Read what people are saying
about Precision Garage Door in:

This place is a racket. They do good work, that's not the problem. But they quote you one thing on the phone so they can slyly get a tech out there and then they quote you something entirely different once he's there. Benjamin Franklin plumbing and Lee company do the exact same thing. It's just a shady way of doing business. I won't be calling these guys ever again.

- Anonymous

So very sorry for any misunderstandings. Unfortunately, we do not give firm quotes over the phone. Customer service representatives only have a range of pricing for parts. Due to the many aspects of garage door repairs, it is very difficult to give a price without assessing the situation first hand. If you decide to give us another chance, we will do our best to exceed your expectations. Once again, we are very sorry for any misunderstanding or miscommunication. We truly do our best to service our customer needs and to be fair.

Jared was excellent; courteous, friendly and efficient. The garage door looks great. Thank you for everything.

- Keith Heidenreich

Thank you for such a wonderful review! Jared is a valued employee and always gives his best. We are pleased to hear you had a wonderful experience.

My credit card transaction was declined in Nashville because you run your transactions through Pittsburgh. You need to work on that inconvenience to the customer.

- Mark Kirchenbauer

Thomas was straightforward relocation very professional, pleasure

- Tom and carole Naslund

Thank you so much for your review!

Thomas Hoffman was our service tech and he was here when he said he would be - explained thoroughly the problems he saw when he inspected the door, gave us clear options with explanations. His work was quick and the door works great and is quiet.

- Bill Drescher

Fast and efficient service. Even came out on Sunday! Garage door is good as new now.

- Marshall Maddox

They are not the cheapest but they know what they are doing and very professional. You get what you pay.

- Philip Mattingly

My service technician was the absolute best! He called me to say he could come earlier than the original appt. to help me get the garage door repaired. When he arrived, he saw the problem and immediately fixed it. He was very caring and helpful. Excellent service man!

- Judy Isaac

It's always exciting to us to hear how well our employees are treating our cherished customers and servicing their garage door needs!

Very happy with my decision to use Precision to replace my garage door openers. After some initial issues with the install, Todd and Sean made it right and I could't be more satisfied.

- Ben

We are so pleased to hear that we were able to satisfy your garage door needs! We truly appreciate your business!

I really appreciate Thomas' professionalism and excellent service - he took the time to educate me about all of the aspects of my garage door and components and explained all of my options well. Thank you again!

- Linda Krohn

Thank you for your wonderful feedback! We pride ourselves on educating our customers, so that you have all the knowledge you need in order to make the best decision for yourself. Please let us know if you ever need us again. Happy to serve.

Fast service and a wonderful and personable technician. I'd highly recommend.

- Bill O'fallon

Thank you for your kind words. We appreciate your business and are always happy to serve.

Todd was polite and helped me understand the problem and possible solutions.

- Kate McAleer

I give them 5 stars for sure. We have used Precision in the past and always found them to be prompt, courteous and reasonably priced. Today our garage door only needed a minor adjustment and the service man fixed it at no charge! They have our business locked up now for sure.

- Cathy & jim Keiffer

We truly appreciate your feedback an are very happy to hear you are so pleased with our service. We pride ourselves in good customer service. Thank you again!

This is my second experience with Premier. Both in 2012 and now, I have been very pleased with the timeliness, efficiency, and skill set of the service techs. With today's work request, Brandon and his assistant were on time, provided clear informations and instructions, installed a new opener, and straightened out some amateur electrical installation that the previous homeowner did on the opener that was installed in 2002. And they cleaned up thoroughly! Thank you Premier!

- Jeanne Sherrill

Thank you for being such a loyal and longstanding customer!! It is truly our pleasure doing business with you. Thank you for the amazing feedback!

Quick response & the service was excellent!!!!

- Tommy Craighead

I needed an emergency repair on Sunday afternoon. Precision was the only one who could send someone out. The technician, Brandon, was very efficient and solved the problem quickly.

- Dianne Browner

Excellent Job!!!!

