Read what people are saying
about Precision Garage Door
Precision Garage Door of Nashvillehas received 2874 reviews, averaging 4.92 Stars:
Murfreesboro, TN
Hendersonville, TN
The only thing I can say is "That is the most outstanding service and workmanship I have had done on anything" Thank you !!!!!!!
- Robert Hall
Murfreesboro, TN
Garage door wouldn't close properly. The eyes needed to be replaced. Technician was very informative and professional. The customer service representative was very efficient and sent someone in a short time. I saw the ad in the Murfreesboro yellow pages.
- Barbara Bare
White House, TN
Our technician Brandon came out and was great to deal with and explained everything that was needed and also why certain other things needed to be done as well and it made sense. He was very professional and patient while I waited on an answer on whether we wanted to do the additional work. He fixed the garage door and springs very promptly. My only comment of concern is not related to Brandon but instead those that take the calls and set up the appointments. They do seem to under quote or mis-communicate the prices as noted by other reviews. They should be a little more versed on the products and the possibilities that additional costs may be warranted and make potential customers aware ahead of time so they don't think repairs will cost around $150 and wind up being $500 - $750 instead. However, based on the excellent service, warranties, guarantees, etc I will definitely recommend the company to others.
- Josh Harris
Product:
Nashville, TN
A bid was given to us to replace our garage door and opener. Our technician was so knowledgeable and accommodating. We accepted the bid and anticipate the work being done in 3 to 5 weeks.
- Marylee and glenn Booth
Product:
Gallatin, TN
For what we had to have done for our Garage was needed, and would like to thank Precision for a "JOB WELL DONE" we really Appreciate it very much. Please Keep Up The Marvelous Job. When we get ready to replace our Garage Door we will be giving u a call.
- Donald Manning
Product:
Nashville, TN
Excellent costomer service. Your technician was friendly and did a great job.
- Chris Eldredge
Franklin, TN
The technician was on time, polite, worked with me on my repair options, saved me some money when he could, and did good work.
- Noah & sherryl Sanders
Product:
La Vergne, TN
Excellent performance in a nick of time..highly recommended. 5 star
- Jeffery Abuel
Product:
Nashville, TN
Same day service was great! Your men were very professional and worked hard to get my door fixed quickly. I was very pleased with your services.
- Very satisfied!
Spring Hill, TN
We have actually had Precision Garage Door service our garage door in the last few months for totally separate situations. Our garage door began acting up sporadically. We read the reviews of Precision and thought they were our best bet. The technician Stephen came out and after I described what the door was doing he was able to narrow down the problem. Within minutes he had isolated the problem and fixed it. The next time we had a problem with the door in an unrelated matter we immediately called Precision who once again fixed the door promptly.
- Roland Low
Brentwood, TN
I was pleased with the quick service I received. I picked you from Yellow pages since you had a location in Franklin.
- Sybil Chessor
Thompson's Station, TN
I would call them again if I have any other problems-They fixed my garage door frame and replaced the rollers
- Gilbert Carson
Hendersonville, TN
Service was fast and professional. I can always count on your company to do a good job!
- Georgette Reed
Product:
Nashville, TN
The service was excellent and timely. It was very helpful, given my last-minute need.
- Kenyatta Lovett
Fairview, TN
My tech Stephen was amazing, 5 stars all the way, not only did he come across town at the end of the day, he was delighted and conforting during the repair. He went over all the details before he started and gave me all the options I could pick to have replaced. He went above a beyond during the work and even after by looking over the whole setup to make sure nothing else was out of place or going to faultier in the near future. I would recommend Stephen to anyone lucky enough to have him come by.
- Darrin Creech
Product:
Goodlettsville, TN
Very professional prompt service. The technician was informative and fixed our problem immediately. We are new to this area and it is always difficult to find vendors that you can trust, I am very comfortable recommending this provider!
- Jamie Barnes
Mount Juliet, TN
Saturday I had Precision Doors come out and service my garage door. Lawrence was the technician and he did a fine job and in a timely manner. He also went over what was wrong and what could be done to remedy the concerns. I appreciated his explanation of things that I could have done to prevent any future problems.
