Thomas Hoffman
Average: 4.95 stars
Thomas Hoffman's Bio:
Hello, my name is Thomas Hoffman. I am from Las Vegas, NV originally. I moved to Nashville in 2015 and love it here. As a former U.S. Marine, a former U.S. Army soldier, and a father of 3 little girls, I understand when life throws a wrench in your day. I am always standing by ready to aid you in your garage door needs.
Nashville, TN
Thank you for such a wonderful review! We are very pleased to know Thomas provided outstanding service. We are always here if you need us. Always happy to help.
Product:
Bellevue, TN
Fantastic! A remarkably outstanding experience. Overhead belt drive unit failed suddneny mid-Saturday evening, we called them and talked to a really responsive and courteous phone operator. This is truly excellent 24-hour service. We were given a Sunday 12-2 pm slot, and the tech, Thomas, appeared even early! Unbelievable these days. He went to work on warranty repair and replaced the head unit, helped me reprogram the remotes, and we were all done in less than 24 hours from the previous day's failure. I have nothing but excellent all around. This company stands out among all the home service companies. My highest, highest recommendation. Buying the unit with the lifetime warranty was a smart move, and there was not a single quibble about anything. Love Precision Door!
- Jane Wright
Truly thank you for your review!!!! We are thrilled to know you had such an amazing experience with us and that we exceeded expectations! I am very proud of our company and the services we provide through our customer service and technicians. Thank you for being such a treasured customer.
Franklin, TN
5 stars, Thomas Hoffman was my tech, great job, knows his product, he was on time, great value for the repair. Would recommend Precision to anyone, especially Thomas.
- Don Watson
Thank you for taking the time to give us feedback on your experience with us. It means a lot to us to know we've been able to please our customers well enough, to where they will recommend us to others. Thomas is an amazing Technician and he humbled by your kind words. Thank you for allowing us to serve your garage door needs!
Franklin, TN
Our tech, Thomas Hoffman, provided A+ customer service which is hard to find nowadays. He was very thorough with the sales cycle, which made it a seamless and stress free experience. Precision was the only company I called; however, will recommend going forward based on overall customer satisfaction.
- Dominic Wekony
We agree it is very hard to find A+ customer service these days. We strive hard to always make that our #1 priority. Very pleased you had such an amazing experience with us! Please let us know if we can be of assistance in the future. Thank you for your kind words!
Product:
Mount Juliet, TN
Thomas done a great job! My appointment was at 10:00A.M. He called and asked if I would like to move appointment up an hour which worked out better for us. When he showed up he explained what was going on with our door and explained 3 different price and warranty options. Thomas was very couteous and worked very hard. He our door fixed in about an hour and a half.
- Charles Dixon
Very happy to hear you had such a great experience with us! Please let us know if you ever need us in the future. We strive to always provide excellent service as Thomas provided to you.
Product:
Antioch, TN
WOW, Amazing service!! I called and got someone out to consult within hours. The options were explained in detail and the garage door was fixed within 2 hours from that consult. The technician was courteous, patient and explained every step. I will never use another door service provider.
- Nancy Dawson
We are ecstatic to hear that about your experience with us!! We will always be there to serve your garage door needs. Just give us a call and we will be there with a smile on our face. Thank you for being an outstanding customer!
Product:
Portland, TN
The service that I received was outstanding and the service rep was awesome.
- Shronder Gentry
We are thrilled that you had such a tremendous experience with us! Thank you for your review!
Greenbrier, TN
I am totally happy with the repair of my garage door. The springs were replaced and the door is so quiet compared to what it sounded like before the repair. Everything is smooth and I can trust it was done right.
- David Clifton
We are very happy that you are happy!!! Please let us know if we can ever be of any further assistance. We are always here to help.
Product:
Bellevue, TN
Your technician, Thomas Hoffman, showed up at exactly the scheduled time, quickly diagnosed the problem and fixed it to my satisfaction. Thomas is an asset to your company and I will request his services in the future.
- Ray Blount
Murfreesboro, TN
Each contact with Precision from the initial call to the service performed by Thomas was very professional. Thomas arrived early, gave me different options for my garage door repair and completed the repair on the same day in the timeframe quoted. He was very thorough and professional throughout the repair!
- Shelly M.
What a wonderful review!! It means a great deal to know from start to finish that we were able to assist you with professionalism, courtesy and service! Thank you and please let us know if ever we can assist you with any future garage door needs. We are always happy to serve.
Product:
Murfreesboro, TN
Prompt arrival of technician Thomas and very efficient service.
