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Read what people are saying
about Precision Garage Door in:

Mount Juliet, TN

Precision Garage Door of Nashville
has received 108 reviews, averaging 4.78 Stars:
Review:

Cables jumped the drum. Had them replace the rollers, spring and drums. (10 yrs old) Tom showed up same day and had all the work complete in one hour. He also fixed my tracks as they were out of alignment. Very Satisfied - the door is super quiet compared to the original.
Robert Schaack
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Found it on the web. Did a good job but was a little more expensive than I thought it should have been
Eddie Oakley
A Response from: Dan

Thank you for your business!!!!!

Service Provided:
Garage Door Repair
Product:
Springs
Review:

Great service and very nice technician who explained everything so I understood what work was needed. Thanks Shane.
Joann Fitzpatrick
Service Provided:
Garage Door Repair
Product:
Rollers
Review:

Determined need for new battery for garage door remote and also programmed remote door function inside car. Very reasonable on charge for battery and provided information on lifespan of door spring and what to do if it fails. Service was superb and on time. Thank you very much!
Mary Clucas
Service Provided:
Garage Door Opener Repair
Review:

I would give this company a 5 star rating they restored and serviced my garage doors answered all my questions were very polite and efficient. Thank you Jared Ange for such a great job!
Anita Bailey
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Excellent response. Brian was on time and estimated a replacement door. He also assisted me in raising and lowering the garage door that was hung up. Door has not been installed yet and will follow up with additional review after installation is complete.
Dale Pace
Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

We were very impressed with Shane Follis. He called to give us the time of his arrival and was there when e said he would be. He was very friendly and personable. He gave us our price and three options and was not pushy or insistent when we chose the option that we felt that we could afford. He got to work and really knew what he was doing. No muss, no fuss, and very efficient. We were very happy with the work and happy that we found the coupon/flyer in the Valpak that we received. If we have a need again for work on our garage door, we will definitely call Precision and will definitely ask for Shane again.
Manuel Rodriguez
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Great customer service. My appointment was between 12 & 2, there was a problem at the job prior to mine, and they called to let me know he was running late. I received another call to let me know if he could't make it they would send some one else. Then another call to let me know some one in my area had finished their job & was on the way to my house. I understand that unexpected problems arise, but by keeping me advised of the situation and not let me just sit and wonder where they are is outstanding customer service. The technician, Shane was great. He gave me three options, and explained all 3 in detail, and fixed the problem in a timely matter.
Carol Martin
Service Provided:
Garage Door Repair
Product:
Springs
Review:

We chose Precision because they serviced several homes in our neighborhood (DWLP) and were highly recommended. Precision's tech, Sammy, was thoroughly knowledgeable on our door and its problem (broken spring). He provided 3 service options, without pressuring to choose any of them. Sammy worked quickly, replacing the springs, all rollers, and spindles in less than an hour. While we now have a lifetime warranty on these new parts and don't anticipate needing them repaired/replaced, we'll definitely use Precision again should other problems arise with our garage door or opener motor. We also liked Precision sending us an email with their service tech's name/bio and photos of all their techs as a means to identify their employees.
Mike Salvi
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

We were trapped!! Both cars were in the garage and we couldn't get it open. Called around 4:00pm and Shane Follis showed up around 6:30pm. He was AWESOME!! Talked with us about all of our options, explained everything in detail and helped us make the best decision. He did excellent work and the garage door is humming!!
Dan Rorie
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
Review:

Timely and efficient.
G.G.
Service Provided:
Garage Door Opener Install
Product:
Opener
Review:

Brandon arrived early gave me a report on the problem and the cost. He did a great timely repair and explained everything clearly. The cost was more than we had hoped but it was an old door. We were pleased and would recommend Precision. If we need help again they will be our first call. Same day service was a Blessing.
Steven Webster
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Sammy was great, very knowledgeable, and personable as well. It was obvious that he new what he was doing! Thanks.
Jennifer
Service Provided:
Install Garage Doors
Review:

Quick repair at a reasonable price! Shane was fantastic!!!
Jason & sara Pulcastro
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Very fast and courteous service. Would highly recommend.
William Warburton
Service Provided:
Garage Door Repair
Review:

I'm only 10 hours into my new Precision garage door opener and I love it! My old screw-type, builder-grade opener gave me trouble for years so I called Precision and I am very happy with the belt-operated opener, it's functions and quietness! Precision Tech Shane Follis is not only a knowledgeable and efficient Tech, he is a very cool guy!
Bill Ivie
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

Brandon did a great job of explaining what need to be done and got right to it. We were very happy with the work and the price was very reasonable. He was gracious and wanted me to inspect his work after it was finished. I would recommend your company to anyone.
Larry Mason
Service Provided:
Garage Door Repair
Product:
Rollers
Review:

super great service. great price. extremely professional !!!!!!
Lynn Mcculloch
Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
Review:

