Read what people are saying
about Precision Garage Door
Precision Garage Door of Nashvillehas received 2884 reviews, averaging 4.92 Stars:
Mount Juliet, TN
Smyrna, TN
fast and great service
- Bob Heiss
Product:
Hendersonville, TN
I was in a very bad situation because one of my 47 year old 1- piece garage doors had broken a weld and collapsed on that side and had jerked the track roller off on the other side leaving my truck trapped inside the garage . I called your company to ask for help . A very nice lady listened to my story and stated that she could send Jeremy Wessels to my home look at my broken door. Jeremy went above and beyond to help me raise the collapsed long enough for me to back my truck out of the garage. He did a very good good inspection and a great job helping me to pick out two new insulated garage doors. He also did a great job measuring and explaining every detail about the doors that I picked out he also gave me an estimate that explained every cost that was involved for two new doors and the total cost of those doors plus installation. I decided to go with your company mainly because Jeremy was so meticulous about doing a good job. He was even able to take my downpayment using a credit card. My original installation date was set for 11/08/2018. I was very exited that morning when I got a phone call from the person that had scheduled my installation stating that the door manufacturer had only shipped one of my doors and that he would have postpone my install. I accepted the explanation that I was given about this at first but the more I thought abut it the less sense it made to me . I wondered about why your company would schedule my install with out having my two doors in house. That worried me all of that day and I decided that I would call your customer service and ask to speak with Dan, the owner of the company and I was told that I could not speak with him or have his personal phone number. They finally agreed to have Dan give me a callback at my home number. I waited for about forty five minutes but Dan never called me. Instead I got a call from the person that had explained to me that morning that the door company had shipped only one of my doors. I asked this person why would schedule my install without having my two doors in house. He finally confessed that he had only ordered one of my doors to begin with and that he was too embarrassed to tell me that he had screwed up my door order by only ordering one door to begin with. I tried to explain to him that if he had told me the TRUTH about this in his first call to me that I would have accepted the fact that he had made an error. I do not abide people that lie to me and it made me wonder what else would he lie about to me or other customers of your company. Due to this persons lies I FINALLY had my two doors installed on 11/28/2018!! I would like to comment on my very great Lead Installer Brandon Christensen. He did an excellent job of installing my two new garage doors. Jeremy and Brandon are two of your most valuable employees and Dan should be very proud of the work that these two young men every day. I love my new garage doors, but I wish that I had not had to wait so long to get my installation done due to a dishonest employee of yours. I have always strived to honest in all of my business and personal dealings with all people. I guess that you will not post my review on your website but I had to be honest and explain my opinion. I hope that the person that lied to me has seen the error of not being honest to customers and that he will never be untruthful to anyone in the future. Post my review on your website if you want people to see an honest review. Many thanks to Jeremy and Brandon for their great service to me. John Jones
- John Jones
Murfreesboro, TN
5 star service for garage door repair. Thank you.
- Nancy Hayes
Franklin, TN
Service was done fast and efficiently. The person who came to my house was extremely courteous. He went overboard to make sure that I was happy with the job. I highly recommend Precision to anyone.
- Jean Thompson
White House, TN
The technician just left, and I am very pleased with his work. He was very knowledgeable, quick and friendly. I would definitely recommend Precision!!!
- Michael Goodcourage
Product:
Nashville, TN
Precision Overhead Garage Door Service is the best. I've had others before but have been using Precision since about 2010. The techs are always knowledgeable and courteous just as Jason was today! I will recommend you every time I get the opportunity! Thanks!!
- David Birdsong
Product:
Lead Technician: Jason Skillern
Murfreesboro, TN
Great service
- Garry Underhill
Product:
Mount Juliet, TN
The installer was very professional. The new garage door is working excellent. Precision the Company top to bottom was very professional.
- John Dedman
Brentwood, TN
Courteous and efficient service
- Tommy Robertson
Product:
Belle Meade, TN
Everyone I have dealt with at Precision has been professional and exceptional. My technician, Justin, is truly an asset to the company. He is timely, efficient and goes above and beyond to explain and repair/replace for the best result.
- L Lee
Belle Meade, TN
Chose Precision because of excellent previous service. This service so far was just as good. Rep. took time to explain problems and repair options to me. He was very patient while I worked with the HOA for approval of new door.
- Jim Wallace
Product:
Fairview, TN
I called Precision for a sticking garage door. They came out the same day and had it fixed in about 5 min! The young man who came was very professional and gave me some great maintenance tips. I am very happy!!
- Claude Smith
Hermitage, TN
Very good service
- Jason
Lee Thank you for sharing! The reviews mean a lot to us here at Precision. I will make sure Jason sees the review and knows you took the time to submit. Thank you for choosing Precision and have a great day!
