Read what people are saying
about Precision Garage Door in:
Sumner County, TN
Precision Garage Door of Nashvillehas received 337 reviews, averaging 4.94 Stars:
Hendersonville, TN
Product:
Hendersonville, TN
The only thing I can say is "That is the most outstanding service and workmanship I have had done on anything" Thank you !!!!!!!
- Robert Hall
White House, TN
Our technician Brandon came out and was great to deal with and explained everything that was needed and also why certain other things needed to be done as well and it made sense. He was very professional and patient while I waited on an answer on whether we wanted to do the additional work. He fixed the garage door and springs very promptly. My only comment of concern is not related to Brandon but instead those that take the calls and set up the appointments. They do seem to under quote or mis-communicate the prices as noted by other reviews. They should be a little more versed on the products and the possibilities that additional costs may be warranted and make potential customers aware ahead of time so they don't think repairs will cost around $150 and wind up being $500 - $750 instead. However, based on the excellent service, warranties, guarantees, etc I will definitely recommend the company to others.
- Josh Harris
Product:
Gallatin, TN
For what we had to have done for our Garage was needed, and would like to thank Precision for a "JOB WELL DONE" we really Appreciate it very much. Please Keep Up The Marvelous Job. When we get ready to replace our Garage Door we will be giving u a call.
- Donald Manning
Product:
Hendersonville, TN
Service was fast and professional. I can always count on your company to do a good job!
- Georgette Reed
Product:
Hendersonville, TN
Precision rescued me from what would have been a terrible weekend. Late Friday night my garage door collapsed due to numerous issues. My car was stranded inside the garage with no option to get out. I narrowed my options down to three businesses I thought could handle the situation. The Precision Web Site provided bios and customer feedback ratings for the tech team which was helpful. This information and a guaranteed Saturday morning repair made my decision easy. Chris Norfleet was my technician and he did an outstanding job. He was honest in explaining before he started that Precision's fees are a bit higher but the quality of the work was well worth the fee and the repairs were guaranteed. He finished all the repairs in about an hour while explaining each fix. He even went the extra mile of programming an extra garage opener I purchased a while back. Thank you Chris and Precision for getting me out of a bad situation.
- John Thompson
Thank you sir for the kind words! Its customers like you that helps us grow & continue to provide the best quality speedy service possible!!!
Gallatin, TN
Precision did a fantastic job for us that transformed our home. Very professional and kind personnel! I highly recommend them!
- Mike Macauley
Product:
Gallatin, TN
Lifetime warrenty gives me a piece of mind. Excellent and fast service answered all my questions about my garage door. Thanks
- Bryan Thomas
Product:
Portland, TN
Response time was great and the service was excellent. I will refer this company to family & friends.
- Dodge
Hendersonville, TN
The service we received was very prompt and professional and the tech was the very best and did a great job with my repairs.
- Linda Paraiso
Product:
Portland, TN
On the day after Thanksgiving, my husband installed new sensors for our garage door. While we were testing the door to make sure the sensors worked our garage door jumped track and was completely lopsided. It was almost 5 p.m. and I was unsuccessful in finding anyone to fix it until I found Precision's listing in the phone book. They answered immediately and when I explained that our garage was full of a lot of our things (we were preparing the house to be listed for sale) and it was where our dog slept, she realized we had a need for an emergency repair. The technician showed up as promised and was very professional and courteous and we did not feel like we were being gouged. We would definitely use them again, if needed.
- DENNA ENGLAND
Portland, TN
the service selected cant be invalid if that service is not listed the service i requested was an estimate
- William Wright
Gallatin, TN
I was quoted over the phone $79-$179. When the technician got to my house he wrote me a quote for $600! He said that was the bare minimum, he wrote me a quote for "what is really needed to get done" which was for $1000! I got it fixed by an honest technician from another company for $140 and it works great.
- Raechel Tracy
Very sorry for the misunderstanding. We strive to be the best at what we do. Unfortunately we don't always compare to be competitive.
Gallatin, TN
Service was great, technician was very nice and explained everything well, however, it was all quite pricey.
