have done to prevent any future problems.
- Bruce Quartermaine
Product:
Mount Juliet, TN
I called to schedule an appointment and was told the service fee would be $65.00 unless parts were needed. The only thing that was wrong was that the cable had come off the pulley when one side of the door came down on the top and of my garbage can. The technician quoted me around 450.00. He wanted to replace my spring and add an additional along with some brackets. He called his manager and got the cost down to 330.00. He told me if I didn't have him repair it I was still going to have to pay $65.00 just for coming out. I didn't have any choice but to have him fix it. There was nothing wrong with the spring other than a little surface rust. I don't appreciate the unethical way you do business and I wouldn't use you again to save my life. Fool me once......
- ed gonyea
So very sorry you feel this way sir. Unfortunately when dealing with mechanical issues such as these with garage doors, we have policies & procedures in which we follow. We have to take liability & warranty in account. So we do have minimum recommendations to provide the best warrantied repair possible.
Product:
Mount Juliet, TN
very well pleased with the service and the work preformed the technician was kind and very knowledgeable about the work that was to be done. if you all continue this type of service and keep fair prices for work to be done i will continue to use you when needed and i will be will to refer you to family and friends 1-5 i rate you a 4.985 there is always room to improve service
- Emanuel Clemmons
Lebanon, TN
Excellent Service, timely and fixed the door better than before it broke. Made recommendation for weight of door to improve longevity but made it be our decision. Highly recommend and will use for all future repairs or replacements.
- Jeff McConachie
Lebanon, TN
We had a garage door spring to break on a Friday afternoon. I called another company that I had used before and they said it would be Wednesday of next week for service. I then did the Web Search and found Precision Door and called them. They had a service person onsite that day before 6pm, replaced the broken spring and adjusted the door to close properly. I am very satisfied with the excellent response and service that Precision Door provided. I will use them again!!!
- Rick Arrington
Product:
Mount Juliet, TN
Great service and thay did not try to over charge me, I will use them again in the future. LH , Mount Juliet
- Lee Hirsch
Mount Juliet, TN
Circumstances happened that forced me to deal with your technicians twice in less than one month on two different occasions for two separate and unrelated problems. Thank God we have such reliable and trustworthy service and knowledgeable staff that stand behind the service. This most recent time we called upon you was for an emergency situation late in the day. The emergency phone number to call that the previous technician had stuck to the garage door was a God sent help. The response was prompt and the designated technician, despite the late hour, showed up at our door in less than an hour. Courteous, calm and assuring, he was the perfect addition to the worrisome and distressing situation we were encountering. He showed knowledge and compassion and within less than one hour he was able to straighten out what seemed to me an impossible task to achieve due to the late hour and the condition of the garage door. To me, he was even better than an expensive plastic surgeon, as he went about his job with skill and knowledge and speed to remedy a situation, I thought might not be resolved before the next morning. I thank you and thank him especially for his kind and assuring demeanor that could only be shown by quality real professional. Thank you again as I could not be any happier with your service. It is a service of at least five stars if not more.
- Adib Roumie
Lebanon, TN
5 Stars ! Our technician was on time and very professional. He did not recommend any unnecessary purchases and he was efficient with his time. I would absolutely recommend Precision Door Service and our technician to friends and family.
- Karen Hensley
Mount Juliet, TN
Same day, Great service!
- Roy Palmer
Product:
Mount Juliet, TN
nice technician..garage door still a little noiser than I would like but was told it should have two springs so perhaps that is why it is still somewhat noisy....
- Julie Wagner
Lebanon, TN
Was here when they said they would be, tech was very friendly and professional, work was excellent. I am very satisfied and will recommend Precision Door Service to all my friends.
