Read what people are saying
about Precision Garage Door in:
Williamson County, TN
Precision Garage Door of Nashvillehas received 564 reviews, averaging 4.89 Stars:
Franklin, TN
Product:
Franklin, TN
Your employee was very professional and knowledgeable, and explained everything in layman's terms. I will use you again.
- James Olin
Product:
Brentwood, TN
Great service!
- Jessica Long
Product:
Franklin, TN
Our technician came long before his scheduled window of time which was a big blessing for us and he worked quickly and efficiently to get the job done! Additionally, your company was the first to pick up the phone when I initially called to make an appointment, and that was after I called three other places with no answer. I appreciated getting a last minute appointment the day I called, much less even sooner than our original allotted time frame. Thank you!
- Kara Glover
Product:
Franklin, TN
Excellent in every way. Will use in the future for any garage door needs. Nice to find a company that lives up to its claims about themselves.
- David Pierson
Product:
Franklin, TN
Great service from start to finish. The scheduling process was simple. The technician was right on time, very knowledgeable, and very competent. The problem was resolved under an hour.
- Jon Roebuck
Product:
Franklin, TN
The tech was honest and timely. He diagnosed the problem and gave me my options. He helped me weigh the pros and cons of each. I appreciated his attention to getting the repair done as quickly as possible to have me on my way.
- Nancy Preston
Product:
Brentwood, TN
James was very professional and courteous. I was very happy with the completed work.
- Janice Mockmore
Product:
Franklin, TN
Brian did a great job of explaining the repair and the benefits of a 90 day warranty vs a lifetime warranty and we are happy with the repair results. Quick 1 day lead time too!
- Mike Grumbles
Product:
Franklin, TN
After researching replacement springs on the internet, I realized that I should not take on this task. I called your company at 11 am on a Saturday, and a technician was at our home in less than two hours! He had the new torsion springs on shortly, and even traded them out for different ones because it wasn't "just right." Thanks for keeping our home operational and safe. Best regards,
- Jon Rogers
Product:
Franklin, TN
On time and courteous. Technician even took my call on a user error the next day, and was still courteous. I highly recommend Precision, and will use them again in the future if it becomes necessary.
- Jim Tarwater
Franklin, TN
James came out on New Years Eve and did a wonderful job diagnosing our current problem as well as long term solutions. He was very polite, honest, and efficient. We were very pleased with our service and will call again for future repairs.
- Kathy Logan
Product:
Franklin, TN
We had a problem with the neighbors car opening our door every time they opened theirs. James came out, reprogrammed both doors .
- Sally Duffey
Product:
Brentwood, TN
Precision was available the day after Thanksgiving, when most other places were not. Lawrence came out and got the broken garage door in place until he could return with the new garage door. Lawrence was friendly, polite and very professional. I highly recommend Precision...especially if you have the pleasure to work with Lawrence!
- Sherri Settles
Product:
Franklin, TN
I was very pleased with the quick, same day service. Door would not close on cold days (outdoor temps below 40 degrees). New rollers and bearings have seemed to correct the problem. Service Tech was friendly and knowledgeable. Pricing for new weather stripping and installation seemed a little high.
- Danny Bertotti
Product:
Franklin, TN
I was very pleased with my experience with Precision Door Service, especially James the technician who serviced my door. He was very polite and very informative about what he was doing. If I ever have another issue, I would be sure to request James to came and do our service.
- Sally Duffey
Product:
Franklin, TN
Precision is Great! Service was superior. James was so helpful. Highly recommend Precision
- Della Pratt
Product:
Franklin, TN
Our home is now 12 years old and it is known that builders do not always install top of the line products - mechanical items seem to need replacement sooner that 10 years - so it is remarkable that the components of our garage door went the 12 years. The spring installed when the house was built was not a match for the motor, and it was time for some repairs - which Precision did expertly and within short notice. The two springs now match the motor and the gears so I am expecting trouble free performance for a long time to come.
- Dick Dougall
Product:
Franklin, TN
James was professional, thorough, and expedient.
- Tod Knopp
Product:
Franklin, TN
The service was great! Lawrence was extrememly courteous, quick, and competent. Absolsutely 5 stars! Your website is now saved in my favorites and I will definitely recommend you to anyone who needs the service.
- Martha Brown
THANK YOU FOR YOUR BUSINESS.
Franklin, TN
The technician (James, I think) was very friendly and even called us when he was ahead of schedule and asked if he could come earlier than was scheduled. The overall service was excellent from the first phone call to completion of the job. Thank you...
- TODD HESS
Product:
Franklin, TN
James was great, very knowledgeable.
- garry hood
Product:
Franklin, TN
I chose Precision because their advertising made it clear that garage doors are their specialty. I also like the fact that I was emailed a photo of the individual that would be coming to my house along with their bio. Shane and Sean worked with me until I was comfortable with the process. They were very patient and took the time to answer all of my questions. They performed a complete garage door overhaul on each of my existing wood doors and installed garage door openers for me. I was very impressed with their knowledge and their skill.
- Kristin Thaler
Product:
Brentwood, TN
My garage door broke on a Saturday afternoon. Precision was actually about the only Customer service that had a live body. The customer service personnel were professional and helpful including interested in helping me fix my issue immediately. I asked if they could fix on Sunday and they made it happen. The technician called prior to arriving for the appointment to confirm. He was professional, well organized and I was pleased with the efficiency that the job was completed.
- Lance Chavez
Product:
Franklin, TN
Shane was very knowledgeable and helpful and diagnosed the problem quickly. He was finished in about three hours and had to replace several different parts including rollers and a new spring. I would definitely recommend Precision Garage Door Service to my friends and neighbors. Once the appointment was set it took less than 18 hours for them to fix our garage door.
- ryan ford
Product:
Brentwood, TN
We appreciated the quick response, and phone contact, so we knew exactly when to expect Brian, our service man. He arrived precisely on time. He fully explained what was broken, and the solution, a new spring. The work was performed in a timely manner, with no "hidden' costs. In addition, Brian inspected both doors completely, and advised us as what to expect in the next year. There was NO pressure to perform any further service. We are pleased with our experience, and would not only use Precision again, but will most heartily recommend them to our friends and neighbors.
- Robert Jason
Product:
Brentwood, TN
James did a great job identifying the problem, explaining the repair options, and completing the work. He was prompt, thorough, polite, efficient,and knowledgable.
- Janet Donahue
Product:
Brentwood, TN
Guys were quick to respond; good availability to come late in the day or Sat. Jeff (service tech) was thorough and straight-forward going through repair options, differences in warranty, etc. Didn't get any pressure to "upgrade". Made sure it all worked, made sure we understood maintenance needs, and was done it time frame he promised. Not sure what else I could ask for or what I'd change - it was a good service call experience and they did a good job getting things working.
- Mike Carlson
Product:
Brentwood, TN
Marvelous, quick, courteous service. We are so pleased.
- Audrey Jarreau
Product:
Brentwood, TN
He was quick and professional. He recommended installing springs and other parts in both doors to make them quiet and for the doors to stay up if the string is pulled. If I can get a better deal than what he suggested on getting everything completely overhauled on both doors I would probably do it. Also one of my remotes needs a battery if you have one when he comes back. Thanks
- Farhad Davachi
Product:
my wife uses you at metro animal control and was familiar with your service. When the repairman came she recoganized him. He did a great job and even suggested new rollars which were too expensive for us at the time, 170$ each door. We would have done it $170 to $200. Over all excellant will use you again.
- Judy Ladebauche