- Stan Kantanie

We had a very old garage door. When it broke, Precision Door Service was very quick to come out and look it over. Lawrence was very easy to work with and explained everything very clearly. When the door came in, Aaron did a great job with installation. I was very pleased with their work and would be happy to work with them again.

- David Ladd

Shane was very Knowledgeable, efficient & a nice personality!!! Actually got to speak with a live person when called!!!

- Leslie Caraway

I found out about Precision Door Service from the Val Pak coupon mailing. I called and got an appointment quickly. Shane Follis completed the repair right then and the bill was less than the estimate. Who wouldn't be happy with that? Now our garage door operates so much quieter and goes up all the way instead of hanging down 8 inches. Lifetime warranty on all the parts equates to a no brainer for anyone to schedule their garage door repairs with Precision Door Service. No one likes to spend money on repairs, but I am one happy customer!

- Tammy Gennari

Very thankful for the kind words & great review! Thank you for the business & Happy Holidays!!!!

Precision had a technician out the next day to fix our garage door. Todd was very kind and professional. I will not use any other company for my garage door needs!

- Kelly Cochrane

This is the second time I've used Precision this year -- two different garages. Both times they were on time, fast service, friendly, clear about what I needed and fairly priced. I'd recommend them and use them again.

- Kevin Phillips

Brandon was our tech today & he did a great job. Immediately diagnosed the problem with our non functioning door & made upgrades & repairs to both doors. After the upgrades, one door had track issues & it took a bit of creativity to figure out how to get it run smoothly. Very pleased with the work.

- Tom - Brentwood, TN

Expensive but well worth it to get my garage doors repaired quickly and get them fixed right the first time. I highly recommend Precision Garage Door Service.

- Chris Botsaris

Very professional, concerned and punctual. Happy that the service was done quickly. So far everything with the doors working well. WE went into our garage on a Sunday Morning and could not get out...the door would not open.....called Precision and they had someone there in a timely manner. Thanks

- Deb & donald Holmes

The representative who came to my home to repair the garage door was highly professional, competent and courteous. I would recommend your company to any of my family and friends.

- Hope Hines

Thank you Mr. Hines!!! That's all we can ask for! We greatly appreciate the business & will continue to do our best!

Great responsive service. Came back to our home next day when the service issue was not fully resolved in order to repair

- Missy Michaels

The repairmen were professional- Paid 580 dollars- had to come back out- and had to pay additional 80 dollars-We are retired and the charge seemed a little steep- didnt know how much a new one would cost? Needed to have checked into that- It squeaks but is working

- James Hester

Called and got someone to come out the next day, he was honest & thorough and had my garage door working again in no time.

- Jeff Munzel

Very professional service. Also an expensive service. However, you get what you pay. And they told me it came with a lifetime warranty. So if you want to get the job done right, the first time, these guys seem equipped to do just that. I had a circuit board replaced and a broken spring replaced. However, I would highly recommend talking with the person on the phone before the technician comes out and go over all price range options for your particular service or repair. Based on some of the reviews, I thought that I had done that, but I still had sticker shock on the total price, it was about $100 over the top range the guy gave me on the phone. They will also present an "overhaul" option for a few hundred bucks more. This will include replacing the spring, roles, cable, etc. and comes with a lifetime warranty. Just be aware that they will present this option. I decided to go with that option and I have no regrets. An expensive repair, but the door and opener are working better than new. Also be aware there is a $65 charge just to come out. I also tried to use the 15% off coupon on this web site, but the tech just told me... oh I will just not charge you the $65 trip charge so its a wash.... not exactly. So I was not able to use that coupon. So, bottom-line - know what your costs will be before they come out and know what you are looking for - just the repair or to overhaul your door. Even with these items, I still recommend this company to do the repair on your door. They showed up on time and ready to get the job done, finished in a very reasonable amount of time, and the door is working great. They only thing to change in the customer approach is to be more transparent when talking with the customer so they can better understand what their costs might run into. If I have trouble with the other door... I will still call Precision Door Service.

- Todd Fleenor