Garage Door Repair in Franklin, TN - Page 4

Shari Fox

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We were able to schedule an appointment in less than 24 hours. Tony arrived on time, assessed the issue, gave us a price and completed the repair in less than 2 hours! The price was extremely reasonable and the work was perfect. Additionally, Tony's customer service skills were fantastic. We give Precision Door our highest recommendation and would refer them to anyone that needs quality work completed!!

karen and jerry keebler

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We had trouble this morning. 5/27/23. Called around 11:30am. Scheduled between 2-4. Same day.. Received a call about 1:00 Jason asked if he could come ahead which was great. He arrived we had received a picture of him and his bio. He did the checklist and let us know what was needed installed all was needed. Terrific job. Have used them before and was very happy with their service. Thanks Jason S

Sharon Cowdrey

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent service, tech explained problem and resolution and was quick in fixing.

Richard Page

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Technician was prompt, knowledgeable and able to make diagnosis and recommendations.

Mike Ensch

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Prompt, friendly service. Very knowledgeable technician. Promptly diagnosed and fixed the problem. I've used Precision before and will call them again if we need.

Joseph Carwile

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great job.

Dennis Horvath

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Our Technician, Printes was outstanding! He was very knowledgeable, helpful and courteous. We were so grateful that he was able to repair our garage door so quickly on the same day that we called.

Tim Gregath

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Mr Lane was courteous, knowledgeable, and on time. He offered multiple options. I would highly recommend this person to anyone.

Laura B.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Precision has always been responsive and does a great job. We are very pleased with the work Tony did today, as well. Very happy with the experience.

Beverly Craig

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Fast, courteous and efficient service from Shane fixed the issue very easily.

Linda Lathrop

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I was familiar with the name Precision because I had used them before in California. I still got the same quality of service here. Brandon showed up as promised they work was completed on time. He was professional, friendly, and courteous. The job was done correctly and on time. I would use Precision again. Thank you!

Wayne Senseney

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

A very prompt response and repair. A great, knowledgeable technician and I would personally recommend the company and the technician to anyone. Wayne Senseney Franklin Tennessee

Gene Cotton

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great service! Called at 5:00 pm and they were out to my house in Franklin by 10:30 the nest morning. Technician quickly diagnosed the problem and corrected the problem!! Couldn't recommend any higher. This company delivers!

David Sparkman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Brandon Williams performed an inspection of our garage door. He reviewed what defects that he found with the door, and he gave me an opinion of the current condition. He did not repair the door since it was not a repairable situation. He also reviewed both non-insulated and insulated new garage doors, their features and pricing along with availability. I was pleased with his service as well as the options that he covered.

Paula Kasalis

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We came home last night and could not open garage. After looking into garage saw that spring was broken. It was now 9:30pm, and I thought I would contact precision thinking I could leave a message. To my surprise a nice girl answered live, took my information as to what happened, confirmed our address and phone number, and advised of service fee. She then scheduled a service appointment for today with tech Jonathan. He called today to let us know he was on the way and approximate arrival time. On Jonathan's arrival he went into garage to check out problem, and indeed spring was broken. He checked all elements of garage door opporation and made us aware of other aged issues. We considered it was time to update all the issues and told Jonathan to go ahead. He had all materials available In van, and several hours later everything was completed and brand new before leaving, Jonathan made sure we knew how everything operated and even programmed both of our cars. To say we were very satisfied would be an understatement. Thank you to all your team at Precision.

Mary Sue Owen

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Precision Door sent me a text letting me know Jason was on his way and he showed up within the time frame of his text. Within a very short time he discovered the problem, explained to me the situation in a matter of minutes.

Steven Cardwell

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The entire process from start to finish was seemless and easy. Garage spring broke one day — called Precision and they made me an appointment the next morning. Jonathan showed up on time (after calling to give me an ETA and receiving an email/text from Precision). Jonathan explained the problem and provided me with a couple of options without any pressure at all. He even completed the work faster than what was expected! Before leaving he provided me with a reminder of the warranty and emailed a detailed receipt. Would 100% recommend Precison again

Gerry Seth

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

My chain broke and the unit was very noisy. Robert provided excellent service and replaced the old unit in less than an hour. I’m impressed.

Sherry Stacey

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We got a flag hung in the garage door which knocked it off track & was hanging dangerously. I called another company & it was going to be a week before they could come. My aunt suggested Precision as she had used them before & was very pleased. I called & they sent someone the next day. Lyle Rowan came & gave estimates & talked to me about my options before he did anything. He did a great job repairing my door in record time & was very polite & professional. I will definitely recommend them to my friends. I received texts as to when he would be here & even his picture. Thanks Precision for a job well done.

Tom & susan Perkins

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We were very pleased with service! Prompt, professional and very pleasant experience. Thank you!

Lucy McCullough

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very good , this is why we use Precision, the employees know what they are doing and are thorough.

john lewis

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Jay was straightforward, skilled and very personable. He repaired my badly damaged door and made it operable again until it can be replaced. It was a pleasure to do business with him.. John Lewis

Heidi Clayton, Whaley Asset Management

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great service, friendly, reasonable and FAST!!

Joe Pence

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Robert came out but found everything working fine. One day it wasn't and the next day it was fine. Robert checked everything, explained some things to me. He also discussed options for a new opener. Ours is 17 years old. No charge, but due to Roberts explanations we will probably install a new opener very soon. Great customer service. Robert represents your company well.

Joy Stephens

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Tech was professional and friendly, but three stars only because when I called the person who was scheduling said they checked with the Franklin office and that they definitely were able to replace siding trim on garage doors. But when the technician arrived, he said they don't do that type of work at precision just garage door work. So it sounds like the person scheduling doesn't have the knowledge of what kind of work can be done. I felt like the technician probably could have spent his time better elsewhere and he had to drive 30 minutes to come out and see me. Maybe not the best use of the technician's time. No work was done for my need.

Jane Harrell

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Always on time, courteous and professional!

Frank Ewert

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

William was knowledgeable and willingly shared his experience to help us understand the issue with our garage door. He gave us peace of mind in the current motor and quickly resolved our issue. Many thanks!

Richard Page

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Technician was very prompt, courteous, and efficient. It took only a few minutes to discover the problem with the opening and closing of my garage door and then to fix the problem.

Jan Richey

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Your tech provided polite and professional service on schedule today for our garage door which failed to close properly yesterday. thank you.

Cindy Dunne

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I had a great experience with Precision. The technitian John was professional, honest, kind, and an expert in his field. Thank you for the help