Read what people are saying
about Precision Garage Door in:
Franklin, TN
Precision Garage Door of Nashvillehas received 303 reviews, averaging 4.87 Stars:
Franklin, TN
Product:
Franklin, TN
Showed up on time. Got right to work with a diagnosis and gave multiple repair options. Explained the pros and cons to each one. We made our choice. He got the job done quickly and was on his way. Very polite, professional and courteous. Everything you want in a repair visit. Made the call for service mid-say on Saturday and he was here within hours. Highly recommend this company if this is the type of service you get time after time.
- Chuck Bibeau
Franklin, TN
I have always received excellent service from Precision! The repair staff are always knowledgeable and helpful and take time to explain everything.
- Megan Naumovski
Franklin, TN
We needed adjustments on our door opener safety kit. Brad called when he was on his way and arrived right on time. Within 10 minutes he had assessed the problem, told me what he was going to do and began the repair. Within 1/2 hour, he had completed the repairs, configured the wiring properly and ensured that our mobile units were working properly. Excellent job, completed exactly as he had explained it to me. I also appreciated the suggestions for possible future work.
- Mike Ensch
Franklin, TN
I always ask for Lyle Rowen, fully trust his recommendations and the quality of work that he does is spectacular!
- Alexandra Farias
Franklin, TN
Chris was our service tech. Very personable and knowledgeable. Enjoyed meeting with him.
- Douglass Eshelman
Franklin, TN
Service Tech, Brad Weatherby, did an absolutely outstanding job with my garage door repairs! He was very professional, worked hard, was very courteous, very patient answering my questions, very knowledgeable and did not leave a mess in my garage. I was just clueless as to why my old garage door wasn't working, but when Brad came out, he explained all the mechanisms (in layman's terms so I could understand it) of why my garage door wasn't working properly and what needed to be done to repair it. He took time to show me all my options to meet my budget and get my garage door working properly. My old garage door needed lots of repairs and Brad had to replace the garage door opener, the spring, the rollers, cables, etc, but it wasn't a challenge for Brad. He definitely knew what he was doing and he made sure the work was done very proficiently! After the repairs were completed, Brad took the time to explain the new features of my garage door opener and the warranty of the parts he replaced. He also took the time to explain how to properly lubricate the garage door so I could the longest life out of it. Precision Door Service has to be very proud and happy to have such an outstanding employee of such high caliber! Thank you Brad for a fantastic job on my garage door and making this repair a good experience!
- Gloria Chatham
Product:
Franklin, TN
The advertisement said they serviced all door brands but when technician arrived he said he didn't work on that type and he charged me $65.00 for nothing and left. I felt l got ripped off.
- Jim Elder
Franklin, TN
Daniel Dawson was knowledgeable, personable and professional. He found the most cost-effective solution to my problem.
- Bill Velez
Franklin, TN
Needed new garage door remote openers and they responded quickly and would use them again.
- P Hardwick
Product:
Franklin, TN
Scam Artists. Was told that I would be charge $65, the cost of their standard service call, to get a garage door closed. When they got here, I asked them how much it going to cost to replace the door, and they quoted me $1600, for a 2 bay door. (No insulation, no extras.) Then, as I was moving stuff out of their way so they could get in and do the job that I had called them for (Getting my garage secured), he tells me that it's going to be $150 to get the door down. I told them they could leave. Another company was there 20 minutes later, with a far better estimate, and closed the door for free. (A 30 second job with 2 people.)
- David Tipton
Franklin, TN
Your company was recommended to me by my daughter, and said you were reasonable and got the job done. She was right! Friendly dependable , on time, experienced and reasonable...highly recommend. We will be getting new doors and Precision will be doing the job! Thank you so much for being available on weekends! Five star!
- Toni Grogan
Franklin, TN
Called Precision and technician arrived within a couple of hours. Excellent work and very professional. I will certainly use Precision for any future garage door needs.
- Tom O'Cull
Franklin, TN
Outstanding service! Came next morning and repaired my opener quickly at a reasonable price. Thank You.
- Jackie Walters
Franklin, TN
Very impressive service by representative who was very knowledgeable and professional. Request for service was prompt and carried out in a thorough manner with a complete system check upon completion.
