Very professional service. Also an expensive service. However, you get what you pay. And they told me it came with a lifetime warranty. So if you want to get the job done right, the first time, these guys seem equipped to do just that. I had a circuit board replaced and a broken spring replaced. However, I would highly recommend talking with the person on the phone before the technician comes out and go over all price range options for your particular service or repair. Based on some of the reviews, I thought that I had done that, but I still had sticker shock on the total price, it was about $100 over the top range the guy gave me on the phone. They will also present an "overhaul" option for a few hundred bucks more. This will include replacing the spring, roles, cable, etc. and comes with a lifetime warranty. Just be aware that they will present this option. I decided to go with that option and I have no regrets. An expensive repair, but the door and opener are working better than new. Also be aware there is a $65 charge just to come out. I also tried to use the 15% off coupon on this web site, but the tech just told me... oh I will just not charge you the $65 trip charge so its a wash.... not exactly. So I was not able to use that coupon. So, bottom-line - know what your costs will be before they come out and know what you are looking for - just the repair or to overhaul your door. Even with these items, I still recommend this company to do the repair on your door. They showed up on time and ready to get the job done, finished in a very reasonable amount of time, and the door is working great. They only thing to change in the customer approach is to be more transparent when talking with the customer so they can better understand what their costs might run into. If I have trouble with the other door... I will still call Precision Door Service.

- Todd Fleenor

My garage door springs and openers were over 25 years old. The openers worked, and the doors would open with remote openers. However, I wanted to upgrade to the current engineering and technology. First, I scheduled an evaluation. I received an excellent analysis with an estimate for the job. Chris made the evaluation; one week later, he completed the job. The work and new openers are excellent. Now, my wife and I do not know when one of us opens the garage! (The doors and openers are so quite.) Bill Bates Brentwood

- William Bates

I saw an ad for this company in a val pak envelope. They came out promptly and solved the problem quickly. The serviceman was very nice. I will call them again.

- Carrie Haslam

The technician was on time, polite, worked with me on my repair options, saved me some money when he could, and did good work.

- Noah & sherryl Sanders

I was pleased with the quick service I received. I picked you from Yellow pages since you had a location in Franklin.

- Sybil Chessor

I would call them again if I have any other problems-They fixed my garage door frame and replaced the rollers

- Gilbert Carson

My tech Stephen was amazing, 5 stars all the way, not only did he come across town at the end of the day, he was delighted and conforting during the repair. He went over all the details before he started and gave me all the options I could pick to have replaced. He went above a beyond during the work and even after by looking over the whole setup to make sure nothing else was out of place or going to faultier in the near future. I would recommend Stephen to anyone lucky enough to have him come by.

- Darrin Creech

My garage door stuck half-way open on a Sunday afternoon. I had no expectation of weekend service, much less prompt and professional service. I was very pleasantly surprised; a technician was dispatched within the hour. Brandon was courteous and professional as well as quick to fix the issue. The service met and exceeded any expectation that I might have had.

- Beverly

Great!! Glad we could assist you!!! Thank you for your business!!!

5 Stars for sure! The customer service representative was very polite, knowledgeable and helpful when I called to make an appointment. I was so happy that a technician would be able to come out the next morning, which was a Sunday. The technician, Brandon Christensen, arrived on time and called before hand to let me know he was on his way. He was very nice, professional and let me know exactly what was needed to repair my garage door. He did a thorough job & didn't waste time. I would definitely contact Precision in the future should I have a need. I will also refer others to your company as I really was impressed. Thank you!

- Shari

Our garage door, installed by Precision before we bought the house, wouldn't open. It turned out some bolts had come loose, nothing more. The serviceman showed up on time, was very pleasant and fixed the door - NO CHARGE. You now have a lifelong customer.

- John Hunt

Would not recommend. They wanted to replace my spring with a new install of an extra springs. They refused to only replace my spring as it has worked for 10 years. I called someone else and just lost a half day, thus not a big deal. That is until I started discussing my door repair at work and found out Precision did the same thing to them. They are fast and professional, however does seem like they like to put in extra springs.

- Dan Beyer

GREAT service! I will use Precision Door again!!!

- Vicki Phillips

Your Technician, Stephen Barrett, did a fantastic job under extremely cold conditions. (January 7th-The high was about 9 Degrees) I was prepared to replace the entire Door and Opener, but he was able to perform a Double Door Overhaul for much less money. He replaced Overhead Springs, Torsion Springs, Bearings, Rollers, Cables, and Vertical Tracks. The Door was not installed properly by one of your Competitors, who is no longer in Business and their Lifetime Warranty is obviously worthless. Stephen identified the issues and corrected every error. I have already recommended your Company to several of my Co-workers. To say I am Completely Satisfied is an Understatement.