- Bruce Quartermaine
Product:
Mount Juliet, TN
I called to schedule an appointment and was told the service fee would be $65.00 unless parts were needed. The only thing that was wrong was that the cable had come off the pulley when one side of the door came down on the top and of my garbage can. The technician quoted me around 450.00. He wanted to replace my spring and add an additional along with some brackets. He called his manager and got the cost down to 330.00. He told me if I didn't have him repair it I was still going to have to pay $65.00 just for coming out. I didn't have any choice but to have him fix it. There was nothing wrong with the spring other than a little surface rust. I don't appreciate the unethical way you do business and I wouldn't use you again to save my life. Fool me once......
- ed gonyea
So very sorry you feel this way sir. Unfortunately when dealing with mechanical issues such as these with garage doors, we have policies & procedures in which we follow. We have to take liability & warranty in account. So we do have minimum recommendations to provide the best warrantied repair possible.
Product:
Thompson's Station, TN
My garage door stuck half-way open on a Sunday afternoon. I had no expectation of weekend service, much less prompt and professional service. I was very pleasantly surprised; a technician was dispatched within the hour. Brandon was courteous and professional as well as quick to fix the issue. The service met and exceeded any expectation that I might have had.
- Beverly
Great!! Glad we could assist you!!! Thank you for your business!!!
Product:
Smyrna, TN
THE 24/7 SERVICE. GARAGE DOOR REPAIR. THE TECH. WAS VERY PROFESIONAL AND POLITE. AND COMPLETED THE REPAIRS IN A TIMELY MANER
- Shirley Jennings
Product:
Fairview, TN
5 Stars for sure! The customer service representative was very polite, knowledgeable and helpful when I called to make an appointment. I was so happy that a technician would be able to come out the next morning, which was a Sunday. The technician, Brandon Christensen, arrived on time and called before hand to let me know he was on his way. He was very nice, professional and let me know exactly what was needed to repair my garage door. He did a thorough job & didn't waste time. I would definitely contact Precision in the future should I have a need. I will also refer others to your company as I really was impressed. Thank you!
- Shari
Franklin, TN
Our garage door, installed by Precision before we bought the house, wouldn't open. It turned out some bolts had come loose, nothing more. The serviceman showed up on time, was very pleasant and fixed the door - NO CHARGE. You now have a lifelong customer.
- John Hunt
Smyrna, TN
Lawerence was awesome
- Teresa Bostwick
Product:
Smyrna, TN
Great timely service, garage door remotes work now, all is good! I would recommend Precision to anyone. Thank you.
- Kevin Cooper
Hendersonville, TN
Precision rescued me from what would have been a terrible weekend. Late Friday night my garage door collapsed due to numerous issues. My car was stranded inside the garage with no option to get out. I narrowed my options down to three businesses I thought could handle the situation. The Precision Web Site provided bios and customer feedback ratings for the tech team which was helpful. This information and a guaranteed Saturday morning repair made my decision easy. Chris Norfleet was my technician and he did an outstanding job. He was honest in explaining before he started that Precision's fees are a bit higher but the quality of the work was well worth the fee and the repairs were guaranteed. He finished all the repairs in about an hour while explaining each fix. He even went the extra mile of programming an extra garage opener I purchased a while back. Thank you Chris and Precision for getting me out of a bad situation.
- John Thompson
Thank you sir for the kind words! Its customers like you that helps us grow & continue to provide the best quality speedy service possible!!!
Nashville, TN
The service was fine. 4 star. Too much proposed as needed for replacement of spring.
- Charles Whittle
Product:
Franklin, TN
Would not recommend. They wanted to replace my spring with a new install of an extra springs. They refused to only replace my spring as it has worked for 10 years. I called someone else and just lost a half day, thus not a big deal. That is until I started discussing my door repair at work and found out Precision did the same thing to them. They are fast and professional, however does seem like they like to put in extra springs.
- Dan Beyer
Franklin, TN
GREAT service! I will use Precision Door again!!!
- Vicki Phillips
Product:
Murfreesboro, TN
I love these people. I needed a door repair and they were fast, professional and courteous. Recommend them to everyone!
- Julie Stewart
Product:
5 Stars
- John Dinkins