Read what people are saying
about Precision Garage Door in:
Williamson County, TN
Precision Garage Door of Nashvillehas received 601 reviews, averaging 4.89 Stars:
Nolensville, TN
Product:
Brentwood, TN
great customer service
- Victoria Dunn
Brentwood, TN
Jared was great to work with again. He is very knowledgeable and fixed the problem!
- Mary Johnston
Franklin, TN
Merrick from precision garage doors was above and beyond the definition of true customer service. It was pouring rain the entire day he installed our garage doors, but he diligently worked to get the job done. He was soaking wet, but always kept a positive attitude. He informed my wife and I throughout the purchasing and installation process and helped us make the best choice selection for our home. A handle was missing from our install kit and Merrick quickly pointed out the issue and had another one on order that day. He also waited for my wife to arrive to help her program the garage doors with her car remote. We are very very please with the service we have received so far from your company. Thank you for a pleasant experience and great product. The Landons
- Tom or Anna Landon
Product:
Franklin, TN
Mr. Shane Hawk reviewed our garage door support systems: broken spring, bad spring shaft, leaking rollers, bent chain transport, and Genie garage door opener with broken supports. All parts were about twenty years old. Based upon Mr. Hawk's assessment (plus my own experience with the failing system) I decided to replace all support parts. Mr. Hawk explained what he was going to do, did it, was very efficient, and was finished in just a few hours. The Precision system is soooooo... quiet, and we look forward to many years of trouble free service. A very good repair experience with Precision.
- David Sparkman
Product:
Franklin, TN
This visit was follow-up repair (under warranty) for work that Precision did about 1.5 years ago. Very prompt service! Great, informative interaction with the technician Lawrence. He performed a thorough evaluation of the problem and possible causes and then explained the problem that he identified. As I mentioned above, the visit and all work was performed under the warranty. Thanks!
- Krista & Jim Hockaday
Product:
Franklin, TN
Great job. Your Service Tech. was polite and professional. He explained what the issue was. Then his presentation for the service was excellent and understandable. He did what he said he would do. Very pleased with the service.
- Johnny Sausedo
Product:
Brentwood, TN
Great service!
- Jessica Long
Product:
Franklin, TN
my wife uses you at metro animal control and was familiar with your service. When the repairman came she recoganized him. He did a great job and even suggested new rollars which were too expensive for us at the time, 170$ each door. We would have done it $170 to $200. Over all excellant will use you again.
- Judy Ladebauche
Product:
Franklin, TN
Your employee was very professional and knowledgeable, and explained everything in layman's terms. I will use you again.
- James Olin
Product:
Franklin, TN
Our technician came long before his scheduled window of time which was a big blessing for us and he worked quickly and efficiently to get the job done! Additionally, your company was the first to pick up the phone when I initially called to make an appointment, and that was after I called three other places with no answer. I appreciated getting a last minute appointment the day I called, much less even sooner than our original allotted time frame. Thank you!
- Kara Glover
Product:
Franklin, TN
Great service from start to finish. The scheduling process was simple. The technician was right on time, very knowledgeable, and very competent. The problem was resolved under an hour.
- Jon Roebuck
Product:
Franklin, TN
Excellent in every way. Will use in the future for any garage door needs. Nice to find a company that lives up to its claims about themselves.
- David Pierson
Product:
Franklin, TN
The tech was honest and timely. He diagnosed the problem and gave me my options. He helped me weigh the pros and cons of each. I appreciated his attention to getting the repair done as quickly as possible to have me on my way.
- Nancy Preston
Product:
Brentwood, TN
James was very professional and courteous. I was very happy with the completed work.
- Janice Mockmore
Product:
Franklin, TN
Brian did a great job of explaining the repair and the benefits of a 90 day warranty vs a lifetime warranty and we are happy with the repair results. Quick 1 day lead time too!
- Mike Grumbles
Product:
Franklin, TN
After researching replacement springs on the internet, I realized that I should not take on this task. I called your company at 11 am on a Saturday, and a technician was at our home in less than two hours! He had the new torsion springs on shortly, and even traded them out for different ones because it wasn't "just right." Thanks for keeping our home operational and safe. Best regards,
- Jon Rogers
Product:
Franklin, TN
On time and courteous. Technician even took my call on a user error the next day, and was still courteous. I highly recommend Precision, and will use them again in the future if it becomes necessary.
- Jim Tarwater
Franklin, TN
We had a problem with the neighbors car opening our door every time they opened theirs. James came out, reprogrammed both doors .
- Sally Duffey
Product:
Franklin, TN
James came out on New Years Eve and did a wonderful job diagnosing our current problem as well as long term solutions. He was very polite, honest, and efficient. We were very pleased with our service and will call again for future repairs.
- Kathy Logan
Product:
Brentwood, TN
Precision was available the day after Thanksgiving, when most other places were not. Lawrence came out and got the broken garage door in place until he could return with the new garage door. Lawrence was friendly, polite and very professional. I highly recommend Precision...especially if you have the pleasure to work with Lawrence!
- Sherri Settles
Product:
Franklin, TN
I was very pleased with the quick, same day service. Door would not close on cold days (outdoor temps below 40 degrees). New rollers and bearings have seemed to correct the problem. Service Tech was friendly and knowledgeable. Pricing for new weather stripping and installation seemed a little high.
- Danny Bertotti
Product:
Franklin, TN
I was very pleased with my experience with Precision Door Service, especially James the technician who serviced my door. He was very polite and very informative about what he was doing. If I ever have another issue, I would be sure to request James to came and do our service.
- Sally Duffey
Product:
Franklin, TN
Precision is Great! Service was superior. James was so helpful. Highly recommend Precision
- Della Pratt
Product:
Franklin, TN
Our home is now 12 years old and it is known that builders do not always install top of the line products - mechanical items seem to need replacement sooner that 10 years - so it is remarkable that the components of our garage door went the 12 years. The spring installed when the house was built was not a match for the motor, and it was time for some repairs - which Precision did expertly and within short notice. The two springs now match the motor and the gears so I am expecting trouble free performance for a long time to come.
- Dick Dougall
Product:
Franklin, TN
The service was great! Lawrence was extrememly courteous, quick, and competent. Absolsutely 5 stars! Your website is now saved in my favorites and I will definitely recommend you to anyone who needs the service.
- Martha Brown
THANK YOU FOR YOUR BUSINESS.
Franklin, TN
James was professional, thorough, and expedient.
- Tod Knopp
Product:
Franklin, TN
The technician (James, I think) was very friendly and even called us when he was ahead of schedule and asked if he could come earlier than was scheduled. The overall service was excellent from the first phone call to completion of the job. Thank you...
- TODD HESS
Product:
Franklin, TN
James was great, very knowledgeable.
- garry hood
Product:
Franklin, TN
I chose Precision because their advertising made it clear that garage doors are their specialty. I also like the fact that I was emailed a photo of the individual that would be coming to my house along with their bio. Shane and Sean worked with me until I was comfortable with the process. They were very patient and took the time to answer all of my questions. They performed a complete garage door overhaul on each of my existing wood doors and installed garage door openers for me. I was very impressed with their knowledge and their skill.
- Kristin Thaler
Product:
Recently bought house with about a 12 year old door system. I was having problems with the door working all the time. Shane came and could not duplicate the problem, but he showed me where the problem was probably centered. 2 days later it started acting up again so I called back to schedule to have a rebuild job on my door. Shane showed up ahead of time and rebuilt my system. Works good now. Second rebuild job I've had in less than a year. They did a real good job on my last house. d
- Ronald Cole