Garage Door Repair Reviews in Franklin, TN (Page 10)

had ya'll out twice to service,repair broken springs and sprocket set; it was done well, smoothly and on time, thanks; I have and will continue to recommend precision to others, thanks, chad owen

- Chad Owen

They do a good job of responding to your call that day. I called with an issue and they sent someone out that evening at 6:30. however, I had sticker shock on the price. they wanted $730 to fix the spring on the door and I called another company and got it done for $290. Be sure to compare pricing before you have them do the job.

- Steve

Technician was knowledgeable, pleasant, and added an additional piece of reinforcement to the door when installing a new opener. Opener works well and happy with the experience.

- dale shuman

Your technician was very courteous and thorough in explaining what he needed to repair and answering all my questions. He did a great job and I will definitely call on your company when I need new door openers, which will be soon.

- Kathy Downs

Great job as usual

- Jeff Bonham

Tech came very speedily and corrected the problem which was a short in the safety sensor. Door works fine and I was happy with the speedy service.

- dale shuman

My wife and I are extremely satisfied with the installation of two new Precision garage door openers and the repairs that was done on the doors at the same time. Brian was very professional, courteous and he went above and beyond our expectations to insure that we were completely satisfied with the installation and repair work. There was no high pressure to upgrade to the new openers; however he did an excellent job of explaining the benefits of installing new openers. We would definitely recommend your company to our friends who may be in the need of garage door service. Brian gets a 5 star rating from us. Thanks again!

- Dennis Wells

We had problems with our garage door closing half way and retracting again. Jared Ange with his problem-solving attitude figured out that it was not the opener, but instead our old and loose hinges, which caused friction against the frame. After replacing them with better quality hinges he eliminated the friction and solved the issues. Jared is professional and dedicated to customer satisfaction. He fixed the problems without any upsaling pressure, and the fees were reasonable.

- marika avery

Answered all questions regarding installation options. Professional service throughout and installation was excellent and on time! Definitely would recommend Precision!

- Jerry Smith

Service was professional and courteous. Everything was explained in detail and we would highly recommend.

- David

Garage door died on a holiday weekend ( Saturday, July 5). door was so heavy could not be opened manually (at least by us), and both vehicles were stranded in the garage, leaving us prisoners in our own home! Picked Precision off the internet since advertised 7/24 and holiday service (same-day!). App't. set for afternoon. Brandon, the tech, arrived early, quickly assessed the problem and offered options for repair. We chose an option, Brandon went to work (had all needed parts on truck) and door was repaired in 90 minutes. Repair was not inexpensive but,considering the situation, we were very pleased to get the repair done, We would use Precision again for any future garage door needs.

- Ron Kees

Super fast and accurate install. We would definitely recommend Precision Door to anyone in need of a repair or install for garage doors.

- Bill Clark

Aaron arrived early, was quite knowledgeable and performed the service to perfection. Great job!

- Don Friedman

Merrick called to say he could come earlier than expected. He was professional, helpful and informative. Very pleased with the service and will call when ready to replace my garage door system.

- Sissy Allen

Highly recommend Precision for all of your garage door needs.

- Ken Ozga

Our technician Aaron was great and really worked hard to diagnose and solve our issue. It was difficult because the garage was working fine most of the time he was on site. However, he made some adjustments/fixes and we have not had an issue since his visit.

- Parker Collins

We needed new electric eyes. The work options were explained in good detail to educate me in the door operation. The work was done in a timely manner and the door is working great. I would certainly call you again for future needs. Thank You

- Joan Colasso

The Precision service and installation was first class. I had two garage door openers, outside key pads and new rollers installed. Lawrence was very knowledgeable and efficient with the installation. He helped program both cars to the new openers. I would highly recommend Precision to anyone needing new garage door openers or service.

- Chip Fontenot

The technician was very courteous, showed up on time, checked out my entire garage door system and offered the best solution without trying to sell products or services. I needed a new opener and rollers, which were installed very efficiently. My garage door operates now seamlessly and quietly, and the price was right too.

- marika avery

We were very satisfied and happy with the service we received. The technician was early arriving (after he called to check) and did the work quickly and cleanly. We changed the rollers so now the doors go up and down much more quietly.

- betsy taubman

Very pleased with the new opener. My old one was very loud and squeaky. the technician was very polite, I had complete confidence in what he was doing. He even put up my smoke alarm for me. I would definately recommend your company to others.

- Jean Thompson

Merrick from precision garage doors was above and beyond the definition of true customer service. It was pouring rain the entire day he installed our garage doors, but he diligently worked to get the job done. He was soaking wet, but always kept a positive attitude. He informed my wife and I throughout the purchasing and installation process and helped us make the best choice selection for our home. A handle was missing from our install kit and Merrick quickly pointed out the issue and had another one on order that day. He also waited for my wife to arrive to help her program the garage doors with her car remote. We are very very please with the service we have received so far from your company. Thank you for a pleasant experience and great product. The Landons

- Tom or Anna Landon

Mr. Shane Hawk reviewed our garage door support systems: broken spring, bad spring shaft, leaking rollers, bent chain transport, and Genie garage door opener with broken supports. All parts were about twenty years old. Based upon Mr. Hawk's assessment (plus my own experience with the failing system) I decided to replace all support parts. Mr. Hawk explained what he was going to do, did it, was very efficient, and was finished in just a few hours. The Precision system is soooooo... quiet, and we look forward to many years of trouble free service. A very good repair experience with Precision.

- David Sparkman

This visit was follow-up repair (under warranty) for work that Precision did about 1.5 years ago. Very prompt service! Great, informative interaction with the technician Lawrence. He performed a thorough evaluation of the problem and possible causes and then explained the problem that he identified. As I mentioned above, the visit and all work was performed under the warranty. Thanks!

- Krista & Jim Hockaday

Great job. Your Service Tech. was polite and professional. He explained what the issue was. Then his presentation for the service was excellent and understandable. He did what he said he would do. Very pleased with the service.

- Johnny Sausedo

my wife uses you at metro animal control and was familiar with your service. When the repairman came she recoganized him. He did a great job and even suggested new rollars which were too expensive for us at the time, 170$ each door. We would have done it $170 to $200. Over all excellant will use you again.

- Judy Ladebauche

Your employee was very professional and knowledgeable, and explained everything in layman's terms. I will use you again.

- James Olin

Our technician came long before his scheduled window of time which was a big blessing for us and he worked quickly and efficiently to get the job done! Additionally, your company was the first to pick up the phone when I initially called to make an appointment, and that was after I called three other places with no answer. I appreciated getting a last minute appointment the day I called, much less even sooner than our original allotted time frame. Thank you!

- Kara Glover

Excellent in every way. Will use in the future for any garage door needs. Nice to find a company that lives up to its claims about themselves.

- David Pierson

Great service from start to finish. The scheduling process was simple. The technician was right on time, very knowledgeable, and very competent. The problem was resolved under an hour.

- Jon Roebuck