Nashville, TN
I’ve been a customer of Precision previously and had wonderful customer service. This appointment was just as great. Victor was kind yet professional. He called and arrived within the expected appointment time, he explained everything and completed the work in a timely manner I’m so pleased to have such people who have the desire to help customers.
- Victor
Sandra Thank you for taking time out of your busy day to share a review with us! We strive hard to ensure all of our customers have the same experience. Victor is a valuable component to this team and I am happy to hear you are satisfied. Thank you for choosing Precision and have a great day!
Product:
Nashville, TN
Excellent service. Courteous, prompt - within an hour of my request - fair, reasonable pricing. Repeat customer. I won’t consider calling anyone else for any garage door service I need.
- Victor
Terry Thank you for your loyalty and thank you for sharing your experience with Victor! We appreciate all the positive feedback from our customers. Thank you for choosing Precision and have a great day!
Antioch, TN
THANX. So. MUCH. They were the BEST
- Brad
Debra Thank you for the kind words about Brad! We thank you for choosing Precision and have a great day!
Product:
Murfreesboro, TN
Jason was on time, very respectful and professional! He explained everything that he did. I would recommend him to all my friends. Thank you for all your hard work Jason and thank you especially for serving our country!
- Jason
Sherry Thank you for taking the time to post on your experience with Jason! Jason is a great asset to our team and does a good work daily. And yes Jason thank you for your service! Thank you for choosing Precision and have a great day!
Greenbrier, TN
it was Friday afternoon when I got home and garage door spring broke, I found precision through google, reviews were very good so I called and she said someone could come that night. The technician Victor called to give me an ETA and arrived about when he said he would, he was very courteous and professional he had my door fixed very quickly. great service and great price. I would use them again.
- Donna Kendall
Hermitage, TN
Prompt, courteous service and a great repair experience. The technician Justin was very professional and explained all the needed work so i completely understood the repair prior to starting as well as all associated costs. Will certainly use Precision for any future work I may need and recommend their service to others.
- MGE
Product:
Franklin, TN
Very professional and prompt service. Would highly recommend!
- Jane Harrell
Product:
Bellevue, TN
Thanks for respoonding so quickly to address our door repair. The replacement is working perfectly. Many thanks for explaining the repairs, setting up the outside door opener, and making recommendations regarding the oils to use to keep the system functioning well.
- Alicelynne Watson
Product:
Belle Meade, TN
We really appreciate the scheduling person taking the time making your service at a time good for us. Victor showed up exactly on time and fixed the boken spring problem quickly making sure all other parts of the garage door were also working well. He explained everything clearly. We are grateful for such professional and friendly service.
- Tom Rice
Product:
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Jason was very Professional and efficient. Replaced Outside Keypad and Door eye beams.
- Roger Mccarty
Franklin, TN
Victor called & gave an ETA which he beat by about 10 minutes. Very friendly & professional. Quality of the service outstanding. I would use Precision again and recommend to others.
- Victor
Larry Thank you for taking the time to post a review! We appreciate the recommendation and glad we were able to provide you with the quality of service you deserve. Thank you for choosing Precision and have a great day!
Old Hickory, TN
Such a great team! Lyle did a terrifc job replacing the bottom panel of one of our doors and the trim. Management went out ouf their way to make sure I was getting a good price. Thanks so much!
- Lyle
Leesa and Gordon Thank you for the kind words about Lyle! Lyle does a great job for us daily. We work hard everyday to provide the quality and customer service you deserve. Thank you for choosing Precision and have a great day!
Murfreesboro, TN
the young man had what i need. he was very helpful in fixing my problem
- Wyatt
Charles Thank you for the review on Wyatt! he does a great job for the company everyday. I am happy to hear he was able to resolve your issues the same day! Thank you for choosing Precision and have a great day!
Spring Hill, TN
I have always been pleased with the timeliness and service.
- Brad
Russell Thank you for the nice comments! Thank you for taking time to let us know you are pleased with the service. Thank you and have a great day!
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Five Star performance. The tech, Justin, does a great job. He has worked on three doors for me and I am highly satisfied. Good prices and great customer service. I highly recommend Justin and Precision.
- Justin
Harold Thank you for the kind words about Justin. I will make sure he sees the review. Thank you for the recommendation and thank you for choosing Precision and have a great day!
Murfreesboro, TN
Very personable service call. Knowledgeable about the product. My only regret is that I really wanted an American or German made product instead of the Chinese made unit. I hope it last at least as long as the Chamberlain unit (old unit still working but needed a new belt after 15 years!) Also bought the nylon rollers and an extra strut and the door operates almost silently. The door and hardware is over 23 years old. Very satisfied so far.
- Carlos Febles
Product:
Jason came to my house on time very friendly and explained everything he was going to do. Very professional did the job I was very pleased with the overall experience. Thank You Jason.
- Billy Maynard