- Bobbie Holloway
Product:
Hendersonville, TN
We had Jared Ange out for a tuneup of door, checked/lubed opener, replaced bottom gasket of door. Very professional and courteous. Only issue.., after service, the opener was rattling louder than when we started!. After further review of opener, I found a screw missing from the cover. I've remedied the rattling! Attention to detail suggested. Thank you
- Lucy Poprawski
Gallatin, TN
Great service. First time customer. My tech, Brandon, was perfect: on time, and worked quickly. Will use y'all again. My door works like a charm now and is 80% more quiet with new rollers.
- Yancey Parks
Product:
Hendersonville, TN
Thank you! The service was great and your Technician was very nice and helpful. Gave us some insight with garage doors and what to look for going forward. The repair is working well. Thanks again!
- Rohan Carrette
Product:
Gallatin, TN
I felt like the technician was very friendly. He did a good job with the install. I am not thoroughly convinced he knew how to diagnose my problem and maybe we went overboard in the "fix". It was definitely very pricey $555. My problem was that my garage door would intermittently not lift. I also felt my initial wiring was too fragile so I asked him to replace the eyes.
- Vickie Cage
Product:
Hendersonville, TN
when I called in about my door opener I told them I had a stanley and gave the model number etc. The person on the phone did not say anything about it. When the tech arrive he looked at the opener and said we dont service them. To me it was a huge waste of my time as well as his. I would of thought with your company experience they would know up front what you service and what dont service. Just very dissaponted that I waste my time and his.
- Nigel Cox
Hendersonville, TN
I chose Precision for my garage door repair because their online presence and videos made me feel comfortable that they would be a professional choice. I was not disappointed. After placing my order I received a follow up call to optimize scheduling. The technician arrived on time, and was very friendly. The whole job was wrapped up faster than I had expected, and I am confident in the quality of work.
- Michael Wilson
Hendersonville, TN
5 star. Technician arrived on time and quickly diagnosed and fixed the problem of a misbehaving door at minimal cost.
- Kenneth Jackson
Hendersonville, TN
Had on going problem of wire jumping pully. Repeatedly tried to repair myself but to no avail. Called Precision. Surprised to get next day service. Very compentant tech quickly realized that original installation was incorrect (rod that contains spring was warped causing pully misalignment). He corrected problem which also required some carpentry work. Very pleased with service. Easily 5 stars.
- Nick Kaluger
Product:
Hendersonville, TN
Brandon came out that afternoon and quickly diagnosed the problem and fixed it. He was very professional and explained everything he was fixing. Great work.
- Paul
Hendersonville, TN
These guys are good! Responded immediately, assessed the issue and we had a new and amazingly quiet and modern garage door - we are delighted with the service and the product.
- Steve Leonard
Product:
Gallatin, TN
Yellow pages. Your tech was very professional and polite. Did he credit our card for $20.00?
- Bill Brooke
White House, TN
Craig was very professional and was here on time. Called prior to arrival. Job was done well and reasonably priced. Have recommended to others and Wil use again if need arises.
- Carol Thompson
Product:
Hendersonville, TN
I chose Precision for my garage door repair because their online presence and videos made me feel comfortable that they would be a professional choice. I was not disappointed. After placing my order I received a follow up call to optimize scheduling. The technician arrived on time, and was very friendly. The whole job was wrapped up faster than I had expected, and I am confident in the quality of work.
- Michael Wilson
Product:
Gallatin, TN
Tech arrived in the timeframe I was given. He was knowledgable, and ensured all components of our garage door were operating properly. he gave me options in a no-pressure manner, and was very happy complete what I requested. There was no back and forth to a shop or anything else. he had all the parts with him, and resolved our situation quickly. Thank you!
- Will Mason
Product:
Hendersonville, TN
When our garage door spring broke, I began researching repair companies. I found wonderful reviews on the Precision website. I contacted the customer service rep. She quickly set up an appt. and told me that she would send a confirmation email. The Precision technician, Chris, called to confirm his arrival time. He arrived at the time he said he would. He assessed our garage doors and explained exactly what we would need along with a price quote. He was very thorough and polite. He replaced our springs. Now our garage doors are in great working order. Thank you, Chris and Precision!
- Kim Miles
Product:
Hendersonville, TN
Very professional...Both Brian and Aaron were great..replaced doors as per our contract in a very pleasant manner. Friendly and hard working !
- Dar Runyan
Product:
Service was on time, professional with fast diagnosis and parts on the truck
- Robert Johnson