Very prompt and great to deal with. Recommend highly
Jerry Biggerstaff
Service Provided:
Garage Door Opener Repair
Review:

Rick was my technician. He called before he came and arrived on time. Rick quickly determined that my problem was not as bad as I thought, talked about timing on when I should replace my springs, and lubricated the door for me. I will recommend your company to all my neighbors and definitely call you when I need future work. Great job Rick!!
Carol Richardson
Service Provided:
Garage Door Repair
Review:

I utilized Precision to service a poorly installed garage door and they were able to send someone out same day. The service call turned into a complete upgrade of my systems due to their superior product and cost. Now our garage doors make hardly NO noise! Brandon our tech was fantastic. If you are in Nashville area, request Brandon. Thanks Precision for the 5 star service and product.
John Howard
A Response from: Dan

Thank you for the business & fantastic review!!!!! We strive everyday to offer the best support & service we can offer!!!!

Service Provided:
Garage Door Repair
Product:
Belt Drive Garage Door Opener
Review:

The service provided was repair of a broken garage door spring. Brandon arrived exactly on time and was very friendly and professional. He quickly assessed the situation and made recommendations based on both my immediate need to replace a broken spring and my desire to make the door quieter. By the time Brandon left, I had new springs that were superior to the original and a quieter door. Brandon also gave me tips for lubricating key points on the door to minimize noise in the future. Great job, Brandon. I would definitely use Precision Door again based on my experience with Brandon. My overall rating is 5 stars.
Bryan Kinsey
Service Provided:
Broken Garage Door Spring Repair
Review:

Service guy was great and very professional. My husband was impressed with the options we were given and the explanation to do a good better best purchase. Overall we were happy and will call again, hopefully won't be needed anytime soon :)
Katie and jeff Byrnes
Service Provided:
Garage Door Repair
Product:
Cables
Review:

Highest Customer Service Rating!...Our Technician, Jared Ange was outstanding!...Professional, Friendly, and Knowledgeable...Jared gave us several options for the repair and was extremely helpful...Job was completed quickly and our Garage Door now operates BETTER than it ever has!...Thank You Very Much!!!
Dan Pike
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

I was referred to you by my son-in-law Jeffrey Jones who lives in Goodlettsville. I will give you 5 stars. The worker was on time, very pleasant and more important he knew what my garage door needed to be repaired. I would recommend your company to anyone. Thanks again. Miguel Villar
Miguel Villar
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

One star, or less. When I called your company the operator kind of gave me a price for fixing a broken spring on my garage door. The technicians came to my home and quote me a price of two and a half more than the operator. That is crazy and a waste of your Tec time and mine. I got the door repaired for half as much from a big company like yours. The technicians fixed my door in 30 minutes and I saved over 200 dollars. I showed him the bill your Tec left with me.
Richard Boon
A Response from: Dan

Unfortunately our customer service representatives cannot quote a total repair price over the phone. They have been given a price range to quote for various parts. A firm quote cannot be given until the door & opener have been properly inspected. The quote that was given was to do what we recommend for optimal performance & warranty. I'm sorry we couldn't agree to do business. We've found that the cheapest route is not always the best.

Service Provided:
Garage Door Repair
Review:

5 star will tell my friends !!!
James Orman
Service Provided:
Install Garage Doors
Review:

Saturday I had Precision Doors come out and service my garage door. Lawrence was the technician and he did a fine job and in a timely manner. He also went over what was wrong and what could be done to remedy the concerns. I appreciated his explanation of things that I could have done to prevent any future problems.
Bruce Quartermaine
Service Provided:
Garage Door Repair
Product:
Rollers
Review:

I called to schedule an appointment and was told the service fee would be $65.00 unless parts were needed. The only thing that was wrong was that the cable had come off the pulley when one side of the door came down on the top and of my garbage can. The technician quoted me around 450.00. He wanted to replace my spring and add an additional along with some brackets. He called his manager and got the cost down to 330.00. He told me if I didn't have him repair it I was still going to have to pay $65.00 just for coming out. I didn't have any choice but to have him fix it. There was nothing wrong with the spring other than a little surface rust. I don't appreciate the unethical way you do business and I wouldn't use you again to save my life. Fool me once......
ed gonyea
A Response from: Dan

So very sorry you feel this way sir. Unfortunately when dealing with mechanical issues such as these with garage doors, we have policies & procedures in which we follow. We have to take liability & warranty in account. So we do have minimum recommendations to provide the best warrantied repair possible.

Service Provided:
Garage Door Repair
Product:
Springs
Review:

very well pleased with the service and the work preformed the technician was kind and very knowledgeable about the work that was to be done. if you all continue this type of service and keep fair prices for work to be done i will continue to use you when needed and i will be will to refer you to family and friends 1-5 i rate you a 4.985 there is always room to improve service
Emanuel Clemmons
Service Provided:
Garage Door Repair
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