- Peter Harmer
Franklin, TN
Super service. Garage door opener would intermittently no close. Jason assessed and concluded a warranty door opener replacement required. Glad I became a member of the Precision Door family in 2012. Always great service.
- Dave & Deandrea Milner
Product:
Franklin, TN
I called and Precision came out within 2 hours as there advertisements stated. They performed a tune up on 3 doors right away. Some additional pieces were needed and they were back the following day and installed the special ordered pieces. The technicians were very professional, nice and knowledgeable. They deserve a10 stars however the most I can give them is 5. Thank you so much for the great service
- Kevin Jordan
Service Provided:
Product:
Lead Technician: Jason Skillern
Franklin, TN
Very efficient and helpful.
- Ron Spurlock
Franklin, TN
Tech alerted me that he was 10 minutes away. Appointment was10:30 am. He was here 10:35. Very personal.
- Larry Rockovich
Franklin, TN
Service was done fast and efficiently. The person who came to my house was extremely courteous. He went overboard to make sure that I was happy with the job. I highly recommend Precision to anyone.
- Jean Thompson
Franklin, TN
Very professional and prompt service. Would highly recommend!
- Jane Harrell
Product:
Franklin, TN
Victor called & gave an ETA which he beat by about 10 minutes. Very friendly & professional. Quality of the service outstanding. I would use Precision again and recommend to others.
- Victor
Larry Thank you for taking the time to post a review! We appreciate the recommendation and glad we were able to provide you with the quality of service you deserve. Thank you for choosing Precision and have a great day!
Franklin, TN
Jeremy was great! He was professional, helpful and loved our dogs. I am thrilled with our new openers, the service and the response time in fixing our issues. Thanks, Randy
- Randy Zion
Product:
Franklin, TN
Dylan was very professional, prompt, friendly, and helpful. He looked at the entire garage door system, and I appreciated that he didn’t pressure me to upgrade the service I needed. He explained the problems my motor would experience sometime in the near future, and gave me the option to replace it and save another service call to my house. He completed all repairs in a timely manner and made sure I didn’t have any unanswered questions. I would definitely use Precision Garage Door again and would recommend PGD to my neighbors.
- Chris Tuttle
Vicki Thank you for your kind words about Dillon. I will make sure I pass it on to him! Dillon does a great job for Precision daily. Thank you for any and all referrals. Thank you for choosing Precision garage doors and have a great day!
Service Provided:
Product:
Sales Consultants: Dillon Daughtry
Franklin, TN
We are thrilled with the new doors! Shane was awesome!!! You did exactly what you committed to do for us.
- Chris Tuttle
Mr. Thompson We are excited to hear you are pleased with your new garage doors!! I will pass the information on to Shane. He is a valuable member of this team. Thank you for the great review and kind words! And thank you for choosing Precision Garage Doors.
Franklin, TN
Had a broken spring and your tech came out and corrected the issue, all under warranty. The tech was obviously well versed in door repair and I'm so thankful for your staff. I have used you for a many years, I'm never surprised and always pleased at the outcome. I will continue to refer customers, and P.S., in case I missed it..... Your customer service and customer technicians are sympathetic to our issues, and always make us feel no job is too big or small. You all all AWESOME,
- Howard Dulberg
Franklin, TN
Dylan was very professional . He was informative and did an amazing job !
- Tab Dehainaut
Service Provided:
Product:
Sales Consultants: Dillon Daughtry
Franklin, TN
Great service. The tech was very polite and professional and figured out the issue quickly.
- Diane W.
Franklin, TN
I installed an insulated garage door. The process from sales through installation was handled professionally. All meetings were on time and the installation by Shane went smoothly. I also appreciated Shane taking time to walk through maintenance so the new doors will look and function properly for years. The product is fantastic, the process was simple and the installation was smooth. Precision has my full recommendation.
- David Terry
Franklin, TN
Very pleased with the tech (Thomas) and the service performed. Arrived ahead of schedule and quickly resolved our issue. Called three different vendors and Precision is the only one who responded over the weekend. Greatly appreciated.
- John Kyle
Product:
Very Prompt, with friendly professional services! And affordable options. I would highly recommend PDS for your garage door needs!
- Angela Durland