- Dale Cash

Friendly, professional, and excellent service for my needed spring repair and installation of new motor. Just love how quiet the new equipment operates. This was defintely a 5 star experience!

- Beverly & joe Craig

The service and availability were great: 4.5 stars. You pricing was misleading. The estimated cost I got from your dispatcher and what I was actually charged were tremendously different. Next time I will definitely shop around or contemplate another avenue. Thanks

- Joel Lanier

I am new to the area and I highly recommend Precision! The numerous, positive reviews, the same day service, professional website, and the employee profiles are what led me to schedule service. The level of professionalism and expertise exhibited by Jarred will keep me coming back as a repeat customer. Job well done!

- Stacy Myers

Precision Door exceeded my expectations! One of the most recent winter storms left me outside the garage door and skating on ice to my unprotected back door. I grabbed my iPad and looked up overhead door and saw Precision Door. I used their website and saw that they would come out within 24 hours. It was around 8 30pm. At 11 30 am the following morning, the capable and professional technician had replaced the dead wall mount control and installed new rollers on the door. It works beautifully. I also bought 2 additional controls. Thank you for your prompt services.

- Anna Nuessle

My wife and I bought a new home. One of the garage door openers was not functioning and the outside keypad was damaged. Precision's service technician was able to quickly replace broken parts and get our system up and running. We're thrilled with the quality of the service and the fair pricing.

- Tony& Lisa Giarratana

Thanks guys!!!!! We appreciate you!!!!!!

I give the service 1 star. I was quote a charge of $69.00 and if repair was made there would be additional charges. My son backed into the garage door while in motion and the right side last roller was knocked off track. The technician explained my door need replacing; that had cracks near the hinges and the screws were loosen. I asked the technician would he put the door back on track. He did. He explain to me different prices for a new door. For him to put the door on track where I could raise it manually cost me $149.00. Talking with the receptionist of what happen to my garage door, was my understanding it would cost $69.00.

- Jacquelyn Williams

Sometimes there are misconceptions with communication. Our service fee is $65 to come out to the home. We do offer promotions.

Not only are they prompt but they are very honest and knowledgeable about all products and garage door models.

- Manuel Chapa

Did what they said they would do, when they said they would do it, can't ask for much more that that. Very happy with work and pretty sure I will order new grage doors from them in the next couple of weeks.

- Gary McDaniel

I was very pleased with the professionalism by the technician as well as the office personnel when setting up the appointment. The technician was very knowledgeable about the type of doors and openers I had and offered alternatives for the repair. The price was competitive and reasonable. I will uae them again. I would give Precision a 5 Star rating for this service call.

- Ron Patrick

My garage door stop working Sunday about 5 pm. I looked in the phone book and called Precision thinking to schedule an appointment for the following day, but they were able to come out and repair the door that same night. Thanks Stephen.

- James Landrum

Very impressed with service. On time for appointment. The technician was able to give options for repair versus replacing. Followed up the next business day to schedule installation of garage door and opener. This was installed as promised. Would recommend this company.

- James Fry

Fast, same day service and very professional. I Would highly recommend them to my friends.

- Mark Gamboa

YOUR TECNICIAN WAS VERY PROFESSIONAL, FRIENDLY AND HELPFUL. I APPRECIATED YOUR FIRM SENDING THE ADVANCE PROFILE OF THE TECHNICIAN. YOUR FIRM IS THE ONLY FIRM THAT I AM AWARE THAT SENDS A PROFILE. A REAL PROFESSIONAL "PLUS".

- M.E. crabtree

& thank you Mr. Crabtree for the repeat business!!!!!!

I would give them no stars if possible. I needed the cable put back on our garage door to get it back in working order. I called Precision because of their ability to come same day and reviews online. When the tech came out, he told me that I needed over $600 in updates/repairs, and at minimum to get door working again it would be $469. I didn't get work done. Called another garage door company who came out within an hour and total repair and checking of other 2 doors for any needed repair was $124.00!!! Door works excellently, funny how it didn't really need almost $500 in work to get the door working. Won't ever be calling Precision again. Recommend you don't eithet unless you've just got money to throw away.

- Cheryl Dillon

Very Sorry for the poor experience. With Precision we back all of our work with great product & warranties so you do get what you pay for!

Service was very prompt, same day. My technician was very kind and professional. My garage door openers are very old and both had broken the same parts. Unfortunately, they are so old that Precision was not able to repair them because they do not carry the needed parts. I was given a proposal for a complete overhaul of the systems plus new new openers. When I am ready to replace them, I will certainly call on them again.

- Debbie C.

Lawrence was excellent and he knew exactly what the problem was in 5 minutes. He had it working in 10 minutes and I knew it was fixed right. Very courteous and efficient. Love these guys.

- elizabeth roof

A Job well done!

- Carolina Porras