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Read what people are saying
about Precision Garage Door in:

Hendersonville, TN

Precision Garage Door of Nashville
has received 126 reviews, averaging 4.91 Stars:
1 2 3 4 5
Review:

Technician was polite and efficient. Unfortunately I did not accept his estimate for replacing garage door opening as I felt it was $100 to $150 more than I felt would have been a reasonable and fair price, considering brand and model # of opener and probably an hours labor to install

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Service Provided:
Garage Door Opener Repair

Review:

Efficient, professional and friendly. Service done well. But then Precision Doors are great and need little service.

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Service Provided:
Garage Door Opener Repair

Review:

My garage door wouldn’t close properly and appeared to be on the verge of a serious problem. I searched for garage door repair and came across Precision. I received a call not 15 minutes after sending a request through the website and scheduled an appointment same day. William came out and fixed my door in less than 5 minutes. Two screws was all It took. He didn’t charge me a thing. I couldn’t believe it. I don’t write reviews. But William’s gesture compelled me to let anyone who needs help with their garage door know that Precision can be trusted. I can tell you they have my business from now on.

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William Etheridge Service Provided:
Garage Door Repair

Door Installers: William Etheridge
Review:

Josh did a great job. All of your people are terrific. You have serviced both of our garage doors.

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Service Provided:
Garage Door Repair

Review:

Brad, was courteous, polite, and on time. Took time to up help me understand the different parts of the garage door and how they interact with each other. The service call was a general service call to ensure everything was still operating correctly.

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Service Provided:
Garage Door Repair

Review:

Service from the past was excellent. Also, the availability on weekends and holiday.

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William Etheridge Service Provided:
Garage Door Repair

Door Installers: William Etheridge
Review:

I purchase this opener about 3 1/5 - 3 yrs ago because my Son had the brand and you were the distributor in Nashville. The original installer was great. I have had an annual safety check and this time needed an additional remote for a new car. The service tech was great and I would highly recommend him. One problem, although I greatly appreciated the service I got, but unless there is an emergency with an opener, give the guys Sunday off. They need time with their families or you will lose good people. Just a note this is my opinion, nothing said by the Tech!

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William Etheridge Service Provided:
Garage Door Repair

Product:
Remotes / Keypad

Door Installers: William Etheridge
Review:

A coupon inspired me to contact Precision.

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Jason Skillern Service Provided:
Garage Door Repair

Lead Technician: Jason Skillern
Review:

Precision Door Service came out and fixed the problem within a few hours of having a problem with he opener on a Sunday. I am very pleased with the service call. Thank you. However I am concerned we will have future problems with this specific opener based on manufacturers design. After seeing the components during the repair the part replaced today was a plastic piece that turns with a gear. The plastic piece wore down in less than a year and half. Again thank you for the quick response today and fix of the issue. I know I can at least count on your company.

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William Etheridge Service Provided:
Garage Door Opener Repair

Door Installers: William Etheridge
Review:

Purchased a garage door to replace the one I accidentally hit. Two weeks later the doors arrived and they were installed within two hours. The technician was fast, thorough, and the doors look and work great.

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Jared Ange Service Provided:
Install Garage Doors

Product:
Garage Doors

Manager: Jared Ange
Review:

Jonathan was extremely thorough and professional and friendly. Would highly recommend your company.

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Jonathan Lane Service Provided:
Garage Door Repair

Product:
Springs

Technicians: Jonathan Lane
Review:

My door was back in working order within two and a half hours!

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Service Provided:
Garage Door Repair

Review:

ETHAN TODD DID A GREAT JOB.

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Service Provided:
Garage Door Repair

Product:
Springs

Review:

Sean Castelow was very nice and knowledgeable about what he was doing. Was very impressed with this company and Sean. Will be letting everyone I know what a fine job they did and how fast they came out, even on a holiday weekend.

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Service Provided:
Broken Garage Door Spring Repair

Review:

Very pleasant experience. Ethan very professional and well trained.

