Garage Door Repair in Hendersonville, TN - Page 3

John Strickland

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

5 star rating for sure. The service technician was here early and did a great job and was quick about getting it done.thanks very much. John

George Harris

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I have used this company in the past with outstanding service. And again I have some door repair work that needed done. They were very fast getting it scheduled and the tech did an outstanding job. I am very comfortable recommending them.

Matt Wilson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I used a different company five years ago for a repair, so I called them last evening when my garage door was stuck open. After getting no answer, or voicemail, I found your website. The phone was answered quickly by a real person, and after we discussed my problem, I was given an appointment for first thing this morning. Jason Skillern arrived right on time, and was both professional and friendly. I had thought the motor had burned out after 21 years, but Jason pointed out that the carriage was hung up on a screw. Since another part of the carriage was damaged, I decided to have basically everything but the door and spring replaced due to its age. There was absolutely no pressure to buy anything, or buy the most expensive package. Jason complted the work in about an hour, and walked me through everything I neded to know. You can be sure that I will use your compan if I ever need help with the door or equipment

Dennis Goade

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I called two places and got answering machines. Called PRECISION and they ANSWER the phone ….. Lady was very polite, asked what was wrong and I set an appointment. Daniel came out and was very professional and told us what we needed to fix our doors up to par. We then had him repair them. They work great :) He took time to explain everything to us as well. We will always recommend PECISION and use them from now on. PROFESSIONAL, GREAT SERVICE - 5 stars !!!!!!

Stephen Barnette

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Technician arrived ahead of schedule. Called to make sure it was ok to come early. Very efficient and did not try to upsell anything unnecessary. Very professional.

Lyle

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Lyle arrived on time, quickly explained the problem with my door opener and made the needed repairs in a quick and professional manner. I highly recommend Precision for any garage door problem you may encounter.

John Jones

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I was in a very bad situation because one of my 47 year old 1- piece garage doors had broken a weld and collapsed on that side and had jerked the track roller off on the other side leaving my truck trapped inside the garage . I called your company to ask for help . A very nice lady listened to my story and stated that she could send Jeremy Wessels to my home look at my broken door. Jeremy went above and beyond to help me raise the collapsed long enough for me to back my truck out of the garage. He did a very good good inspection and a great job helping me to pick out two new insulated garage doors. He also did a great job measuring and explaining every detail about the doors that I picked out he also gave me an estimate that explained every cost that was involved for two new doors and the total cost of those doors plus installation. I decided to go with your company mainly because Jeremy was so meticulous about doing a good job. He was even able to take my downpayment using a credit card. My original installation date was set for 11/08/2018. I was very exited that morning when I got a phone call from the person that had scheduled my installation stating that the door manufacturer had only shipped one of my doors and that he would have postpone my install. I accepted the explanation that I was given about this at first but the more I thought abut it the less sense it made to me . I wondered about why your company would schedule my install with out having my two doors in house. That worried me all of that day and I decided that I would call your customer service and ask to speak with Dan, the owner of the company and I was told that I could not speak with him or have his personal phone number. They finally agreed to have Dan give me a callback at my home number. I waited for about forty five minutes but Dan never called me. Instead I got a call from the person that had explained to me that morning that the door company had shipped only one of my doors. I asked this person why would schedule my install without having my two doors in house. He finally confessed that he had only ordered one of my doors to begin with and that he was too embarrassed to tell me that he had screwed up my door order by only ordering one door to begin with. I tried to explain to him that if he had told me the TRUTH about this in his first call to me that I would have accepted the fact that he had made an error. I do not abide people that lie to me and it made me wonder what else would he lie about to me or other customers of your company. Due to this persons lies I FINALLY had my two doors installed on 11/28/2018!! I would like to comment on my very great Lead Installer Brandon Christensen. He did an excellent job of installing my two new garage doors. Jeremy and Brandon are two of your most valuable employees and Dan should be very proud of the work that these two young men every day. I love my new garage doors, but I wish that I had not had to wait so long to get my installation done due to a dishonest employee of yours. I have always strived to honest in all of my business and personal dealings with all people. I guess that you will not post my review on your website but I had to be honest and explain my opinion. I hope that the person that lied to me has seen the error of not being honest to customers and that he will never be untruthful to anyone in the future. Post my review on your website if you want people to see an honest review. Many thanks to Jeremy and Brandon for their great service to me. John Jones