- Tim Shaffer
Product:
Mount Juliet, TN
Very disappointed. The technician that came to look at door suggested approx 700.00 of work to the door unit to correct the problem, that only consisted of two new springs, cables and rollers. What was suggested had nothing to do with the problem the door was having. The tech diganosed the problem without checking anything, and was wrong in his diagnoses. I refused the work and paid for a tune up which consisted of him checking the tightness of the door bolts and applying grease to the screw drive. Made no difference to the problem. I inspected the door and found the problem which was a 9.80 part at Home Depot. Put that part on and door works beautifully. I feel the tech was just wanting to up sell me and make as much money as possible without regard to customer service. Would not suggest or recommend this company to anyone and will not have them ever do any work for me.
- Andy Grubbs
Very sorry for your experience! We take great pride in training & providing the best parts & service money can buy!
Lebanon, TN
The technician did an excellent job performing the work. He was well versed in his job.
- Joe Wauford
Mount Juliet, TN
I had a garage hardware replacement and a new door installed. Technicians were very friendly and certainly knew their products. I never felt as though they were pushing a higher cost repair or product. I really appreciated that they were clearly identified and right on time with a arrival call as they promised. Highly recommend this company and their staff.
- Kathryn Kimball
Product:
Mount Juliet, TN
Arron did a super job. He called to tell me he was on his way and was there within the hour. Told me how long he expected it to take to remove old door and re install/program new door. I think he missed his guess by 5 min. I'd recommend precision doors.
- Leslie Hutchison
Product:
Mount Juliet, TN
Lawrence is a first rate technician. So much so that I suggested my neighbor use your company. One of your technicians is at their house this very minute.
- Dennis(D.R.)Wood
Product:
Lebanon, TN
Service was quick, accurate, and reasonable. Service man was knowledgeable, personable, and timely. Who could ask for more. Very pleased.
- Terry Stafford
Mount Juliet, TN
We called to get an estimate and bought two new garage door openers. Brandob installed both the same day, in fact in about 4 hours after the purchase the openers were in and functioning. Really impressed!
- Charles Fox
Product:
Mount Juliet, TN
Brandon completed garage door repair. Am quite satisfied with the the work done.
- Craig Huber
Product:
Mount Juliet, TN
Garage door was too heavy for opener and went off track. I opted to have replacement of springs, etc. as well as other items recommended by the technician. The technician and his helper were prompt, courteous and explained the situation very clearly.
- Mary Jane Mullins
Mount Juliet, TN
Tech was very friendly, efficient and informative. He did not mind educating me on what was wrong with the door and what it was going to take to fix it. If all of your techs are as good as Merrick you are in great shape to support your customers.
- Will Sellers
Product:
Mount Juliet, TN
Quick response time. Love Brian. Very personable and competent.
- Ceile Garrison
Product:
Mount Juliet, TN
I appreciated the emails that included photographs of the technicians who you may have visit your home. Merrick and Jared were great to work with. Both of them answered all of our questions and offered lots of information that we needed in making our choices. They were both very friendly as well. I will definitely recommend Precision Door Service to my friends and family.
- John & Allyson huddleston
Mount Juliet, TN
Arrived early for appointment due to finishing a previous call early. Quickly figured out the problem and replaced the safety eyes that were faulty. He was actually finished by the start of the original appointment time. Excellent service!
- Robert Angle
Product:
Mount Juliet, TN
Came out same day on a Saturday. Determined that garage door was not repairable. New garage door installed 3 days later. Didn't know garage doors could be so quiet!
- Ceile Garrison
Product:
Mount Juliet, TN
Technician did a fantastic job installing a garage door opener and cleaning up the job site. The technician arrived on time and did his job quickly and skillfully. He changed the rollers and tightened the spring to make sure everything worked perfectly. I am extremely pleased with the work of performed.
- Alan Raughton
Product:
Mount Juliet, TN
Aaron came out and installed new springs, cables, pulleys, roller and nylon bushings. He also fixed our doors from scraping the opener bar. Our doors work better than when we bought the house new 10 years ago! Much smoother and quieter. He explained everything in detail and was very polite and quick. Would recommend to anyone. Thanks.
- Drew Noland
Product:
Excellent quality of installed equipment. Knowledgable and courteous installer.
- Ronald Stevens