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Service Provided:
Garage Door Repair

Review:

5 star rating for sure. The service technician was here early and did a great job and was quick about getting it done.thanks very much. John

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

I have used this company in the past with outstanding service. And again I have some door repair work that needed done. They were very fast getting it scheduled and the tech did an outstanding job. I am very comfortable recommending them.

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Jason Skillern Service Provided:
Garage Door Repair

Product:
Rollers

Lead Technician: Jason Skillern
Review:

I used a different company five years ago for a repair, so I called them last evening when my garage door was stuck open. After getting no answer, or voicemail, I found your website. The phone was answered quickly by a real person, and after we discussed my problem, I was given an appointment for first thing this morning. Jason Skillern arrived right on time, and was both professional and friendly. I had thought the motor had burned out after 21 years, but Jason pointed out that the carriage was hung up on a screw. Since another part of the carriage was damaged, I decided to have basically everything but the door and spring replaced due to its age. There was absolutely no pressure to buy anything, or buy the most expensive package. Jason complted the work in about an hour, and walked me through everything I neded to know. You can be sure that I will use your compan if I ever need help with the door or equipment

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Jason Skillern Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Lead Technician: Jason Skillern
Review:

I called two places and got answering machines. Called PRECISION and they ANSWER the phone ….. Lady was very polite, asked what was wrong and I set an appointment. Daniel came out and was very professional and told us what we needed to fix our doors up to par. We then had him repair them. They work great :) He took time to explain everything to us as well. We will always recommend PECISION and use them from now on. PROFESSIONAL, GREAT SERVICE - 5 stars !!!!!!

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Service Provided:
Garage Door Repair

Product:
Springs

Review:

Technician arrived ahead of schedule. Called to make sure it was ok to come early. Very efficient and did not try to upsell anything unnecessary. Very professional.

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Service Provided:
Garage Door Repair

Product:
Remotes / Keypad

Review:

Lyle arrived on time, quickly explained the problem with my door opener and made the needed repairs in a quick and professional manner. I highly recommend Precision for any garage door problem you may encounter.

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A Response from: Dan

Steve, Thank you for the kind words about Lyle. I will make sure he knows you took the time to post a review. Thank you for the choosing Precision and have a great day!

Lyle Rowen Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Asst. Manager: Lyle Rowen
Review:

I was in a very bad situation because one of my 47 year old 1- piece garage doors had broken a weld and collapsed on that side and had jerked the track roller off on the other side leaving my truck trapped inside the garage . I called your company to ask for help . A very nice lady listened to my story and stated that she could send Jeremy Wessels to my home look at my broken door. Jeremy went above and beyond to help me raise the collapsed long enough for me to back my truck out of the garage. He did a very good good inspection and a great job helping me to pick out two new insulated garage doors. He also did a great job measuring and explaining every detail about the doors that I picked out he also gave me an estimate that explained every cost that was involved for two new doors and the total cost of those doors plus installation. I decided to go with your company mainly because Jeremy was so meticulous about doing a good job. He was even able to take my downpayment using a credit card. My original installation date was set for 11/08/2018. I was very exited that morning when I got a phone call from the person that had scheduled my installation stating that the door manufacturer had only shipped one of my doors and that he would have postpone my install. I accepted the explanation that I was given about this at first but the more I thought abut it the less sense it made to me . I wondered about why your company would schedule my install with out having my two doors in house. That worried me all of that day and I decided that I would call your customer service and ask to speak with Dan, the owner of the company and I was told that I could not speak with him or have his personal phone number. They finally agreed to have Dan give me a callback at my home number. I waited for about forty five minutes but Dan never called me. Instead I got a call from the person that had explained to me that morning that the door company had shipped only one of my doors. I asked this person why would schedule my install without having my two doors in house. He finally confessed that he had only ordered one of my doors to begin with and that he was too embarrassed to tell me that he had screwed up my door order by only ordering one door to begin with. I tried to explain to him that if he had told me the TRUTH about this in his first call to me that I would have accepted the fact that he had made an error. I do not abide people that lie to me and it made me wonder what else would he lie about to me or other customers of your company. Due to this persons lies I FINALLY had my two doors installed on 11/28/2018!! I would like to comment on my very great Lead Installer Brandon Christensen. He did an excellent job of installing my two new garage doors. Jeremy and Brandon are two of your most valuable employees and Dan should be very proud of the work that these two young men every day. I love my new garage doors, but I wish that I had not had to wait so long to get my installation done due to a dishonest employee of yours. I have always strived to honest in all of my business and personal dealings with all people. I guess that you will not post my review on your website but I had to be honest and explain my opinion. I hope that the person that lied to me has seen the error of not being honest to customers and that he will never be untruthful to anyone in the future. Post my review on your website if you want people to see an honest review. Many thanks to Jeremy and Brandon for their great service to me. John Jones

