Garage Door Repair Reviews in Franklin, TN (Page 9)

Technician was prompt, knowledgeable, courteous and fixed the problem.

- Richard Page

The technician arrived promptly and thoroughly explained what was wrong and described my options. He was very professional and performed the work right on the spot. I was impressed with the company's use of technology in improving efficiency and offering convenience.

- Satisfied Customer in Franklin

Excellent Service. Very professional and friendly. Would definitely make referrals to Precision Door!

- Helen Burke

Our garage door bolts came off the wall. The repairman fastened the bolts into the wall and now the garage door works fine. He was timely, polite, and very efficient. We really appreciated the fast service. My husband is very hard of hearing and the repairman called when he was on route giving him plenty of notice to meet him outside the complex. The estimates have been forwarded to our landlord. Thank you once again.

- Barry Owen

Excellent and knowledgeable service technicians. Amazing all that there is to know about rollers and fittings of a garage door.

- Steve Lunsford

Excellent service, fast, friendly and knowledgeable

- George&elaine Carr

courteous, prompt, and polite

- Patricia Wright

On time, courteous- good explanation of work.

- Yvonne Paul

I had my garage door fixed and a springs replaced. Everything was done quickly and efficiently. The garage tech was very nice and knowledgeable too. Thanks for the help!

- Matt Stansberry

Brian was very professional and helpful with what I needed. Would highly recommend this company

- Joanne Hough

Very pleased with the quality of parts (rollers, springs & cables) and the professional installation by Todd! Todd was patient and concise when outlining our repair and service options. His work was thorough, efficient and friendly. "Precision" will be our "go to" company for any future garange door system needs. Dave Jones

- David and Beth Jones

Precision was recommended by our neighbors. Both technicians were very professional. End result love the rebuild on our garage door...so quite and smooth.

- Simone Whyte

I have used the services of Precision for many years and have great comfort in their professional services and their commitment to quality. They try as hard as possible to accommodate your schedule and keep in touch as to when they will arrive. The technicians are well qualified and provide a good customer service. Five stars for them.

- Ron Marston

Due to the age of my system and the type of damage cause by my old faulty spring, I had to get new rollers and springs as well as a new opener. Lawrence from Precision was very nice and helpful in getting my problems solved. I would recommend him and his company if you ever have a garage door emergency.

- David and amanda Hardy

The technician was on time, polite, worked with me on my repair options, saved me some money when he could, and did good work.

- Noah & sherryl Sanders

Our garage door, installed by Precision before we bought the house, wouldn't open. It turned out some bolts had come loose, nothing more. The serviceman showed up on time, was very pleasant and fixed the door - NO CHARGE. You now have a lifelong customer.

- John Hunt

Would not recommend. They wanted to replace my spring with a new install of an extra springs. They refused to only replace my spring as it has worked for 10 years. I called someone else and just lost a half day, thus not a big deal. That is until I started discussing my door repair at work and found out Precision did the same thing to them. They are fast and professional, however does seem like they like to put in extra springs.

- Dan Beyer

GREAT service! I will use Precision Door again!!!

- Vicki Phillips

Friendly, professional, and excellent service for my needed spring repair and installation of new motor. Just love how quiet the new equipment operates. This was defintely a 5 star experience!

- Beverly & joe Craig

I am new to the area and I highly recommend Precision! The numerous, positive reviews, the same day service, professional website, and the employee profiles are what led me to schedule service. The level of professionalism and expertise exhibited by Jarred will keep me coming back as a repeat customer. Job well done!

- Stacy Myers

Precision Door exceeded my expectations! One of the most recent winter storms left me outside the garage door and skating on ice to my unprotected back door. I grabbed my iPad and looked up overhead door and saw Precision Door. I used their website and saw that they would come out within 24 hours. It was around 8 30pm. At 11 30 am the following morning, the capable and professional technician had replaced the dead wall mount control and installed new rollers on the door. It works beautifully. I also bought 2 additional controls. Thank you for your prompt services.

- Anna Nuessle

My wife and I bought a new home. One of the garage door openers was not functioning and the outside keypad was damaged. Precision's service technician was able to quickly replace broken parts and get our system up and running. We're thrilled with the quality of the service and the fair pricing.

- Tony& Lisa Giarratana

Thanks guys!!!!! We appreciate you!!!!!!

I give the service 1 star. I was quote a charge of $69.00 and if repair was made there would be additional charges. My son backed into the garage door while in motion and the right side last roller was knocked off track. The technician explained my door need replacing; that had cracks near the hinges and the screws were loosen. I asked the technician would he put the door back on track. He did. He explain to me different prices for a new door. For him to put the door on track where I could raise it manually cost me $149.00. Talking with the receptionist of what happen to my garage door, was my understanding it would cost $69.00.

- Jacquelyn Williams

Sometimes there are misconceptions with communication. Our service fee is $65 to come out to the home. We do offer promotions.

Not only are they prompt but they are very honest and knowledgeable about all products and garage door models.

- Manuel Chapa

I was very pleased with the professionalism by the technician as well as the office personnel when setting up the appointment. The technician was very knowledgeable about the type of doors and openers I had and offered alternatives for the repair. The price was competitive and reasonable. I will uae them again. I would give Precision a 5 Star rating for this service call.

- Ron Patrick

My garage door stop working Sunday about 5 pm. I looked in the phone book and called Precision thinking to schedule an appointment for the following day, but they were able to come out and repair the door that same night. Thanks Stephen.

- James Landrum

I would give them no stars if possible. I needed the cable put back on our garage door to get it back in working order. I called Precision because of their ability to come same day and reviews online. When the tech came out, he told me that I needed over $600 in updates/repairs, and at minimum to get door working again it would be $469. I didn't get work done. Called another garage door company who came out within an hour and total repair and checking of other 2 doors for any needed repair was $124.00!!! Door works excellently, funny how it didn't really need almost $500 in work to get the door working. Won't ever be calling Precision again. Recommend you don't eithet unless you've just got money to throw away.

- Cheryl Dillon

Very Sorry for the poor experience. With Precision we back all of our work with great product & warranties so you do get what you pay for!

A Job well done!

- Carolina Porras

had ya'll out twice to service,repair broken springs and sprocket set; it was done well, smoothly and on time, thanks; I have and will continue to recommend precision to others, thanks, chad owen

- Chad Owen

They do a good job of responding to your call that day. I called with an issue and they sent someone out that evening at 6:30. however, I had sticker shock on the price. they wanted $730 to fix the spring on the door and I called another company and got it done for $290. Be sure to compare pricing before you have them do the job.

- Steve