- Judy Whitehill
We are thrilled to know our employees are punctual, efficient and appreciated. Thank you! Should you ever need us for any other garage door needs, please let us know. We are always happy to help!
Brentwood, TN
Thomas Hoffman was our service tech and he was here when he said he would be - explained thoroughly the problems he saw when he inspected the door, gave us clear options with explanations. His work was quick and the door works great and is quiet.
- Bill Drescher
Product:
Nashville, TN
Thomas was great
- Tyler Brewer
Product:
Murfreesboro, TN
My technician was very professional. The work was done quickly and effectively. After the work was completed, the technician explained everything that was done, we tested the door, and it was fantastic. I would recommend Precision and call them again if the need arose.
- Pj Lukasick
We truly appreciate your tremendous review! Thank you!
Product:
Bellevue, TN
This was the third repair in two years. After struggling with other companies, Thomas from Precision was a breath of fresh air. He made our experience a great one. He was on time, efficient, and professional. 5 stars!
- Jeff Franks
Product:
Murfreesboro, TN
I called on Tuesday and Thomas Hoffman was here at 8:45am Wed.. He was very friendly and explained everything. Completed the work and cleaned up. I would recommend Precision to anyone.
- Robert Hackler
I am very happy to know that you received outstanding service! We pride ourselves on giving the best customer experience possible. Thank you for your review and recommendation!
Product:
Murfreesboro, TN
Great service
- Jesse Lee
Thank you! We are happy to help. We are always here if you need us.
Product:
Antioch, TN
Mr Thomas came before my appointment time and got the job done in a timely fashion. He is awesome and gave some helpful advice on preventative maintenance that I never even thought about doing. I will definitely be adding Mr Hoffman to my yearly maintenance to do list! Garage door is back up and working fine! Not outrageous pricing like other companies I've called for a weekend emergency service call. We'll definitely recommend your company. Thanks again!
- Natalie Cosper
I am thrilled to hear this! Thank you for your incredible review!!
Product:
Mount Juliet, TN
Thomas Hoffman called with the exact time of arrival. He was able to repair my door opener and was very informative and kind. I am pleased with his work and will certainly call if I need assistance again. He cares about his work and wants to make the customer happy. I appreciate the prompt response and am a satisfied customer. Thank you thomas.
- Gay Rye
Product:
Franklin, TN
Technician was professional and did good job. I feel the price was a little excessive based on work performed on my garage door in another state recently. $645 for replacing springs , rollers and hub seems high.
- John Baker
Product:
Antioch, TN
My Technician did an outstanding job and I am very pleased with the products installed. My tech was very professional and customer service oriented which meant a lot to me. Would highly recommend your company to others.
- Chuck Toone
Mr. Toone, Thank you so much for your marvelous review! We feel humbled by your kind words! I am ecstatic that you are so pleased with us! Let us know if you need us in the future for any of your garage door needs. We are here to serve and happy to do so.
Product:
Mount Juliet, TN
24/7. Weekend service. High ratings
- Rhys Williams
Thank you! We truly appreciate your business and hope to meet any future needs you may have.
Product:
Spring Hill, TN
Hi I am unable to see my invoice please send me a hard copy in the mail John Berrios 1063 Somerset Springs Drive Spring Hill TN 37174
- John Berrios
We apologize for the inconvenience. I am sending you a hard copy of your invoice out in the mail as we speak. Please let us know if we can be of any other service. Always happy to assist.
Product:
Brentwood, TN
I really appreciate Thomas' professionalism and excellent service - he took the time to educate me about all of the aspects of my garage door and components and explained all of my options well. Thank you again!
- Linda Krohn
Thank you for your wonderful feedback! We pride ourselves on educating our customers, so that you have all the knowledge you need in order to make the best decision for yourself. Please let us know if you ever need us again. Happy to serve.
Mount Juliet, TN
Cables jumped the drum. Had them replace the rollers, spring and drums. (10 yrs old) Tom showed up same day and had all the work complete in one hour. He also fixed my tracks as they were out of alignment. Very Satisfied - the door is super quiet compared to the original.
- Robert Schaack
Product:
Nashville, TN
Very professional, from scheduling to service. Will definitely use them again
- Stephen Brandt
Product:
Nashville, TN
Great company! Showed up when expected and gave a courtesy call beforehand. Fixed the garage door problem quickly and at a reasonable price. Thomas was our guy-very nice. Will use this company again.
- Lynne Hill
Thomas was very professional, efficient and skilled. Installed new torsion spring, took time to make all the adjustments, and made a good proposal for upgrades to a 15+ year installation. We were very pleased with his work and are considering upgrading our other garage door system.
- Byron Hall