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Service Provided:
Install Garage Doors

Review:

I have used your company previously and knew I would call you again if needed. Your services were professional and courteous. Dillon was very courteous and did a great job of explaining all options available. He was thorough and hnowledgable. I highly recommend your company.

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A Response from: Dan

Terry Great to hear the good news and positive remarks on Dillon. I will make sure he gets the feedback from the work preformed. Thank you for the vote of confidence it is valuable! Thank you for choosing Precision garage doors and have a great day

Dillon Daughtry Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Sales Consultants: Dillon Daughtry
Review:

Dillon was very knowledgeable and personable.

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Dillon Daughtry Service Provided:
Garage Door Repair

Sales Consultants: Dillon Daughtry
Review:

Fast service and Dillon was great. Very pleased!

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Dillon Daughtry Service Provided:
Broken Garage Door Spring Repair

Sales Consultants: Dillon Daughtry
Review:

I didn't even get to meet the repairman, but he was as polite and professional over the phone that anyone could possibly be. He repaired my issues with my door and it works like a charm. I just knew I was going to have to have it replaced but Dillon said he could repair it just fine. I was so relieved.

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A Response from: Dan

Good deal! glad we were able to keep it going!!! Thank you for your business!

Dillon Daughtry Service Provided:
Garage Door Repair

Product:
Rollers

Sales Consultants: Dillon Daughtry
Review:

After being left high and dry with a car stuck in the garage by another company I called Precision. After a short and efficient call with the central dispatch David called me to tell me he was on the way. He got there, fixed my springs, gave me great info about both my doors and was done within a hour and a half from my initial call. He even changed a burned out light bulb for me in my garage! Amazing, everyone I know will hear about my experience!

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A Response from: Dan

Thank you for taking the time to tell us about your experience. We truly strive to provide the best customer service possible. It was our pleasure to service your garage door needs. Let us know if you ever need us again. We will be there.

Service Provided:
Garage Door Repair

Product:
Springs

Review:

The tech, Thomas Hoffman, arrived early (after calling to confirm that was okay) and was very professional. He was able to quickly assess the problems, walked me through a detailed review of the problems and provided options to correct them. Ended up ordering a new door for later installation but Thomas was able to get the old door operational until the new one can be installed. He did an outstanding job & provided a great first impression of your company!

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A Response from: Dan

What an outstanding review of our employee! Thank you for taking the time to let us know. Thank you for your business as well!

Service Provided:
Garage Door Repair

Review:

We had a broken spring and also some really old parts on our doors. Brandon fixed everything and replaced our old worn parts. The doors are working like new! We were very pleased with the ease of making an appointment, the quick response and the friendly technician.

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A Response from: Dan

We are happy to hear you had such a good experience all the way around. Thank you for your business!

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Very good, fast knowledgable technician. Very upfront and honest.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

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Precision Door Service
Office: (615) 378-7911
7002 Westbelt Dr
Nashville, TN 37209