Terry Mcnabb

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I have used your company previously and knew I would call you again if needed. Your services were professional and courteous. Dillon was very courteous and did a great job of explaining all options available. He was thorough and hnowledgable. I highly recommend your company.

Wade Elam

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Dillon was very knowledgeable and personable.

Abby Mason

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Fast service and Dillon was great. Very pleased!

Todd Napier

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I didn't even get to meet the repairman, but he was as polite and professional over the phone that anyone could possibly be. He repaired my issues with my door and it works like a charm. I just knew I was going to have to have it replaced but Dillon said he could repair it just fine. I was so relieved.

Matt Bracken

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

After being left high and dry with a car stuck in the garage by another company I called Precision. After a short and efficient call with the central dispatch David called me to tell me he was on the way. He got there, fixed my springs, gave me great info about both my doors and was done within a hour and a half from my initial call. He even changed a burned out light bulb for me in my garage! Amazing, everyone I know will hear about my experience!

Danny Williams

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The tech, Thomas Hoffman, arrived early (after calling to confirm that was okay) and was very professional. He was able to quickly assess the problems, walked me through a detailed review of the problems and provided options to correct them. Ended up ordering a new door for later installation but Thomas was able to get the old door operational until the new one can be installed. He did an outstanding job & provided a great first impression of your company!

C. Mcdaniel

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We had a broken spring and also some really old parts on our doors. Brandon fixed everything and replaced our old worn parts. The doors are working like new! We were very pleased with the ease of making an appointment, the quick response and the friendly technician.

Keith Niedermeier

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very good, fast knowledgable technician. Very upfront and honest.

Nate

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Mike was prompt, polite, knowledgeable, and quick. Had an appt within 3 hours of calling. Got 3 different levels of repair options which was great and the work was done within 90 minutes. Would highly recommend to others.

Katie Drayton

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Thank you for friendly and professional service!

Joann Skee

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Quick professional one hidden cost thought was crazy but guy so nice went ahead anyways

John & Leslie Fulton

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We had the track and rubber seal replaced. Jared did a great job. Very personable and professional. Eighteen months ago we had a new sensor installed and replaced our remotes...we wouldn't call anyone else except Precision for service. Thank you Jared and thank you Precision!

Freddie Wilkerson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Austin Campbell was my tech. Austin not only replaced the broken spring, but he also recommended replacing the loud rollers. The door is much quieter now.

Tom Freeman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We were very pleased with service we received. Austin was pleasent and knowledgable. Austin had our garage door problem quickly. We will recommend Precision to family and friends. And will turn to precision for future needs,

Doug Kennedy

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

called and scheduled a technician the same day and CJ came out right away. Very friendly, efficient and affordable. 5 stars!!!! Excellent customer service and you don't find that too much any more.

Ray Nichols

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Quick friendly and efficient service at a fair price to repair my garage door

Michelle Nahlee

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great customer service.

Joy McDaniel

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Knowledgeable, polite

Susan Patey

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I have been pleased with service. Believe the problem is solved.

Ed Allred

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Aaron was very professional in installing the garage door & replacing the bottom seal on the door.

Mike Henry

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Todd was very professional and detailed in the whole process from beginning to end. Would highly recommend.

Marilyn Henderson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I called and the technition was there within 1 hour and all was completed within 1 hour!!!

Kenny M.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

GREAT service!!! Fast same day repair. I made the call in the morning and my garage door was fixed by that after noon. Repair tech was very knowledgeable, friendly and efficient. I wish I could have given them 10 stars.