Garage Door Repair Reviews in Franklin, TN (Page 6)

Service tech was on time and did a good job. Very happy with the service.

- Dan Anderson

Brad was an excellent technician

- Robert Byrd

My daughter used your company on a Sunday , well then ours broke a few weeks later. You came out on Sunday and fixed the door , great service. Then we decided to replace our doors and we knew no other company would work for us. The guys replaced our old doors with new ones in record time! Showed us how to program them To our cars and how to use the pad outside . Great guys, efficient, polite, and left nothing behind. Thank you!

- Toni Grogan

Brad is knowledgeable, efficient and professional. I especially appreciated his response to my question of how competitive your pricing is. He replied no to my question but continued to explain the reason for his answer saying that only top quality parts are used. He seemed confident in his ability to deliver the services I asked for and performed quickly and efficiently, overhauling 2 doors in less than 1 1/2 hours.

- Gary T

Sale representative was polite and concise. Knew what I was looking for and estimate was quick. I appreciate fast and effective design!

- Julie Judd

I live in Jackson Mississippi and needed a new garage door, for my son in Franklin. I dealt with Brad Weatherby, long distance, and found him to be very knowledgeable , friendly and professional. I was also impressed by Precision’s electronic communication with me.

- Stephen Kruger

William was professional, friendly and quick to make our repair. We've used Precision for nearly 20 years-whenever we've needed a repair on our opener. Each time, they were timely, reliable and professional. They're service rates are very fair. For most of us where the Garage Door Opener is still the one area of our home that we haven't mastered the DIY repair yet, I would recommend Precision to everyone! I wish all service companies were this good!

- Randy Dutton

My husband and I recently bought a home and the garage door ran really rough We scheduled a tune up for the garage door opener. The technician arrived on time and addressed ALL the issues and had the needed supplies on the truck to make all repairs and the garage door now operates like it it is new. We are very pleased with the service!

- Marilyn Dahlen

Jason was knowledgeable, fast, and polite. I will recommend Precision 100%.

- Wendy Perkins

Definitely a 5 star rating. Jason was the technician who came to replace our outside key pad and service the doors. He was very professional, courteous and performed the service in a timely manner. He made sure that he practiced "social distancing" and answered all of my questions. He also left me can of spray for the hinges, as the last one I purchased had a defective sprayer nozzle. All of my interactions through the years with Precision have exceeded my expectations. I would highly recommend them to anyone in need of garage doors, openers or repairs.

- Dennis Wells

Absolutely amazing customer service from the moment I called for an estimate until it was completely installed. Highly recommend.

- Jesse Burchwell

I've depended on Precision for garage door issues many times over the years and they've never disappointed. Punctual, personable, knowledgeable and honest.

- Cathy Smith

Very Prompt, with friendly professional services! And affordable options. I would highly recommend PDS for your garage door needs!

- Angela Durland

Showed up on time. Got right to work with a diagnosis and gave multiple repair options. Explained the pros and cons to each one. We made our choice. He got the job done quickly and was on his way. Very polite, professional and courteous. Everything you want in a repair visit. Made the call for service mid-say on Saturday and he was here within hours. Highly recommend this company if this is the type of service you get time after time.

- Chuck Bibeau

I have always received excellent service from Precision! The repair staff are always knowledgeable and helpful and take time to explain everything.

- Megan Naumovski

We needed adjustments on our door opener safety kit. Brad called when he was on his way and arrived right on time. Within 10 minutes he had assessed the problem, told me what he was going to do and began the repair. Within 1/2 hour, he had completed the repairs, configured the wiring properly and ensured that our mobile units were working properly. Excellent job, completed exactly as he had explained it to me. I also appreciated the suggestions for possible future work.

- Mike Ensch

I always ask for Lyle Rowen, fully trust his recommendations and the quality of work that he does is spectacular!

- Alexandra Farias

Chris was our service tech. Very personable and knowledgeable. Enjoyed meeting with him.

- Douglass Eshelman

Service Tech, Brad Weatherby, did an absolutely outstanding job with my garage door repairs! He was very professional, worked hard, was very courteous, very patient answering my questions, very knowledgeable and did not leave a mess in my garage. I was just clueless as to why my old garage door wasn't working, but when Brad came out, he explained all the mechanisms (in layman's terms so I could understand it) of why my garage door wasn't working properly and what needed to be done to repair it. He took time to show me all my options to meet my budget and get my garage door working properly. My old garage door needed lots of repairs and Brad had to replace the garage door opener, the spring, the rollers, cables, etc, but it wasn't a challenge for Brad. He definitely knew what he was doing and he made sure the work was done very proficiently! After the repairs were completed, Brad took the time to explain the new features of my garage door opener and the warranty of the parts he replaced. He also took the time to explain how to properly lubricate the garage door so I could the longest life out of it. Precision Door Service has to be very proud and happy to have such an outstanding employee of such high caliber! Thank you Brad for a fantastic job on my garage door and making this repair a good experience!

- Gloria Chatham

The advertisement said they serviced all door brands but when technician arrived he said he didn't work on that type and he charged me $65.00 for nothing and left. I felt l got ripped off.

- Jim Elder

Daniel Dawson was knowledgeable, personable and professional. He found the most cost-effective solution to my problem.

- Bill Velez

Needed new garage door remote openers and they responded quickly and would use them again.

- Polly Hardwick

Scam Artists. Was told that I would be charge $65, the cost of their standard service call, to get a garage door closed. When they got here, I asked them how much it going to cost to replace the door, and they quoted me $1600, for a 2 bay door. (No insulation, no extras.) Then, as I was moving stuff out of their way so they could get in and do the job that I had called them for (Getting my garage secured), he tells me that it's going to be $150 to get the door down. I told them they could leave. Another company was there 20 minutes later, with a far better estimate, and closed the door for free. (A 30 second job with 2 people.)

- David Tipton

Your company was recommended to me by my daughter, and said you were reasonable and got the job done. She was right! Friendly dependable , on time, experienced and reasonable...highly recommend. We will be getting new doors and Precision will be doing the job! Thank you so much for being available on weekends! Five star!

- Toni Grogan

Called Precision and technician arrived within a couple of hours. Excellent work and very professional. I will certainly use Precision for any future garage door needs.

- Tom O'Cull

Outstanding service! Came next morning and repaired my opener quickly at a reasonable price. Thank You.

- Jackie Walters

Very impressive service by representative who was very knowledgeable and professional. Request for service was prompt and carried out in a thorough manner with a complete system check upon completion.

- Peter Harmer

Super service. Garage door opener would intermittently no close. Jason assessed and concluded a warranty door opener replacement required. Glad I became a member of the Precision Door family in 2012. Always great service.

- Dave & Deandrea Milner

I called and Precision came out within 2 hours as there advertisements stated. They performed a tune up on 3 doors right away. Some additional pieces were needed and they were back the following day and installed the special ordered pieces. The technicians were very professional, nice and knowledgeable. They deserve a10 stars however the most I can give them is 5. Thank you so much for the great service

- Kevin Jordan

Very efficient and helpful.

- Ron Spurlock