Read what people are saying
about Precision Garage Door
Precision Garage Door of Nashvillehas received 3238 reviews, averaging 4.93 Stars:
Portland, TN
Franklin, TN
I would give them no stars if possible. I needed the cable put back on our garage door to get it back in working order. I called Precision because of their ability to come same day and reviews online. When the tech came out, he told me that I needed over $600 in updates/repairs, and at minimum to get door working again it would be $469. I didn't get work done. Called another garage door company who came out within an hour and total repair and checking of other 2 doors for any needed repair was $124.00!!! Door works excellently, funny how it didn't really need almost $500 in work to get the door working. Won't ever be calling Precision again. Recommend you don't eithet unless you've just got money to throw away.
- Cheryl Dillon
Very Sorry for the poor experience. With Precision we back all of our work with great product & warranties so you do get what you pay for!
Murfreesboro, TN
Excellent job , well informed about garage functions . I give 5 stars , only complaint cords are to short . I have to buy 2 extension cords to plug in , should have had longer cords . Can you do this .
- Mike Welker
Product:
Nolensville, TN
Service was very prompt, same day. My technician was very kind and professional. My garage door openers are very old and both had broken the same parts. Unfortunately, they are so old that Precision was not able to repair them because they do not carry the needed parts. I was given a proposal for a complete overhaul of the systems plus new new openers. When I am ready to replace them, I will certainly call on them again.
- Debbie C.
Brentwood, TN
Lawrence was excellent and he knew exactly what the problem was in 5 minutes. He had it working in 10 minutes and I knew it was fixed right. Very courteous and efficient. Love these guys.
- elizabeth roof
Gallatin, TN
I was quoted over the phone $79-$179. When the technician got to my house he wrote me a quote for $600! He said that was the bare minimum, he wrote me a quote for "what is really needed to get done" which was for $1000! I got it fixed by an honest technician from another company for $140 and it works great.
- Raechel Tracy
Very sorry for the misunderstanding. We strive to be the best at what we do. Unfortunately we don't always compare to be competitive.
Nashville, TN
Great customer service! So nice to get an e-mail with pictures of the technicians prior to the visit. Thank you!!
- Lois Forsmo
Hermitage, TN
Got a coupon in mail for $65.00 off $100.00 service. Gentleman did an excellent job in solving our problem 5 stars
- Bill Jordan
Columbia, TN
I contacted Precision Doors because they were local and promised prompt service. I received email confirmation of my appointment including a photo of the service technician. I received a phone call that my tech was on his way. Within 90 minutes repairs were made. I highly recommend this FIVE STAR professional business for garage door service.
- Mary Voss
Nashville, TN
Chris repaired springs and installed new openers. I'm quite happy with them and with his work. RLittlejohn
- Ronnie Littlejohn
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Kingston Springs, TN
I received five star service from start to finish as the door was installed today with a minimum of disruption.
- William Zgaynor
Product:
Franklin, TN
A Job well done!
- Carolina Porras
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Mount Juliet, TN
nice technician..garage door still a little noiser than I would like but was told it should have two springs so perhaps that is why it is still somewhat noisy....
- Julie Wagner
Lebanon, TN
Was here when they said they would be, tech was very friendly and professional, work was excellent. I am very satisfied and will recommend Precision Door Service to all my friends.
- Tim Shaffer
Product:
Nashville, TN
Technician did an excellent job. He did forget however to leave an instructions book or warranty information. Would you please send it?
- Stan Melton
Product:
Mount Juliet, TN
Very disappointed. The technician that came to look at door suggested approx 700.00 of work to the door unit to correct the problem, that only consisted of two new springs, cables and rollers. What was suggested had nothing to do with the problem the door was having. The tech diganosed the problem without checking anything, and was wrong in his diagnoses. I refused the work and paid for a tune up which consisted of him checking the tightness of the door bolts and applying grease to the screw drive. Made no difference to the problem. I inspected the door and found the problem which was a 9.80 part at Home Depot. Put that part on and door works beautifully. I feel the tech was just wanting to up sell me and make as much money as possible without regard to customer service. Would not suggest or recommend this company to anyone and will not have them ever do any work for me.
- Andy Grubbs
Very sorry for your experience! We take great pride in training & providing the best parts & service money can buy!
Nashville, TN
Excellent work. Came out immediately and fixed the problem. We had called another company and they were not available until the next day so I definitely give Precision Door service 5 stars.
- Linda Fentress
Product:
Franklin, TN
had ya'll out twice to service,repair broken springs and sprocket set; it was done well, smoothly and on time, thanks; I have and will continue to recommend precision to others, thanks, chad owen
- Chad Owen
Gallatin, TN
Service was great, technician was very nice and explained everything well, however, it was all quite pricey.
- Bobbie Holloway
Product:
Lebanon, TN
The technician did an excellent job performing the work. He was well versed in his job.
- Joe Wauford
Brentwood, TN
Doors work well. He must have done a good job.
- Harry Ballard
Antioch, TN
It was at the top of the internet search listing.
- Bill Robinson
Product:
Nashville, TN
I received excellent and friendly service on a service done recently under warranty. The serviceman fixed and updated the installation according to new guidelines which began after my original installation - all at no charge. He was eager to inform me of all he was doing as he went and was very personable. Now the door operates without a hitch. I highly recommend Precision.
- Erik Hollander
Brentwood, TN
I had a broken cable on one of my doors that Precision had previously converted from a side spring operation. The cable broke, and you sent a technician out on Sunday to repair the door. He replaced the cable and told me that there was no charge, since the cable was covered under the warranty. We have converted all of the doors and could not be happier with the service. A great product with great technicians.
- Jim Green
Madison, TN
I chose precision for the round the clock service. The technician was great and was very well prepared. Thanks.
- Arthur Williamson
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Hendersonville, TN
We had Jared Ange out for a tuneup of door, checked/lubed opener, replaced bottom gasket of door. Very professional and courteous. Only issue.., after service, the opener was rattling louder than when we started!. After further review of opener, I found a screw missing from the cover. I've remedied the rattling! Attention to detail suggested. Thank you
- Lucy Poprawski
Nashville, TN
Technician Brandon arrived on time and worked for several hours removing old garage door openers and installing new ones. He was very courteous and skilled. I would definitely ask for him for service.
- Hope Stringer
Product:
Gallatin, TN
Great service. First time customer. My tech, Brandon, was perfect: on time, and worked quickly. Will use y'all again. My door works like a charm now and is 80% more quiet with new rollers.
- Yancey Parks
Product:
Hermitage, TN
We are very satisfied with our new garage door and very pleased with the total service we received from the very start of our first call to the completion of the work. Thank you all very much.
- Sandy/bill Scarborough
Thank you guys for the business!!!!
Product:
Hendersonville, TN
Thank you! The service was great and your Technician was very nice and helpful. Gave us some insight with garage doors and what to look for going forward. The repair is working well. Thanks again!
- Rohan Carrette
Product:
the service selected cant be invalid if that service is not listed the service i requested was an estimate
- William Wright