Garage Door Repair in Wilson, TN - Page 8

Carol Martin

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great customer service. My appointment was between 12 & 2, there was a problem at the job prior to mine, and they called to let me know he was running late. I received another call to let me know if he could't make it they would send some one else. Then another call to let me know some one in my area had finished their job & was on the way to my house. I understand that unexpected problems arise, but by keeping me advised of the situation and not let me just sit and wonder where they are is outstanding customer service. The technician, Shane was great. He gave me three options, and explained all 3 in detail, and fixed the problem in a timely matter.

Mike Salvi

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We chose Precision because they serviced several homes in our neighborhood (DWLP) and were highly recommended. Precision's tech, Sammy, was thoroughly knowledgeable on our door and its problem (broken spring). He provided 3 service options, without pressuring to choose any of them. Sammy worked quickly, replacing the springs, all rollers, and spindles in less than an hour. While we now have a lifetime warranty on these new parts and don't anticipate needing them repaired/replaced, we'll definitely use Precision again should other problems arise with our garage door or opener motor. We also liked Precision sending us an email with their service tech's name/bio and photos of all their techs as a means to identify their employees.

Dan Rorie

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We were trapped!! Both cars were in the garage and we couldn't get it open. Called around 4:00pm and Shane Follis showed up around 6:30pm. He was AWESOME!! Talked with us about all of our options, explained everything in detail and helped us make the best decision. He did excellent work and the garage door is humming!!

G.G.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Timely and efficient.

Jebre Clemmons

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent service provided by Shane Follis. Will definitely recommend to others in need!

Steven Webster

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Brandon arrived early gave me a report on the problem and the cost. He did a great timely repair and explained everything clearly. The cost was more than we had hoped but it was an old door. We were pleased and would recommend Precision. If we need help again they will be our first call. Same day service was a Blessing.

Jennifer

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Sammy was great, very knowledgeable, and personable as well. It was obvious that he new what he was doing! Thanks.

Jason & sara Pulcastro

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Quick repair at a reasonable price! Shane was fantastic!!!

William Warburton

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very fast and courteous service. Would highly recommend.

Bill Ivie

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I'm only 10 hours into my new Precision garage door opener and I love it! My old screw-type, builder-grade opener gave me trouble for years so I called Precision and I am very happy with the belt-operated opener, it's functions and quietness! Precision Tech Shane Follis is not only a knowledgeable and efficient Tech, he is a very cool guy!

Larry Mason

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Brandon did a great job of explaining what need to be done and got right to it. We were very happy with the work and the price was very reasonable. He was gracious and wanted me to inspect his work after it was finished. I would recommend your company to anyone.

Lynn Mcculloch

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

super great service. great price. extremely professional !!!!!!

Jerry Biggerstaff

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very prompt and great to deal with. Recommend highly

Carol Richardson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Rick was my technician. He called before he came and arrived on time. Rick quickly determined that my problem was not as bad as I thought, talked about timing on when I should replace my springs, and lubricated the door for me. I will recommend your company to all my neighbors and definitely call you when I need future work. Great job Rick!!

John Howard

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I utilized Precision to service a poorly installed garage door and they were able to send someone out same day. The service call turned into a complete upgrade of my systems due to their superior product and cost. Now our garage doors make hardly NO noise! Brandon our tech was fantastic. If you are in Nashville area, request Brandon. Thanks Precision for the 5 star service and product.

Bryan Kinsey

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The service provided was repair of a broken garage door spring. Brandon arrived exactly on time and was very friendly and professional. He quickly assessed the situation and made recommendations based on both my immediate need to replace a broken spring and my desire to make the door quieter. By the time Brandon left, I had new springs that were superior to the original and a quieter door. Brandon also gave me tips for lubricating key points on the door to minimize noise in the future. Great job, Brandon. I would definitely use Precision Door again based on my experience with Brandon. My overall rating is 5 stars.

Gerry Chessor

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I've been using Precision for all my garage door needs for several years. They are very knowledgeable, courteous and do excellent work.

Katie and jeff Byrnes

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Service guy was great and very professional. My husband was impressed with the options we were given and the explanation to do a good better best purchase. Overall we were happy and will call again, hopefully won't be needed anytime soon :)

John Shields

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Ricky did a great job of reviewing my situation and giving me several options to choose from. He is a hard working and fixed my garage door in no time. I would recommend Precision and Ricky to anyone needing garage door service.

Dan Pike

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Highest Customer Service Rating!...Our Technician, Jared Ange was outstanding!...Professional, Friendly, and Knowledgeable...Jared gave us several options for the repair and was extremely helpful...Job was completed quickly and our Garage Door now operates BETTER than it ever has!...Thank You Very Much!!!

Miguel Villar

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I was referred to you by my son-in-law Jeffrey Jones who lives in Goodlettsville. I will give you 5 stars. The worker was on time, very pleasant and more important he knew what my garage door needed to be repaired. I would recommend your company to anyone. Thanks again. Miguel Villar

Richard Boon

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

One star, or less. When I called your company the operator kind of gave me a price for fixing a broken spring on my garage door. The technicians came to my home and quote me a price of two and a half more than the operator. That is crazy and a waste of your Tec time and mine. I got the door repaired for half as much from a big company like yours. The technicians fixed my door in 30 minutes and I saved over 200 dollars. I showed him the bill your Tec left with me.

Ronald Stevens

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent quality of installed equipment. Knowledgable and courteous installer.

James Orman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

5 star will tell my friends !!!

Guy Lavake

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I called Precision due to their BBB accreditation. I am pleased with the results. Our installer was courteous and was quite willing answer any question we may have asked of him. He pointed out some things that needed attention. We requested he take care of those items while he was here. I would recommend Precision Garage Door.

Bruce Quartermaine

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Saturday I had Precision Doors come out and service my garage door. Lawrence was the technician and he did a fine job and in a timely manner. He also went over what was wrong and what could be done to remedy the concerns. I appreciated his explanation of things that I could have done to prevent any future problems.

ed gonyea

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I called to schedule an appointment and was told the service fee would be $65.00 unless parts were needed. The only thing that was wrong was that the cable had come off the pulley when one side of the door came down on the top and of my garbage can. The technician quoted me around 450.00. He wanted to replace my spring and add an additional along with some brackets. He called his manager and got the cost down to 330.00. He told me if I didn't have him repair it I was still going to have to pay $65.00 just for coming out. I didn't have any choice but to have him fix it. There was nothing wrong with the spring other than a little surface rust. I don't appreciate the unethical way you do business and I wouldn't use you again to save my life. Fool me once......

Emanuel Clemmons

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

very well pleased with the service and the work preformed the technician was kind and very knowledgeable about the work that was to be done. if you all continue this type of service and keep fair prices for work to be done i will continue to use you when needed and i will be will to refer you to family and friends 1-5 i rate you a 4.985 there is always room to improve service

Jeff McConachie

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent Service, timely and fixed the door better than before it broke. Made recommendation for weight of door to improve longevity but made it be our decision. Highly recommend and will use for all future repairs or replacements.

Rick Arrington

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We had a garage door spring to break on a Friday afternoon. I called another company that I had used before and they said it would be Wednesday of next week for service. I then did the Web Search and found Precision Door and called them. They had a service person onsite that day before 6pm, replaced the broken spring and adjusted the door to close properly. I am very satisfied with the excellent response and service that Precision Door provided. I will use them again!!!